Dave K.
Star Rating: 4

What do you like best about the product?
Kantana has changed how we manage our projects and cost allocations. We appreciate the ability to have all of our projects housed in one holistic software suite and the ability to build and create custom reports that helped identify progress against our KPI's. We also enjoy understanding how our engineers are allocated and identifying opportunities where we are under-allocated or over-allocated and quickly course correct. We get outstanding customer service from our CSM Veronica, who always advocates for us when needed. Their support team is always helpful and is quick to reply to any issues/challenges we experience to help drive quick resolutions!

What do you dislike about the product?
Our biggest challenge with Kantana has been the ability to time stamp our allocations so we can look back historically and compare throughout the year to understand changes today vs. what we originally planned. While the resource information is there, not having the histrical marker to compare has presented challenges in explaining variances

What problems is the product solving and how is that benefiting you?
Since using Kantana we now have a system that allows us to understand the utilization of our engineers and the projects they are working on. It's helped us answer questions from our executives much faster than we have been able to in the past and mitigate potential staffing issues as a result!

Alejandro M.
Star Rating: 4.5

What do you like best about the product?
Having had the opportunity to explore Kantata Professional Services Cloud, I am thrilled to share my positive experience. This platform truly stands out due to its exceptional features and capabilities, making it an invaluable asset for professionals. One of the standout features that I found most impressive is the seamless integration it offers. Kantata Cloud effortlessly brings together various aspects of professional services, providing a cohesive environment for streamlined operations. The way it handles complex tasks with simplicity is remarkable, allowing users to focus more on their core objectives rather than getting bogged down by technicalities. The scalability of Kantata Cloud is another aspect that deserves praise. As business needs evolve, the platform adapts with ease, ensuring that your professional services can expand without limitations. This level of flexibility sets it apart from other solutions I've encountered. Furthermore, the user interface deserves special mention. Navigating through the platform is intuitive and user-friendly, making it accessible even for those with limited technical expertise. It's evident that the designers put careful thought into creating an interface that enhances user experience. What truly impressed me was the comprehensive analytics and reporting functionalities offered by Kantata Cloud. The depth of insights provided is invaluable for making informed decisions and optimizing service delivery. This level of data-driven decision-making capability can significantly elevate any professional services endeavor. In addition to its impressive features, the customer support provided by Kantata is exceptional. Quick response times and a genuine willingness to assist make troubleshooting and inquiries a breeze.

What do you dislike about the product?
While my experience with Kantata Professional Services Cloud has been largely positive, there are a few areas that I believe could benefit from improvement. It's important to note that these critiques are offered constructively, with the intention of helping the platform reach even greater heights. One aspect that could use enhancement is the onboarding process. While the platform offers a range of powerful features, getting started might feel a bit overwhelming for newcomers. Providing more guided tutorials or interactive walkthroughs could greatly assist users in becoming familiar with the platform's capabilities. Another area where I see room for improvement is in the customization options. While Kantata Cloud is versatile, it could offer more flexibility in allowing users to tailor certain aspects to their specific needs. This would add an extra layer of personalization and adaptability to different workflows. Additionally, the speed of certain processes within the platform could be optimized. While overall performance is good, there were instances where tasks seemed to take slightly longer than expected. Improving response times and reducing any lags would enhance the overall user experience. Although the customer support is generally excellent, there could be improvements in terms of extended availability. Having round-the-clock customer support would be particularly beneficial for users in different time zones or those who require assistance during non-standard hours. Lastly, while the platform's analytics capabilities are commendable, there's a possibility to make them even more intuitive. Simplifying complex data and providing clearer visualizations could further empower users to extract valuable insights and make informed decisions.

