Jim D.
Star Rating: 5

What do you like best about the product?
Their contest platform is very robust. We test it with hundreds of thousands of votes on a regular basis, and it always works. Their tech folks are also very responsive when needed, which thankfully isn't too often. We now use them for email as well, and have had great success with that. Their email system is very intuitive, and it's easy to train someone on the basics.

What do you dislike about the product?
The only thing I dislike is the inability to place ads inside of emails in a way similar to Ad Manager. You can place ads, but you cannot easily follow the progress with analytics. We're using another vendor PowerInbox to fill those ads, but it would be nice to have it internal to Second Street

What problems is the product solving and how is that benefiting you?
We needed a contesting platform and they provide one of the best. A very significant part of our annual revenue comes in through our annual Best of contest. And it's an honest contest, advertisers are never allowed to "buy" a win. That, and the ability of Second Street to minimize cheating has led to a contest that's hugely popular. Our entire county's population is around 225K people, and our last contest had 475K legitimate votes.

Melissa W.
Star Rating: 5

What do you like best about the product?
Second Street has a good variety of products that work well to engage our audience. We're able to customize contests and emails to reflect our brand and the brand of the client while keeping the look and feel easy for our listeners. All contests are easily embedded on our website to maintain our station brand and keep listeners on our site. Second Street customer service is also fantastic! Their response time is fast and they are diligent about helping to solve any challenges and answer questions that we have.

What do you dislike about the product?
Although there is a nice variety of products for contesting, they all have the same look and feel. It would be nice if there were ways to customize the layout of a contest so they didn't appear quite so cookie-cutter.

Recommendations to others considering the product:
If you have questions, ask. I also recommend attending the Second Street Summit in St. Louis! They offer a wealth of information from the "How?" to monetizing to tips and tricks. You couldn't ask for a better opportunity to learn about the ins and outs of this program and company!

What problems is the product solving and how is that benefiting you?
We are using Second Street to connect with our listeners and to connect our listeners with a sponsor client through fun and interactive contesting. The biggest benefit is the ease of use with the product. Both the front-end and back-end are very user friendly.

Matthew L.
Star Rating: 5

What do you like best about the product?
There are many different product offerings to choose from (contests, polls, ballot voting), to allow for specific tailoring to individual client needs and campaigns. Easy to use is also a plus!

What do you dislike about the product?
Previously I in this section I would have mentioned it'd be nice to allow for bulk imports of data for ballot voting...well, now that is possible, and it was very easy to use and very helpful!

Recommendations to others considering the product:
With it's ease of use, dependability, great friendly customer service support, variety of capabilities, cost-ration, it's a win-win-win-win-win.

What problems is the product solving and how is that benefiting you?
We are able to use their features for clients we sell to that walk hand-in-hand with our website.

Reynolds M.
Star Rating: 5

What do you like best about the product?
I just finished a 10 category Best in Texas Reader's Choice Poll and the Second Sreet application made it so simple to structure and compile the data it was fun to do and will be a permanent part of my marketing toolbox. I set up the basic categories and allowed the reader nominated method to fill the contestants. The set-up was simple and took a minimum of time. The rest was done by my readers The reports are easy to download and provide plenty of data for sales leads. I must especially commend the Help staff, they make learning the system quick and easy too. They call you back in a short time and walk you through the processes needed to make your project easy to get the results you want. Next, I'll try photo contests and sell sponsored usages to my clients.

What do you dislike about the product?
I have no fault with any part of the application. Everything worked as desired and produced the results I was looking for. I can not think of a downside, there's nothing to manually count, all the coting is tabulated, and getting a hard copy is no problem at all.

What problems is the product solving and how is that benefiting you?
New leads were what I was looking for and I got an easy to just CVS file that I can send right to sales. I want businesses to feel connected to our magazine and the Best in Texas polling did just that. They now know what our readers think of the businesses and their competitors. This will be an annual feature and drive new ad business. Second Steet gives a small publisher new income sources in these difficult times.

Lindsay B.
Star Rating: 5

What do you like best about the product?
Second Street is very user friendly. And there is so much you can do within the system! It is so easy to jump in and set up a contest, design and send out an email or review and understand analytics. I appreciate that I don't need to understand coding or call on our Development Team when I need to do something!

What do you dislike about the product?
I don't like that you can't delete anything. I certainly understand why it is set up the way it is, but we have quite a few tests setup within our system and I would just like to delete them and clean up our files rather than archive.

