Vistex Solutions for SAP

Vistex Solutions for SAP

In a world where the sheer volume of business programs has become completely unmanageable, it can be hard to see where all the money is flowing, let alone how much difference it makes to the top and bottom-line. When you’re dealing with mission-critical programs like pricing, trade promotions, royalties, and incentives, someone had to find […]

G2 Rating:
4.2 out of 5
4 / 5

(25 reviews)

Reviews

Pedro V.
Star Rating: 4.5

What do you like best about the product?
We have been using Vistex in SAP ECC for more than 6 years and the defined agrements for our complex compensation plan as core business process is running correctly and it is relibale. The upside to use Vistex is that we can pay to our Consultants in the second day of the month, having all the calculations and validations during the fist day on the month. Also counting with the Vistex VitalLink supoport as a pathner for production support it is definitely a great advantage for us, they are always responsive to our needs. We have our quartely meeting also with the Vistex Customer Success team who is very close to us and take care of our needs and future projects. Thanks Vistex team for your help and support.

What do you dislike about the product?
Every Vistex module that we are using is helpful. At some point we will need to upgrade our Vistex version in our to be have the advantages of the lastest sowaftre versions.

What problems is the product solving and how is that benefiting you?
Commisson and Override calculations, Deals for Program and Incentives, and Agreements. We are more productive using Vistex software and also to have the Vistex VitalLink support for production environment.

Pat J.
Star Rating: 4.5

What do you like best about the product?
Vistex greatly simplifies the management of rebate agreements and pricing, streamlining the process for us. In addition, its infinite customization capabilities enable us to promptly adapt to internal business changes and customer requirements, enhancing our responsiveness.

What do you dislike about the product?
While Vistex offers extensive customization options, achieving the desired functionalities may require the expertise of an ABAP programmer with a deep understanding of the system, comparable to that of a skilled Consultant. The Vistex specific ABAP progammer's expertise will also help in system upgrades in that it'll lower costs associated with hiring a consultant to assist.

What problems is the product solving and how is that benefiting you?
Vistex extends our SAP ERP Request for price (RFP) to cash processes. It has complete integration with our SAP master data, SAP Sales & Distribution, SAP Financials and Controlling. Vistex is one system that manages all types of our programs including: off-invoice discounts, billbacks, deviated billing, bids, marketing events, performance based and fixed rebates, broker/distributor incentives. Vistex also gives us Comprehensive claim and deduction management capabilities that provides increased control and real-tim visibility nto our trade program performance and reduces administration effort.

Aaron G.
Star Rating: 5

What do you like best about the product?
It takes the profitability to customer-material level, streamlines critical processes with audit trail. DMP takes the burden away from the pricing team, let it be price determination, condition records management.

What do you dislike about the product?
If the process are not well defined, it could take more effort to reach the desire outcome. The ROI could take several months as the investment could be representative.

What problems is the product solving and how is that benefiting you?
All rebates process are running through Vistex platform, we have reduce calculation process time and enhance the cash flow with on time settlement. For DMP also reduce the calculation process and massive upload of records.

Verified User in Medical Devices
Star Rating: 4

What do you like best about the product?
We have a variety of options on a granular level wherein the rebate calculations can be which is not possible in the standard SAP ECC. This addon would provide a great opportunity especially to the healthcare US industries.

What do you dislike about the product?
As of now, the only drawback of this is there are no documents available to have this KT provided to anyone who wants to learn this tool. Going to the Vistex company is the Only solution

What problems is the product solving and how is that benefiting you?
Rebate calculations on a level of customer, group, material, material characteristics, deductions, exclusions, expected rate, actual rates, can be done with ease. This would provide a better sales details on the upcharges, revenue profitability and ensure rebates are paid accurately.

Verified User in Automotive
Star Rating: 5

What do you like best about the product?
Ease of use during conversion from Legacy system to Vistex. Incentive and Payback module allowed us to meet all our incentive needs. We looked at another product but this was by far the best for our business.

What do you dislike about the product?
Simulation report to show all eligible agreements for a qualified unit would be very helpful. Composite processing is a bit complicated.

What problems is the product solving and how is that benefiting you?
It helps in accurately calculating Incentives and it seamlessly integrates with SAP-ECC.

Ravikanth Reddy R.
Star Rating: 5

What do you like best about the product?
I have been working on Vistex for almost 10+ years and have seen Vistex solution designed for most of the business verticals ( Pharma , Retail , Logistics , Wholesale , Manufacturing , Food , Auto ...). I like the flexibility Vistex provides to configure/customize to address business requirements. Vistex is the ultimate goto option if you are on SAP ( no second thoughts). I see the commitment from Vistex product team to keep it evolving as another big plus. It now also integrates with SAP S4 solution and is enhanced at par with S4.