What problems is the product solving and how is that benefiting you?
Kantata Professional Services Cloud proves to be an invaluable tool for efficiently managing various aspects of your professional services operations. One of its key purposes is facilitating the management of proposals, projects, and consultant assignments. The platform's capabilities shine when it comes to proposal management. It provides a centralized space for recording and organizing proposals, making it easy to track and manage the progress of each proposal. The intuitive interface streamlines the process, allowing you to input essential information, attach relevant documents, and assign responsible team members. Moreover, Kantata Professional Services Cloud offers robust features for project management. It allows you to create and oversee project workflows, milestones, and timelines. This ensures that projects stay on track and that all team members are aligned with project goals. The ability to monitor project status in real time enhances collaboration and helps in identifying any potential bottlenecks or delays. Consultant assignment is another area where Kantata excels. The platform enables you to allocate consultants to specific projects based on their skills and availability. This ensures optimal resource utilization and efficient project execution. With a comprehensive view of consultant assignments, you can make informed decisions and optimize work allocation. In addition, Kantata's reporting and analytics capabilities come into play, providing insights into the performance of proposals, projects, and consultants. This data-driven approach empowers you to make informed decisions, refine strategies, and enhance your overall professional service delivery.

Kevin S.
Star Rating: 5

What do you like best about the product?
Kantata Cloud impresses me with its seamless integration of project management and resource planning capabilities. The platform's user-friendly interface makes it easy to navigate and efficiently manage complex projects. I also appreciate its robust analytics and reporting features, which provide valuable insights into project performance and resource utilization. The ability to streamline workflows and allocate resources effectively is a standout feature that greatly enhances productivity.

What do you dislike about the product?
The learning curve for new users, as the platform's extensive capabilities might initially overwhelm some individuals and the complexity of the platform might lead to occasional technical issues or glitches. Additionally, the pricing structure could potentially be a concern for smaller businesses, as the comprehensive features might come at a higher cost.

What problems is the product solving and how is that benefiting you?
Reduces the fragmentation often seen in separate project management and resource planning tools leading to smoother collaboration, better communication, and reduced data silos. The platform's resource planning capabilities enable efficient allocation of resources based on skills, availability, and project needs. It provides real-time insights into project progress, resource utilization, and financial performance which allows businesses to make decisions. Helps in visualizing project timelines, task dependencies, and milestones, aiding in effective project coordinación. And offers scalability by accommodating larger teams, projects, and resources while maintaining control and visibility.

Lauren K.
Star Rating: 4

What do you like best about the product?
It's a solid tool that has allowed us to mature our services organization. There is a lot of functionality and very robust reporting. What we find most helpful is the data we can export from the system which we plug into data visualization tools to understand our business. We're a Salesfore heavy organization so we don't find the reporting within Kantata as helpful as others may. The pace of product innovation is great, and many of the new features they've released are quite helpful. We've had a really great experience with our CSM, Griffin, and appreciate how helpful he has been.

What do you dislike about the product?
New features and functionalities require additional license cost as well as additional services fees, and our experience with the services team in those engagements has not always been the best. The Mavenlink --> Salesforce integration feels like it's an afterthought, and there's a lot of data that we can't pass back to Salesforce which requires us to access data in multiple different systems. There are certainly product kinks, though I'm sure you'd get that with any solution. I wish we had the ability to automate the reminders of timesheets and ensure better compliance around logging 40 hours per week.

What problems is the product solving and how is that benefiting you?
Resource automation, project management, project health tracking, utilization reporting, project health & risk management. Mavenlink has allowed us to build a framework to manage our Professional services team.

Mark R.
Star Rating: 4

What do you like best about the product?
Setting up new projects is quick and requires little effort. Resource planning and scheduling is user-friendly and visually well-presented. Recent updates have improved the task tracker and being able to copy and paste is a big step forward. The configuration option for the task tracker screen is a great feature.

What do you dislike about the product?
There are still some areas in which the UX can be improved. Examples include date entries on some screens where the finish date should automatically default to the start date and the rate cards screen which can't be sorted by name nor filtered by date created or role (neither appear on the list).

What problems is the product solving and how is that benefiting you?
Kantata provides easy and consistent visibility of our team's scheduling and utilization, which enables us to plan better and optimize our use of resources. The dynamic reporting makes it very easy to deep-dive into any issues and our month-end procedures are much more efficient.

