Lynne M.
Star Rating: 4

What do you like best about the product?
I like the ability to easily reach past customers and provide them with incentives to revisit my business. I also love the fact that I was able to very quickly accumulate so many positive reviews.

What do you dislike about the product?
The downsides would be the initial ease of use and set up.It does take some time and for a busy small business owner it can seem overwhelming. I will say that the time invested has been a positive investment. Customer feedback (from regular customers) has indicated that some people see the text messages as an intrusion, however the increase in business makes this complaint negligible and, of course, folks can always opt of of the texts and emails!

What problems is the product solving and how is that benefiting you?
It's helping to bring more attention to our marketing promotions , which results in more people calling and coming through our doors. It's also increased our google reviews by about 500% (!!!) which causes us to come up higher in search and we've been able to decrease our google ads budget!

Allison B.
Star Rating: 5

What do you like best about the product?
I've been in the fitness industry 24 years and I've never used a software as awesome as Referrizer! In our first month we went from 26-100 five star reviews! And sales and leads increased. This software is affordable too. Club Pilates was my first brand I created and sold- my newest bio-hacking Gym, Red Lite Gym will definitely be using this software as we franchise and grow this concept. You all are crazy not to use them! I'm in shock at how awesome it performs!!!

What do you dislike about the product?
I have not found anything I dislike so far.

What problems is the product solving and how is that benefiting you?
Our Google reviews are through the roof which helps SEO! We are recapturing old clients. I use MBO and I got all the bells and whistles and referrizer blow's Frederick and MAI out of the water as far as calls to action and conversions.

Vinton S.
Star Rating: 5

What do you like best about the product?
I loved the option of having them manage my ads and set everything up for me for a very reasonable fee. You will see an immediate return.

What do you dislike about the product?
So far havent found any, been with the program only a couple weeks

What problems is the product solving and how is that benefiting you?
SMS, Email, and review management

Angela N.
Star Rating: 4.5

What do you like best about the product?
Love the help with the point system and helps me reward my customers! Sandy has been wonderful for the whole onboarding process.

What do you dislike about the product?
I feel overwhemed with all of the things there are to do and use, and I do not know how it will be using this long term for my business.

What problems is the product solving and how is that benefiting you?
takes work out of building a point system and gets back other users

John W.
Star Rating: 4

What do you like best about the product?
Urgency to develop a great campaign. Attention to detail. Staff training. Working with us to make campaign work for our staff and for our area.

What do you dislike about the product?
Using the older marketing offers we have used in the past that have provided limited success.

What problems is the product solving and how is that benefiting you?
Developing better quality leads. Increasing sales and retention

Hamza M.
Star Rating: 5

What do you like best about the product?
Everything is great. All the features easy to use

What do you dislike about the product?
Nothing really everything is easy to use

What problems is the product solving and how is that benefiting you?
Outsourcing things that take time to refferizer was a great choice

Danny M.
Star Rating: 4.5

What do you like best about the product?
Lots of options for different campaigns, and easy to use/track your progress.

What do you dislike about the product?
I like everything so far. No complaints.

What problems is the product solving and how is that benefiting you?
Retention and reviews for new business.

Carmen R.
Star Rating: 4.5

What do you like best about the product?
I was assigned Sandy as my go to. I think I got lucky with her. She is patience and very thorough in her training. I can always shoot her an email and she will respond promptly.

What do you dislike about the product?
If you use their assigned phone number it will be smooth sailing. If you provide your own phone number it will be more time consuming to get everything finalized.

What problems is the product solving and how is that benefiting you?
Reviews that we have tried and didn't get a response but they did. Getting old clients to come back. I have Loyalty program for my clients that they love. I think in time when I know how to work it better and sent out more email and text to my clients, I will also get more excellent results.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
They have a system pre-built for your company and they know exactly how to help navigate you through to make sure you get the most benefit out of it.

What do you dislike about the product?
So far, nothing; they have been pretty on their toes.

What problems is the product solving and how is that benefiting you?
The system helps work your back end of the operations system to ensure no prospect or person goes untouched for sales.

Stephanie W.
Star Rating: 4

What do you like best about the product?
So many ways to connect with possible customers. To be honest because of Covid, this has hampered some of our efforts. But all the tools are there and I'm excited to get back to using this system. I will not be using any other products because I believe Referrizer does it all.

What do you dislike about the product?
When someone opts out of getting our promotions texted we can not contact them about appointments and other pertinent information that would be helpful for them.

