Verified User in Hospitality
Star Rating: 4

What do you like best about the product?
That we are able to use another form of communication to get the info we need. Email is the new snail mail.

What do you dislike about the product?
We use Avochato to text outside vendors. It would be great it after you sent a text the message was automatically assigned to you so that we get notification of the reply.

What problems is the product solving and how is that benefiting you?
We are able to get updates on work orders from our vendors faster. Since email is the new snail mail we are getting info we need to inform our owners and guests.

Amanda S.
Star Rating: 5

What do you like best about the product?
Avochato is easy to set up and even easier to use. From one-off messages to individuals, to broadcast messages to hundreds, this tool make it easy to communicate with people in the US and internationally.

What do you dislike about the product?
Sometimes the process of uploading a contact list or identifying specific contacts for broadcast messages can be a little clunky.

What problems is the product solving and how is that benefiting you?
We needed a texting tool that allows for individual and broadcast communication to a global audience, and Avochato gives us all we need for that.

Philips A.
Star Rating: 4

What do you like best about the product?
One of the remarkable characteristics of Avochato is that it’s business-friendly. It’s easy to use and gets you in contact with the opposite party more quickly which attracts the customers and gains their trust. Customers don’t have to wait long hours to get a response from the company; rather Avochato’s routing rules also help them get incoming messages assigned to available agents which saves both parties’ time so people don’t have to wait for one specific individual to respond.

What do you dislike about the product?
There is no record of a previous chat which might be a user error. Software lags sometimes which makes it hard for producers and consumers to contact each other. There should be a video chatting feature. The product should be user-friendly and provide ease of work.

Recommendations to others considering the product:
It saves time and makes the business effective. Recommended to all

What problems is the product solving and how is that benefiting you?
Avochato lets companies interact with their customers more effectively and so this software is high in demand. It plays a major role in increasing sales and marketing as customers can easily and quickly get in touch with the company and don’t have to wait for one specific individual to respond.

Avleen K.
Star Rating: 4.5

What do you like best about the product?
We can use it to gather basic info from our customers saving us both time. This is one of the only platforms in which you can have a private inbox so users cannot see other people's messages. It enables companies & brands to effectively communicate with their audiences via one medium.

What do you dislike about the product?
I didn't like getting emailed everytime there was a mass text was sent out and someone replied. Sometimes it's hard to find old conversations while using the mobile version of the app, but that might be user error.

What problems is the product solving and how is that benefiting you?
I use it to follow up on previous communications with candidates. It allows me to quickly text a number of people. Improved our sales process and customer service processes.

Joshua G.
Star Rating: 3

What do you like best about the product?
The design of Avochato was simplistic and easy to pick up quickly. The interface was intuitive and allowed for easy navigation between communication with clients and administrative support. The ability to host live text conversations via a website through an application that the platform builds out for you was an excellent feature rather than being required to have a cell phone text-based conversation.

What do you dislike about the product?
Apart from having a simplistic and intuitive design, many issues arose. You don't only pay for the number of messages sent; you also pay for the number of users, which creates a costly amount if you plan on texting a lot and having several users added to the platform. The service is also somewhat misleading; there is a difference between porting a number vs. hosting a number. If you are looking to keep your primary voice line with the company you currently have but enable it to be textable, this is not the program for you. Avochato "ports" your number over numbers away from current carriers and assigns them to their system. Doing this takes the line away from whichever company the number currently belongs to. This can be misleading for some. The last thing you want to ensure is that you don't enter into a contract with this company until you know full well that this is the platform for which you wish to provide service as they do not offer refunds. Doing so can be a costly mistake.

Recommendations to others considering the product:
Be clear on what your company needs. If you seek an all-in-one solution where your voice line can be managed and provides the ability to enable texting, this is the program for you. If you are looking to keep your voice line with your current carrier and would like to allow the texting feature, then this would not be the program for you. Make sure that you are clear on the details set out by the contract.

What problems is the product solving and how is that benefiting you?
Avochato enables a company to have an all-inclusive system using a single platform. By porting a number, the company takes over the voice line duties of a number and also enables it to allow texting capabilities for landline service.

Wouther S.
Star Rating: 3.5

What do you like best about the product?
Esta plataforma es un CRM que te permite manejar la mesajeria movil para tus equipos, podras comunicarte de una manera eficaz y segura, solo debes configurar tu numero de telefono de avochato y listo, ya estaras comunicandote con tus clientes potenciales a traves de mensajes de texto. Tiene excelentes integraciones como Office 365, Slack y SalesForce

What do you dislike about the product?
su aplicación movil deberia mejorarla, un par de veces se me bloqueo y no pude ver etiquetas ni recibir ningun tipo de llamdas, solamente mandar mensaje de texto y recibir. De resto no he tenido ningun tipo de inconvenientes, todo lo contrario me permite mantenerme en constante contacto con proveedores y clientes.

Recommendations to others considering the product:
Si deseas tener una comunicación constante con tus proveedores y clientes, definitivamente avochato es tu solucion, es accesible para muchas personas, podras realizar llamadas, recibir y enviar mensajes y el numero te lo proporciona el mismo codigo de la plataforma, no te tienes que preocupar por eso. Podras realizar un facil seguimiento a la comunicación que ofreces a los usuarios en tu negocio. Totalmente recomendado

What problems is the product solving and how is that benefiting you?
utilizamos la programacion de llamadas y mensajes que nos proporciona avochato para comunicacrnos con los clientes y nuestros proveedores, asi ahorramos tiempo y establecemos una constante comunicación con eficacia. Es una plataforma muy liviana pero a su vez solida, es muy facil de utilizar y permite tener un solo dispositivo para la interaccion y comunicación diar. Creamos grupos con nuestros clientes para mantenerlos informados de nuetras actualizaciones y promociones.

Nick A.
Star Rating: 4.5

What do you like best about the product?
We use Avochato heavily and the API works great. Customer support is very responsive via text (obviously) and the tool is priced well for our needs. The best feature is a continuous history of texts with a user that allows us to provide great customer support.

What do you dislike about the product?
The UI needs to look a bit more modern and the mobile apps have a lot more work to be done. Desktop experience is much better than mobile and would be great to see a UI facelift soon.

What problems is the product solving and how is that benefiting you?
We support 100% of our customer orders through Avochato and do not have to hire a call center. Instead text-based support is more personable and cost efficient. API is robust and allows us to automatically send the majority of texts through the platform.

