Matt C.
Star Rating: 5

What do you like best about the product?
The seamless integration with Quickbooks took a comission calculation process which lasted hours and hours, and turned it into a real time continously running tool that requires little to no oversight. If an issue happens to arise (almost never) the tech support responsiveness is unparalleled. The platform is customizable, which in our line if work is priceless!

What do you dislike about the product?
I would love to offer some constructive critism for this software, but I just cant! Maybe some tutorials for some of the advanced analytical tools offered; custom sales reports, etc etc that we are just getting into?!

What problems is the product solving and how is that benefiting you?
The process of calculating commission payments to different categories of roles, with different inventory categories carrying different cost weights was initially done by hand here! With Sales Cookie, we have streamlined this time consuming operation so effectively that we increased commission payout frequency from once monthly at mid month (previous month) to every paycheck (for the current period!). This in turn has greatly impacted the morale of the entire Sales Team, and created 100% transparency where there used to be none.

Becca K.
Star Rating: 5

What do you like best about the product?
Their team is top notch! Dominic and Swati are always so quick to get back to me with my neverending questions and requests and get things taken care of so quickly!

What do you dislike about the product?
Nothing! I honestly can't think of a downside. It is user super user friendly and has the best support out there!

What problems is the product solving and how is that benefiting you?
Being able to payout our sales team easily with a complicated commission plan!

Derek G.
Star Rating: 4.5

What do you like best about the product?
It is accurate and easy to use. It handles a lot of variables. Makes it easy to calculate commissions for different roles, including AE, SDRs and SDEs.

What do you dislike about the product?
Our plans are complex so we relied heavily on their technical team to set us up and they are extremely knowledgeable and responsive.

What problems is the product solving and how is that benefiting you?
Our company has been using Sales Cookie for over a year. It enables our small team to track and report on commissions easily and automatically.

Jānis K.
Star Rating: 5

What do you like best about the product?
It integrates with Quickbooks Online and it is well liked by Sales. The Sales Cookie team is excellent to work with and went above and beyond for us. Overall, I highly recommend this solution.

What do you dislike about the product?
Nothing really, the tool is on point and valuable!

What problems is the product solving and how is that benefiting you?
Our reps are happy to view their commission statements in real-time and we no longer have to distribute manual commission spreadsheets.

Maryna K.
Star Rating: 5

What do you like best about the product?
Before Sales Cookie, we were spending a lot of valuable time and resources on offline commission spreadsheets and trying to sync across different spreadsheet versions. Sales Cookie has a native connection with HubSpot so that all our deal data flows into Sales Cookie hourly. Their user interface is intuitive and we now calculate our commissions within minutes. Sales Cookie converts between currencies to normalize our transactions and reps see their payouts in their local currency.

What do you dislike about the product?
Our commission logic is complex and dependent on a number of factors but the technical team incorporated all that into the tool seamlessly.

Recommendations to others considering the product:
Try it, you will not regret it.

What problems is the product solving and how is that benefiting you?
I love using it to administer my company’s plans.

Anushka P.
Star Rating: 4

What do you like best about the product?
We use multiple tools to kick start our business so we were on the lookout for such a solution that integrates with popular tools on our lists, luckily Sales Cookie did that for us. They easily integrate with top tools such as Salesforce, Hubspot, Zapier, and more. My business has benefited better with Sales Cookie because our investment in this solution took place on a monthly plan but the value being offered was more. Also, we didn’t have to pay for any setup or implementation fee nor join any long term contract. The process is so simple.

What do you dislike about the product?
Cons: 1. For brands that don’t have a good source system to capture sales data, this software might not work as efficiently in such cases. 2. It can be difficult to switch from spreadsheets to an efficient sales commission solution at first, but with the training provided that too without any cost, this process becomes simpler.

What problems is the product solving and how is that benefiting you?
We wanted our sales teams to work efficiently and we knew that the only way for them to do this is by investing in a simple and easy solution like Sales Cookie. It makes sales so much easier with its sales commission automation solution. It even allows our sales teams to view their online dashboards no matter the device they use. Everything is covered under one tool, in one place, what more do we need.