Recommendations to others considering the product:
I highly recommend Second Street. I know we are barely scratching the surface of what the program can do but we are extremely happy with it. I learn something new every time I use it!

What problems is the product solving and how is that benefiting you?
We're getting a better idea of what our readers like - and don't like. We're able to easily see who is engaging with our emails and contests. And, we finally moved our community choice awards to the Second Street platform. We went from 20,000 total votes last year to over 300,000 this year!

Ryan H.
Star Rating: 5

What do you like best about the product?
Second Street has been easy to implement across 7 divisions of our company, and we're able to use it for both earned editorial engagement, and for our branded content. The true intent was to grow our audience, and we've found it to be useful for audience development, reader engagement, and new revenue potential. Customer service has also been great in helping us to utilize the platform to it's fullest potential.

What do you dislike about the product?
There is potential for additional functionality improvements that would add to the user experience, but overall the platform operates as expected.

Recommendations to others considering the product:
When considering the price, also consider the revenue you can generate from the platform. We generated more revenue in the first month than we'll spend on the platform for the next 3 months.

What problems is the product solving and how is that benefiting you?
We have generated an additional $35,000-$70,000 in monthly revenue utilizing the platform, and have also used Second Street to expedite audience development, where our acquisition costs are offset by the generated revenue. Also, we are using the platform for better dynamic engagement with our readers, which was a more cumbersome process previously.

Stacy N.
Star Rating: 5

What do you like best about the product?
I love that I can receive help on live chat, by email, or by zoom meeting. I can almost always get a live meeting the same day as my issue arises, and the support member walks me through until we have a solution. Everyone at Second Street is so nice to work with.

What do you dislike about the product?
We are a small business in a very small market, so sometimes I wish that their webinars would not make me compare and despair. Also, I find the promotions very hard to sell because the client cannot visualize what I am selling. Would love turnkey slides, similar to the ones in the webinars, but geared towards selling the promotion. The client needs to see every page of a promotion and what it could look like.

What problems is the product solving and how is that benefiting you?
We are building our database and our clients' databases. Our readers love our promotions.

Verified User in Media Production
Star Rating: 5

What do you like best about the product?
Second Street has changed the way I use email for marketing campaigns. Second Street has great technology and is continuously expanding for what businesses in the media world need. We have gained a bigger email database now with Second Street and have streamlined many of our contests and giveaways through it's platform. Second Street also has AMAZING support staff that are always willing and able to help find solutions very quickly.

What do you dislike about the product?
I don't have an answer. I truly like—almost—everything about Second Street. Sometimes it's email creation platform is a bit cumbersome because one has to create an email template and cannot change email settings on the email itself. I have to go to the template to change settings but it's very easy.

Recommendations to others considering the product:
Go for it! It is worth it's weight in GOLD. We love Second Street and their team. The platform is great and if you get stuck the support team is there to help you along the way. YOU WILL NOT REGRET GETTING SECOND STREET!

What problems is the product solving and how is that benefiting you?
Second Street has helped me reach more audiences than before with an integration of both email marketing strategies and interactive content like, contests, giveaways, and ballots. Second Street helps me solve problems daily and is truly beneficial for any company.

Jutta H.
Star Rating: 4

What do you like best about the product?
It has helped us to completely improve all the digital marketing processes of our company due to the new functions it has, where it allows us to better manage the information contained and a wide range of options to achieve a better implementation of strategies that help us increase user interaction with our brand, thanks to this we can now include contests and promotions within our digital marketing strategies, obtaining quite impressive results, in addition its ease of use is something quite striking, since at At first it can be complex to use and the interface may be somewhat intimidating, but after using it I realized that it is not.

What do you dislike about the product?
Some customizations are somewhat cumbersome to carry out, because they involve a great variety of tasks and additional configurations that must be carried out to guarantee that the desired campaign is actually carried out, so if you need an application that allows you to carry out the things quite quickly, this may not be the first choice they should make.

What problems is the product solving and how is that benefiting you?
Mainly, I have been using it to innovate and improve my company's digital marketing processes, since I was researching and I realized that it had functions that allowed to complement and enhance my digital marketing campaigns, especially email marketing, which was very useful to reach more and more customers and thus achieve that my brand gained greater recognition among users.

Denise R.
Star Rating: 5

What do you like best about the product?
THE KNOWLEDGE OF THE PERSONNEL AND THE WILLINGNESS TO HELP YOU SUCCEED GOES ABOVE AND BEYOND.