Nick H.
Star Rating: 5

What do you like best about the product?
I cannot recommend Avochato enough. If I was forced to only use one channel to communicate with customers between email, phone calls and SMS, I would go with Avochato. Our engagement rates with Avochato are higher than email and phone calls combined - and our engagement rates were already quite strong.

What do you dislike about the product?
If I'm being nitpicky, there are some UX/UI issues with the mobile app that will almost certainly be cleaned up in future updates. That said, the app is still incredibly effective for managing campaigns and touch points on the go. I would highly recommend Avochato even without a mobile app - its magical.

Recommendations to others considering the product:
Get the automation sequences set up via Zapier ASAP - you'll be blown away at the increase in responsiveness.

What problems is the product solving and how is that benefiting you?
With Avochato, I've found a tool that allows me to engage quickly with leads and customers through a channel that I previously only reserved for VIP clients due to the pain/confusion of mixing personal SMS with work - plus the challenge of manually importing contacts and mass messaging was unscalable. Avochato has boosted engagement by 30%+ and we haven't begun optimizing our outreach copy. Customers who were previously difficult to engage are thrilled to leverage SMS to learn more about our solutions.

Verified User in Real Estate
Star Rating: 5

What do you like best about the product?
The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from e-mail to SMS.

What do you dislike about the product?
There were one or two small issues during our setup with the avochato integration with Slack. Some of our frontline staff use avochato only through slack and do not touch the avochato dashboard. The slack /avo command wasn't working as expected. I brought this to the attention of the development team. They promised me a timeline for a fix (one week I think), then provided me an update when the issue was fixed faster than previously expected. This kind of communication and pro activeness is what makes me excited to work with the avochato team

Recommendations to others considering the product:
Worth a trial.

What problems is the product solving and how is that benefiting you?
Our customers (and potential customers) want to interact with us through text more than through e-mail and it's reaching a point where interacting with us through text exceeds other channels. Avochato allows each customer to feel like they are interacting with someone on a cellphone in a very personal fashion, when in fact, they are interacting with a team. This happens so seamlessly with avochato. This is what really adds value in the sales process. Also, the webchat feature is a huge plus—basically it moves webchat onto the customer's phone and into a SMS thread instead of having to keep your browser open—plus that's a simultaneously seamless way to capture a potential lead's cell phone number right off the bat.

Labecca S.
Star Rating: 4.5

What do you like best about the product?
They have the ability to give each person a unique login, I love that I can give each team member their own login. I also love that I can resend the same message again, having the ability to resend broadcast saves me time from having to create new broadcast each week.

What do you dislike about the product?
I wish there was an auto-schedule program. I send the same message weekly as a reminder, I would love to see an auto push to a group of tagged account each week so I wouldn't have to schedule it myself.

Recommendations to others considering the product:
Great software and great support, they really listen to feedback and they implement what customers are asking for!

What problems is the product solving and how is that benefiting you?
We are reminding the customer of ordering deadline as well as assistance in sales communication. We are seeing more orders coming in on time. We also have a new avenue for office staff to communicate with our sales team in a form that works well for them.

Kaitlin T.
Star Rating: 4

What do you like best about the product?
I really like how simple Avochato's interface is, it's pretty easy to navigate and is aesthetically pleasing to navigate through. I've used other chat services that have way too much going on as far as buttons, links, and search bars, Avochato keeps it simple.

What do you dislike about the product?
There were a few glitches with notifications not being 100% accurate, for instance it would sometimes tell me there were more unread messages than there actually were in my inbox, but Avochato's customer service is great about taking feedback and making improvements.

Recommendations to others considering the product:
Definitely take a spin with the trial, it's a lot different from typical chat tools in the tech industry, I think you'll find it's layout is much more user friendly than most and that their team is exceptionally great when it comes to support and also taking feature requests seriously.

What problems is the product solving and how is that benefiting you?
Avochato makes it easy to quickly communicate with our customers in a human way and also allows me to organize my work by using the tags feature. I also like how we can filter which members of my team receive chats and how we can separate what queues each of us are in.

Lauren B.
Star Rating: 5

What do you like best about the product?
The customer service is really fantastic. They are all very quick to respond and answer any questions I have regarding their services. Their Broadcast feature is great. It allows me to send text messages to a segment of people (any size) and send them personalized messages all at the same time! The best feature I found that totally differentiated them from their competition was the option to use our existing landline phone number as our textable number as well. Our members know and trust our existing phone number, so it was crucial for us to be able to keep that. They were able to split our land line phone number to still be able to receive normal phone calls on our VOIP phones but then if someone wants to text our exact same number, they still can. There was zero interruption with out phone service when they switched that.

What do you dislike about the product?
I think the only thing I would like to see them update is filter options in the messages or contact section. Other than that, I think they are continually working to make improvements which makes things better overtime!

Recommendations to others considering the product:
I would definitely give this product a try over any competitor. I did tons of research and these guys, hands down, have the advantage over others!

What problems is the product solving and how is that benefiting you?
I am able to reach our members in a whole new way with Avochato. Before we were limited to email and print notifications. Now we are able to instantly communicate with members on their phones!

Xavier S.
Star Rating: 4

What do you like best about the product?
It's great to communicate with clients through SMS and phone calls, so you can follow each particular case even if is assigned to a different operator. It's excellent to organize big teams, prioritize actions and is effective in managing a big amoung of clients.

What do you dislike about the product?
This isn't something that I dislike but can be a trouble for some people. We require a team with a good skill set to fully implement this tool because isn't easy to use for beginners.

Recommendations to others considering the product:
My biggest piece of advice that I can give to someone who is looking for a tool of this kind to use is: use Customer Support if there is something you can't solve by your own hands. They are great!

What problems is the product solving and how is that benefiting you?
The biggest benefit we got using this tool was the capability to create from zero effective Customer Support teams and being able to organize them in a matter of hours to properly give attention to our customers.

Alejandro P.
Star Rating: 5

What do you like best about the product?
How easy to use. Avochato is easy, and their customer support is wonderful. They sent me a text with a notification, I responded, and they interacted with me immediately. This notification was to save me money, so I didn't go over my plan. I totally recommend it!

What do you dislike about the product?
I would like to send a sample text to my own number to see how the text looks. That said, they do show you on the computer how it will look, but sometimes its a bit different.