Arun K.
Star Rating: 5

What do you like best about the product?
Automation was key for us as we are a fast growing SaaS Company. Sales Cookie met all our requirements at a very attractive price. With dozens of payees (AEs, SDRs, CSMs, etc.), this solution was a game changer! It has so much functionality and has helped streamline our processes compared to the Google spreadsheets we had to distribute and edit every month.

What do you dislike about the product?
Our Sales management team has less direct control over changing the comp plan parameters but having them go through a centralized administrator has inserted more discipline into our processes which will serve us well as we grow.

What problems is the product solving and how is that benefiting you?
We have automated the manual cumbersome process that used to take us several hours to complete each month, fixed our commission errors and provided visibility to our Sales team.

Justin L.
Star Rating: 4.5

What do you like best about the product?
Sales Cookie is super easy to use and has completely streamlined our sales commission process. Before we implemented the software we were keeping track across multiple spreadsheets and manually inputting data. It's been a game-changer!

What do you dislike about the product?
I wouldn't exactly call it a 'dislike' but we have a minor bump with implementation, but this was handled very quickly and professionally from support.

What problems is the product solving and how is that benefiting you?
We can manage all of our sales commissions in one place - no more manual handling of commissions.

Bala K.
Star Rating: 5

What do you like best about the product?
We love the solution as it meets all our needs at a very competitive price. I am not a tech savvy person but I’m able to use the software based on their strong on-boarding practices. They did the set-up and configuration for us free of charge and now it takes me little time to manage the solution. Our reps are happy to be able to check their crediting and commission numbers online and our sales management loves the real-time trending analysis.

What do you dislike about the product?
I had an issue setting up the Quickbooks Enterprise connection but their tech support walked me through it and now it is running like clockwork.

What problems is the product solving and how is that benefiting you?
sales management issues

satyavani s.
Star Rating: 4.5

What do you like best about the product?
Since the time we have switched to Sales Cookie to calculate the sales commissions of our Reps from our manual processes, we are deriving accurate reports from it. The personalized Rep Dashboards helped our teams to quickly view their goals, check commissions, and more. Sales Cookie enabled us to perform Sales incentive calculations simpler and faster.

What do you dislike about the product?
Honestly speaking, it has solved many pain points of ours. So I don’t have anything specific to mention.

What problems is the product solving and how is that benefiting you?
We are saving immense time. All Sales commissions and incentives are managed well. The personalized dashboards are helping our Sales Reps to a good extent. We are paying our Sales Reps on time.

Katarzyna K.
Star Rating: 5

What do you like best about the product?
Sales Cookie is the powerful and intuitive sales commission solution. It helps us to simplify commission and bonus management. This solutions provides reps with real-time online dashboards. I really like its' wide range of functionalities, that are available at the reasonable, one low price and no upsell. And I really love its' excellent customer support.

What do you dislike about the product?
Actually -basing on my experience, there is nothing to mention in this section. I like everything about this tool.

What problems is the product solving and how is that benefiting you?
- improve and automate sales management process, - we managed to decrease processing time, - it maked it easier to manage commissions, - we get valuable insights on sales commisions which helps us tomake analysis and improvements.

Michael K.
Star Rating: 4.5

What do you like best about the product?
Major advantages: + Easy to implement + The support team is always ready to help you + A big reduction in our commission processing time + Finally a huge uptick in rep satisfaction due to our commissions being accurate and available to them on their dashboards

What do you dislike about the product?
Major disadvantages: + Not embedded within Hubspot. + But since it is browser based, easy access from the mobiles and there is no app to install

What problems is the product solving and how is that benefiting you?
A big reduction in our commission processing time with a better management

Simon G.
Star Rating: 4

What do you like best about the product?
The ability calculate commissions and bonuses efficiently and fast! The comprehensive reporting and the dashboard! The pricing is simple The level of support and getting the plans set up free of charge.

What do you dislike about the product?
Minimum of 10 users makes it quite expensive for a small business

What problems is the product solving and how is that benefiting you?
The solution is intuitive, calculations are automated allowing reps to see progress daily. That's really motivational.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
The technical team is very knowledgeable and imported our data and created our plans free of charge. I like the logical and clean UI for the administrators and reps. The solution controls access based on a need to know basis and they host your data securely on the cloud. They also log all commission adjustments for future review.

What do you dislike about the product?
We had to clean up our source data but that made total sense when moving from distributed spreadsheets to an automated solution.