Sean C.
Star Rating: 4

What do you like best about the product?
I like Kimble as it has excellent tracking functionality which allows you to see exactly what is going on in all projects across the business and once you've learnt the terminology of Kimble it is very simple to navigate

What do you dislike about the product?
All i can say about disliking is the way we were onboarding which is not completely Kimble's fault but is a lot of our own. I think diving deep into the onboarding would be a great idea, especially for small companies to ensure they are getting everything they need to go live

Recommendations to others considering the product:
I would recommend doing prep work to identify what all areas of your business need from Kimble

What problems is the product solving and how is that benefiting you?
We are seeing the tracking of resources on projects which is hugely beneficial and also tracking financials. It is also great to have a system to monitor these statistics and have the resources log time there as well

Mike D.
Star Rating: 5

What do you like best about the product?
The platform is incredibly intuitive and easy to use. All Kanata's personnel are a pleasure to deal with and no problem is too small. Since deploying Kimble in August 2020 we have on-boarded a further three entities from Logicalis Group onto the platform so we now have a complete UK&I regional view of our Professional Services. this was made easier as certain nuances in the way other entities operated were adopted and changes understood and made by the Kanata services team swiftly.

What do you dislike about the product?
I can honestly state that I do not have any dislikes.

What problems is the product solving and how is that benefiting you?
Prior to on-boarding Kanata we had now way of knowing our PS demand apart from a number of days and an estimated revenue per opportunity. We ar now able to plan our demand for a number of future months not only for level but type of skill. It would also take a number of days to complete month-end reporting and forecasting, this has reduced to a couple of hours.

Chris A.
Star Rating: 4

What do you like best about the product?
Kantata Cloud for Professional Services (locally known as Mavenlink), is a solid tool that is effective in organizing projects, tasks, and time. There are a lot of options that can be used to make these area's efficient, and there is a fair amount of customization options. The reporting capabilities are robust, though the learning curve is very steep.

What do you dislike about the product?
The cost is high. New functionality seems to be based only on the things that the Kantata internal team thinks that their users want, without actually asking for enhancements. For example, there is still not an Undo function on the Resource Center.

What problems is the product solving and how is that benefiting you?
It let's us know project and personel information, so we know how much/little availability we have and for which projects. It also collects data which we were able to build into a Capacity Model (in Excel, not in the tool)

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
One of my favorite features of Mavenlink is the ability to log time quickly and easily. Instead of doing an end of week process and trying to remember what I did during the week I can start a timer and add time without even going to the timesheet page. I also like that there's no submit feature. Entries save as soon as I click off the box.

What do you dislike about the product?
I dislike that it's difficult to see external user email addresses. We sometimes need to communicate outside of the platform and clicking on a username shows a blank page. It is possible to find user email addresses in the settings.

What problems is the product solving and how is that benefiting you?
The core thing Mavenlink does for us is record communications. It's inevitable that resources will change during the course of a project and instead of asking someone to forward an email chain, all the communications and attachments are on the Activities tab.

Joseph G.
Star Rating: 5

What do you like best about the product?
Kantata has enabled our PS team to take control of our business and give us insights we never had before. The ability to assign resources with confidence has been the single biggest improvement to our departments efficiency. In addition we appreciate the accuracy of forecasting which has improved the standing of PS within our company.

What do you dislike about the product?
Turning on features in Kantata is not automatic and requires our team to remain close to the releases of Kantata to ensure the right features are included in our org.

Recommendations to others considering the product:
If you are looking to improve the maturity of your PS organization, Kimble will help drive that process.

What problems is the product solving and how is that benefiting you?
We are solving efficiency problems with month-end billing and allowing the PS team to control our business rather than relying on the finance department. In addition we are improving forecasting accuracy and reducing bench time for our team.

Andy W.
Star Rating: 4.5

What do you like best about the product?
We love how Kantata has brought our various offices together for the first time within one system as opposed to our previous server-based 'local' software. We are far more like 'one team' working together to benefit all, able to work and communicate in one place instead of treating each location like it is just another client or supplier.

What do you dislike about the product?
The estimating side was the only obvious downside which was a surprise given how essential that part of the process is. The solution was an add-on (both in its programming and cost). However, this has been tackled now, and the updates currently being made and implemented will make this far slicker and just become a fundamental part of the main software where it belongs.