What do you dislike about the product?
SO FAR I HAVE NOT FOUND ANY DISLIKES. WE ARE NEW TO SECOND STREET, BUT HAVE HAD THE BENEFIT OF HELP AROUND EVERY CURVE AND THEY OFFER TREMENDOUS INSIGHT AND HELP WITH EVERY ASPECT OF THE PROMOTIONAL AND EMAIL COMPONENTS.

Recommendations to others considering the product:
IF YOU WANT EASE OF USE, WITH GREAT BACK END SUPPORT AND KNOWLEDGEABLE STAFF.... ALL WHILE GETTING TREMENDOUS RESULTS FAST... YOU NEED SECOND STREET.

What problems is the product solving and how is that benefiting you?
WE HAVE NO ISSUES THAT NEED RESOLVING RIGHT NOW. THE BENEFITS ARE LIMITLESS. AND THE COUPLE OF PROMOTIONS WE STARTED JUST THIS WEEK HAVE HAD GREAT RESULTS.

Verified User in Online Media
Star Rating: 4.5

What do you like best about the product?
I recenty joined a new team that utilizes Second Street - they're also a little newer to using it. To make sure I could get the ins & outs quickly of how we use it as well as tips my team may not know, I set up a call with a UX specialist, Alex. He walked me through a lot of information easily in a short period of time. I have a better understanding for our current processes as well as some new ideas based on what he showed me.

What do you dislike about the product?
I would love to be able to duplicate contests easier through multiple sites, but have recently found a workaround for that as well. Nothing else particularly comes to mind at this point, but I've only been using the product for a little over a month.

What problems is the product solving and how is that benefiting you?
Creating new leads and conversions for our product.

Jason V.
Star Rating: 5

What do you like best about the product?
The interface is very easy to use and support is very responsive. This tool has helped our group grow digital revenue exponentially!

What do you dislike about the product?
Not much... If I had to choose, I would say that working with the platform on an iPad is somewhat clunky, but that's really nit-picking.

What problems is the product solving and how is that benefiting you?
Second Street has enabled our ad reps to move into a more consultative sales approach and grow their revenue. Moreover, they're now able to help solve advertiser problems in a tangible way, delivering leads and data. Digital revenue for our group has seen a large spike since embracing the platform.

Deb B.
Star Rating: 4.5

What do you like best about the product?
The best thing about Second Street, is their support. Not only are they easy to use to for contest setup, but if you have any questions or need help, they are just a click away. Live chat or support email, and always follow-through until the your issue is resolved.

What do you dislike about the product?
The only bad thing about Second Street is the cost. It's slightly more expensive than what we've used in the past. But the potential for growth is almost unlimited. If you use it consistently, your engagement goes way up, and your potential for income as well.

What problems is the product solving and how is that benefiting you?
Second Street offers templates and play-books for contests that are proven to work. They walk you through step-by-step setup, and even give sponsor ideas.

Sarah M.
Star Rating: 5

What do you like best about the product?
The platform is incredibly intuitive and it's really easy to train others.

What do you dislike about the product?
The reporting mechanisms could be scaled up to be able ti get insights at a property level and across all campaigns instead of individually.

Recommendations to others considering the product:
If your organization is starting from nothing and adopting a contesting platform, make sure you set realistic expectations of your sales staff. I have found that there is a learning curve on understanding the concepts of selling sweepstakes. Also, expect your marketing team to be heavily involved.

What problems is the product solving and how is that benefiting you?
We are able to connect our newsrooms and advertising, as well as give some properties the ability to launch Best of Ballots that previously did not have them.

Verified User in Online Media
Star Rating: 2.5

What do you like best about the product?
Great customer service. Great conference information. Great attempt to make a turnkey solution.

What do you dislike about the product?
Not willing to take input from partners to improve the end user's experience. No reply when asked difficult questions about the logic of their process. At the end of the day their national promotions generated very little activity and few responses. Turnkey, templated solutions looked cookie cutter with little flexibility for alternative design.

Recommendations to others considering the product:
Give it a try and see if your audience responds well. We still don't know why ours didn't. We had several calls to customer service. They responded well but no resolutions.

