Stefano Alexander M.
Star Rating: 5

What do you like best about the product?
User-Friendly Interface: Typeform offers an intuitive and user-friendly interface, making it easy for both creators and respondents to navigate and use the platform. Beautiful Design and Customization: The platform allows users to create visually appealing and highly customizable surveys, forms, and quizzes with various templates and design options. Mobile-Responsive: Typeform's surveys and forms are fully responsive, ensuring a seamless experience for respondents on both desktop and mobile devices. Advanced Question Types: The platform supports a wide range of question types, including multiple-choice, open-ended, rating scales, and more, enabling creators to gather diverse and detailed feedback. Data Analytics and Insights: Typeform provides comprehensive data analytics and insights, helping users to analyze responses and make informed decisions based on the collected data.

What do you dislike about the product?
Limited Free Plan Features: The free plan of Typeform has some limitations, including the number of questions per survey and the number of responses allowed, which may restrict some users' needs. Costly Premium Plans: While Typeform offers a free plan, its premium plans can be relatively expensive, especially for users with larger survey or form requirements. Limited Conditional Logic: The platform's conditional logic capabilities are somewhat limited, making it challenging to create complex branching and skip logic in surveys. No Offline Survey Option: Typeform is primarily an online platform, and it does not provide an offline mode for collecting data in scenarios where an internet connection is not available. Response and Data Export Restrictions: Some advanced data export and integration options are only available in higher-tier plans, limiting access to certain functionalities for users on lower-tier plans.

What problems is the product solving and how is that benefiting you?
Typeform is solving several problems related to online surveys, forms, and data collection, which in turn benefits users in various ways: User Engagement: Traditional online forms can be boring and cumbersome, leading to low response rates. Typeform's beautiful and interactive interface increases user engagement, making it more enjoyable for respondents to complete surveys and forms. As a result, users get higher response rates and more valuable data. User Experience: Typeform's user-friendly and intuitive design makes it easy for both creators and respondents to use the platform. This streamlines the survey creation process and ensures that respondents have a positive experience while providing feedback. A better user experience increases the likelihood of users using Typeform repeatedly.

Brian J.
Star Rating: 5

What do you like best about the product?
Typeforms helps us gather data from our customers. We use it's survey platform to gauge some of our marketing tools. It helps us learn what our customers are looking for and what type of discounts/promotions work best for them.

What do you dislike about the product?
The least helpful thing is having to do one theme for an entire survey. We can only change the overall theme for the entire survey. So some of our pages can’t be customized with a different colors, fonts, or sizes. This is a downside because we want to add a little more customization to each slide instead of having all slides look the exact same.

What problems is the product solving and how is that benefiting you?
We recently held an Independence Day promotion. After the promotion we sent out a survey, using type forms to ask our customers would they have made a purchase with or workout the promotion, as well as the likelihood of that. We were able to find out over half of the orders would not have been placed if we didn’t have the promotion. Now for our next promotion, we know how to fit it to our customers because typeforms helped solve that problem for us.

Grecia L.
Star Rating: 4.5

What do you like best about the product?
Creating surveys for our clients has never been easier and more efficient. Typeform came to change the way we ask for the opinion of our clients, whether it is sending the survey by email, creating a landing page or simply sending the survey link to anyone interested. Typeform came to solve the problem we had with clients who had issues with our e-commerce but did not say so openly. With Typeform, we can create beautiful and intuitive surveys, allowing our clients to give their opinions about our products, thus improving our website and services with their reviews.

What do you dislike about the product?
Any problem at this moment but you need a particular level of customization, you must subscribe to a higher-cost tier to get the most out of your surveys. Besides that, we haven't had any bad experiences with Typeform!

What problems is the product solving and how is that benefiting you?
Thanks to the fact that our surveys have become more intuitive and easy to answer, our clients answer the surveys much faster, and that has helped us a lot with the conversion rate in various sectors of our company. We can also connect Typeform to our email marketing apps, and depending on who has already responded to the survey, we add them to different automations depending on their responses.

Anthony W.
Star Rating: 4.5

What do you like best about the product?
If you've ever completed a form that was created using Typeform, you would surely remember it. That's because Typeform doesn't create the same boring forms that essentially every other form making company does, but instead creates these dynamic forms that use the entire canvas, swinging from one question to the next like a monkey swings high through the forest.

What do you dislike about the product?
Well, I suppose as with anything that stands tall above their competitors in a densely populated niche market, Typeform is across the street from the cheapest option. To be honest, if you're looking to collect a lot of responses, it can be downright pricely. But they do allow you to start for free which gives you the chance to build some forms and collect a limited number of responses so you can find out for yourself whether or not you can afford to move ahead with them by your side.

What problems is the product solving and how is that benefiting you?
Typeform helps you create gorgeous, professional looking surveys that are not just easy for your participants to complete, but can actually be downright fun to fill out. When was the last time you heard that I suppose one of the greatest compliments one could get is true for Typeform - they create forms so well that whoever fills one out will enjoy it.

Ellie K.
Star Rating: 5

What do you like best about the product?
Aside from the ultra-friendly UI both on the form development perspective and for the end user, I love how seamless this integrates with my life. Exporting results is easy, but reading them in the Typeform results page is almost easier than Excel! I love that you can create a beautiful survey that actually makes people want to fill it out too!

What do you dislike about the product?
Pricing is a bit high. I can't say it's not worth it, because it is. I just wish it were cheaper. Such a small thing to nitpick but if I have to say something, it'd be that.

What problems is the product solving and how is that benefiting you?
Helping me get customer feedback, understand my team's goals, learn more about my industry, gather contact information, get detailed input from prospects and helping to organize all of the results!

Marlana C.
Star Rating: 3.5

What do you like best about the product?
Its pretty intuitive, and easy to get up and running. The customer service is pretty quick and helpful. If your survey needs are basic, you can make due with everything offered. The integrations are really nice as well.