What problems is the product solving and how is that benefiting you?
As an agency with offices on three continents, with clients across the globe, Kantata has enabled us to work within the same system for the first time. Knowing where a project 'was' regarding task progress, not to mention budget burn, was almost impossible to manage before, particularly when individuals from each location were working on a single project. We now have local rate cards, each with multi-currencies built in, which has made an enormous difference, as you can imagine. The activity feeds within the projects and tasks mean we also now communicate with each other where it matters and where all project stakeholders can see it (as opposed to email, skype etc). The multi-level tasking structure has also allowed us to stop using Trello for minor activities, and so we have much more overall visibility overall. In short, we have streamlined our working practices by reducing the software we use while expanding our overall capabilities and keeping everything we need in one place. Finally, our contacts, both during the implementation period itself and since, with our appointed 'Customer Success Manager' have been great and helpful as we continue to learn and evolve alongside the software as it continues to grow and improve.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
I like the timesheets feature and the ability to add time to tasks you do daily all in one place as opposed to flipping between tasks. I also like the ability to type in time and add m or h for hour for super quick time tracking.

What do you dislike about the product?
I with that the drop-down menu when you're tracking time anywhere other than timesheets would be bigger so that you can see the entire title/name of the task. Sometimes it cuts off "week 3" or "week 4" which matters when you're adding time to a task.

What problems is the product solving and how is that benefiting you?
We track time for our agency — I am not on the project management team so I am not a part of the process of creating tasks, but I add time, add files and folders, and conversations in Kantata and it keeps everyone on our team in good shape.

ANIL S.
Star Rating: 4.5

What do you like best about the product?
Single Dashboard to review all submitted, resubmitted and pending timesheets which makes weekly timesheet review a simple task. It is much better than Tempo timesheets that I have used in past.

What do you dislike about the product?
Nothing in particular but more filter and sorting options on project page would have been more helpful as it takes a while to find what you are looking for in it's current view.

What problems is the product solving and how is that benefiting you?
Since we are a growing agency with multiple project and hundreds of resources, it is easy to use Kantata for resource planning, allocation, and following that allocation during execution. We can aim for higher resource utilization with this

Laura S.
Star Rating: 4.5

What do you like best about the product?
Being relatively new to the IT world, I find that Kimble provides good integration into our other back-office solutions. This removes the need to use multiple systems, and saves valuable time.

What do you dislike about the product?
The UI could be a little more user friendly, it can be difficult at times to navigate. However this could easily be solved with more in depth training from Kimble, so users can fully understand terminology, and where certain settings are lovated.

What problems is the product solving and how is that benefiting you?
Time and expense capture, revenue and cost management, account management support, forecasting, resourcing. Kimble provides a good solution that integrates all areas that we require from one platform without the need to use multiple applications.

Almar R.
Star Rating: 4.5

What do you like best about the product?
Kantata makes it easy for my team to collaborate with our customers on all aspects of a project. I like that all communication is in one spot as a single source of truth, and that it can be linked to open tasks. The support for weighted milestones and sub tasks is good, and the connection to Salesforce works well.

What do you dislike about the product?
I dislike the 90s color scheme of Kantata, and that I cannot brand it well to my own company's. Messages are chronological only. If you have complex projects I would like to see parallel message threads. There's no good integration with JIRA.

What problems is the product solving and how is that benefiting you?
Using Kantata, we solved our issue of having customer communication separate from project progress. Having everything in one app improves the accuracy of my data, and the conversations I have with my team's project managers.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
It is great having all of our tools in one system and integrating with the rest of the business. I have also thouroughly enjoyed getting to work with our dedicated customer success manager, Stephen. He is always availble to assist with any "How-to" questions, general process guidance and ensures that we are consistently using the system to it's best practice guidelines. Our adoption of the system wouldn't be as successful as it is, without Stephen.

What do you dislike about the product?
The bookings calendar isn't as granular as we have been previously using, however would be more of a change management issue rather than a system issue.