What problems is the product solving and how is that benefiting you?
Trying to get our readers engaged with our advertiser's value propositions. I didn't see any benefits. The Second Street brand was so pervasive it became confusing for the advertiser and reader to know who was sponsoring or supplying the value.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
We enjoy the ease of set-up and the simplicity of the contests themselves. The opportunity for creativity of campaigns is also a major plus. Also, the ability to auto-generate winners and create sales sheets is excellent.

What do you dislike about the product?
Templates are a little glitchy. Visually need to review the campaign - it may look different from the template when it goes live.

Recommendations to others considering the product:
Attend lots of online training. The more ideas you have the better.

What problems is the product solving and how is that benefiting you?
Second Street gives us the ability to offer more digital deliverables overall to our clients. It gives us powerful analytics to assist in show ROI to our advertisers.

Verified User in Broadcast Media
Star Rating: 5

What do you like best about the product?
We use Second Street for promotions, contests, and user-generated content. Second Street gives us the option of customizing content and adding our own spins. We use the user-generated photo galleries a lot, along with the voting brackets for contests. Our viewers find it easy to use, and we find the back end easy to use, as well.

What do you dislike about the product?
The downside to Second Street is the landing page on the back end. It takes 2-3 clicks to get to contests we have already going on. It would be nice if, on log in, we could be re-directed to that page, since that is what we are looking for.

What problems is the product solving and how is that benefiting you?
We were looking for an easy way to gather user-generated content, and be able to monitor it. Second Street allows us to do that. Once an hour, Second Street sends an email to alert us to any new content, which we can then go in and review before posting.

Kerri O.
Star Rating: 5

What do you like best about the product?
It would be hard for me to pick one thing that I like best about Second Street. From their numerous promotional products to their customer service, they are truly one of the best partners to work with. They are always there when I have a question and are constantly willing to jump on a call with me to discuss the promotions at hand. The team on their back-end is just as helpful when I need extra coding put in or a contest copied to other stations. They are always updating their software and coming up with new promotional ideas for us to sell to our clients. Their turnkey platform and customer success stories are extremely helpful to see how other companies are using their services. I would recommend to anyone!

What do you dislike about the product?
There is nothing I dislike about Second Street! Their product is extremely helpful when creating promotional ideas and concepts for our clients.

Recommendations to others considering the product:
Absolutely worth it! They are extremely helpful and work alongside you to produce the best promotions for your clients.

What problems is the product solving and how is that benefiting you?
Second Street has worked with us to solve a number of small problems that we have faced over the years. Most recently we were looking to create a custom bracket. They worked with us to be one of the first companies to get to use their updated bracket software. It was beneficial to both us a company and to Second Street as a partner to work together to figure out the kinks and benefits to the new bracket system. The benefits with Second Street really outweigh the problems. They've helped us work with clients who are asking for specifics and helped us find the solutions to make them happy. We've had numerous clients renew with us over the years because of how successful the promotions have been.

Diane W.
Star Rating: 4.5

What do you like best about the product?
They are ready to go with minor tweaking for this audience. They've already by tried and tested and been proven to bring results.

What do you dislike about the product?
Nothing. Just that I should use more of them more often.

Recommendations to others considering the product:
Try it soon. You're missing out on great engagement and satisfied customers. Start reaching the rest of your audience and increasing your reputation! It's user friendly and been tested so you don't have to wonder if it works.

What problems is the product solving and how is that benefiting you?
Solving trust issues with community, rebuilding reputation, increasing competitiveness within a vertical. My clients have realized the value of participating in online contests and campaigns, showing others how it can be done to increase their exposure in the community. Increased audience reach for sure over print. Happy clients and happy community who are engaging more and LOVE the contests... especially when they win something.

Verified User in Retail
Star Rating: 4.5

What do you like best about the product?
The response time and help from their customer service team. I like the turn-key ideas they send. We have used thems and even if we don't, it spawns ideas in other areas

What do you dislike about the product?
I don't always find my answers through the lab search tool for ideas for promotions by categories etc.

Recommendations to others considering the product:
Maybe some resources/training on the data garnered - better understanding of everything we can capture.

What problems is the product solving and how is that benefiting you?
New ways to customize specific promotions for clients that we can create a full comprehensive package and include other products around the promotion for higher revenue potential.

Verified User in Newspapers
Star Rating: 5

What do you like best about the product?
I find the ready made promotions very useful. It saves me a ton of time not having to come up with an idea and then create from scratch. It’s ready to go and all I have to do is plug in info specific to my products

What do you dislike about the product?
Nothing, it’s all useable and creative ideas

Recommendations to others considering the product:
Listen to their webinars, you will gain a lot of knowledge from their combined experience. They are providing useable tools that you can use to grow your business and brand.