Recommendations to others considering the product:
Try it, you will love it. It is easy to use and it meets all the requirements that you will need for your enterprise or project.

What problems is the product solving and how is that benefiting you?
I was able to run some polls, some txt townhalls, and to remind people of events or activities. Many people replied and interacted with my content... it is great.

Brooke P.
Star Rating: 5

What do you like best about the product?
The Avochato Customer Success team interactively listens to your goals, challenges and observations to provide best case use answers. If an answer is unknown, the team does not shy away from expressing it. They will connect you with a Subject Matter Expert to achieve your desired goal. Their rapid response and thorough explanation has been key to our growth!

What do you dislike about the product?
We see ‘dislikes’ as feedback for improvement on functionality of the features. We understand that our observations and requests may only fit our industry and not as a whole.

What problems is the product solving and how is that benefiting you?
“Promoting dialogue” We love the personal relationships that have blossomed from our implementation. Our teams meet biweekly to discuss observations and challenges, giving real time status updates of their roadmap and suggestions to their engineering teams. We are also a fan of their blog including release notes!

Michael M.
Star Rating: 5

What do you like best about the product?
Lead Capture via text. Helps with anti social & new generation leads. Some people are reluctant to speak to sales people over the phone because it can be intimidating, but once you've had a chance to warm the lead up via text, it becomes easier to connect with the lead.

What do you dislike about the product?
When the phone calls come in, they take awhile to transfer. I feel like maybe the phone has rung for too long before I get the first ring on my phone. I wish it transferred instantly so that I could have a higher chance of converting the lead.

Recommendations to others considering the product:
Check to make sure the customizable auto response options will work for you.

What problems is the product solving and how is that benefiting you?
It's generated a ton of real estate leads from my For Sale signs. It's a great way to achieve new business from listings.

Mandy P.
Star Rating: 5

What do you like best about the product?
I really love how I can message my customers when there is a sale or new offer. I can message them quickly an efficiently. I used to have to message individually. Now I can message those that have been tagged OR I can message them as a group and it appears as if I messaged them individually. Also, I hate tech stuff --- I need things explained to me simply and efficiently.... I love that Avochato's customer service is always available to help you!

What do you dislike about the product?
I am not a fan of the caps on messages. It's a costly service to begin with, which I'm willing to pay -- but the fact I am held within a messaging threshold is restrictive for my business.

What problems is the product solving and how is that benefiting you?
I can reach my audience quickly + easily but the messages look individual.

Verified User in Marketing and Advertising
Star Rating: 1.5

What do you like best about the product?
Avochato is great for delegating conversations to team members. The blast feature is also extremely handy for immediate needs on a multiple-recipient list. I also love being able to schedule texts to send at a later time, very similar to the boomerang add-on in Google Office Suite.

What do you dislike about the product?
The app crashes very frequently, many calls are dropped, and generally, the lag time for delivery of texts is a huge obstacle when an office is looking to streamline communications.

Recommendations to others considering the product:
I would highly recommend this for a sales team, or any lead-based work. I do not recommend for managing a high volume of employees or anything other than bait and hook sales.

What problems is the product solving and how is that benefiting you?
My staffing company uses this to communicate with our Brand Ambassadors. Hopefully, we will be integrating into our sales force soon, so that we can tap into a streamlined platform

John P.
Star Rating: 4

What do you like best about the product?
Avochato makes it super easy to manage and market to specific groups of people. Avochato has truly changed how our organization develops and maintains relationships with our clients and users. Our team would truly be lost without Avochato's easy-to-use software!

What do you dislike about the product?
Any glitch, bug, or product improvement our organization has had is usually addressed quickly. We've had some issues int he past with missing notifications, glitchy buttons, screenshots, etc. However Avochato is quick to respond and make changes.

What problems is the product solving and how is that benefiting you?
SMS college student outreach marketing. Tag make using Avochato easy to broadcast specific messages to specific groups at various universities nationwide to foster new relationships with our users. Additionally, having the option for quick and seamless support from the Avochato technical team makes it easy for us to focus on our core work goals.

Talha S.
Star Rating: 3.5

What do you like best about the product?
Biggest upside is unlimited users at no additional cost with the ability to add new lines at only $10 each. Combined with low learning curve makes this a truly scalable solution that my users have loved. That auto-responses and other quick actions make this app a joy to use.

What do you dislike about the product?
Biggest downside is the limited integrations provided (if not using native salesforce version which has a high cost). Other big downside is like of SIP phone provisioning, requiring the use of a secondary phone system. Also, the avochato team seems to be overbooked/lacking in resources which leads to slow follow up times and lack of configurations. Hire more developers!

Recommendations to others considering the product:
-Know the limitations before buying in (Calling and integrations)

What problems is the product solving and how is that benefiting you?
Outbound communications have seen a huge improvement.

Amanda D.
Star Rating: 4.5

What do you like best about the product?
How easy the system is to use! The Phone app makes on the go texting available. We have been able to incorporate Keywords into our directional signage as well as print ads - that allows people to get information at their finger tips!

What do you dislike about the product?
The integration with our CRM system was rather difficult, but that was not solely Avochatos fault. Getting logged out on my phone app and then having to log back in and try and remember my password. I wish the phone app had more features that the desktop version does.

What problems is the product solving and how is that benefiting you?
Capturing RSVP's for events and being able to send out reminders to a large group of people quickly. Keeping in touch with Realtors on a monthly basis on a platform they actually use!

Verified User in Electrical/Electronic Manufacturing
Star Rating: 4.5

What do you like best about the product?
I enjoy all of the options I have in using Avachado. I am able to modify the program to best fit what my company needs to use it for. It it also very easy to navigate. Even people who do not have the most experience with computers or technology in general can figure out how to use this system quickly.

What do you dislike about the product?
I do not dislike much. I would say that the notifications were a bit of a struggle for my company. The way we are utilizing this program requires us to have different notifications for each user. We were able to figure it out, but it took some time with trial and error.

What problems is the product solving and how is that benefiting you?
Communication with orders can always be a bit tricky. My customers have specific salesman and they are not always available to talk when my customer needs them. The text option is great so my customer can get their order in right away and get it off their plate and my salesman can see the order and get it filled when they have a chance to look at it.

Bella A.
Star Rating: 4.5

What do you like best about the product?
I love the direct communication with my customer/consumer. It allows me to communicate with them quickly and promptly. I’ve gone from waiting for customers to call me back or respond to hearing from them the same day and or seeing them in my store. Foot traffic has increased. I love that I am able to login in anywhere and use the software.