What problems is the product solving and how is that benefiting you?
It has brought together our entire global services team within one system. We have also managed to amalgamate three systems we were using to manage projects, bookings, and timesheet tracking into one and improved our reporting capacity on all of those features.

Andrew F.
Star Rating: 4.5

What do you like best about the product?
My favourite part of Kantata is the insights reporting and the customisable reports and formulas. You can get a great dashboard for all aspects of the business and make those reports available to who needs them.

What do you dislike about the product?
I do wish there was some more flexibility in the resource scheduling allowing for drag and drop/ shorter assignments. However there is new features release that allow for reassigning parts of the assignments which sort of mitigates some of that.

What problems is the product solving and how is that benefiting you?
Integration to jira management, automated timesheeting, reporting for resources/fees/margins and scheduling. We have accurate MI for the parts ofour business that are on Kantata that we can use to make real time decisions.

Verified User in Consulting
Star Rating: 4.5

What do you like best about the product?
It has pretty much all the functionality you could ask for. You can go into as little or as much project planning detail as you like. You can forecast resourcing needs based on the little information you have at the beginning of the project using a general distribution of time and then amend this as you go with more specific resource allocations. The profitabilty function is also very helpful. Also customer service is really excellent - always a super duper quick response.

What do you dislike about the product?
It sometimes feels a little clunky. It's hard to put my finger on why, but I think this to do with the fact it's high powered and can do a lot. You need to use it very regualarly to keep on top of it and see the benefits which is fine for most staff but more challenging for others.

What problems is the product solving and how is that benefiting you?
The ability to automate resource planning. We used to use a flat spreadsheet that only gave us a one week or one month view. With mavenlink you can zoom in and out of the resourcing picture. Similarly we didn't previously know how profitable different projects were. Now we have good business information which tells us which profits have been more or less effective financially.

Silvie P.
Star Rating: 5

What do you like best about the product?
I like that we can get very close to having one source of truth for resourcing and company health. We have been using Kantata SX for almost 1 full year now which gives us a good handle on all of the benefits which are many. One of the main benefits of Kantata SX is the ability to have all our project reporting feature.

What do you dislike about the product?
It took quite a while to get used to the interface. It's not the most intuitive platform (and having recently seen a demo for Kantata OX the difference is huge). I am very excited that some pages in Kantata SX are moving toward lightning, and I look forward to the day that all of them have lightning components. This will also speed up the page loading, which is another gripe I hear often from my co workers, and as Admin frustrates me as well.

What problems is the product solving and how is that benefiting you?
There are several significant benefits that we realize with using Kantata SX. My company did not see all of its current projects in one place. This platform solves that beautifully. We also had a problem with reporting. Excel spreadsheets were being used and sometimes incorrectly updated, or formulas were accidentally erased, causing lots of time to fix. With Kantata SX, we know that all our revenues and margins are in one place and easily accessible via reports and dashboards. Another great benefit is having timesheets attached to all our projects, where now we can see exactly how much effort and from whom is on each project and the costs/revenues associated with that.

Verified User in Information Services
Star Rating: 4.5

What do you like best about the product?
The data that we have access to is amazing. Even if we are not fully utilizing all dashboards yet, the download to csv feature allows us to have visibility and gather insights from our projects. We have improved the way we manage projects, we have incorporated a much better lessons learned process with data. Resource Management has also improved considerably since using Kantata. We can monitor utilization, bench time and have visibility intp our pipeline with few and simple dashboards that give the basic information. If we want to slice it even further, using the csv files is a great way to do that as a test before identifying if we need to build a custom dashboard. The support team responds very quickly and we have had great insights on how other clients use Kantata so that we can explore different scenarios when thinking of a use case on our side.

What do you dislike about the product?
I would like to see different methods of calculating the % progress of a project. And we have not been able to find a way to track budget at the task level because of how invoices are being generated. We are monitoring hours per task but would also like to monitor budget consumption per task.

What problems is the product solving and how is that benefiting you?
Data visibility, capacity planning, project management processes alignment. The tool and how we are using it are enabling us in our goal to become a data-led organization.