What problems is the product solving and how is that benefiting you?
Marketing, creating excitement around our brand and getting the word out. People love to get a deal and be motivated. Also it is user friendly for staff which helps them excel at their job as well.

Knovy N.
Star Rating: 5

What do you like best about the product?
REFERRIZER has been a tremendous help on growing my business. Their software is very user friendly, the tools and informations you need are quite easy to access. Setting up campaigns, preparing and launching it was a breeze, thanks to Jacob’s expertise and patience. I highly recommend REFERRIZER who wants to boost their clientele leads.

What do you dislike about the product?
None that I have encountered yet. So far all my questions and concerns has been addressed.

What problems is the product solving and how is that benefiting you?
REFERRIZER addressed my concerns with regards to accessing information through the mobile app.

Jody W.
Star Rating: 5

What do you like best about the product?
It ensures that I will not let a potential new customer get away. With the follow up txt messaging and alerts I have been able to follow up with customers and secure appointments even if I am understaffed and need to follow up with new contacts later.

What do you dislike about the product?
In the beginning, there was a time my booking system made updates and referrizer wasn't able to make immediate changes to maintain the system integration. With some phone calls and a few weeks, they were able to get it integrated again

Recommendations to others considering the product:
Utilize your support representative

What problems is the product solving and how is that benefiting you?
Because I am operating with minimal employees at this time I am not always able to take calls if I am handling customers in front of me. So, I am able to have referrizer follow up immediately with a txt message. Then I am able to respond when I am free as well as have more information on the potential customer before I talk to them.

James T.
Star Rating: 5

What do you like best about the product?
The automation for reviews is amazing and many templates to use or make your own so thats great. Both text and Email campaigns. So much more!!!

What do you dislike about the product?
I dont have anything bad to say really. I hate that im made to put down a dislike what if there is nothing to dislike

What problems is the product solving and how is that benefiting you?
Makes it easier to get reviews and referrals and is boosting my business

Brejoya S.
Star Rating: 5

What do you like best about the product?
I love how referrizer has a tracking number that automatically replies to incoming callers & leads from the pop up. I also love the messaging feature & how you can schedule when it sends, the templates are great too.

What do you dislike about the product?
I wish it would integrate with more platforms so that I can store everything in one place.

Recommendations to others considering the product:
If you need text, automation & campaigns it's the best bang for your buck!

What problems is the product solving and how is that benefiting you?
Capturing new leads with an immediate follow up that I sometimes don't have time to do right away.

Sherry S.
Star Rating: 5

What do you like best about the product?
I love the ease of the platform and how everything is tied together. No more logging into different platforms to do my marketing! It is far easier to use than the others I have tried!

What do you dislike about the product?
Nothing so far! I cannot think of anything that is missing! Everything works seamlessly! I cannot think of anything that would make it better! The only thing I would like to see is integration with Square our payment processor.

Recommendations to others considering the product:
Do not let the price scare you. What you can accomplish with this is well worth the money!

What problems is the product solving and how is that benefiting you?
The problem I am solving is I was not getting reviews before. Now I am! I am gaining online sales from the emails I have sent with product spotlights. I can now do my marketing in less then 30 min per day!

Juliana G.
Star Rating: 4.5

What do you like best about the product?
Our business enjoys the platform for easy text communication and campaign creation for automated emails and texts. We also love the loyalty program for our clients.

What do you dislike about the product?
We did not prefer the marketing side of referrizer but this platform we love.

What problems is the product solving and how is that benefiting you?
Automated campaigns cost less time making phone calls and tracking usage for our clients. It keeps our members engaged via loyalty which we could not do on our own.

melody w.
Star Rating: 5

What do you like best about the product?
Our members LOVE the loyalty program. Our Google and FB ratings have increased substantially. It is so easy to send out emails or texts to different populations.

What do you dislike about the product?
The only issue we have is with the client database automatically adding people who are just staying once in the hotel.

What problems is the product solving and how is that benefiting you?
Ratings, communication, client excitement

Hulu R.
Star Rating: 5

What do you like best about the product?
The easy to use software and how k can create and edit any offering.

What do you dislike about the product?
I was under the impression that this software would optimize google listing and rank.

What problems is the product solving and how is that benefiting you?
New client acquisition and, winning back old clients.

Chase G.
Star Rating: 5

What do you like best about the product?
I love how easy Referrizer is to navigate!

What do you dislike about the product?
I would have liked to send individual emails to clients!

What problems is the product solving and how is that benefiting you?
Referrizer helps us find new leads and get deals out to our clients in a timely matter!