What do you dislike about the product?
I do not like the mobile app. It is not very workable in the sense that I am not able to use it 90% of the time I would like to. And since I am not always at the store I would like this to be useable so I continue my customer service from anywhere. I would also like the sms marketing to be a little bit more user friendly or to have had some training on that so that we could get the full benefits of the software.

Recommendations to others considering the product:
I would recommend Avochato to a large Busniess or a small local business it really has to easy and capacity to grow either. Allows you a direct relationship with your consumer and allows them to feel like they can reach you at any time growing that relationship.

What problems is the product solving and how is that benefiting you?
Before Avochato we were waiting for customers to contact us back but now we have direct communication with them and they love it and we love it. Very smooth transactions.

Alex L.
Star Rating: 4.5

What do you like best about the product?
The communication between representatives and customers is great, also the ability to sort/file all of my broadcasts makes things very helpful. Driving customers towards my business through the power of text messaging is something that opens up a whole new door in the world of marketing, especially with the amount of people constantly looking at their phone screens!

What do you dislike about the product?
The text messages do not roll over on your next billing cycle... so you either have to use exactly the amount you purchase or buy more...

What problems is the product solving and how is that benefiting you?
My company is reaching more previous customers than before. Nobody is really putting down emails anymore... Its all phone numbers, which makes funneling sales extremely efficient.

Amy G.
Star Rating: 5

What do you like best about the product?
We like how easy it is to use the features, like auto-responses and sending out large broadcasts. We also like the user interface for the chat box on our website. It was easy to customize and looks super custom.

What do you dislike about the product?
I dislike that emojis take up so many characters and thus are too costly for us to use.

Recommendations to others considering the product:
If you're on the fence, give it a try. We found it to be much more useful than we anticipated.

What problems is the product solving and how is that benefiting you?
We solved the problem of reaching a large number of our clients for renewal services. We have found email to be unreliable for this task, but text messaging has been very effective.

Scott H.
Star Rating: 0

What do you like best about the product?
Nothing, it did not do what we were told it would do. Avochato is not an SMS/Text based platform. E-mail or Avachato app notifications

What do you dislike about the product?
Contacted support and our account rep several times with our concerns. They responded, but never resolved the fact that we are not getting any text communication from our customers. Notifications were not persistent, leading to poor customer service response by our team. We will be switching back to Olark, which had 100 times more engagement by our customers and worked well for us. Overall, extremely dissatisfied in Avochato.

What problems is the product solving and how is that benefiting you?
None, Avochato led to a significant drop in our customer service performance.

Verified User in Marketing and Advertising
Star Rating: 2.5

What do you like best about the product?
I love that Avochato allows users to send broadcast text. This feature is very helpful and speeds up the process of sending multiple texts at once. I also like that Avochato allows you to schedule texts for later dates and times as sometimes things need to be sent to our employees at a later scheduled, but specific time.

What do you dislike about the product?
I do not like how Avochato does not allow group texts. It also glitches a lot and can cause issues with sending texts, sending photos, and loading. Getting photos of Avochato proves to be an issue as well. Sometimes they will not load and send, and you have to drag them off a desktop versus copying and pasting with services like iMessage.

Recommendations to others considering the product:
Avochato needs more speed and loading on its website. It needs to be fast for users who are using it for a main form of regular communication. Group texts would be ideal as sometimes we need to talk to multiple employees at once and the other employee's responses can be helpful.

What problems is the product solving and how is that benefiting you?
We use Avochato to communicate with all of our part time employees. We use it to send and receive photos of uniforms, ask if our employees are on site, and answer any other outlier questions.

EJ C.
Star Rating: 3.5

What do you like best about the product?
I enjoy the way that Avochato is organized, so that one can seamlessly click between conversations and different numbers.

What do you dislike about the product?
Though Avochato is a great program, it is very new, and therefore has some growing pains and bugs, as is to be expected. However, Avochato is very good at resolving issues that are brought to them.

Recommendations to others considering the product:
It is a new program that's not quite worked everything out yet, but it's got a fantastic start and I'm personally excited to see where it goes. would recommend!

What problems is the product solving and how is that benefiting you?
Some sorting issues, etc. Benefits are tagging, searching easily, switching easily between numbers.

Mary V.
Star Rating: 4

What do you like best about the product?
Una de las mejores opciones al utilizar Avochato es la facilidad para comunicarse con los clientes a través de SMS y llamadas telefónicas y hacerle seguimiento a cada caso en particular incluso si es asignado a un operador diferente. Es excelente para organizar al equipo, priorizar la acción y atender de manera efectiva una gran cantidad de clientes a través de estas vías.

What do you dislike about the product?
No es exactamente algo que me disgusta mucho pero para implementarlo efectivamente requiere un equipo con conocimientos sólidos en el área de marketing y tecnología, por lo tanto de manera inicial no es fácil de usar para usuarios principiantes sin entrenamiento previo.

Recommendations to others considering the product:
La recomendación más sólida que puedo dar es apoyarse en el equipo de Soporte Técnico para cualquier asunto que no hayan podido resolver por sus medios. Es un excelente equipo que responde rápidamente. Mi equipo tuvo un problema con la administración de SMS y el suministro de respuestas que pudimos resolver en menos de una hora y continuar prestando nuestro servicio gracias a la ayuda de Soporte.

What problems is the product solving and how is that benefiting you?
El mayor beneficio que aporta esta herramienta es la capacidad de crear incluso desde cero equipos altamente efectivos en el ámbito de atención al cliente vía SMS/llamadas y organizarlos automáticamente en cuestión de horas para una óptima atención.

Verified User in Arts and Crafts
Star Rating: 4.5

What do you like best about the product?
The Avochato support team has been amazing. They usually reply within 1-2 hours and have been exceptionally helpful with any and all questions.

What do you dislike about the product?
The service is not inexpensive, but you're really paying for a level of quality that you can't find in less expensive or "freemium" services.

Recommendations to others considering the product:
If you work in an industry with expertise and clients who have unique questions, this is an amazing service to use. It allows you to have conversations with clients at their convenience and the response time via text is much better than email.

What problems is the product solving and how is that benefiting you?
Easy access for customers to connect and ask questions as well as support for sharing out information about events and new products.