What problems is the product solving and how is that benefiting you?
Sales Cookie has helped us a lot by centralizing and simplifying our incentive plans and automating our calculations. Before this, we managed everything in Google sheets, which had version control issues and were error prone. Now we have a centralized online solution that supports a variety of complex needs including draws, user-specific metrics, quarterly plans with monthly payouts, etc.

Lewis S.
Star Rating: 4.5

What do you like best about the product?
-automates admin work saving time -replaces juggling multiple spreadsheets -reps get paid on time

What do you dislike about the product?
-It meets our needs but has fewer features than other tools

What problems is the product solving and how is that benefiting you?
We can manage the commission of all our reps in one place, saving us time

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
- Platform is comprehensive, intuitive and has all the functionality we needed and more - Great time saver with no more commission spreadsheets flying around! - Updates daily providing sales teams with transparent, up to date dashboards and self service - Eliminated our manual commission errors

What do you dislike about the product?
They do not have a native connection with Xero but with their native Zapier connection, our data is always in sync.

What problems is the product solving and how is that benefiting you?
Set automated commission payouts

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
Super clean and smooth software to integrate with collaborators to offer incentives for your business needs. Get quick estimations for all your reports with easy access to pay any commissions fast and with almost no effort because of the automated rules. Great help from support to top things off, A+!

What do you dislike about the product?
For now nothing to dislike about the software, I'm happy with it meeting what I need, and am excited for what the team adds in next.

What problems is the product solving and how is that benefiting you?
Automated product commissions.

Erik L.
Star Rating: 4.5

What do you like best about the product?
An easy-to-use solution for managing and automatically calculating sales incentives. Setting up your workspace is fast and smooth. You could easily go from trial to complete implementation within a day's time.

What do you dislike about the product?
Nothing! Could not find anything that I disliked or a feature that I thought was missing.

What problems is the product solving and how is that benefiting you?
The platform does a great job communicating the comprehensive functionalities in such a simple way that anyone can use it. Highly recommend Sales Cookie for any team spending too much time calculating commissions.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
The tool was well received by the sales team. The sales reps loved the fact that they can see pending payouts well in advance, which acted as a strong motivator! Our management actively watched the commission trends as well as the value added revenue insights.

What do you dislike about the product?
It takes time getting used to navigating through the tool, however once you're familiar with all functionality you get to enjoy the easiness.

What problems is the product solving and how is that benefiting you?
Sales Commission Management

Yamini N.
Star Rating: 5

What do you like best about the product?
Flexibility and scalability of the solution - Easy to use and lots of in-built KBs - Native integration with Salesforce and Xero - Responsive and knowledgeable customer support - Extensive reporting

What do you dislike about the product?
Adjustment going from spreadsheets to a robust solution but they provide training and onboarding to both admins and reps free of charge

What problems is the product solving and how is that benefiting you?
Automation of Sales Commission

Mahinour S.
Star Rating: 5

What do you like best about the product?
We now calculate our commissions and bonuses efficiently and fast! We love the comprehensive reporting and our sales leadership has an awesome leader dashboard! The pricing is simple and they set up all our plans free of charge.

What do you dislike about the product?
There is no mobile application though it is accessible from mobile devices via the browser.

What problems is the product solving and how is that benefiting you?
The solution is intuitive and our calculations are automated allowing our reps to see their progress daily.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
User-friendly, easy to download the comprehensive reports, speeds up the process of sales commissions calculations. Unlike before, now we always get our payments on time.

What do you dislike about the product?
Nothing in particular so far. Requires some configuration time at the beginning as the software has many features and functions.

Recommendations to others considering the product:
Very flexible, automated calculations and currency converting, reduces manual work

What problems is the product solving and how is that benefiting you?
Our reps have been sharing the excited comments since we moved to Sales Cookie. It provides a lot of native connections, gives the necessary visibility into commission-related data, and has an intuitive interface. And their support team provides excellent dialogue.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
Here's what I love about Sales Cookie- 1. Price is very reasonable for all the features as compared with other solution providers 2. Easy setup process 3. Helps to create incentive plans for us 4. Awesome customer support team to help 5. Able to add a many other small features when we requested it

What do you dislike about the product?
Sales Cookie has been a helpful platform and looking forward to more of features in affordable price segment.