Tricia C.
Star Rating: 5

What do you like best about the product?
Referrizer is easy to work with, both the software and the people.

What do you dislike about the product?
Wanting to move to referrizer for digital marketing, but the cost is MUCH higher than competitors.

What problems is the product solving and how is that benefiting you?
None at the moment

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Referrizer increased our sales almost 500% within the first 2 months. Everyone I have met through the company has also been amazing and friendly. I cannot recommend them enough.

What do you dislike about the product?
Nothing. There have so far been no issues.

What problems is the product solving and how is that benefiting you?
They are helping my business to reach out to previous customers to get them back, keep customers loyal, and find new customers.

Liana R.
Star Rating: 3.5

What do you like best about the product?
What I like best about referizzer is having all the digital marketing tools in one place. You can create landing pages, widgets, email campaigns, and it sets it up for you.

What do you dislike about the product?
It is a lot for a small business, so getting someone to handle it for you may help. And learning all the ins and outs can be time-consuming.

What problems is the product solving and how is that benefiting you?
I haven't used it to my full advantage, but if I did, it would be organizing my customer list.

JHADA W.
Star Rating: 5

What do you like best about the product?
I love how I can make unlimited landing

What do you dislike about the product?
Pages and create different customer list.

What problems is the product solving and how is that benefiting you?
It's had definitely helped me with clients who were interested but didn't book right away.

Verified User in Cosmetics
Star Rating: 4.5

What do you like best about the product?
The organic response for reviews and it's easy to use. Also how everything is integrated under one platform. Streamlining and efficient to have everything under one location.

What do you dislike about the product?
We are still fairly new, so still learning how to best utilize it and I wish it was less expensive for them to manage your account for you. Longer onboarding too.

Recommendations to others considering the product:
Have them manage your account if you can afford it.

What problems is the product solving and how is that benefiting you?
We have not solved any problems yet, but we are increasing reviews without having to ask clients directly to leave them for us while they are having a service or after.

Jennifer C.
Star Rating: 5

What do you like best about the product?
Referrizer has single handly driven our Google reviews through the roof! We had encouraged clients to leave reviews but it didn't make make a difference. Referrizer significantly changed that and we are now the top rated gym in our area.

What do you dislike about the product?
We have yet to tap all the services available.

What problems is the product solving and how is that benefiting you?
Gathering reviews and text communication with clients.

Barbara C.
Star Rating: 5

What do you like best about the product?
I like the system and how it can help me with clients, from "

What do you dislike about the product?
I am satisfied with everything right now

What problems is the product solving and how is that benefiting you?
My google reviews have increased drastically and I have already had a good amount of old clients to respond and come in

Verified User in Health, Wellness and Fitness
Star Rating: 4

What do you like best about the product?
The software is very simple to use and the staff at Referrizer do a great job of walking you through everything.

What do you dislike about the product?
Unfortunately Referrizer is not able to integrate with the booking software I use which has made for a lot of extra work for me.

What problems is the product solving and how is that benefiting you?
Marketing automations and google reviews.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Amazing service and support on the back-end! Like the automated text messages to send clients offers. Like offer pop-up on my website, can change it as needed.

What do you dislike about the product?
My contact list was too small so in the first month, I did not have reach or impact I was hoping. I don't think this is Referrizers issue though.

What problems is the product solving and how is that benefiting you?
Referrizer is the tool I want in order to solve the problem of getting more referrals. I realize the benefit of having a simple way to reward my clients.

Ruby L.
Star Rating: 4.5

What do you like best about the product?
I love the easy texting feature and the smart phone number. This makes it really easy to keep up with calls and messages. The dashboard makes it easy to find and keep tract of everything

What do you dislike about the product?
The pricing isn't cheap, but it's affordable. Some of the email scheduling features could be updated so that all emails go out at once, but in general, I don't have many complaints.

What problems is the product solving and how is that benefiting you?
Referzzer helps my organization nrun specials and campaigns easily and shortens the time it takes to set up email and text campaigns. It is a time saver and helps keep us organized.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
I like the support from a real person and not a robot. I love the automation that Referrizer offers, It gives me the opportunity to focus on doing what I love, which is serving my clients.

What do you dislike about the product?
I regret that I did not know about them sooner.

What problems is the product solving and how is that benefiting you?
I can create offers and share them, all from one place. I like customizing emails that reflect my brand and the automation that Referizzer offers. I can also offer a loyalty program to my clients.