What do you dislike about the product?
I would not consider this a proper survey tool. One of the biggest issues I have with Typeform, is wanting to limit what is shown to users, if they don't select certain things Like "if answer is NOT abc, skip question 5". This is key for some of the more complicated surveys I am trying ot send out. In order to get the type of movement through the survey that I need, I have to spend a ridiculuous amount of time adding branching logic to each question that I want the survey to skip, when a simple "if not then skip" option would save me SOOOOOOOOOOO much time.

What problems is the product solving and how is that benefiting you?
We are using typeform to reach out to users, through our support channels (Intercom) and it reaches them in the product and we have had pretty good success with response rates.

Silvia C.
Star Rating: 5

What do you like best about the product?
Typeform is a total game-changer when it comes to surveys and forms. Seriously, this tool has blown me away! It's super easy to use, looks amazing, and has all the cool features you need to create interactive surveys that people actually enjoy. First off, the user experience is off the charts. Typeform's interface is so intuitive that even a tech newbie like me can create surveys like a pro. Drag-and-drop? Yep, it's got that. And you can choose from tons of question types and customize everything to match your style. It's like survey design made easy!

What do you dislike about the product?
the lack of flexibility in the pricing plans. If you only need to create a few surveys or forms occasionally, you're stuck with a monthly or annual subscription. There's no option for a pay-as-you-go or a more flexible plan for those with sporadic usage needs. It's a one-size-fits-all approach that doesn't cater to diverse user requirements.

What problems is the product solving and how is that benefiting you?
Typeform has revolutionized our approach to collecting client feedback. Its visually appealing design, user-friendly interface, conditional logic capabilities, real-time analytics, and integration flexibility have made the process seamless and enjoyable. If you're looking for a solution to efficiently gather reviews and impressions from your clients, I highly recommend giving Typeform a try. It's a powerful tool that will elevate your feedback collection game to new heights.

Britt D.
Star Rating: 5

What do you like best about the product?
Typeform has a sleek, intuitive design that makes building surveys (for any purpose!) easy. Users (internally and externally) also seem to have a better sense fo security with the platform than some other survey options on the market.

What do you dislike about the product?
There isn't much to dislike. For non-internal purposes, at times gathering customer/user information that easily syncs back to your CRM or customer database can be manual, but it's still worth the investment, in my opinion. I much prefer it over other options like Google Forms, Survey Monkey, and such.

What problems is the product solving and how is that benefiting you?
We use Typeform for internal surveys, market research, product research, customer research and interviews, etc.

BHARGAVA H.
Star Rating: 5

What do you like best about the product?
What I like about Typeform is its user-friendly interface. It's design and customization options allow us to create forms that are different from the existing ones. I like how smooth it runs while filling, it gives a refreshing experience.

What do you dislike about the product?
The only thing that I dislike about Typeform is the pricing. In free and basic plans, the features are very limited and the responses could be increased. Also, file upload features are not available in free-tier plan.

What problems is the product solving and how is that benefiting you?
We use Typeform in our company to conduct surveys or create forms for booking cabs when employees want to come to the office. Also, if there are any events, to collect information about their participation we use typeform. I also like that we can accept payments from the basic plan itself.

Jacob A.
Star Rating: 4.5

What do you like best about the product?
Typeform is fantastic, has an easy to use design and has helped me a lot every time I have surveyed my clientele for honest feedback. It provides us with engaging and interactive questionnaires and forms that make it easy for the user to collect data. Its elegant and adaptable design allows us to build attractive surveys and questionnaires that get better user participation and feedback. I find the support very interesting as it helps me to configure the software correctly. I can do a lot of work with Typeform's features.

What do you dislike about the product?
Unfortunately, the initial setup of the program is very complicated, but the support is top notch.

What problems is the product solving and how is that benefiting you?
By using it regularly, we are able to learn the specific requirements of each user and develop a very formalized and methodical survey procedure. It is a great help to the company's research efforts in general. It's incredible, no doubt about it, and has had a fantastically beneficial effect. Customer relationship management (CRM) systems, marketing automation platforms and other popular applications are just a few of the many with which it is compatible. The forms are top-notch; constant interaction and deconstruction of ongoing survey procedures keep it in its orbit. It's helpful to learn about the wants and needs of your target market.

Verified User in Design
Star Rating: 4

What do you like best about the product?
As a user of the platform, I like that the platform is pretty easy to learn in order to create forms for my job. Setting up my survey questions and its answers are straightforward. As a user filling out the surveys, the UI is simple with minimal distractions since questions are asked one by one instead of a full form. It allows me to focus on the question at hand.

What do you dislike about the product?
At this moment, I don't see anything that jumps out at me. I've only used it a number of times. Not enough to really see if there's a problem that I keep encountering.

What problems is the product solving and how is that benefiting you?
As a product designer, I need to be able to create forms quickly and my surveys tend to not be all that complicated to begin with. So, I know user retention is very important and in the case of asking participants to fill out a survey, it's hard enough as it is when time is money. So, Typeform helps me by constructing the UX of the survey to be "questions are asked one at a time". That way, participants are able to be guided through answering the survey from start to finish instead of leaving a set of survey questions for them to answer and risk them being distracted or demotivated from answering.

Pedro A.
Star Rating: 5

What do you like best about the product?
I really like Typeform for its user-friendly interface and modern design, which make it easy to create visually appealing surveys, forms, and quizzes. One of the standout features that I appreciate is Typeform's conversational approach to survey design, where questions are presented one at a time, resulting in higher engagement and response rates. The customization options are also impressive, allowing users to create surveys that align with their brand and style. Additionally, the advanced analytics and reporting features provide valuable insights and help make data-driven decisions. The seamless integration with popular marketing tools like Mailchimp and Hubspot also makes it easy to automate follow-up communications. Overall, Typeform is an excellent choice for anyone looking to create engaging and insightful surveys and forms.