What problems is the product solving and how is that benefiting you?
Sales Cookie help us to manage the sales commissions.

Mariano M.
Star Rating: 5

What do you like best about the product?
- Run easily different commission scheme - Lots of control feature - Configured for multi-currency - Great software, able to manage everything - Multi currencies - Responsive team

What do you dislike about the product?
So far we don't face any problem or stuck because always there is Team ready to help.

What problems is the product solving and how is that benefiting you?
- Increasing payment accuracy - Effectiveness - Awesome sales management

Jason M.
Star Rating: 5

What do you like best about the product?
Sales Cookie saves our organization a tremendous amount of time. It is extremely flexible and very easy to use. The sales and technical staff have been very knowledgeable and responsive. It has made calculating, auditing and submitting commissions a breeze in comparison to our old method.

What do you dislike about the product?
Although Sales Cookie provides a good view for individual reps, it would be nice to have some sorting options within the web tool. Currently you have to download the data and create pivot tables to see granular breakdowns

Recommendations to others considering the product:
We were able to setup a pilot quickly and easily which provided a good proof of concept. In order for Sales Cookie to be able to assist with the setup you should really detail out all your commission plans and all the caveats associated with them to empower Sales Cookie to effectively setup the system.

What problems is the product solving and how is that benefiting you?
Our company was wasting too much time auditing and verifying commissions. Our prior commission process was hard to manage and not scalable. The sales reps also did not previously have a good way to review and audit their commissions.

Esther W.
Star Rating: 5

What do you like best about the product?
If you are experiencing some "issues" with sales commissions, Sales Cookie is definitely worth a look. We are very happy with our experience overall and return on investment. The main problem with sales commissions is that calculating them manually makes it virtually impossible to get them right. This means considerable time wasted making constant adjustments, investigating missing deals, or dealing with angry reps like me! Sales Cookie eliminates all manual calculations while providing detailed audits and logs. It's like automatically generating all user commission spreadsheets with just a few clicks. A key decision point for us was pricing. The solution is very affordable compared to other vendors. Will they send a team of 5 consultants to your HQ? They won't, but they will really help you getting setup and configure plans for you, making the solution very affordable.

What do you dislike about the product?
They should consider adding a consulting + training package for customers with a large budget, or for customers who need help beyond configuring their plans.

What problems is the product solving and how is that benefiting you?
Sales Cookie is a very affordable way to manage sales commissions. We're very happy with the solution and recommend it.

Terry M.
Star Rating: 5

What do you like best about the product?
Sales Cookie has out-of-the-box functionality covering almost all business needs regarding sales commissions. The user interface is quite intuitive. It is optimized for easy navigation. After some minimal training, administrators can become power users. The application is quite fast. Web dialogs load almost instantly. The application seems to be updated quite frequently to add new capabilities (especially connectors) or to make them features easier to use. The structured nature of entities within Sales Cookie helps admins form a clear mental model of compensation and use its features. In addition, sales reps gain useful visibility into plans and sales commissions. They can navigate commission-related information without training.

What do you dislike about the product?
You have to configure the application to do what you want to do (not the other way round). This sometimes requires finding the best way to do things as different options are possible (ex: creating territory-based plan vs. crediting managers for territories).

What problems is the product solving and how is that benefiting you?
Increased payment accuracy. Decreased processing time. More insights into compensation management. More transparency around commissions.

Juliet H.
Star Rating: 5

What do you like best about the product?
I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything. Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers. Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep.

What do you dislike about the product?
I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated).

What problems is the product solving and how is that benefiting you?
Great solution, good interface, reliable service, saves us a lot of time every week. An Excel auto-convert feature would be a killer addition to a great solution.

Jaida C.
Star Rating: 5

What do you like best about the product?
We discovered Sales Cookie at a sales conference and deployed it within a week! The main advantage of the solution is visibility on commissions. Our team can see how they are performing vs. targets, what their commission will look like, and crediting of deals. So far commissions have been correct. Our finance team can also run reports to check everything is correct. What this means is that for the first time in months we're now getting paid our commissions on time which wasn't the case before. Overall this type of solution makes a lot of sense and we wish we had learned this type of software existed much earlier.