What problems is the product solving and how is that benefiting you?
Problem they are helping me solve is coming up with fresh ideas to present that generates revenue for me and offers a results base advertising package for my customer. Benefits : Time saver

Kristen W.
Star Rating: 5

What do you like best about the product?
Second Street is simple, cohesive and everything we need for each of the contests and giveaways we create. The design for contest forms is simple but contains all the features you need. Setup is extremely easy to implement, and you can always go back to change something if you need to. When it's time to pick winners, Second Street will select them for you, so you don't even have to worry about the selection and time it could take to choose them. You can also track your progress and see how your contest did. Second Street is better than anything we have used before, and we will be using it from now on as far as we can tell.

What do you dislike about the product?
I have just started using Second Street for the first time, and so far I have absolutely no complaints. I was worried about the contest process and how it all works at my job, but as soon as I was shown how to create contests with Second Street, it was almost second nature. Second Street makes the work easy and light, and takes care of the hard things! I'm sure I will have more to say, as far as advice or things I would like to see improved, the more I use Second Street, but for now I have only positive feedback! Great job!

Recommendations to others considering the product:
If you need a platform that is solid and trustworthy when handling contests, Second Street is absolutely for you! Creating and handling contests and winners can sometimes be a lengthy and tricky process, but Second Street takes care of it all, while still giving you the freedom to create your contest how you would like, and what fits best with your brand!

What problems is the product solving and how is that benefiting you?
We are able to easily create contests for our listeners and audiences, and one of the best things is that we can do so QUICKLY! This is especially important when we have a quick turnaround or a contest we need to implement right away that comes up out of the blue. With everything else going on in our office, it would also be hard to take the time to pick and choose winners, so the fact that Second Street randomly selects them for us is everything! Second Street is meeting our needs that we didn't even know we had, and I think that says a lot about their company and their way of thinking forward.

Steve E.
Star Rating: 5

What do you like best about the product?
Second Street allows for easy production of contests & promotions. There is almost no barrier to entry - if they have an email then you're in! Even adding required Lead-generating questions offers little objection to participants. The end result of sales leads has provided great opportunity to our client partners.

What do you dislike about the product?
Very little downside to the entire program. Perhaps there are some features on the original version which could be transferred, such as a tournament bracket or pick 'em, but if you need easy entry, then the current services are quite adequate

Recommendations to others considering the product:
Easy creation, solid support & a healthy list of well done, creating & tried-and-true promotions. Get with the Second Street team!

What problems is the product solving and how is that benefiting you?
We are provided a healthy list of leads to participating clients following each promotion. Our loyalty listener email list has grown 100% in one year. Easy participation equals higher participation.

Autumn G.
Star Rating: 5

What do you like best about the product?
It's easy to use, the functionality is effecient.

What do you dislike about the product?
So far, I wish I could edit multiple entires simultaneously.

Recommendations to others considering the product:
Use this for upcoming projects for sweepstakes, to drive engagement, or pull leads.

What problems is the product solving and how is that benefiting you?
Running our contests and being able to fairly pick winners.

Verified User in Online Media
Star Rating: 5

What do you like best about the product?
I love the functionality of being able to embed it on our own website. In addition, I love the analytics portion and being able to see just how many people have voted in certain interactive content areas! I also like allowing people to "opt in" for future promotions and being able to export that list and import into constant contact. We are growing our marketing audience greatly!

What do you dislike about the product?
There's not much that I dislike. Even when we have a problem with something, if we live chat or send a help request they are very quick to answer and respond!

What problems is the product solving and how is that benefiting you?
We needed a platform for ballots and voting - we started a Readers' Choice vote for local businesses and have surpassed 50,000 votes on our website! (And the contest isn't even over yet!)

Jenna B.
Star Rating: 5

What do you like best about the product?
Wide variety of contest options, contest idea ebooks, selling guides, case studies, and much more. There is at least a couple options for every type of client. Their interface is attractive and easy to use. Tracking an ongoing contest isn't complicated.

What do you dislike about the product?
The person always mentioned on the newsletters is not responsive to email, so don't try to contact her. She's probably super busy. If you need to contact them just send in a help request and they'll email you back right away. Or call them and leave a voicemail, someone will get back to you.