What do you dislike about the product?
Mostly I don't have many comments on the product/solution. But, I guess finding the correct product information sometimes becomes little challenging and have to reach out to Vistex internal resources or Vitallink.

What problems is the product solving and how is that benefiting you?
Currently, we use Vistex for Pricing, Chargeback / Billbacks, GP, Medicaid and Customer Rebates. Vistex does help us with sticking to our roadmap of minimizing external systems and running SAP globally. As Vistex is embedded into SAP, there is seamless integration to SAP MD and other relevant modules. Vistex helps us minimize the maintenance of multiple systems, resources, integrations and interfaces. It also gives an added advantage by avoiding training internal resources on various systems and being more efficient in day-to-day operations.

VIKAS G.
Star Rating: 5

What do you like best about the product?
The solution sits inside of SAP and can be supported using existing SAP skill sets. The VitalLink support team is very responsive and is able to help on all issues. The best part is that you always have emails and phone numbers available so you are not left hanging waiting for responses on a portal.

What do you dislike about the product?
The original solution did need a high degree of customization due to the complexities of our business. Having said that, VitalLink support has been very helpful in stabilizing the custom aspects of the solution.

What problems is the product solving and how is that benefiting you?
Royalty calculations, accruals and settlements for both inbound and outbound royalties.

Verified User in Accounting
Star Rating: 4

What do you like best about the product?
Makes managing rebate agreements infinitely easier. Vistex suite offers many different services that would be hard to find elsewhere. Competitors don't offer nearly as many solutions and thus choosing Vistex allows for a whole package.

What do you dislike about the product?
Upgrades/Implementations can be a long and complex process. Internal Vistex understanding would be helpful to better collaborate with Vistex/Vitallink.

What problems is the product solving and how is that benefiting you?
Over 6,500 rebate agreements to manage which is impossible to do manually. Vistex is able to take 5,000 and make the automated in terms of accruals/settlements/chargebacks. Give more time for solving deeper issues rather than managing simple agreements.

Keera B.
Star Rating: 5

What do you like best about the product?
The flexibility of the program to meet our individual business needs.

What do you dislike about the product?
Internal system knowledge - lack of training for our internal team (business' issue).

What problems is the product solving and how is that benefiting you?
Visibility into our complex rebate programs and a fully integrated rebate system. Allows for more real-time reporting and analytics.

Daryl Ann H.
Star Rating: 5

What do you like best about the product?
Vistex integrated with SAP and provided support for Chargeback processing

What do you dislike about the product?
Like all programs - the system is dependent on the incoming data to be accurate and clean.

What problems is the product solving and how is that benefiting you?
Vistex Solutions is helping us automate more claims increasing our turnaround time.

Adja K.
Star Rating: 5

What do you like best about the product?
Managing contract and contract pricing in Vistex that allows real time information flow to SAP.

What do you dislike about the product?
Having to make the ROI case to my business.

What problems is the product solving and how is that benefiting you?
Chargeback processing, membership authorization and agreement pricing.

Verified User in Medical Devices
Star Rating: 4

What do you like best about the product?
Vistex team partnered well with us to deliver a solution that was able to handle our highly complex rebating models.

What do you dislike about the product?
VIZI reporting and advanced analytics are not available for SAP ECC solution. Would like to see more out of the box reporting availability for Vistex for SAP ECC would be nice.

What problems is the product solving and how is that benefiting you?
Ability to manage mass pricing changes and bring to market new rebate models more efficiently.

Laura P.
Star Rating: 4

What do you like best about the product?
With the solution being embedded within SAP, it allows for seamless use of Master Data and connection to the SAP processes without need for integration

What do you dislike about the product?
Without ViZi, there is limitations around reporting which requires extracts of data to port elsewhere.

What problems is the product solving and how is that benefiting you?
Vistex is supporting our US revenue management, Medicaid and Govt Pricing processing. The processes are more efficient being embedded into SAP.

Ravindra N.
Star Rating: 3.5

What do you like best about the product?
For the Customer Rebates and Billbacks Vistex Module is good and provides robust solutions for your complex scenarios

What do you dislike about the product?
complex code and especially the composite model is pretty complex

What problems is the product solving and how is that benefiting you?
The Accruals and settlement

Andy K.
Star Rating: 3.5

What do you like best about the product?
I liked the technical aspects of the platform, but wish it was a bit more functional and interactive as we tried using it during one of our go-to-market strategies.

What do you dislike about the product?
It was not as user friendly as we hoped and took more time to initiate than expected. Had to look for outside help a few times when using and this is something we try to avoid.

Recommendations to others considering the product:
Good platform to start with and will give you a great idea regarding the types of incentives available.

What problems is the product solving and how is that benefiting you?
It was awesome for calculating different sales %s we were looking for and made those aspects of the launch very easy.

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