What do you dislike about the product?
It's difficult to know if Sales Cookie is really better than other solutions on the market because you need to invest some time in configuration, etc. So you can't explore too many solutions. Regardless, the price is affordable and we like the look-and-feel and visibility.

Recommendations to others considering the product:
Document your incentive program - it will avoid back-and-forth.

What problems is the product solving and how is that benefiting you?
Overall: - Fast deployment (one week) - Good visibility on commissions - Better reporting for our Finance team - Pleasant look-and-feel

Taylor A.
Star Rating: 5

What do you like best about the product?
Here are some pros I really like: - My team can view their progress / commissions real-time - I no longer need to print or email commission spreadsheets - It's easy to make announcements about new incentives, goals, etc. - My team sees Sales Cookie as a major perk and uses the application daily - I've seen a reduction in disputes regarding payouts

What do you dislike about the product?
Here are some cons I have identified: - The application is web-based (not a desktop app) - They only support a few payroll systems

What problems is the product solving and how is that benefiting you?
Sales Cookie has brought much needed clarity regarding incentives for our reps. It has increased sales motivation and makes our company feel more professional because we're one of the few with sales commission automation. I didn't know about this type of solution until about 3 months ago but would recommend this as an obvious investment to any sales team as it pays for itself.

Anne W.
Star Rating: 5

What do you like best about the product?
The solution is easy to use and well organized. It's also quite flexible which was important as our plans are a bit complicated. Running calculations is quite easy as well, you just need to select the plan and period. The best part however is their service. We want to thank Sarah for modeling our plans as they were not easy. She did a good job listening to our requests and making configuration changes. We're very happy with our current setup and calculation accuracy and speed.

What do you dislike about the product?
I would like to see chat integrated in the application so that there is no need to call or open a ticket.

What problems is the product solving and how is that benefiting you?
We had a complex commission structure which is now fully automated. We had a lot of errors in our calculations which required careful auditing.

Lisa G.
Star Rating: 5

What do you like best about the product?
1. Being able to automate transfers from different systems. It finds the "delta" so no need to re-upload the same thing. 2. The initial setup is easy. They help you get setup by configuring many things for you. 3. The Support is very responsive and knowledgeable based on their years of experience. 4. It brings transparency in regards to the "numbers" of each rep. 5. Once the plans are verified, it just becomes a habit to run calculations and get results. 6. Looks great on mobile devices.

What do you dislike about the product?
1. Making adjustments is a bit tricky. You have to know where to go. 2. For some plans, you have to get creative and use some hacks. 3. If you give them bad data or a wrong description of incentives, you will have issues.

What problems is the product solving and how is that benefiting you?
Sales Cookie is a good solution if you're in the SMB space and have sales commission issues. We wanted to solve a data transparency issue - we've achieved this. We are a very collaborative company and the solution was perfect for us as we can now see who earns what and why.

Sharon L.
Star Rating: 5

What do you like best about the product?
Sales Cookie has enabled our entire sales team to reduce processing time for commissions. We virtually have no errors now. Our sales team not only loves the increased confidence in their payments, but they also love the interface and the real-time aspect. We greatly really appreciate the fact that they have built logic to detect double-payment of commissions, as well as alerts when a transaction cannot be credited. The different integrations are great. We're getting a friendly solution with all the features of an enterprise sales commission management solution at a great price. Also the web interface is fast - no waiting time. Most calculations are instant!

What do you dislike about the product?
There is some learning curve to understand all the concepts. The most tricky one is about crediting - you have to match between sales transactions and users. This uses something called "aliases" on users which is unique to Sales Cookie.

Recommendations to others considering the product:
Book a meeting - they will walk you through everything!

What problems is the product solving and how is that benefiting you?
Overall: we've increased commission payment accuracy, we've greatly decreased processing time, and we have a lot more insights into sales commissions. Great solution.