What do you dislike about the product?
Overall, I have not encountered anything that makes me unhappy with Typeform. Its user-friendly interface, customization options, conversational approach to survey design, and advanced analytics features have met all of my expectations. I find Typeform to be a versatile and reliable platform for creating engaging and visually appealing surveys and forms, and I would recommend it to anyone looking for a powerful and easy-to-use survey tool.

What problems is the product solving and how is that benefiting you?
I chose Typeform to help me with small no-code product tests. Its intuitive interface, conversational survey design, and customization options make it easy for me to create engaging surveys and forms to collect valuable feedback from users. With Typeform's advanced analytics and reporting features, I can quickly analyze the results and gain insights to make data-driven decisions. Overall, I have found Typeform to be an effective and efficient tool for conducting product tests and gathering user feedback without the need for coding skills.

Verified User in Design
Star Rating: 4.5

What do you like best about the product?
The forms and surveys are super easy to set up, easy to integrate with other software like the most common CRMs and marketing tools, while also being fairly easy to export into tools like Google Sheets as well. Also, really easy to make the surveys and forms look good, the customization is simple yet allows for you to give your own look and feel to it.

What do you dislike about the product?
Nothing that I really dislike about it, could maybe work on more direct integrations with CSM tools but nothing major to improve from my perspective so far. Keep it up.

What problems is the product solving and how is that benefiting you?
The surveys are easy to set up and you can have them up and running on day one. The way it is designed also makes it easier to provide a good user experience so you don't have to worry that much about it.

Sam L.
Star Rating: 5

What do you like best about the product?
Typeform helps all users who want to create a quick and dynamic form for registration, survey forms, etc. I like the features, and the design tools, which are very easy for anyone who doesn't know coding.

What do you dislike about the product?
There is nothing to say as dislike about Typeform. It has all the features; we need to get used to it for few times to know all the options available to play with it to its extent.

What problems is the product solving and how is that benefiting you?
It helps in building all kinds of custom forms as per our requirements and also benefits by providing one-click form designer tools and options. Helps individuals or companies by saving lots of time and money.

Joep L.
Star Rating: 5

What do you like best about the product?
I really like the fact that you can put all your typeforms into your own brandstyle. The platform has got many diffrent kinds of questions you can ask. And easy to pick them in your typo

What do you dislike about the product?
Not much to be honest. I think only the fact that when you're really doing an research based on quantity you can't really analyse the correlation questions. With programs like SPSS

What problems is the product solving and how is that benefiting you?
We use typeform to get insights from our customers but also now use it to generate emails and phonenumbers from our newest leads. This is really a good way to collect the details

Katie B.
Star Rating: 4.5

What do you like best about the product?
I like how slick it is to move through questions. It has great integrations with Zapier allowing us to use typeform on our website and funnel customer comms through to Zendesk.

What do you dislike about the product?
I think it could be more collaborative when you are creating surveys on there, for example im not too sure how you can have shared typeforms that appear on your personal account to a collaborative account.

What problems is the product solving and how is that benefiting you?
It enables our customers to put in requests through our website and because of the seamless integration with zapier and zendesk, it automatically feeds to the right team.

Tiago P.
Star Rating: 4

What do you like best about the product?
Typeform probably gives the best experience for users that are answering the form. The difference is brutal. When I make forms with Typeform, I feel confident sending them to people.

What do you dislike about the product?
The data visualization could be better. It's hard to work with the data from surveys and make data crossing; I always need to export them and work with another software. The presentation of results it's good but could be improved with more tools.

What problems is the product solving and how is that benefiting you?
Gather valuable insights from users or clients through quick surveys. Utilizing this approach, I've obtained exceptional data for my projects, making my work more reliant on factual information.

Katie T.
Star Rating: 4.5

What do you like best about the product?
I appreciate TypeForm's innovative approach to data collection. Its intuitive interface, combined with flexibility in form design, truly sets it apart. The ease of creating interactive surveys, forms, or quizzes with varied question types - from multiple choice to drop-down selection, and the use of logic jumps - is particularly impressive. The feature to incorporate media elements like images and videos adds a unique, engaging dimension to forms, promoting higher response rates. Also, TypeForm's seamless integration with our existing CRM, Mailchimp, and Slack systems, offers an enhanced data management process.

What do you dislike about the product?
My main concern with TypeForm lies in its customization limits. While the tool offers a good degree of adaptability, I've encountered instances where we couldn't mold forms as per our niche requirements. For instance, it lacks complex conditional logic and multi-language capabilities, which hinders the user experience at times.

What problems is the product solving and how is that benefiting you?
TypeForm significantly streamlines the data collection process, resolving issues of engagement and completion rates inherent to traditional forms. By facilitating the creation of dynamic, conversational forms, it enhances user engagement. This leads to better quality data and higher completion rates, benefiting my management role by providing more actionable insights. Furthermore, it efficiently integrates with our existing CRM and automation tools, saving time and enhancing productivity.

Dmitrii F.
Star Rating: 4.5

What do you like best about the product?
I especially like the conditional-jump feature in Typeform based on the answers provided. It adds to the form's customizability, making it feasible to use for various types of target audiences. It also lets one select different questions ranging from ranking, rating, multiple choice, etc., while having options to integrate date, time, payments, etc. Also, the design and layout options available add to the appeal of Typeform and make it aesthetic for a user to interact with. Another positive aspect of Typeform is the summary analysis and insights of the responses, which is easy to integrate with other data analysis tools and gives a quick overview of the results.

What do you dislike about the product?
The learning curve for Typeform is a bit steep and requires some time to understand and get used to the functionality, which becomes time-consuming and challenging to adapt quickly. For example, the simple and advanced logic creation can get a little complicated at times and keeping track of the question number to which to jump becomes difficult. Every time I revisit Typeform to create a survey, I do have to brush up and re-learn certain branching features as it is not the most intuitive to learn at a glance.

What problems is the product solving and how is that benefiting you?
My team and I performed extensive user research and were looking for survey platforms that were less monotonous than those available. Typeform proved to be more engaging, interactive and different from others.