David C.
Star Rating: 4

What do you like best about the product?
Very easy to use and intuitive, fair pricing that scales with your growth. Support is excellent, integrates well with a variety of 3rd party products via Zapier.

What do you dislike about the product?
Sometimes text messages are slow to come through. Contacts organization and filtering could be better.

Recommendations to others considering the product:
Great SMS marketing software for a fair monthly/annual price. Great for startups and companies scaling up.

What problems is the product solving and how is that benefiting you?
Easy way to set up promotions and contests and able to capture leads accurately and effectively.

Ryan R.
Star Rating: 3.5

What do you like best about the product?
The chats come in very fast and the search by keyword is huge when re-engaging past customers

What do you dislike about the product?
No more zooming in for pictures is not good. Tags can be tough to delete if not an admin. Need more tools for non admin people.

Recommendations to others considering the product:
It's a great tool for outreach programs. Easy to start chats, needs work in the filters.

What problems is the product solving and how is that benefiting you?
Makes the outreach very quick and easy, can customize the chats and names.

Donald P.
Star Rating: 5

What do you like best about the product?
The best thing is the ease of use. I don’t have a lot of time to learn a new system and the rep plus the on screen help has been invaluable.

What do you dislike about the product?
I wish we had more messages to use at the lower levels or that inbound text won’t count against our numbers.

What problems is the product solving and how is that benefiting you?
I’m able to get on the spot Intel that would bormally require multiple calls and emails.

Verified User in Marketing and Advertising
Star Rating: 2

What do you like best about the product?
I love the Broadcast feature! It makes it easier to send to multiple people all at once.

What do you dislike about the product?
I do not like most everything else. It's very annoying that Avochato fails to make a sound on the phone. Texts will come in but I won't see it until the next day because the notification sound didn't ring.

What problems is the product solving and how is that benefiting you?
Pictures with Avochato can be difficult - sending and saving. Impossible to save to phone without crashing.

Laura E.
Star Rating: 3.5

What do you like best about the product?
Having client communication all in one place, available in a message thread. As well as call forwarding directly to my phone so I don't require more than one device.

What do you dislike about the product?
Needs improvement in terms of sending preset messages to certain groups of contacts on certain days, weekly, biweekly, monthly etc.

What problems is the product solving and how is that benefiting you?
It acts as another point of contact for our customers.

Verified User in Hospitality
Star Rating: 5

What do you like best about the product?
Avochato is extremely intuitive, requires minimum training and produces excellent results. Compared to the various texting platforms we have tested, it is by far the only one that has the most organizational features.

What do you dislike about the product?
We would love to see a further organization in text threads such as folders.

Recommendations to others considering the product:
If you're looking to engage more with your guests, increase responses, closing ratios, and decrease response time then Avochato is for you.

What problems is the product solving and how is that benefiting you?
Guests are just not too keen to pick up phone calls, especially during the daytime. Using Avochato has increased our response ratios and decreased our time to close.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
Easily integrates with Salesforce and slack as well as almost all CRM’s. Clear and easy way to track texting conversation.

What do you dislike about the product?
Honestly with this product there are not a lot of complaints. The only one I might have is that they don’t advertise enough for all those people who don’t know they need it yet.

Recommendations to others considering the product:
If you have been looking for an option to text clients and get into their first inbox this is the right choice.

What problems is the product solving and how is that benefiting you?
Never been able to schedule our text messages from my phone or set up keyword responses or auto replies.

Verified User in Entertainment
Star Rating: 5

What do you like best about the product?
The broadcast feature is by far the best feature. It's super easy to send texts to a specific group of people.

What do you dislike about the product?
Anything that I had an issue with has been resolved since we started with Avochato. I was even a beta tester for the new version of the app...which was one of my issues before this new version was released...I didn't like that it was not the full version. Now, it's all fixed!

Recommendations to others considering the product:
Take the time to really learn the feature for broadcasting...make custom fields!

What problems is the product solving and how is that benefiting you?
People respond to texts way more often than an email.

Tom P.
Star Rating: 4.5

What do you like best about the product?
Quick setup and plays nice with a lot of other enterprise tools. Integration with Zapier for automated messages and the ability to toggle between the mobile app and the web version easily. Great support email/phone support when needed.

What do you dislike about the product?
I wish the pricing was a little more competitive and offered more ala carte options rather than the bundles that include every bell and whistle.

Recommendations to others considering the product:
If you're looking for something quick and easy implement, Avochato is good solution.

What problems is the product solving and how is that benefiting you?
Improving communication with prospects and clients. Worked great for our sales team's lead follow up.

Luke L.
Star Rating: 4.5

What do you like best about the product?
I love that I can communicate with customers and stakeholders through phone calls and texts, and my entire team can see the interactions with each person. Assigning technicians to each conversation, setting statuses, and being able to send mass communications has been a huge help for us.

What do you dislike about the product?
I would love to see a GIF plugin, sometimes communicating with images keeps interactions light-hearted and fun. The mobile apps could be more robust, right now they are very basic. I should at least be able to copy/paste text in the mobile app and send MMSs.

Recommendations to others considering the product:
Understanding the few limitations of Avochato will help your team really flourish on the platform. If you have good processes for team interactions and plan well, Avochato makes it really easy to reach out to your customers.

What problems is the product solving and how is that benefiting you?
We're using Avochato to provide a technical helpline so our customers can send a text when they need help, or call if the situation requires it. We're able to provide faster service and keep all of our techs up to date on each issue as it occurs.

William F.
Star Rating: 5

What do you like best about the product?
Avochato has a great interface that is very easy-to-use and great for sales teams. I love that it has flawless auto-assignment rules along with solid reporting to show who is responding to their leads in the system the quickest. We are also very happy with the way that new users can quickly learn the program in a matter of just a few minutes after a quick training w/ myself.

What do you dislike about the product?
Have not really found a dislike just yet. Great service at a great price! Happy with everything that Avochato is able to do for us.

What problems is the product solving and how is that benefiting you?
We are solving the issue of having to manually assign new leads to sales people as they come in. Avochato takes care of this process easily and quickly for us. Avochato works well to give us more power to have flexibility and transparency into our SMS Marketing Campaigns on a monthly basis.

Verified User in Real Estate
Star Rating: 5

What do you like best about the product?
Service from their sales team is amazing, the automation is awesome, the app and browser apps are super quick and easy to use, and the price is great as it saves our staff a ton of time.