Mikenze P.
Star Rating: 5

What do you like best about the product?
The fantastic staff are very friendly and made everything so easy for me. From the original webinar presentation to onboarding and then any questions I had in between, the staff were swift to respond and help me with everything I needed to be done.

What do you dislike about the product?
It's a bit complicated at first when setting everything up if you are a Canadian business like me. However, through the process of setting things up on my website for my referrizer deals, I was able to update my website, making it much easier to navigate.

Recommendations to others considering the product:
I recommend Referrizer to any business that needs help with their marketing campaigns! This one-stop shop will make your marketing a breeze!

What problems is the product solving and how is that benefiting you?
Creating text campaigns and having the email campaigns with follow-up emails saves me from using something like MailChimp and is much easier to navigate than that site. It brings many marketing sites into one place, which saves me time and money overall.

Joseph W.
Star Rating: 4.5

What do you like best about the product?
Ease to import contacts from various sources; automation in sending out text campaigns and email campaigns to create a referral program and also receive reviews on various platforms.

What do you dislike about the product?
No DKIM and SPF support; makes emails go to spam most of the time

Recommendations to others considering the product:
demand they get DKIM and SPF implemented to prevent emails from going to spam

What problems is the product solving and how is that benefiting you?
Creating a new referral program that I've been trying to implement for 2 years

Becka S.
Star Rating: 5

What do you like best about the product?
I love so many things about Refferizer it is hard to list them all. Their customer service is fantastic, and the system is easy to use with a short learning curve. However, what I love most is the impact it has had on sales. I have been using the system for a month and a week and have had about 25 new and past customers (that have not purchased in over three months) bought summer camps. Also, because of the text going, many of my current customers bought camps. My camp sign-ups were very low when I started with Refferizer, and now they all are almost full. I have also received several reviews since I started using it, which is wonderful and will help me get new customers.

What do you dislike about the product?
I want to be able to sort my contact by zip code. I have multiple territories that I serve with my business, and it would be helpful to be able to create campaigns for specific areas by zipcode.,

Recommendations to others considering the product:
Give Refferizer a try for one month and find out what difference it can make for your business.

What problems is the product solving and how is that benefiting you?
It is helping reach new customers, reengage past customers, and stay engaged with current customers.

Marsha M.
Star Rating: 5

What do you like best about the product?
Their client revitalization is terrific.

What do you dislike about the product?
I haven't found anything to dislike yet.

What problems is the product solving and how is that benefiting you?
Getting old clients to come back.

lyndee F.
Star Rating: 5

What do you like best about the product?
Zac helped me to set everything up and he was so knowledgeable and helpful! He is very friendly and upbeat and never hesituated to answer all my questions which were ALOT!

What do you dislike about the product?
I don't dislike anything, there's really nothing I would tell them to improve on

Recommendations to others considering the product:
If you get Zac as your account manager you will see how easy this is to implement

What problems is the product solving and how is that benefiting you?
I am getting The tax an email sent out automatically instead of having to manually do it after every client leaves this helps with reviews

Sabrina S.
Star Rating: 5

What do you like best about the product?
The text messages that I can send out as well as the automatic ones that go out to my people with loyalty point reminders or asking them if they want to claim the discounts. The landing page and tracking number are also very convenient to help with new client acquisition.

What do you dislike about the product?
I wish Referrizer would integrate with MindBody more where someone who claims a deal could get instant access or a promo code to use that deal and purchase right away on MindBody. Too many times my clients are confused about how to claim deals and that makes them not want to participate in the loyalty program. Sometimes my clients are unsubscribed from texts or emails without them knowing it. Its hard to know if people are not getting my texts because their carrier is blocking it from them.

Recommendations to others considering the product:
It does a lot for you and saves you a lot of time trying to do all of these things by hand!

What problems is the product solving and how is that benefiting you?
It helps to increase my review presence which has helped grow the business. Realized that there are so many ways to provide added value to customers and Referrizer helps me reach more of them and provide additional benefits not normally found at other studios

Sarah H.
Star Rating: 5

What do you like best about the product?
Being able to create custom offers that you can email & text to your clients is wonderful! You have so much flexibility in selecting which clients to send the offers to. We love that the clients can text us back too! Reward loyalty programs are usually complicated, but this is simple! There is always someone who can help you if you get stuck on something as well.

What do you dislike about the product?
It's not cheap. It's not overpriced either. We've tried other companies & haven't had the success from them like Referrizer.

What problems is the product solving and how is that benefiting you?
Getting our messages in front of our customers in a timely manner in a way that they will actually respond has been very helpful. We're able to spread the word about our new promos & new services quickly, effectively, & with less time & effort!