Marie-Claire P.
Star Rating: 5

What do you like best about the product?
I love that Typeform is very easy to use. It is a great solution to create forms. surveys and polls with easiness of use and a professional approach. I love de web design as well. It makes me feel calm and focused on what I need to finish.

What do you dislike about the product?
Typeform is a bit too formal and less creative in its design. I would suggest that the website would offer a personalization tab to be able to customize the view.

What problems is the product solving and how is that benefiting you?
Typeform solves decision-making, allowing me to create surveys to make better decisions. For example, my colleagues are unsure how to proceed with an important decision, so I decided to create surveys to aid in choosing the best solutions.

Svetlana D.
Star Rating: 5

What do you like best about the product?
We went from the initial idea to choosing the Typeform platform, creating the account, designing a form, and launching the campaign in less than two days! The whole process was easy to implement, and the approach is extremely impactful in terms of consistent qualified leads generation.

What do you dislike about the product?
I haven't found anything to dislike yet.

What problems is the product solving and how is that benefiting you?
Typeform skyrocketed and automated our lead generation. We also get meaningful input and insights from our audience. Those insights are actively informing and shaping our approach and offers.

Aidan O.
Star Rating: 5

What do you like best about the product?
It's feature-rich and the workflow is straightforward. Creating forms is easy and many of our users have reported that they enjoy completing forms made in Typeform.

What do you dislike about the product?
I want more agency over some of the visuals, like being able to edit the icons for Rating blocks. It would be great for us if there were an easier way to integrate with apps like Smile.io.

What problems is the product solving and how is that benefiting you?
Typeform helps us to capture survey data from customers. We use information from the forms for feedback regarding products, customer experience, and feedback for our customer service team.

Chad B.
Star Rating: 5

What do you like best about the product?
Typeform is easy to use, but most importantly, the tool gives you LOTS of flexibility to build out forms that are ideal for any type of scenario. I use Typeform mostly for surveys.

What do you dislike about the product?
While the options are there to customize forms to match branding, personalize questions, and build the right types of forms to grab attention, there are some areas that could be improved upon. Image placement in forms, for example isn't ideal, and some questions are limited with formatting.

What problems is the product solving and how is that benefiting you?
I struggle with building forms that stood out and grabbed attention, and Typeform has solved that problem. No longer stuck using Google Forms, which is a win! Will continue to use Typeform for the forseeable future.

Nitu S.
Star Rating: 5

What do you like best about the product?
I find Typeform's survey templates to be visually appealing and attention-grabbing. The design and aesthetics of any survey is crucial for boosting survey engagement rates, and Typeform excels in this regard. Also, I appreciate how Typeform presents survey questions in a conversational, chat-like format, which helps avoid the feeling of being interrogated that often comes with traditional surveys. This approach has been a significant advantage to our surveys in terms of engagement and should be maintained.

What do you dislike about the product?
Typeform's survey security measures are inadequate at present, and this is a cause for concern. With the rise of bot activity, our surveys have been negatively impacted in the past. To ensure the accuracy and reliability of the data generated from our surveys, Typeform should integrate authentication protocols into the survey collection process.

What problems is the product solving and how is that benefiting you?
Typeform has been instrumental for conducting surveys of varying sample sizes. Its use of conditional logic mapping and chat-style format for presenting survey questions has resulted in highly interactive surveys , that enhances the quality of engagements we get off our surveys.

Ellen Y.
Star Rating: 4.5

What do you like best about the product?
Easy to use/customizable to our branding.

What do you dislike about the product?
Surveys are complicated, and I had to do a lot of googling to find best practices/flow. Would be nice if they offered that, or just a little more guidance.

What problems is the product solving and how is that benefiting you?
We wanted to write an engaging report, with real-life answers. This helped us to do that easily.

Adrián A.
Star Rating: 3.5

What do you like best about the product?
Lo que mas me gusta de esta herramienta es que la interfaz es muy visual y sencilla de utilizar. Además tiene diferentes plantillas que hacen que puedas adaptar al diseño que más te gusta.

What do you dislike about the product?
Hay pocos aspectos que no me gusten de typeform, pero podría decir que una de la que menos me gusta es la competitividad que hay en este sector, por lo que gana la que más publicidad hace.

What problems is the product solving and how is that benefiting you?
El principal problema que soluciona es el de recogida de información a partir de cuestionarios. Y lo mejor es la manera de hacerlo, que es de una manera visual tanto para el encuestador como encuestado

Raene L.
Star Rating: 5

What do you like best about the product?
I was trying to create a reservation form from various different types of forms, goggle forms, survey money, even table agent for reservations. But I still feel typeform is most user friendly, intuitive, I can easily create my own form to target the type of customers we need easily. And I like it that we can easily edit and combine with other platforms to collect the results.

What do you dislike about the product?
If price could be more competitive will be good! But I know I'm paying for a good product. So no complains.

What problems is the product solving and how is that benefiting you?
Save a lot of my time creating easy to use form. I like it that the words are big and fat and cute. Even older people can use it! And they just need to scan a QR code, or click on the link- answer the simple questions and they are done!

Leni N.
Star Rating: 4

What do you like best about the product?
Typeform has invented conversational forms and is still the most refined platform for them. The platform is intuitive and allows you to get the job done quickly, with most small things handled for you without you even noticing it.

What do you dislike about the product?
Not much to criticise, to be honest, except the cost. It was never cheap, but the prices hiked a while ago and the new plans offer a lot less value for your money than before.

What problems is the product solving and how is that benefiting you?
Data collection. Using conversational forms vs traditional forms definitely improves conversions.

Wasim H.
Star Rating: 5

What do you like best about the product?
I like its UX/UI part. It is a seamless way of collecting responses; the responder doesn't feel the complexity of judgment. Its attractive name attaches to the user in the first interaction.

What do you dislike about the product?
Trim material is available for the correct and exact use of the product. I believe more awareness should be public about how to use the product; for this, more case studies and tutorials must be part of the product introduction.