Recommendations to others considering the product:
Take advantage of the playbooks they offer. There is a ton of knowledge in those.

What problems is the product solving and how is that benefiting you?
New directions for clients, and great engagement for our station with the general public.

Verified User in Online Media
Star Rating: 5

What do you like best about the product?
Friendliness of the team - I never feel stupid when asking questions - simplicity - streamline effect

What do you dislike about the product?
There are no dislikes - flawless in my mind.

Recommendations to others considering the product:
Second Street - is wonderful of course I would recommend them.

What problems is the product solving and how is that benefiting you?
Error Code during a interactive event ( BOT Grayson Co.) I have realized Second Street is within seconds of reaction to my emails - love it. COMPLETENESS!

Chad B.
Star Rating: 5

What do you like best about the product?
The resources for ideas and putting things together. The extraordinary amount of help from all departments is the cherry on top.

What do you dislike about the product?
I can't think of a downside of using Second Street.

Recommendations to others considering the product:
Don't waste another day without Second Street. Our experience with implementing their service has allowed us to expand clients' contracts and provide them with essentials needed to successfully market themselves at this day in age.

What problems is the product solving and how is that benefiting you?
We're able to offer a client more as a media company, which allows us to make up for lost revenue on the print side of things. One benefit is being able to offer a clients actual results when their campaign comes to an end.

Jason K.
Star Rating: 4

What do you like best about the product?
The platform is so easy to understand for both agencies and clients. It's also easy to follow up via email to let entrants know what's going on and who won.

What do you dislike about the product?
I least like to have to pay for additional email services as part of the platform. It feels like that should be part of the offering.

What problems is the product solving and how is that benefiting you?
We had a "Biggest Fan" contest that need to be up in a matter of weeks. We were able to hit our deadline and achieve the number of leads we were aiming for.

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
They have done a great job of streamlining the workflow for creating promotions and the emails so that it can be done in a timely fashion.

What do you dislike about the product?
The custom questions don't have a reset on the data collected unless you put it on the first page of registration. So if we ask if you are interested in buying a car in the next 90 days. Unless that question is placed on the first page of registration it will show that you are interested in buying the next 90 days. Because the system is designed to remember answers which is amazing but being able to have the data expire would be helpful.

What problems is the product solving and how is that benefiting you?
We are able to easily gather and monitor data so that we can send better/more targeted emails to our audiences.

Verified User in Newspapers
Star Rating: 4.5

What do you like best about the product?
The team running Second Street is quick to respond in times of need. The interface is easy to use and keeps the process simplified. I'm a new user and have been working with the system for less than two months, but I already feel confident using it.

What do you dislike about the product?
I'm still a new user. I've found it easy to use so far and haven't had any issues yet.

What problems is the product solving and how is that benefiting you?
We are a news website using Second Street as an enewsletter service.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
The platform is so user friendly and straightforward. If you have any trouble or technical issues, the staff gets back to you and it is usually fixed immediately.

What do you dislike about the product?
I am not a huge fan of the Legacy platform.

What problems is the product solving and how is that benefiting you?
Second Street makes my day to day job very easy. The ease of the platform helps me do a large number of promotions a day.

Philip M.
Star Rating: 5

What do you like best about the product?
Customized contests are the best and have been the most useful for us. We have also had good success with pre-built contests, specifically non-sports ones.

What do you dislike about the product?
Nothing - all they do is fantastic! We are glad to have them as a tool.

What problems is the product solving and how is that benefiting you?
We are able to approach clients that we wouldn't be able to otherwise. Contests and contest ideas sell long term packages!

Ryan C.
Star Rating: 5

What do you like best about the product?
This software has allowed our sales team to truly think outside of the box and create dynamic and effective campaigns for clients.

What do you dislike about the product?
Customization of the campaign is possible but can be time-consuming and sometimes cumbersome.

What problems is the product solving and how is that benefiting you?
With Second Street we are better able to engage the audience and potential customers. We have realized that both advertisers and consumers enjoy the interactive content.

Kim C.
Star Rating: 5

What do you like best about the product?
CX specialists are cordial and knowledgeable. If they do not have an immediate answer, it is quickly made available either by a return call or email.

What do you dislike about the product?
Not much, it sometimes takes take a few calls to get a person on the phone.

Recommendations to others considering the product:
You will not be disappointed with the products or customer service.