Melissa W. B.
Star Rating: 4

What do you like best about the product?
I really like this application because it gives us a versatile solution in our sales programs, allowing us to connect with each of our payment systems with just a few clicks. I really liked working with your technical support team since every time we generated an error, we got professional and quick answers using email and they have always been ready and ready to jump and make video calls. This system offers a compensation system, which is still complex, Sales Cookie adapts to your business. Allowing you to advance to the digital era and leaving behind the obsolescence of sales processes. Thanks to this powerful tool we have great expectations of growth and expansion. Thanks to Sales Cookie we have been able to get rid of the complexity of the manual processes, which cause so many headaches. Sales cookie has a very friendly interface that makes us quite satisfied when using them. The interface is easy to use and you can easily export the statements to Excel for a detailed review. I also like the layout of the interface because it is quite logical and the performance is excellent.

What do you dislike about the product?
Something that I do not like is that this system does not bring a way to customize the main board, nor does it let in the logos of the company or the theme with the respective color that distinguishes our company. However, this was reported to the technical support team and they are working on a solution for it.

Recommendations to others considering the product:
If you are looking for a real system that allows you to get the calculations of the commissions earned by each member of your sales team, then this is the system you need, you will certainly not regret it.

What problems is the product solving and how is that benefiting you?
Thanks to Sales Cookie we have been able to streamline many administrative processes in record time, allowing us to save money, time and efforts, we have also been able to eliminate errors in the sales commission calculations that brought much confusion.

Demetria H.
Star Rating: 5

What do you like best about the product?
Almost no training required. The application is fast and visually intuitive. It's easy to create plans and run them through calculations. We're no longer using spreadsheets to manage sales commissions. Sales Cookie avoids hidden Excel formulas, accidental data deletion, revisions, lack of visibility, etc. The software is on demand and they add features every month. It's a great time saver and it makes it easier to see sales goals and progression. In my previous company we had spreadsheets with 5 different tabs. The new dashboard is so much better! We also use Microsoft Power BI reports quite a bit.

What do you dislike about the product?
There are 2 things you need to know. One of them is that you will likely need to filter sales transactions to paid. This is called a query in their "language" which then needs to be applied to incentive plans. The other is that they offer a free service for doing the plan creation for you. It makes more sense to have them do it and then explain it to you than trying to do it yourself.

What problems is the product solving and how is that benefiting you?
We got rid of spreadsheets and have better historical tracking of commissions. Good customer experience as well. Don was my contact at Sales Cookie and he was patient and did a great job explaining plan creation and testing calculations for us.

Verified User in Medical Devices
Star Rating: 5

What do you like best about the product?
The personal dashboard helps me track my commissions (current and past). I can easily export a list of deals assigned to me and review my progress towards quota attainment. Also like the fact that I can submit requests using the app (beats sending emails to finance). The dashboard is a significant improvement over the confusing commission statements we used to receive via email.

What do you dislike about the product?
Displayed commission statements are quite clear, but I wish there was a more detailed breakdown of how commissions were calculated (ex: exact formulas used).

Recommendations to others considering the product:
If you are still receiving Excel spreadsheets for your commissions, you should be aware of the fact that there are much better ways to do this. I would recommend asking the Sales Cookie team to demo to your manager - once you see the app, it makes sense, but without seeing it, it can be difficult to understand how things will work.They did a presentation for the entire team which really helped us understand how it would work and how we would use it.

What problems is the product solving and how is that benefiting you?
Regarding realized benefits, here are some: - Clear quotas and goals - Access to current and past commissions - Improved ability to measure progress - Saves time and effort

Verified User in Mental Health Care
Star Rating: 5

What do you like best about the product?
Before Sales Cookie, I used to receive a spreadsheet with all my commissions just before the end of the month. So I had no information on how I was doing commission-wise all this time. I also had to check everything was correct which took quite a bit of time (and request help from Finance to make corrections). With Sales Cookie, I can check where I'm at in regards to commissions any time. I am also able to send requests for corrections using the app. It's a easier to understand where my commissions came from because I can export the data, etc. Finally, I use my cell to view commissions and the app works well for this use case.

What do you dislike about the product?
An internet or 4G connection is 100% necessary to review commissions from a cellphone. There is no offline app mode which would help when there is a lack of connectivity. It would be great if you could add this feature. Also I would really like to be able to add "widgets" to my dashboard such as reminders, notes, etc.

Recommendations to others considering the product:
Sales Cookie is a great choice if you can't track your progress towards earning commissions or you need to remain motivated by looking at goals.

What problems is the product solving and how is that benefiting you?
I rely on Sales Cookie to tell me how I'm doing and budget accordingly based on my expected sales commission. The support team is also a pleasure to work with - fast response times when I submitted a request!