What problems is the product solving and how is that benefiting you?
Typeform mitigates the confusion about how to start collecting views and making the best survey of products or services that can augment marketing efforts, increase sales and enhance revenue.

Verified User in Real Estate
Star Rating: 5

What do you like best about the product?
I am obsessed with this platform. It has so many features that really help make processes easier. My personal favorite part is the look of Typeform, it's sleek and is very engaging with the user.

What do you dislike about the product?
The forms can sometimes take a while to create (when first using the platform), but they do an excellent job of providing support/tutorials.

What problems is the product solving and how is that benefiting you?
Ease of getting survey taker info and making it interactive

Melanie M.
Star Rating: 5

What do you like best about the product?
typeform helped me create useful surveys. Now I can do my metrics using all the information my clients fill in the Typeform and I don't have to look for information in different places.

What do you dislike about the product?
I think there's no pain point I can see in Typeform at the moment. It's easy to use and it has been working without any problems so far. I have just good things to say.

What problems is the product solving and how is that benefiting you?
Before using Typeform, doing our metrics bases on email surveys was really ward, now we can have all the information in a simple spreadsheet and I don't have to worry about trespassing information.

Julia H.
Star Rating: 5

What do you like best about the product?
Easy to set up forms and customize them. There are a lot of options in terms of questions and data to collect very helpful when integrated with Notion so you can keep your database up-to-date.

What do you dislike about the product?
Just like Notion once you open it, it's very blank, but after a few steps, you can get any form looking like you wanted. The only way it could be better would be with Marc tips like on boarding on the two so you can get used to it easier

What problems is the product solving and how is that benefiting you?
We use it primarily to announce and get applications for jobs. Using and sharing a simple link, we could share our openings and get candidates to apply directly to our database where we could answer them and contact the ones we were interest about.

Adam P.
Star Rating: 3.5

What do you like best about the product?
Typeform is an excellent online form builder that is an outstanding tool for simple surveys or customer feedback. Typeform has a beautiful display and looks especially good on mobile devices.

What do you dislike about the product?
Typeform's most significant limitation is the free option, which only allows ten questions. While it looks beautiful, you are pushed into a premium option very quickly because of the limited ability to make more in-depth forms. Even the entry-level premium option is limited to only 100 responses per month.

What problems is the product solving and how is that benefiting you?
Typeform is excellent for simple feedback forms or lead capture. We have used it primarily for screening leads, and the interface looks great on a mobile device (which most of our leads utilize).

Benjamin J.
Star Rating: 4.5

What do you like best about the product?
It is super simple to create surveys and campaigns that are branded. The UI is simplistic, easy to use, and robust enough to get the right level and analytics.

What do you dislike about the product?
Can be quite cost restrictive if you are providing access to large teams.

What problems is the product solving and how is that benefiting you?
We use Typeform for a number of uses from Market insights, Data capture and CSAT insights.

Lim Y.
Star Rating: 5

What do you like best about the product?
intuitive, easy to use, powerful, flexible and with nice design.

What do you dislike about the product?
Nope. It is wroking almost perfectly with what I am trying to achieve.

What problems is the product solving and how is that benefiting you?
I am using it to perform user reseach - its beatiful layout, interface, features such as logic, are just working superb.

Amanda W.
Star Rating: 5

What do you like best about the product?
I love that it's easy to use from the back-end perspective but also from the perspective of user that's filling out the form perspective. It's such a wonderfully built platform that makes the forms fun and engaging to fill out, and it has countless integrations which make my life easier!

What do you dislike about the product?
Nothing that I can think of! If I ever ran into issues, I was able to contact support and get my issues resolved extremely fast, but it wasn't anything that affected my productivity

What problems is the product solving and how is that benefiting you?
It makes collecting, consolidating and sharing form responses infinitely easier! I'm able to receive a higher rate of return on responses and share them with other teams working on the same project with ease.

Joachim D.
Star Rating: 5

What do you like best about the product?
I like the fact that I get all details in one single document , notwithstanding I am able to link with Google doc, sheets , Excel

What do you dislike about the product?
I'm not sure I have any dislike about Typeform. It is user-friendly and as reliable.

What problems is the product solving and how is that benefiting you?
It's helping me to breach the gap of one on one questioning with participants in my tech program. With the help of Typeform, all questions are in one single page

Kent O.
Star Rating: 4.5

What do you like best about the product?
Very customisable - It has everything I need for a form app. We use it to get client feedback and book interviews with a CTA.

What do you dislike about the product?
I feel like the transition between questions could be better. The way how the selected option blinks and then there is a shift downwards is not something I like.

What problems is the product solving and how is that benefiting you?
We use it to have idea submissions from clients but also feedback on specific features. With the CTA feature we lead users to a calendly link to book interviews.

Rafael P.
Star Rating: 5

What do you like best about the product?
Forms on the best. You can do anything you want with Typeform forms. Responsive, with videos and logical tests, easy to collect data and with many integrations.

What do you dislike about the product?
Nothing turns me down in Typeform. Its forms at excellence! Most try and see.

What problems is the product solving and how is that benefiting you?
We need to capture leads to a new product, and the best way for that specific product is the form submissions. The user won't feel tired with a lot of interactions with Typeform.

Mike C.
Star Rating: 4.5

What do you like best about the product?
The elegant designs of Typeform forms are some of the best I've ever seen. When embedded correctly they make an email, a web page or a social media post a work of art, and thats just using their basic templates.

What do you dislike about the product?
There is a lack of variety when you compare it to Jotform for example, however if you're looking for simple forms with some logic when needed the typeform is perfect. If you need something more complex, there are other options.

What problems is the product solving and how is that benefiting you?
i use Typeform for a variety of reasons, the main two though are market research and client onboarding, both f which need an amazing first impression, Typeform delivers this.

