Acquire, Retain, Engage and Grow your business with the Kangaroo Rewards loyalty rewards program. Perfect for small and medium-sized businesses, Kangaroo’s loyalty rewards program is scalable for any business across any channel. Completely white-label, omnichannel, multi-lingual allowing brands to reward sales actions, referrals, specific behaviors, events, and more! Kangaroo is an industry leader in the […]
(17 reviews) |
|
TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of squarestack.com (the “Site”) and any subdomains thereof. This Site is owned and operated by SquareStack. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of SquareStack and the Site’s creators. This includes, but is not limited to images, tea logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable UseÂ
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
AccountsÂ
When you create an account on our Site, you agree to the following:
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of GoodsÂ
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Users can cancel at any time.
Payments
We accept the following payment methods on our Site:
Credit Card.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Consumer Protection LawÂ
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other WebsitesÂ
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Illinois. Â
Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Applicable LawÂ
These Terms and Conditions are governed by the laws of the State of Illinois.
Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact DetailsÂ
Please contact us if you have any questions or concerns. Our contact details are as follows:
(312) 801-6081 – [email protected] – 700 Commerce Dr, Oak Brook, IL
You can also contact us through the feedback form available on our Site.
You have logged in and the app has been added to your dashboard.
Reviews
Trey V.
Star Rating: 3
What do you like best about the product?
Allows us to have a rewards program, email and text platform all in one and simply syncs with our Lightspeed POS. Being able to do all in one is the reason we chose them.
What do you dislike about the product?
The email template builder has some kinks that should be worked out to make the formatting and look better. Also, they are currently moving to a new version and you lose some abilities in the new one that you had in the old version.
What problems is the product solving and how is that benefiting you?
They are providing me the ability to have a rewards program, email and text platform all in one simple solution. The integration for rewards makes it easy to redeem.
Verified User in Retail
Star Rating: 5
What do you like best about the product?
Kangaroo rewards will help us maintain a strong connection with our customers through consistent communication, loyalty rewards and analytics. We just kicked off the rewards program my customers are already excited. We selected Kangaroo because it integrates with Lightspeed(Pos) and Shopify. Our previous systems were separate for in-store and online. With Kangaroo, we can ensure the customers have one system to capture everything. Kangaroo offers a robust approach to cater to alot of the needs of my store and my customers, making it a WIN-WIN for everyone. Also the GREAT CUSTOMER SERVICE FROM MARIO! He was so patient and gave excellent advice on all questions. I would sign up again to work with him!
What do you dislike about the product?
I don't have any downsides/dislikes at the moment. If I would suggest anything would be the capability to design our widget.
What problems is the product solving and how is that benefiting you?
Created one system for my online store and my brick & mortar so my customers can shop online and in-store and earn rewards. More robust system.
Reggie A.
Star Rating: 5
What do you like best about the product?
Offers a complete loyalty system as well as customer communication platform. SMS, email, Push - you name it!
What do you dislike about the product?
Nothing - their support is amazing and always so responsive. Great documentation and the platform is updated frequently with new improvements.
What problems is the product solving and how is that benefiting you?
Allowing us to connect more personally with our guests and rewarding them for repeat visits. Helps us send more targetted offers and re-engage with guests leading to higher repeat visits.
Ron K.
Star Rating: 5
What do you like best about the product?
Kangaroo rewards has helped us maintain a strong connection to our customers through consistent communication, loyalty rewards and analytics. we continue to look for ways to integrate into our business.
What do you dislike about the product?
Overall, ww have no complaints with Kangaroo rewards.
What problems is the product solving and how is that benefiting you?
The draw featuring kangaroo is really very user-friendly. It helps us do draws at our events without having to collect tickets for save receipts to choose a winner.
Mindy W.
Star Rating: 1.5
What do you like best about the product?
There's a lot you can do with it for sure, and I like that it integrates with our POS. I like that you can schedule emails and have campaigns that repeat automatically that was super useful for us and asking for reviews automatically from every customer. The rewards system was very easy to set up and use. Lots of ways to use it to and options. With Lightspeed integrated it was super easy to redeem the customers points as well or special offers. It runs smoothly I never had any technical difficulties with the points side of things.
What do you dislike about the product?
Overall felt like it overpromised and under-delivered. I wasn't there when we originally signed up for a lengthy contract, (which we are now looking to get out of). The integration with our POS though good, wasn't as seamless as we thought and required a lot of work to add segments of customers so it wasn't quite as easy to send targeted campaigns. There are a lot of features we don't utilize, but I wish Kangaroo had spent more time developing less features but making them the BEST on the market. The email campaigns are clunky to set up and often, once sent would look different then when I was making them. No complaints about the rewards program it's easy to use and set up and to redeem awards for customers. My biggest issue was that I was paying for extra email credits to be added automatically every month (which weren't expensive) but every time I looked at the beginning of the month, they weren't there. I had a hard time explaining that to my account manager and couldn't get a hold of them by phone so gave up pretty much.
Recommendations to others considering the product:
Think about what your business actually needs. If it's a rewards and referral program Kangaroo could be great for that. Take some time to do research. There's a lot in Kangaroo but I found it overwhelming so if you only need it for one specific area of marketing, you could probably find an easier/less expensive option. If you want to do a lot and have someone dedicated to learning everything about Kangaroo and implementing it, it could definitely be worth it.
What problems is the product solving and how is that benefiting you?
Being able to connect with customers and update them. Every time we send an email campaign our website sees a boost in traffic which is great. I believe recurring visits from customers have increased.