What do you dislike about the product?
Limitations on extensions for the voice service (were actually using a separate service for voice and were only using avochato for sms)

What problems is the product solving and how is that benefiting you?
Saving a ton of time and tracking our potential customers has never been easier. We can send out last minute reminders and offers quickly and its easy to remove people from communication as needed

Anthony G.
Star Rating: 2.5

What do you like best about the product?
The call forwarding is very useful for our location allowing our office phones to call some of our employees if everyone is either already on a call or unable to answer.

What do you dislike about the product?
The inability to setup conditions for special actions, if we had the possibility to setup if statements for conditional triggers it could greatly improve the usability.

What problems is the product solving and how is that benefiting you?
Online ordering, quotations, call forwarding. Some benefits to adding this is reducing the amount of errors that come from writing down a list of material a customer wants and possibly mistaking it.

Brian C.
Star Rating: 3.5

What do you like best about the product?
The ease of having one place to communicate with clients, staff, etc.

What do you dislike about the product?
The application itself is a little cumbersome and not super user-friendly, but most can figure it out.

What problems is the product solving and how is that benefiting you?
It provides me an avenue to communicate with clients in my locations that are not staffed fulltime. Clients can easily inquire about products, etc.

Joanna H.
Star Rating: 5

What do you like best about the product?
What I like best is that Avochato puts us right in front of the customer. We can send them promotions, events, and deals we have running. They can subscribe easily by just replying back "stop" or "unsubscribe". I also like the reports. Letting us know how many delivered, unsubscribed. The history of the conversation that it keeps is very helpful.

What do you dislike about the product?
The least thing I like about it is that I wish there was a way to add more than one email address for notifications on the profile. There doesn't seem like any good way to download a complete list of your customer list. When I try to do it, it will only download the first 50.

Recommendations to others considering the product:
This is a great tool for being able to easily communicate with customers and getting your name right in front of them at a moments notice. It's a good way to send daily deals or promotions.

What problems is the product solving and how is that benefiting you?
Avochato is putting us right in front of the customer. Everyone reads a text message and I feel like the email is beginning to be a thing of the past so this really helps grab their attention. We are able to conversate with customers, answer their questions. They don't have to wait on hold while calling in, they can shoot us a text in a couple minutes.

Nikki R.
Star Rating: 5

What do you like best about the product?
So easy to filter active contacts. Very simple to create auto responders.

What do you dislike about the product?
Limiting the words of you use emojis. I feel like emojis are more personal.

Recommendations to others considering the product:
It timed my income by 8 in the first week of using this platform. Worth every penny.

What problems is the product solving and how is that benefiting you?
Follow ups! I wasn’t doing it before.

Verified User in Human Resources
Star Rating: 5

What do you like best about the product?
Organization of conversations and talking to multiple people at once just got so much easier!

What do you dislike about the product?
Lag time can vary based on how many conversations are currently going. If multiple people are typing sometimes it will not notify you.

Recommendations to others considering the product:
If you want an easy and organized platform to reach out to clients or customers, look no farther!

What problems is the product solving and how is that benefiting you?
Avochato is a wonderful platform, Our team uses on a daily basis on a large scale! Making sure everyone we need to reach out to daily is now doable!

Amanda D.
Star Rating: 4.5

What do you like best about the product?
We like that we can integrate with our CRM and that we can include the widget on our website and double as a chat service. We have yet to implement either, but will be doing so very soon!

What do you dislike about the product?
It would be great if the mobile app included more features that the desktop version does. When you are on the contacts page (on the desktop site) you can't view the slider at the bottom to see columns that are off to the right... you have to scroll through every single contact to get to the very bottom. It would be great if that slider was shown at all times regardless of where you were at in the list... you can still look at all the columns.

What problems is the product solving and how is that benefiting you?
We are seeing a higher rate of response with Avochato than traditional emails/phone calls.

Brian G.
Star Rating: 5

What do you like best about the product?
great support, willing to work with you on new ideas, easy to use platform and scalable

What do you dislike about the product?
we haven't ran into anything yet that we disliked

What problems is the product solving and how is that benefiting you?
customer communication...we have seen an increase in customer engagement now that we use texting instead of just phone calls

Brandon H.
Star Rating: 5

What do you like best about the product?
I like the ability to customize widgets and integrate wiht zapier.

What do you dislike about the product?
I wish there were more settings as far as alerts, a way to create groups inside of an inbox.

Recommendations to others considering the product:
None,

What problems is the product solving and how is that benefiting you?
Client communication and reviews.

Maggie G.
Star Rating: 5

What do you like best about the product?
Avochato makes it easy to store contacts and send mass texts out to your customers. They provide a nice preview of the message as well.

What do you dislike about the product?
The UX/UI needs improvement, but you get what you pay for. The search functionality is awful too and needs definite improvement, especially if you accidentally close a conversation.

What problems is the product solving and how is that benefiting you?
We are solving customer communication. Customers dont respond to emails, but we can quickly get our messages across with texts.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
Fits our needs very well. Our organization has multiple retail locations selling luxury goods. Avochato provides a great easy to use platform for our sales team to keep in touch with clients and ensure replies are never missed.

What do you dislike about the product?
I do wish Avochato provided analytics on the entire organization instead of single accounts.

What problems is the product solving and how is that benefiting you?
Avochato provides a single point of contact via text messaging, which many clients prefer.

Jerry F.
Star Rating: 4.5

What do you like best about the product?
The Avochato SMS system was easy to learn, quick to set up, and effective to communicate with both customers and prospects.

What do you dislike about the product?
Really the only downside is the costly short-code option which is well beyond the budget of a small firm like mine.

Recommendations to others considering the product:
If you are looking for a simple SMS texting solution with quick implementation and fair pricing, then Avochato is a great option for you to consider!

What problems is the product solving and how is that benefiting you?
How to quickly and effectively follow-up with prospective customers. The open rates on these SMS messages are phenomenal.

Bridgette D.
Star Rating: 5

What do you like best about the product?
I love that our customers can reach us and no matter who the Assigned CSR is Management can see the incoming message and address.

What do you dislike about the product?
I haven't really found a downside. Don't think I will at this point

Recommendations to others considering the product:
Avochato will make your job easier!

What problems is the product solving and how is that benefiting you?
Open Lines of Communication between my employees and our customers.