Camden (Cam) W.
Star Rating: 5

What do you like best about the product?
Commissions can be a real nightmare. Sales Cookie makes it possible to manage them and make sure sales reps gets paid correct commissions. We like the interface, the flexibility (ex: using aliases to credit opportunities is very convenience), the "system alerts", and the user dashboards.

What do you dislike about the product?
There is no support for retroactive clawbacks. They explained issues associated with those, but this would be a nice addition to the suite.

What problems is the product solving and how is that benefiting you?
Having a clear idea of which plans are applied to which reps / managers / VPs. Being able to calculate commissions more easily. Having historical data.

Josh B.
Star Rating: 5

What do you like best about the product?
Here are the main pros of Sales Cookie: - Automate calculation of sales commissions - It's easy to change comp plans - Enable reps to view goals and their commissions - Ensure correct payment of commissions - Detailed audit log

What do you dislike about the product?
In a perfect world, the software would not be stand-alone but fully integrated within CRM solutions. Sales Cookie has connectors to different business apps, but it's still a standalone app.

What problems is the product solving and how is that benefiting you?
We no longer need to calculate commissions manually (with all the associated errors, delays, etc.).

Judy F.
Star Rating: 5

What do you like best about the product?
Here are the main pros: - Pricing is great at $19 per user (negligible for having correct commissions) - Good support - they were able to create our commission plans for us - Easy to work with - they added a small feature for us

What do you dislike about the product?
So far I haven't found anything I don't like - we had one request regarding the catalog but they addressed it.

Recommendations to others considering the product:
Don't create plans yourself, ask them to do it for you. Also, ask them if you need a missing feature or customization. They were able to add one for us.

What problems is the product solving and how is that benefiting you?
- Save quite a bit of time dealing with commissions. - Better reporting regarding team performance.

Erica S. W.
Star Rating: 5

What do you like best about the product?
Our sales commissions were fairly disorganized. We had draws which we handled manually. We also had different versions of Excel spreadsheets so it was hard to keep track of things. We were able to use Sales Cookie to get rid of the complexity and manual handling. The application is very user-friendly and we were very satisfied.

What do you dislike about the product?
I haven't found any significant downside except for the fact that when you create a new "workspace", you start all over again and re-enter your plans.

Recommendations to others considering the product:
Get rid of your spreadsheets.

What problems is the product solving and how is that benefiting you?
The main problem we solved is spending excessive time managing sales commissions because of the way we were doing things (manually).

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
The solution is very versatile. We were able to connect our CRM systems with just a few clicks. The team was great to work with - fast responses via email and always ready to jump on a call. Our comp plan is a bit complicated but they were able to model it. More importantly, we've left the stone age of sales commissions as we were using spreadsheets. Now we have a powerful tool with a lot of capabilities and great dashboards.

What do you dislike about the product?
You still have to go through them to create a comp plan. There is a wizard, but realistically you need help configuring plans as it's not exactly DYI material.

What problems is the product solving and how is that benefiting you?
- Got rid of Excel spreadsheets - Pay correct commissions - Reduce sales attrition - Less time wasted in disputes

Albert B.
Star Rating: 5

What do you like best about the product?
As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive.

What do you dislike about the product?
All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local.

Recommendations to others considering the product:
They have good recommendations about how to organize sales data.

What problems is the product solving and how is that benefiting you?
We were managing our sales commissions manually which took a lot of time away from sales and often had some back-and-forth due to errors. This has been solved.

Verified User in Civic & Social Organization
Star Rating: 5

What do you like best about the product?
As a sales manager, I'm on the receiving end of any complaint about commissions such as incorrect amounts, incorrect crediting, etc. Sales Cookie has made my life a lot easier by simplifying the way my team is paid commissions. The interface is easy to use and you can easily export statements to Excel for detailed review. I also like how the interface is laid out as it's quite logical and performance is great.

What do you dislike about the product?
There should be a way to customize dashboards using company logos and color theme. You can add "announcements" but they fall a bit short in terms of customizing dashboards.

Recommendations to others considering the product:
When importing fields, make sure the mapping is correct. We had to re-do this a few times.