Betsy L.
Star Rating: 3.5

What do you like best about the product?
- good customization options for templates - good premade templates - analytics is acceptable

What do you dislike about the product?
- hefty price for subscription -wish the links were customizable

What problems is the product solving and how is that benefiting you?
I used it mainly for a survey that I can post without associating it with my company. That's the main problem that Google Form has which is it will show your company name in some way or form. The analytics are on par with the other market survey tools.

Alyse M.
Star Rating: 5

What do you like best about the product?
How to decide? Hmmm. I guess for me, which makes it different, is the ease of use to create logic strings and end up with a very easy-to-use way to collect data.

What do you dislike about the product?
Really is no downside to the product. I wish it weren't so expensive compared to other products like theirs. I'm sure an affiliate program would be great to compensate for that.

What problems is the product solving and how is that benefiting you?
Taking long PDF forms and converting them into a streamline version.

Samuel Z.
Star Rating: 3

What do you like best about the product?
Typeform really user-friendly form and survey builder. Offers a wide range of options and customizations. The drag-and-drop interface is really easy to use. The platform has many integrations that make the team's life easier.

What do you dislike about the product?
One potential drawback of Typeform is its pricing, as the cost can add up quickly. Additionally, the platform has a limited number of responses that can be collected with the free plan and a fixed number with paid ones. These limitations may not be an issue for single users, but small businesses with more complex data needs may need to upgrade to a more expensive plan to get the features they need.

What problems is the product solving and how is that benefiting you?
Typeform tries to be a different form and survey builder that deliver more responses than others with the methodology of a single quest at the time. With more engagement, I can get more qualified answers.

Ola N.
Star Rating: 4.5

What do you like best about the product?
Clear and easy information, good customer service

What do you dislike about the product?
Nothing in particular, would like it to be even easier to connect with other platforms and get good graphs faster.

What problems is the product solving and how is that benefiting you?
Rating customer satisfaction over time making us understand their needs so we can continue to improve.

Katherine Y.
Star Rating: 5

What do you like best about the product?
I like how easy TypeForm is able to integrate with other CRM tools like Braze. Hidden fields and identifiers can be used in order to capture information about the recipient that may seem redundant for them to inform (email, user slugs, etc.).

What do you dislike about the product?
Overall, there isn't too much I dislike about TypeForm. I think an area of improvement would be an API integration with Google Sheets, so certain worksheets are auto populated and refreshed whenever a new response is submitted (this may already exist but I have not found a way to do so).

What problems is the product solving and how is that benefiting you?
Client surveys (this alleviates the toll on customer success agents having to call 1:1), email capturing for opt-in prompts (if landing pages aren't configured yet).

Francesco D.
Star Rating: 4

What do you like best about the product?
I used Typeform for an year by now, and I think Typeform offers the best UX for a form. Using Typeform forms is a great UX experience, although options presented are very simple and basics, maybe too simple. But it's a great way to collect data from users, and it's my favourite options by now.

What do you dislike about the product?
Options are too basic and it could be improved a lot. You will find all basic features, but not advanced one, unless you want to use Zapier to integrate them but it will require some extra work.

What problems is the product solving and how is that benefiting you?
Typeform is making people happy to fill out forms thanks to the great UX it offers for mobile devices. And it's making filling of forms easy and fast for users.

Aryan G.
Star Rating: 5

What do you like best about the product?
I enjoy being able to edit different flows for consumers based on responses they share - essentially allowing me to build different journeys for differently targetted users. It is great to know I can personalise the form for any preference anyone might have.

What do you dislike about the product?
There isn't much to dislike, although the trial version is quite limited in its capabilities - if there was a way to earn credits, that would improve any new user's experiences much more.

What problems is the product solving and how is that benefiting you?
Typeform helps me create, share and collect dynamic data about different subsets of customers on the website, and it integrates well into the systems we use already - eradicating the problem of having myriad different forms for different subsets, and does away having to import the collected data manually.

Verified User in Civic & Social Organization
Star Rating: 5

What do you like best about the product?
One of the standout features of Typeform is its ability to create interactive and conversational surveys. The logic jumps and conditional branching allowed me to customize the survey experience based on respondents' answers, making the process more personalized and engaging.

What do you dislike about the product?
Typeform has undoubtedly become my go-to tool for collecting valuable insights and feedback.

What problems is the product solving and how is that benefiting you?
Typeform provided an effortless and engaging platform for creating surveys and capturing valuable insights.

Andrea C.
Star Rating: 5

What do you like best about the product?
I use Typeform on a daily basis to create forms and surveys. First of all it helps me capture lead information in my website, get insights of my prospects when I am selling or doing consultancy, and lastly surveys from my employees to check how they are.

What do you dislike about the product?
The only "bad" thing is that you need to pay to get some features like the brand kit. But you can have discounts if you pay in advance.

What problems is the product solving and how is that benefiting you?
Sometimes in Hubspot or in our CRM we can't do surveys for free, and with Typeform you can integrate it with Slack, receive the responses via email, etc.

Shyam S.
Star Rating: 5

What do you like best about the product?
I've been using Typeform for about a year now, and I have to say that it offers the best user experience for forms that I've come across. The forms themselves are a pleasure to use, even if the options are somewhat basic. That being said, Typeform is an excellent tool for collecting data from users, and it's currently my favorite option.

What do you dislike about the product?
Typeform is a useful tool for collecting basic feedback, qualifying leads, or conducting simple surveys. However, it may not be the best choice for more extensive research or data collection projects due to its limited features. There are other options available that offer more advanced features for this type of work.

What problems is the product solving and how is that benefiting you?
Typeform is a tool that helps companies collect feedback, qualify leads, and conduct simple surveys. It allows users to create interactive and engaging forms customized to meet their specific needs.

Emilia G.
Star Rating: 5

What do you like best about the product?
It is the best tool to create forms and collect info - also thanks to hidden field! I love new kind of questions (contact form and address) as much as the "old ones"!

What do you dislike about the product?
Only the fact that you have to push "Enter" for each question... it would be great if it was possible to collect answers also when a form is not completed!

What problems is the product solving and how is that benefiting you?
It helps me in collecting info, feedbacks and opinions from customers!