Tracy T.
Star Rating: 4.5

What do you like best about the product?
Upside is that we can text a group of technicians all at once. It also provides a log of any tech that has been reached out to. I utilize the call feature a lot as well.

What do you dislike about the product?
The phone app isn't as user friendly as needed.

What problems is the product solving and how is that benefiting you?
Allows quick access and logging of texts and calls.

Verified User in Research
Star Rating: 3.5

What do you like best about the product?
Avochato allows you to get in touch with who you need to in the most simple way. Response rates are higher and with ease.

What do you dislike about the product?
Platform can be a little difficult to manage with the organization of text lists.

What problems is the product solving and how is that benefiting you?
Getting in touch and reach outs are more effective. Response rates improved.

Renee O.
Star Rating: 5

What do you like best about the product?
We can offer another platform for guest to contact us and it is better than a call b/c it is all in writing and guests and vendors can send us pictures. Some guest even get creative and send gifs with is fun.

What do you dislike about the product?
It takes a bit of time to come up if you are searching by name but with the phone number it is fine. Other than that everything goes swimmingly.

Recommendations to others considering the product:
Highly Recommended. This has opened up a more effect line of communication throughout our company and beyond.

What problems is the product solving and how is that benefiting you?
Mass text to our arriving and in-house guests to get information out quickly and efficiently. We also use it to keep in contact with our vendors and homeowners. Communication has greatly improved as all can send pictures of issues etc.

Austin C.
Star Rating: 4.5

What do you like best about the product?
the ability to share the dialog between multiple employees

What do you dislike about the product?
there is nothing that I dislike about the program

Recommendations to others considering the product:
Great program for text sharing

What problems is the product solving and how is that benefiting you?
Being able to communicate with our drivers and having the ability for the other dispatchers to see the conversation too.

Adam E.
Star Rating: 5

What do you like best about the product?
Easy to use for staff and easy to train volunteers to use! We have been able to connect with so many of our church members through the text conversations (via Slack integration), and keyword setup for ongoing subscriptions.

What do you dislike about the product?
There hasn't been anything that we have had trouble with after using Advochato! We have really enjoyed our experience and look forward to using even more features in the future!

What problems is the product solving and how is that benefiting you?
We are connecting people in our large group gathering to be able to text in prayer requests, questions, and/or using the keyword function for daily devotionals, next steps, and so much more!

Garrett G.
Star Rating: 5

What do you like best about the product?
Avochato customer service is astounding. They guys I've been working with have been really good at helping me and answering questions quickly.

What do you dislike about the product?
I don't love that I need to use Zapier to have Facebook and Avochato play together.

Recommendations to others considering the product:
You need a Zapier account as well.

What problems is the product solving and how is that benefiting you?
I want a much better open rate than what I was getting with email. So, far I'm too new to reap benefits, but things have been great so far.

Alejandro P.
Star Rating: 5

What do you like best about the product?
It is super easy to use, you don't need an army of volunteers/employees to use it. The pricing tiers are easy and transparent, and their technical help is so fast and great. They even texted me to let me know I was going over my plan so I didn't overspend.

What do you dislike about the product?
I don't have much improvement to the tool.

What problems is the product solving and how is that benefiting you?
We have used it for client engagement, for political mobilizing, and for team coordinating. The tool saved us time, and it was key to keep engagement and respond to questions we didn't know the subjects had.

William H.
Star Rating: 4.5

What do you like best about the product?
Simple API with simple pricing. Other vendors have more complex tiered pricing and almost always a more difficult API to work with. The sales team does not have a drip of dishonesty in them. They were willing to recommend other vendors when it looked like they were not the ideal vendor to help with our business needs (after further conversation we realized that Avochato is still the best vendor, but that honesty earned a lot of trust with me). In addition, the sales team is actually engaging. I've been put to sleep in far too many demos of far too many technology solutions. They have a quick response time on questions and issues. They also put me into contact with whoever is the best person to answer my question (the sales consultant did not try to flaunt his knowledge when I asked him a question about the API, he directed me to one of their main engineers who built the API).

What do you dislike about the product?
Slightly more expensive than Twilio before volume pricing takes effect.

Recommendations to others considering the product:
Make sure you know what business need you are trying to fill, and bring that need to the Avochato Sales Team. They know their product very well and they are valuable when it comes to solution seeking. They will use their product knowledge to help come up with the best way to help you.

What problems is the product solving and how is that benefiting you?
We work in an industry that uses a lot of texts

Ashley C.
Star Rating: 5

What do you like best about the product?
I love the fact that it addresses the fact that in todays age, email is a dead tool, but texting is universally used. Give my privacy, give me a CRM, and give me the ability to do it all from my bowser and phone and you've got a winning product. Everyone texts. Even my 65 year old Grandma texts. This gives me a business tool that allows me to capture that. On top of that 11/10 support! Every time I've reached out about an issue it's been solved. Usually it's my own error, but the support is just fantastic!

What do you dislike about the product?
The mobile app makes me log out and in every once and a while. Also, you can't edit a contact once you add it on mobile which drives me a little nuts! There should be that option. It would also be nice if I could also have read receipts but Im not sure that tech is even possible. Lastly, whenever I call someone from Avochato, I can't use the key pad dialer for extensions.

Recommendations to others considering the product:
Keep in touch with your point of contact. Give them feedback, they are totally open and receptive to it. They genuinely care about their product and customers

What problems is the product solving and how is that benefiting you?
When I meet people irl, instead of asking for an email or biz card, I can just text them immediately and create the relationship. Benefits: It's a CRM on my phone, with phone features. AMAZING. I can have my number on my business card and not worry about creepers hitting me up on my personal line and harassing me. (this happens!)

Sam H.
Star Rating: 4

What do you like best about the product?
Conveniently integrates into Slack, a 3rd party team communication software we use for real time messaging. This allows CSR's to respond immediately to SMS messages. It also shows whether a message has been responded to, and by who. Our primary VoIP service has an anemic SMS solution that required workarounds to get it functioning as a group message-response platform and we had a separate platform that we used to provide website support responses. This fit neatly into that niche, and the only workaround needed is forwarding messages from our primary VoIP platform into this service, and then responding to the original party from Avochato. We're able to completely do away with the old website support platform and all the attendant complexities of maintaining multiple platforms. Since Avochato integrated into our existing team communication platform, that's essentially the only account they need to log into on a daily basis.