Wanda C.
Star Rating: 5

What do you like best about the product?
Referrizer came along beside me at a crucial point in my business - and breathed fresh life into my ability to attract and promote my services! The customer service is second to none! I am able to control my promo emails and texts because of their support!

What do you dislike about the product?
I wish I could get more of my peers to get on board - but many people (like me) are not tech-savvy!

What problems is the product solving and how is that benefiting you?
I am getting former clients back in the door - and with the rewards program - they have an incentive to refer their friends!

Verified User in Consumer Services
Star Rating: 4.5

What do you like best about the product?
Simple and easy to launch campaigns quickly

What do you dislike about the product?
Hard to say. Early in pilot and waiting for results

What problems is the product solving and how is that benefiting you?
Referrals and growing customer base

Stephanie W.
Star Rating: 5

What do you like best about the product?
Cost effective and easy to use. Includes referral marketing as well as loyalty/rewards program.

What do you dislike about the product?
The process to get credit for providing social media reviews is a little cumbersome and isn't immediate.

What problems is the product solving and how is that benefiting you?
I have a business that people don't know they need so referral marketing from happy customers is going to be my ticket to growth.

André C.
Star Rating: 5

What do you like best about the product?
Easy, Intuitive, and Efficient! Just started with Referrizer less than a month ago and already getting new leads!

What do you dislike about the product?
No complaints so far! Very friendly and helpful onboarding process!

What problems is the product solving and how is that benefiting you?
Getting new folks to come try class. Already getting new folks in the door!

Kris P.
Star Rating: 5

What do you like best about the product?
My onboarding experience has been excellent. I have been working with Sam who is is professional, articulate, and patient. It's is a pleasure to work with her.

What do you dislike about the product?
I don't find anything that I dislike at this time

Recommendations to others considering the product:
N/A

What problems is the product solving and how is that benefiting you?
I am reconnecting with former clients and connecting with leads much easier with Referrizer.

Tina M.
Star Rating: 5

What do you like best about the product?
We have been using Referrizer for almost a year now, and it's been a fantastic experience. There are way too many functionalities even to list

What do you dislike about the product?
I don't think we have any downsides, and if you ever have a question, the staff is more than willing to assist.

What problems is the product solving and how is that benefiting you?
We are using referrizer for loyalty and increasing our positive reviews. This has increased our google score a lot.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
The awesome customer service. Andre, Marta, and the team always make time to meet, offer suggestions and eagerly implement improvements to the software and the process. As good as the tool is, the team is even better.

What do you dislike about the product?
Out of the box reporting. However, Andre makes consistent updates to improve it.

Recommendations to others considering the product:
Know what you are looking to do prior to launch, it will make the customization and integration much easier.

What problems is the product solving and how is that benefiting you?
Referrizer has helped us generate and post over 1,000 Google Reviews. Additionally, we have launched an ongoing referral campaign

EFTC E.
Star Rating: 5

What do you like best about the product?
It's very easy to send a text. Best yet, the system is designed to deliver in a way, both email and text, to prevent you from getting you blocked or sent to spam. They recently updated their email designer that has made creating emails easy and very clean looking.

What do you dislike about the product?
Although I have plenty of text credits for my smaller business and understand they cost money, if I had a bigger list of clients, more texting credits would be helpful.

What problems is the product solving and how is that benefiting you?
Referrizer has been my best solution to "mass" texting at a reasonable price. I definitely get a higher response rate vs email or general social media interaction.

Verified User in Hospitality
Star Rating: 5

What do you like best about the product?
I really enjoy the referral feature on Referrizer. It allows me to keep track of all my clients who refer very easily.

What do you dislike about the product?
I dislike that I have a text limit and have to pay for more if I want to send out more texts.

What problems is the product solving and how is that benefiting you?
I am solving the problem I had with keeping track of points my customers are gaining. I enjoy the check-in process which takes my clients information very easily to allow for easy campaigns,

Verified User in Alternative Medicine
Star Rating: 4.5

What do you like best about the product?
Knowledgeable, efficient, thorough. I enjoyed working with Ben and Diana!

What do you dislike about the product?
Nothing to dislike except that I was billed before my onboarding was over but that got resolved.

What problems is the product solving and how is that benefiting you?
Not sure yet. I have barely started. I think my patients will like the rewards prooogram and I like the review system.