What problems is the product solving and how is that benefiting you?
Reduced complaints about commissions by at least 50% if not more.

Erica M.
Star Rating: 5

What do you like best about the product?
We used to handle commissions manually. Our sales commissions are quite complex so we had errors. Also often my team and agents were not paid on time. We're now able to calculate commissions very easily even though our structure is quite complicated.

What do you dislike about the product?
It takes some time to understand the concepts. Watching a few videos helps quite a bit.

Recommendations to others considering the product:
Watch the training videos.

What problems is the product solving and how is that benefiting you?
1. Manual calculation of commissions - no more! 2. Giving each member of my team and contractors a view on their sales commissions. 3. Be able to change plans easily.

Eric S.
Star Rating: 5

What do you like best about the product?
Our team was calculating commissions manually (with some errors). Sales Cookie allowed us to easily automate the entire process. They let you configure commission plans using many variables and the interface is easy to use.

What do you dislike about the product?
We would have liked an on-premise solution. Also, the subscription is monthly (we would have liked a discount for a yearly subscription).

Recommendations to others considering the product:
Make sure you have a clear idea of your commission program before automating it.

What problems is the product solving and how is that benefiting you?
Calculating sales commissions used to take us 10 hours a week - not it's about 30 minutes.

Melanie L.
Star Rating: 5

What do you like best about the product?
Sales Cookie is cloud-based and has allowed us to eliminate our very complicated in-house calculation implementation. We can now go to an interface and easily make changes to plans based on what the VP of sales wants to do. Before we actually had to change code to make this work.

What do you dislike about the product?
The trial is only 2 weeks but it takes time to learn / experiment with different features. I would have liked a 1 month trial.

What problems is the product solving and how is that benefiting you?
We've eliminated our in-house implementation which was wonky and costly.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Our sales team is finally getting paid the right sales commissions without any "delay". The ability to see commissions online from a smartphone is great. I'm able to download a list of transactions and can easily check that I am paid the right amount. The reports are also great and I use them frequently. I can also see where I'm at in regards to the pipeline.

What do you dislike about the product?
I need to login to see my sales rep commission dashboard. With a native phone app, this would not be needed.

What problems is the product solving and how is that benefiting you?
We're finally paid commissions on time!

Sonja B.
Star Rating: 5

What do you like best about the product?
Sarah was very easy to work with. She created our incentive plans within the app and everything worked as expected. Our plan is a bit complicated as we have different tiers for new vs. existing clients, but the app handles this well.

What do you dislike about the product?
There is no way to bulk-edit users. You have to manually edit each user, one at a time. Also, to see some alerts, you sometimes have to refresh the page.

Recommendations to others considering the product:
Send them sample data - it makes the whole process easier.

What problems is the product solving and how is that benefiting you?
Sales Cookie gave us good visibility on sales commissions.

Tanya I.
Star Rating: 5

What do you like best about the product?
SalesCookie.com has given us confidence that calculated commissions are correct and auditable. In the past, we had to rely on a lot of manual checks to verify Google spreadsheet. Also, the reporting is great, especially if you are a Microsoft shop.

What do you dislike about the product?
I wish the Power BI reporting was embedded within the web application. This would mean not having to launch a separate application.

Recommendations to others considering the product:
Use the free trial and get their team to help you build the first incentive plan.

What problems is the product solving and how is that benefiting you?
SalesCookie.com has eliminated confusion and errors related to commission accuracy.

Verified User in Food Production
Star Rating: 5

What do you like best about the product?
It used to take us 2 weeks to calculate commissions, generate spreadsheets, fix mistakes, explain calculations, etc. Now we can execute all compensation in a matter of hours.

What do you dislike about the product?
For advanced or custom reports, you have to step out and use Power PI. It would be nice if this could be embedded in the app.

What problems is the product solving and how is that benefiting you?
We've eliminated all sales commission spreadsheets.

Laura E.
Star Rating: 5

What do you like best about the product?
Pros: - It's cloud based and the app is easy and fast - You can create all types of incentive plans - Calculations are accurate and easy to understand

What do you dislike about the product?
Cons: - No ability to bulk delete calculations - Free trial is limited to a 14 day period

What problems is the product solving and how is that benefiting you?
Our sales reps finally believe that our commission calculations are correct.