What do you dislike about the product?
It doesn't offer SIP provisioning for VoIP devices. Also, extension management isn't yet a thing. It wouldn't work as a primary VoIP service, but it works well as an auxiliary service.

Recommendations to others considering the product:
If extensions/physical SIP devices are not integral to your CSR's process, you can use this for your primary telecom platform. Otherwise, get your message forwarding flow worked out.

What problems is the product solving and how is that benefiting you?
We are able to step up our ability to handle SMS communications and website questions by placing such requests in an interface our staff already uses. Existing needs such as website support were also consolidated into a single service.

Andrea Fabiola M.
Star Rating: 5

What do you like best about the product?
it's one of the best ways to have my business communicate with our providers and customers. they have a very efficient and fast-responsive customer support. The overall experience is positive for all of our team members. I can identify which of my team members last contacted a customer or a provider, the duration of the calls. I can go back to over one year voice messages. I can close those contacts I'm no longer interested in but also reopen them if I need to. It lets you connect with automation tools, which is awesome.

What do you dislike about the product?
On the smartphone-app I'm not able to see my contact's tags . I can't have conference calls nor forward calls. Probably integration with my CRM would be awesome,

Recommendations to others considering the product:
Get it! You won't regret it, plus the pricing is super.

What problems is the product solving and how is that benefiting you?
Some of my customers prefer texting as the have a busy fast-pacing life, and most VOIP platforms fo not offer this, avochato does, and it even lets you broadcast and schedule your texts! you can take incoming calls.

Kent M.
Star Rating: 5

What do you like best about the product?
The dashboard is great tool that we use daily to communicate effectively with our staff and the patrons in our facility.

What do you dislike about the product?
I'm not a huge fan of the fact that when people use the number as a traditional phone and call it, that the system takes a voicemail, most of the time that is difficult to use, but that is more of an error on the side of the patron.

Recommendations to others considering the product:
Try the trial version, but you will be more than pleased with the product. I have highly recommended this product to multiple colleagues myself.

What problems is the product solving and how is that benefiting you?
We are using this as a communication tool with our patrons in our Conference Center. As our spaces have grown and our usage has increased, finding an effective platform that allows us to effectively communicate with our students on a medium they are familiar with has been a huge help, but also the overall flexibility to the dashboard and how it has help us to become a more versatile office and more nimble in that process as well.

Haley S.
Star Rating: 5

What do you like best about the product?
Its so easy to send out broadcasts and be able to text employees during busy hours. Its easy for everyone in the department to see what someone sent or if we have been in contact with the same person before. I like that you can use it on your phone or a desktop.

What do you dislike about the product?
Sending a picture would be better if you could just copy and paste rather than send as an attachment. Read receipts would be great too!

Recommendations to others considering the product:
Its so easy to use and can be accessed through the app or on your desktop.

What problems is the product solving and how is that benefiting you?
Being able to communicate in masses and being able to see history of conversations helps a lot! Most people prefer to be texted rather than called and it has cut down on our outbound calls.

Marianne T.
Star Rating: 4.5

What do you like best about the product?
I like that I can text to customers through my keyboard. I don't like having to text over the phone. I find it difficult to enter the correct letters on my phone.

What do you dislike about the product?
I don't like that I see other groups texts. We have Customer Support and tech support that we tag our chats with. It would be nice to only see the texts for our own group.

Recommendations to others considering the product:
I like the product. Much easier to use than texting from a phone to the customer.

What problems is the product solving and how is that benefiting you?
Ability for customers to contact us via chat

Robson G.
Star Rating: 5

What do you like best about the product?
I like the fact that Avochato integrates with Slack so that I get instant notification even if I'm not logged into Avochato at the time. I also like the ability to create canned responses templates which really speeds up customer request processing which in turn helps improve overall customer service.

What do you dislike about the product?
It would be nice to be able to filter incoming phone call notifications and only have SMS text messages and and web chat messages be displayed.

Recommendations to others considering the product:
Don't hesitate to try Avochato to streamline your business.

What problems is the product solving and how is that benefiting you?
SMS and web live chat integration.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
Very user-friendly! LLove the graphics as well!

What do you dislike about the product?
I would love to see Avochator have a read feature for texts!

Recommendations to others considering the product:
Worth the time to schedule a demo!

What problems is the product solving and how is that benefiting you?
I love scheduling text messages ahead of time!

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
The team is responsive to all inquiries and the product is easy to use.

What do you dislike about the product?
The pricing of the product is costly although understand that this is industry practice.

What problems is the product solving and how is that benefiting you?
Direct access to consumers via sms

Eric V.
Star Rating: 5

What do you like best about the product?
Avochato makes it super easy to get feedback from our customers. We use their survey feature to make sure we're serving our customers to the best of our ability. We also use Avochato for operations management and customer support. With Avochato we're able to streamline our workflows across our entire organization. Thanks Avochato!

What do you dislike about the product?
There is nothing that I dislike about Avochato!

Recommendations to others considering the product:
Avochato is the best software out there that allows you to manage text message communication to customers, employees, etc. in an orderly fashion. We've streamlined so much of our work with Avochato's software. I wish that I knew about avochato sooner.

What problems is the product solving and how is that benefiting you?
We use Avochato for operations management, customer support, and marketing. It's amazing how many things Avochato can be used for.

Eddy R.
Star Rating: 5

What do you like best about the product?
The software is super slick and very reliable. The speed and ease of setting up a campaign and importing large CSV files is top notch. The CRM data is auto-populated and works flawless. The best part is how quickly Avochato customer service replies to requests and helps out.

What do you dislike about the product?
The website widget is not the best for mobile push notifications.

Recommendations to others considering the product:
If you'd like to increase contact rates drastically over email marketing then give Avochato a try.

What problems is the product solving and how is that benefiting you?
Mass Broadcast texts to clients and gaining repeat buyers

Mike G.
Star Rating: 3.5

What do you like best about the product?
The flexibility of list set-up and delivery rates.

What do you dislike about the product?
Limited number of characters per credit.

What problems is the product solving and how is that benefiting you?
Able to reach out to potential clients with a better open rate than email.

Verified User in Sports
Star Rating: 3.5

What do you like best about the product?
Easy to use, get good results, good support

What do you dislike about the product?
limit on characters per credit make sending complete info difficult

What problems is the product solving and how is that benefiting you?
Alternative method of reaching potential clients. Good feedback