Verified User in Sports
Star Rating: 5

What do you like best about the product?
Marco has been great with helping me out with anything I need

What do you dislike about the product?
The only thing would sometimes be he is very booked

What problems is the product solving and how is that benefiting you?
We are getting customers that have never purchased before, and it has created more revenues for our business

Milos K.
Star Rating: 4.5

What do you like best about the product?
I use texting feature most often. Clients prefer to communicate via text. I also use it for email campaigns.

What do you dislike about the product?
Cannot reorganize text message templates

What problems is the product solving and how is that benefiting you?
Targeting my clients and getting my message delivered to their inbox rather than their spam or junk folder

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Easy to navigate! Lots of options. Love the text options one on one and in groups. And the website widgets are working within just a few days

What do you dislike about the product?
Lots to learn! A little bit of a learning curve!

What problems is the product solving and how is that benefiting you?
Streamlining my marketing efforts is priceless! Not using my personal cell phone/business line constantly but being able to log in and see client history, text history, etc. Much easier!

Deonne A.
Star Rating: 5

What do you like best about the product?
I find Referizer to be user-friendly with simple, time-saving features. Sending emails and text messages is easy to send and doesn't require much effort or time.

What do you dislike about the product?
I would like to see more webinars on how to maximize the services offered by Referizer.

What problems is the product solving and how is that benefiting you?
I've been able to gain more customers thanks to the Smart Link phone system that captures customer information.

Rob M.
Star Rating: 0

What do you like best about the product?
It was great for getting us Google reviews!

What do you dislike about the product?
Mediocre software. The other features don't measure up to other competitive offerings to justify the price. They also make it really hard to cancel. You won't be able to cancel until you agree to an "onboarding call" where they try to talk you out of it by offering you a discount. I emailed to cancel in September and despite acknowledging my request they kept charging me for months and then refused my request for a refund because I didn't do the onboarding call. You're better off buying the services separately and avoiding this company.

Recommendations to others considering the product:
You're better off buying the services separately and avoiding this company. Good for loyalty management and online reputation management, but mediocre offerings for CRM, texting, email marketing, marketing automation, and landing pages.

What problems is the product solving and how is that benefiting you?
We signed up in order to create an automated loyalty program for customers. That was helpful, though no longer necessary during the pandemic. We asked to pause payments but they refused. When we tried to cancel they wouldn't do it without a sales call first and refused a refund for the months of charges that came after the fact. Appalling behaviour for a "word of mouth" marketing company.

Alex W.
Star Rating: 5

What do you like best about the product?
The ease of accessing their site, creating posts.

What do you dislike about the product?
The difficulty with finding clients who have redeemed loyalty points and how to keep track of it. also doesn't sync with MindBody well.

What problems is the product solving and how is that benefiting you?
Prompting clients to leave reviews on mindbody, google, and facebook.

Ashok K.
Star Rating: 5

What do you like best about the product?
Ability to manage text campaigns, email campaigns, loyalty programs, landing page, phone call recording and more on the same platform.

What do you dislike about the product?
Nothing to dislike. Room for improvement - landing pages - making them more versatile and easier to design.

What problems is the product solving and how is that benefiting you?
Not having to have multiple platforms for different activities. Ability to manage text and email campaigns in one place so it's easy to see track and manage how a customer was pinged and how many times.

J C.
Star Rating: 5

What do you like best about the product?
Referrizer allows me to communicate with my customers via email and text. It also provides a great platform to get customer reviews.

What do you dislike about the product?
Sometimes there is a delay in the text messages getting sent out.

Recommendations to others considering the product:
It's a one stop shop for all your online marketing needs

What problems is the product solving and how is that benefiting you?
Direct contact with customers. Nice benefit to provide a reward system to our best customers.

Verified User in Restaurants
Star Rating: 4.5

What do you like best about the product?
Referrizer brings in a lot of control in the way small retailers to large malls, engage their customers and effectively leveraging 21st century technologies.

What do you dislike about the product?
Referrizer suits offline outlets more than pure play e-commerce.

What problems is the product solving and how is that benefiting you?
I've had people I know as good customers come back with remarkable benefits and Referrizer just tanks up the customer engagement and gives retailers an incentive to give their best services and empower their customers as brand ambassadors.

hannah j.
Star Rating: 3.5

What do you like best about the product?
This platform has amazing features. It allows unlimited emails. It enables phone call tracking and text auto-responder. We can easily personalize our messages by just hitting one button. It enables all marketing tools to integrate with it. It helps you keep all the things in one place like customer notes, emails, SMS, and a lot more. It is easy to use and best for all in one marketing tools and communication with customers and get reviews from them. It enables to keep contact information in one place.