What problems is the product solving and how is that benefiting you?
I manage and create sweepstakes, ballots, and quizzes for a daily newspaper and 4 weekly newspapers. Second Street is the 2nd vendor we have used in my tenure here and is clearly the best and most user-friendly. I would highly recommend their products and support team to any company!

Amber R.
Star Rating: 5

What do you like best about the product?
Their customer service is amazing. They are always encouraging and educating!

What do you dislike about the product?
Nothing! I value this program so much!

Recommendations to others considering the product:
If you are looking for a way to capture revenue in various audiences, will giving your customers sound leads this is your answer!

What problems is the product solving and how is that benefiting you?
None! If I run into technical issues, they are right on it!

Paige R.
Star Rating: 5

What do you like best about the product?
User Friendly Answers emails quickly Webinars and resources readily available and presented well

What do you dislike about the product?
Some restrictions for low access users.

What problems is the product solving and how is that benefiting you?
It brings new marketing opportunities to my clients through contest, sweeps, email blast, etc. All that I can do easily and quickly.

Rebecca C.
Star Rating: 5

What do you like best about the product?
Second Street combines a very strong contesting platform with strategic partnership and responsive support for those who work with them - we have been with them several years and over 4 years we expanded to use companywide

What do you dislike about the product?
No dislikes when there are shortfalls they are responsive and resolve

Recommendations to others considering the product:
Build a centralized team to support your company to accelerate results

What problems is the product solving and how is that benefiting you?
Revenue and audience growth which is greatly needed as some other business lines see erosion in our company

Verified User in Automotive
Star Rating: 5

What do you like best about the product?
Ideas are what sell! Second Street makes it easy for an advertiser to see the value and results in both our product and the turn key process that second street offers.

What do you dislike about the product?
haven't had a dislike yet. we have only had one issue - pick was redone after the contest was over.

What problems is the product solving and how is that benefiting you?
local direct clients that need ideas and processes that make sense for their marketing plans and efforts.

Arnold B.
Star Rating: 5

What do you like best about the product?
The ideas provided are excellent and campaigns run flawlessly!

What do you dislike about the product?
Nothing really. Information is easy to access and review.

What problems is the product solving and how is that benefiting you?
If I have questions about reporting, it's very easy to ask questions and the response is timely and informative.

Jenn B.
Star Rating: 5

What do you like best about the product?
Easy to navigate software on the front end, easy to navigate software on the back end. Very profitable for our newspaper - we love it!

What do you dislike about the product?
Really not a thing - a little spendy, but unsure of how other businesses like Second Street compete/cost.

What problems is the product solving and how is that benefiting you?
We're able to work with Second Street customer service faster than our own IT department if we had designed a website ourselves.

Verified User in Newspapers
Star Rating: 5

What do you like best about the product?
Second Street is super easy to use. Their platform is straight forward and easy to navigate.

What do you dislike about the product?
Second Street already provides lots of ideas, but I am always looking for more!

What problems is the product solving and how is that benefiting you?
Second Street allows me to offer something new, something different, and solves my advertisers issue: get more leads! Their new Hot Leads tool is super effective.

Steve G.
Star Rating: 5

What do you like best about the product?
Immediately after engaging with Second Street we have experienced consistent and significant revenue driving results! The turn-key simplicity of implementation and over-the-top support has been more than expected.

What do you dislike about the product?
Nothing thus far. Happy with overall revenue driving results and support.

Recommendations to others considering the product:
No need to wait on this service!

What problems is the product solving and how is that benefiting you?
Online newspaper.com website revenue drivers. Local website engagement, and audience growth.

Verified User in Broadcast Media
Star Rating: 5

What do you like best about the product?
I like how easy Second Street is to navigate as well as compose my own ideas for my company's website.

What do you dislike about the product?
There isn't anything that I dislike about Second Street

What problems is the product solving and how is that benefiting you?
I have realized the benefits of being able to target people based on things they participate in.

Verified User in Broadcast Media
Star Rating: 5

What do you like best about the product?
Easy to use interface. Great customer service

What do you dislike about the product?
not much really, other than not being able to customize some of the templates for certain campaigns.

Recommendations to others considering the product:
na

What problems is the product solving and how is that benefiting you?
Problems - how to get our clients opt in lists and helping promote newer businesses with brand awareness.

Verified User in Sports
Star Rating: 5

What do you like best about the product?
I love using Second Street for organizing contests for our business. It's super easy to use and well organized.