Manish S.
Star Rating: 4

What do you like best about the product?
Typeform is utterly awesome for any data collection whether it is lead generation or surveys or filling your CRM. The simple yet attractive UI and responsiveness of the forms make them fun to serve.

What do you dislike about the product?
I found their pricing plans a bit more complex. This is not something to dislike but its competitors are cheaper and offer more functionalities.

What problems is the product solving and how is that benefiting you?
Typeform is helping us understand our client's needs by asking a series of questions and delivering them the best. They do enjoy answering our questions as Typeform makes it super fun.

Teca A.
Star Rating: 5

What do you like best about the product?
The agility I need to create a survey - and a beautiful one too!

What do you dislike about the product?
Typeform is perfect! What´s not to like?

What problems is the product solving and how is that benefiting you?
Internal surveys, team engagement, peer and team reviews

Kathy C.
Star Rating: 4.5

What do you like best about the product?
Typeform Logic jump . This allows me to create surveys that respond to the answers of the person answering my surveys , by taking them into a specific direction based on their response option to a previous question. Logic jump has helped to reduce the number of questions that survey participants have to respond to , improved survey completion time and ensured that respondents will only ever see survey questions that are relevant to them, thus reducing the number of questions every of our respondents have to respond to.

What do you dislike about the product?
The limitations of Typeforms mobile builder. For example, I cannot make use of the logic jump feature when trying to build surveys on mobile device, except when I build surveys from a desktop computer.

What problems is the product solving and how is that benefiting you?
Typeform is used as a surveying tool and lead generation tool in my team. Completion rate for our surveys are higher with Typeform, quality of response from respondents have been better than was the case with other tools I have experience using in the past.

Dee B.
Star Rating: 3.5

What do you like best about the product?
I appreciate the simplicity of creating new forms. The duplicate function is also beneficial, and there are many template designs you can choose from. I would definitely recommend.

What do you dislike about the product?
Fees can be super high and they are somewhat hard to understand when you've reached your limit. There is also no notification when your quota is met or if your surveys are closed due to transaction errors.

What problems is the product solving and how is that benefiting you?
We use surveys monthly so our subscribers can customize their boxes. It's a great solution when you don't have these features built into the backend of your website.

Verified User in Computer Software
Star Rating: 4

What do you like best about the product?
Great to collect answers for surveys and inbound sales information from customers so we can follow up with much more ease, Moreover Typeform offers different data structures for integration of the smart path approach which can be used to store data and visualize that in an excel file.

What do you dislike about the product?
Currently needs a better plan which could be competitive in terms of pricing, moreover, customization needs to increase for forms in terms of colors and visualization branding.

What problems is the product solving and how is that benefiting you?
We use Typeform for inbound sales for our Business Representative to book a demo and gather data in a more systematic order which makes things more streamlined and increase productivity, Moreover, the team collaboration features make KPIs better analysis for all our team.

Victor J.
Star Rating: 5

What do you like best about the product?
High conversion rate from use of the product, pricing, and customer service.

What do you dislike about the product?
A large selection of templates, and more video tutorials or interactive resources for users.

What problems is the product solving and how is that benefiting you?
Initial customer contact. Streamlining the lead generation process. Collecting information and displaying it a fashion that is easy to show team members.

Graciela S.
Star Rating: 5

What do you like best about the product?
TypeForm is a software that allows you to create, design and submit fun, easy to answer questionnaires. Unlike other platforms that only make gray forms

What do you dislike about the product?
It has happened to me that some of the forms that I create can be quite complex and, on occasions, the platform slows down as a result of failed attempts.

What problems is the product solving and how is that benefiting you?
TypeForm has helped me a lot to collect information through different questionnaires. Also, I love that it can be integrated with other software on the market.

Rehema Ephrain N.
Star Rating: 5

What do you like best about the product?
You can create based on your design and be grate more than your perceptions

What do you dislike about the product?
No transalation to other languages automatically

What problems is the product solving and how is that benefiting you?
It's help me to create type form with zero code and easy to understand

Maz Z.
Star Rating: 0

What do you like best about the product?
Nothing really. It is overpriced and worst of all your data is behind paywall.

What do you dislike about the product?
We used typeform premium for a few months. As it was overpriced for the features we used, we terminated our sub. After this, we tried to get our collected data, but it was behind a paywall. It is utterly unacceptable.

What problems is the product solving and how is that benefiting you?
To collect data from our customers.

Verified User in Higher Education
Star Rating: 5

What do you like best about the product?
Slick (and clean) format, easy to navigate.

What do you dislike about the product?
Honestly have not ecountered any so far!

What problems is the product solving and how is that benefiting you?
I enjoy filling out surveys with Typeform - less clunky than other sites!

Franco V.
Star Rating: 4.5

What do you like best about the product?
The user interface is beautiful, very aesthetic and easy to understand.

What do you dislike about the product?
Integration with most CRMs is pretty basic, so most of the results obtained couldn't be passed.

What problems is the product solving and how is that benefiting you?
Used in email campaigns to interact with potential customers, make them fill out surveys, forms and simulate interviews. It integrated easily with Hubspot so we could get all the info from each lead into the deal.

Ubong U.
Star Rating: 5

What do you like best about the product?
Explicit and Efficient when use . It's perfect suit for the job role

What do you dislike about the product?
Nothing really, it is perfect at its design

What problems is the product solving and how is that benefiting you?
Data collection

Rajesh K.
Star Rating: 4.5

What do you like best about the product?
Typeform is a user-friendly, interactive type form builder that makes it easy to create engaging quizzes, surveys and forms. With Typeform, you can collect data from customers in a cost-effective way and understand them like never before. It is the world's best user experience, with Stunningly beautiful design, and robust API. Forms are very easily navigated with all shortcuts key available which help fast submitting the survey. Conditional logic helps to skip any field or Question to the next.

What do you dislike about the product?
Multi-languages option should also be added in future. Typeform has everything needed for creating forms.