What do you dislike about the product?
Email appearance have lack of flexibility, you cannot restart or pause campaigns, you cannot edit already started campaign. The page landing is not smooth. The loyalty programs have still some issues. Email features need to be more advanced. Some systems are unable to integrate with it. Their support team does not exist.

What problems is the product solving and how is that benefiting you?
We used this application to reach the number of customers for our company and it helped us a lot in it. Before this we had been facing problems for marketing campaigns and keeping data of all at one place. This solved all these problems and helped us getting more than 4000 clients in very short time. This overall platform is good and very satisfying.

Steven E.
Star Rating: 5

What do you like best about the product?
Platform has so many great features....Dashboard with up-to-date statistics, Unlimited E-Mails,  2-way TEXT Marketing,  Free-WiFi Hotspots, Built in Holiday Campaigns ready to go, Phone Call Tracking & Text autoresponders, Quick Connect, Landing pages, Website Widgets, Retention and Loyalty Rewards programs, and so much More...!

What do you dislike about the product?
Sometimes the backend interface can be inconsistent and not flow intuitively.

Recommendations to others considering the product:
For what they have to offer, here at Never 2 Much Media, Inc. we are able to provide clients with a feature rich Advanced Marketing platform at a fraction of the cost that other Marketing agencies are charging.

What problems is the product solving and how is that benefiting you?
With Social distancing, many clients are struggling for direction. With Referrizer we can provide them with the tools they need to succeed!

Marija R.
Star Rating: 5

What do you like best about the product?
It was and still is the perfect software for my business. It collected all clients data and automated comunication with my clients. They provide me 4000 clients that i am able to reach with personalized messages by hiting only one button. It allowed me to solve any issue and keep my rating high asking for feedback and providing only happy clients links to review. Its all inn ne and more. Best way to keep your clients informed and motivated

What do you dislike about the product?
So many options that i still didnt have time to research. I am sure i could benefit more if i do all they sugest me.. but honestly i am not sure would my business be able to keep up with number of leads they are able to get me

Recommendations to others considering the product:
Try it.. if setup is done right it will be your best help in years to come

What problems is the product solving and how is that benefiting you?
No problems from their side.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
Referrizer's ability to integrate all marketing tools needed for me to run my business makes this software a no brainer for any business wanting to retain their customers and encourage them to be their advocates!

What do you dislike about the product?
Havent found anything about the software that I would change. Have been a customer for 5+ years!

Recommendations to others considering the product:
Give it a try! Referrizer backs their product to ensure that you see results!

What problems is the product solving and how is that benefiting you?
I have solved a couple of major needs for my business. The biggest problem was using call tracking softwares, in combination with email marketing, landing pages, text campaigns and long story short I was able to replace 6 softwares with Referrizer. Not only saving me loads of money, but I have a one stop shop dashboard to really get a birds eye view of whats going on in my locations

Sonia W.
Star Rating: 2.5

What do you like best about the product?
Most things in one place - newsletter, customer notes, email, SMS.

What do you dislike about the product?
It was a bitch to set up, lots of trial and error and the occasional feature that doesn't work in Australia. The email automation is too imprecise to use with the Mindbody integration and the email template feature only works with mass mailouts.

What problems is the product solving and how is that benefiting you?
It was supposed to work as a CRM with a loyalty program but both are clunky. The best thing about it has been the automated Facebook and Google reviews

Austin G.
Star Rating: 5

What do you like best about the product?
Old School Customer Service applied to Cutting Edge Technology to build my small business using big business tools.

What do you dislike about the product?
Nothing other than the temporary frustration that this product provides more opportunity than I can currently administrate and service... (nice problem to have).

Recommendations to others considering the product:
They supply approximately 10 marketing platforms... My experience has been that any 1 of them is well worth the affordable pricing charged by the company - the other 9 are additional programs at no charge. The value can't be beat.

What problems is the product solving and how is that benefiting you?
I have quit spending good money on bad leads. Referrizer has turned me into my own lead provider. I can now control the quality and quantity of REAL prospects at a fixed price.

Gina G.
Star Rating: 5

What do you like best about the product?
Super easy to use and very efficient! Best all in one platform we've used for communication and reviews!

What do you dislike about the product?
Unable to connect parents to children easily.

What problems is the product solving and how is that benefiting you?
We're able to easily communicate with customers and potential customers. Before Referrizer, a lot of people were falling through the cracks, we no longer have that issue!