What do you dislike about the product?
There isn't anything I can think of that I dislike about Second Street.

What problems is the product solving and how is that benefiting you?
We're finding ways to better connect with our customer base by offering contests.

Verified User in Writing and Editing
Star Rating: 5

What do you like best about the product?
It provides authenticity and integrity to the promotion

What do you dislike about the product?
I have not discovered anything that I dislike

What problems is the product solving and how is that benefiting you?
Gaining a database for my customers and even got an advertiser who had been out of the publication for many years.

Vishal G.
Star Rating: 3.5

What do you like best about the product?
Best to build contests, interactive content, and emails that capture audience insights and drive revenue.

What do you dislike about the product?
Not that too frequent user of this application.

What problems is the product solving and how is that benefiting you?
This application helped in my project to give me content ideas.

Verified User in Newspapers
Star Rating: 4

What do you like best about the product?
Second Street has many options that will likely benefit you in your market. They offer their email service, which includes neat widgets, a simple way to create opt-in and segment audiences and always lend a helping hand. Their contests and interactive content offer endless option to engage with your audience from sweepstakes, photo contests, tournament brackets, ballots, polls, surveys, and quizzes. The regular webinars, seasonal guides and seller guides help coming up with new ideas. Competent team that knows their product!

What do you dislike about the product?
I think it is necessary that one person takes the lead organizing the use of Second Street for their company. The platform offers many options and can be overwhelming, so if various individuals don't spend enough time with it benefits of the platform could be missed. Appointing one person as the point of contact helps.

What problems is the product solving and how is that benefiting you?
We use the email services as well as various contests for community engagement and received good feedback from the community. They email system integrates well with those contests.

Matthew S.
Star Rating: 3.5

What do you like best about the product?
Setting up a contest is easy once you have some experience messing around with the product. You can set up a lot of different types of contests, like tournament brackets for sports, sweepstakes, or a photo submission contest for your site. (Yes, you can have that cutest pet contest!) There are 11 different contests that you can create.

What do you dislike about the product?
Managing contests can be a little complicated at first. As a novice, you would have to go through some trial and error to make sure your contest is doing what you want it to do. The good news is that you can set up test contests so you don't have to worry about have a contest that's not exactly what you thought it would be go live on your website.

Recommendations to others considering the product:
If you want to run different kinds of contests on your website, give it a try.

What problems is the product solving and how is that benefiting you?
Second Street allows us to run contests for football season by allowing us to designate a set of games each week in which the user is tasked with choosing the winner. This allows us to have another to interact with fans of our website.

Verified User in Media Production
Star Rating: 3.5

What do you like best about the product?
They give you all the analytics you need in a clear and concise manner.

What do you dislike about the product?
A couple of services could be improved like their bracket platforms to flow better and be easier to set up.

Recommendations to others considering the product:
I would recommend this product to anyone looking to use a comprehensive data collection platform. I came from using much weaker software and this made my life much easier.

What problems is the product solving and how is that benefiting you?
We are able to look and how our email databases breakdown as well as funnel our audiences into different categories to be able to tell more about their specific interests.

Verified User in Newspapers
Star Rating: 4.5

What do you like best about the product?
Love the contesting solutions and customization of survey questions for all promotions. Ability to variety of different promotions like sweepstakes, photo, video, quizzes, and more — they always have something that fits what we’re trying to do with online promotions. Email blasts are easy to set up.

What do you dislike about the product?
Can be glitchy at times. We’ve had a couple cases where emails were held up or contests had issues because of software glitches on their end. They’re always very quick to figure out what’s going on and find a solution though. There aren’t many templates for email blasts and they aren’t extremely customizable without editing the code yourself.

What problems is the product solving and how is that benefiting you?
We use Second Street for all of our newsletters (we currently offer four) and promotional emails to our database. They also manage our database and help maintain demographic and other information on the users in that database. We’re able to ask custom questions in our promotions to find out specific information pertaining to our needs and/or our advertisers’ needs.

Verified User in Broadcast Media
Star Rating: 4

What do you like best about the product?
the ease of approving photos for a website that can be viewed by the public.

What do you dislike about the product?
I do not like the fact that you canno't separate the viewer submitted photos by submission date. Often times I am looking for a photo and can not find it.

Recommendations to others considering the product:
This is a great product for using to approve photos submitted by outside parties

What problems is the product solving and how is that benefiting you?
Getting viewer photos approved before release