What problems is the product solving and how is that benefiting you?
We have tried a couple of other online form builders, But they just didn't have the user-friendly interface and easier-to-fill forms. Then we found Typeform and our visitors/customers are very happy to attend surveys and our conversion rate has increased.

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
Its a very cost and time-effective platform with great UI and features. one of the best survey tools I have come across in the market with affordable pricing and service.

What do you dislike about the product?
I don't see any new updates or improvements in the platform compared to when I started using 2 years back.

What problems is the product solving and how is that benefiting you?
Typeform helps me build online surveys and get my customer feedback score with minimal click and shareable links. Its budget friendly model also helps me to utilise it for customer requirements and feedbacks.

shubham j.
Star Rating: 4.5

What do you like best about the product?
The Typeform has really helped me and my business to get more reviews and suggestions then ever. It is really easy to add and configure. I can easily update the questions which I want answers for and can simply update it whenever I want to.

What do you dislike about the product?
Sometimes it takes a longer time to load and it looks like I don't get all the reviews that are submitted by the clients or users. A few of my customer has told me about that, that they have submitted the form, but we didn't receive it.

What problems is the product solving and how is that benefiting you?
Firstly, it helped us to gather the reviews of our clients and users. We are selling our product but no one was buying or we have less sale, but after adding the typeform we can easily gather their reviews on our product and can solve their problem and can improve our products as per their requirements, which initially helped us to increase our sales.

Ramya S.
Star Rating: 5

What do you like best about the product?
The ease of selecting the type of question to building the logic behind the form has been a seamless experience. The User Experience is a winner for me!

What do you dislike about the product?
As much as I love the user experience, with typeform it is not possible to know how close I am to finishing a survey!

What problems is the product solving and how is that benefiting you?
Collecting results while still protecting privacy! Appreciate the ease of creating a form given the variety of options Typeform presents - from type of form to type of question all the way to building the logic behind the questions.

Francisco T.
Star Rating: 5

What do you like best about the product?
Easy to use and very visual friendly and easy to start

What do you dislike about the product?
Nothing. There is nothing I dislike. Maybe logical jumps get messy sometimes

What problems is the product solving and how is that benefiting you?
Get 1 to one with my audience and been able to make a lot of assessments to leads

Lucy S.
Star Rating: 5

What do you like best about the product?
Typeform provides multiple templates for any given survey needs of mine. This makes survey campaigns a lot quicker to setup. Asides the aforemetioned, I like that Typeform does not set response limits to my surveys and the security level of our survey forms gives us a lot of confidence, that unauthorized parties will never have access to data we collect through surveys.

What do you dislike about the product?
Very satisfied with what Typeform brings to the table for my team. Our use of this tool has reduced the rate of abandoned survey forms , and encouraged respondents to provide more elaborate responses to our surveys.

What problems is the product solving and how is that benefiting you?
The need to get closer to our customers is why we conduct surveys and is the reason why we deployed Typeform. Typeform adds high-level interactivity to my surveys. This allows for an improved response rate to our surveys by respondents.

Esther M.
Star Rating: 4

What do you like best about the product?
I love how Typeform is simple and easy to use. It also offers plenty of interactive templates and they are all mobile responsive. Typeform can also be integrated into websites and landing pages.

What do you dislike about the product?
Typeform is great for service feedback, lead qualification, or any very basic survey needs. I wouldn't recommend that as the first choice for research or data collection as its features might be very limited. There are a lot of other options that offer better features for research studies.

What problems is the product solving and how is that benefiting you?
Typeform is a great solution for anyone that needs to collect answers from customers, users, or prospects. It is also very interactive and makes surveys less boring.

Nathalie K.
Star Rating: 4

What do you like best about the product?
Typeform provides a unique aesthetic quality for my surveys , which is the first thing that likely attracts a survey respondent anyways. Its chat approach to feedback mirrors a one on one conversation with respondents and this has gotten my surveys better engagements and also led to faster survey completion rates as well.

What do you dislike about the product?
Analytical reports can be better and I feel Typeform can integrate with more business intelligence platforms. This potentially makes the process of exporting data generated on Typeform to business intelligence platforms for advanced data analysis use , very seamless.

What problems is the product solving and how is that benefiting you?
My Company uses Typeform to easen the process of collecting feedbacks from customers and individuals of interest through surveys. Typeform has increased the response rate for my surveys and likewise improved the quality of the responses as well.

naveed a.
Star Rating: 4.5

What do you like best about the product?
Quick, responsive and user friendly Multilanguage support should added. Because of not all user well known about english smoothly and they cannot fulfill the required answer even they better know the answer

What do you dislike about the product?
Nothing all is well suggestion discussed above

What problems is the product solving and how is that benefiting you?
Many time I'll be reminded by typeform support.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
The straight foward use from our clients.

What do you dislike about the product?
At the moment, there are no complaints, we are very happy whith the results.

What problems is the product solving and how is that benefiting you?
Churn reasons and exploring clients expectations

Richard S.
Star Rating: 5

What do you like best about the product?
The ease of building logic is THE best we have found in the industry.

What do you dislike about the product?
The limited number of graphics pre-installed - but this is a very small complaint.

What problems is the product solving and how is that benefiting you?
A stream-lined and uncomplicated data prospecting system that integrates with our ActiveCampaign, Zapier, Etc. apps.

Calvin M.
Star Rating: 4.5

What do you like best about the product?
Intuitive and friendly menus help make the form creation process quick and easy. UI is sleek, and response times are generally fairly fast. Also, when the platform experiences issues, you are quickly notified and updated in regular intervals.

What do you dislike about the product?
The ability to have file uploads from prospective customers or survey respondents is nice, however, it is limited to one file, and retrieval of that file is kind of cumbersome.

What problems is the product solving and how is that benefiting you?
We have used Typeform for things like City Manager evaluations by our City Council, data collection/surveying of the public for future spending, to even the creation of applications for service or filing of police reports.