Erika B.
Star Rating: 5

What do you like best about the product?
The ability to text various client bases to promote specialized offers

What do you dislike about the product?
I which it would have integrated with Mind Body more as far as crediting rewards automatically.

Recommendations to others considering the product:
Great product for price and services

What problems is the product solving and how is that benefiting you?
The ability to stay connected with clients, and re engage with them.

Michael H.
Star Rating: 5

What do you like best about the product?
Easier way to communicate with more platforms than our past methods

What do you dislike about the product?
Hesitant about cost but it was been worth it

Recommendations to others considering the product:
Great support for trials

What problems is the product solving and how is that benefiting you?
Getting in touch QUICKLY

Verified User in Music
Star Rating: 5

What do you like best about the product?
The ability to have contact information, email, text and call logs in one place

What do you dislike about the product?
Would like the ability for multiple family members to earn points. Example family is customer they would get 1 point for each visit. However if they have 5 kids taking lessons they should get 5 points not just the one. You can go in manuely and make this change however that is not time efficient.

What problems is the product solving and how is that benefiting you?
The ability to SMS text

PJ S.
Star Rating: 4.5

What do you like best about the product?
The text campaigns and the email campaigns with follow-up emails. the online reputation management features

What do you dislike about the product?
The lack of flexibility of the email appearance. Not been able to pause and restart campaigns. Not been able to edit a campaign which has already started the landing page is not flexible enough the loyalty program is not working to complicated for customers to redeem points

What problems is the product solving and how is that benefiting you?
marketing reaching out to customers keeping in touch with customers

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Great text and loyalty program tool. Helps keep us connected to our clients.

What do you dislike about the product?
The email could use some more advanced features but updates are constantly happening.

Recommendations to others considering the product:
Works great for text and loyalty programs.

What problems is the product solving and how is that benefiting you?
Referizzer helps keep me connected to my clients.

Charles T.
Star Rating: 5

What do you like best about the product?
Ease of use and amount of features all good

What do you dislike about the product?
Nothing was less than satisfactory. Very Satisfied

Recommendations to others considering the product:
Use referrizer if you want the easiest most robust experience

What problems is the product solving and how is that benefiting you?
I use the CRM most growing my list and emailing text are best features for me.

Abiola O.
Star Rating: 5

What do you like best about the product?
We like the text and call features the best.

What do you dislike about the product?
I don't dislike anything about Referrizer

Recommendations to others considering the product:
Do it. It's worth the investment.

What problems is the product solving and how is that benefiting you?
Staying more connected with clients and customers and starting to get reviews and inquiries.

Verified User in Professional Training & Coaching
Star Rating: 4.5

What do you like best about the product?
Referrizer has a great support chain, usually getting issues resolved within the same business day. The automation helps save a lot of time on communication with clients.

What do you dislike about the product?
There have been no issues that have gone unresolved. Referrizer has been diligent to address issues. No complaints.

What problems is the product solving and how is that benefiting you?
Referrizer has had a few minor bugs that adjust type or font format when not selected. That's been a little annoying.

Lori P.
Star Rating: 0

What do you like best about the product?
They promise client loyalty and yet they treat their own clients with aggression.

What do you dislike about the product?
Their sales team is super friendly and helpful. Their support and follow through does not exist.

Recommendations to others considering the product:
Do not deal with this company. They know nothing about customer service. They are terrible at follow through and support. To me they are a SCAM company.

What problems is the product solving and how is that benefiting you?
I tried for many months to resolve a simple problem with the billing department and instead of listening, they had Elena Spasojevic, Senior Account Manager at Referrizer send me a misinformed and aggressive email suggesting I end my contract. It would have been so easy for Elena to call me and get the complete information rather than attack me. Do not deal with this company as they do not listen or support.

Elizabeth R.
Star Rating: 5

What do you like best about the product?
My two favorite features so far are the simple loyalty program that my customers have access to now and the easy to create email campaigns.

What do you dislike about the product?
I wish I had a few more coding/ HTML options to add to my own site instead of having to navigate to their landing page they created for me. But even that is another great feature!

What problems is the product solving and how is that benefiting you?
This is helping us a lot with managing our reputation management and it is also helping me stay organized by having everything in one place!

David S.
Star Rating: 3.5

What do you like best about the product?
The 2 way sms messaging and the ability to track phone calls

What do you dislike about the product?
The email campaigns are not that great as far as the template and content goes.

Recommendations to others considering the product:
Do your homework make sure it's the right fit for your business and consider the costs don't let them jerk you around with the price

What problems is the product solving and how is that benefiting you?
We are able to better communicate with our clients which is great.