Lili L.
Star Rating: 4

What do you like best about the product?
I appreciate the tools' evolution and by that I mean the continual addition of new and useful features. I also like it's an all-in-one and highly scalable app for businesses of all sizes. With respect to client satisfaction, our current client succes manager, Ayca Miller, does make a difference in helping our organization adopt the tool internally and promote it. I couldn't necessarily say the same of the previous CSM we had with Kantata. Kantata needs to promote more CMS like Ayca.

What do you dislike about the product?
The solution is mostly of out the box and not customizable for our specific needs. It also lacking in user-friendliness.

What problems is the product solving and how is that benefiting you?
We primarily use the tool for time tracking & managing projects for multiple independent teams. Kantata Insights helps us understand our project KPI metrics; which in turn helps us address which areas that might need the most corrective actions.

Verified User in Graphic Design
Star Rating: 4

What do you like best about the product?
Kantata has allowed our small company, with a broad portfolio of service-related deliverables, to begin integrating all the components of project management into one platform. Although it has its limitations for our company, we can track, pull, and customize data, unlike before. We also have a very responsive Customer Success Manager (Deanna Sutton) who assists with any questions.

What do you dislike about the product?
Although I was not a part of the company when integrations were considered and vetted, our leadership's opinion of the integrations capabilities is not great. We do not fully utilize the integration offerings for Expensify, Quickbooks, etc., due to issues in the past and it not being robust enough for our needs.

What problems is the product solving and how is that benefiting you?
Kantata has allowed for more visibility into our resourcing processes and utilizations. Kantata has also made standardizing financial reporting feasible as we aim to scale as a company.

Patrick M.
Star Rating: 5

What do you like best about the product?
Very professional and prompt attention to any issues we bring up to the team. Always willing to help us resolve our problems. Michelle has been a good partner with us and compared to other similar services we use she does an excellent job listening to our issues and helping resolve them.

What do you dislike about the product?
Overall not much to dislike. The team is great to work with. We do wish Kimble was a bit more user friendly as some people have issues navigating it, but that's more of a system limitation.

What problems is the product solving and how is that benefiting you?
Overall they help us manage our Kimble environment and they help to resolve any issues we come across or help us upgrade our service. Helps to have a professional team who knows Kimble inside and out as it can be a bit complicated.

Ahsan C.
Star Rating: 4.5

What do you like best about the product?
The best thing about Katata is that it is a one-stop shop for Consultant management. Canned reports on delivery engagements are my favorite feature. Gives a lot of insights to us and the leadership.

What do you dislike about the product?
Nothing to dislike but the system is slow sometimes. It takes as much as 30 seconds to load 1 page. It doesn't happen often, but it is very aggravating when it happens.

What problems is the product solving and how is that benefiting you?
We rely heavily on Kantata. From resource creation to invoicing, we leverage Kantata for everything. Resource management & detailed custom reports are benefitting me a lot.

Derick C.
Star Rating: 4.5

What do you like best about the product?
The ability to manage proposals, engagements, assignments, and the data that comes out of the reports. Kantata automates several day-to-day tasks with constant enhancements. Kantata has become second nature to me over the years as I have gotten familiar with many different areas within the environment.

What do you dislike about the product?
Lately, it has just been the response time from the services team. I believe that the team on that side has been understaffed for some time now, but we've been promised that we should start seeing improvement soon.

Recommendations to others considering the product:
Kimble is a great tool which helps us streamline our business processes!

What problems is the product solving and how is that benefiting you?
We are able to get away from using spreadsheets and other systems to track our data in one shared/organized space. The benefits of having automated reports is crucial to our company's success. For our organization, the ability to automate forecasting of hours/revenue is critical as well.

Ben G.
Star Rating: 4

What do you like best about the product?
It allows for teams to interact wqith each other, track scheduling, resourcing and budgets. The function to export specific data for further analysis is a major plus.

What do you dislike about the product?
The dream would be to have a portfolio view linking projects together and limit hours billed to the budget prescribed. Also a sandbox area to lean the tool or to test featurs out would be helpful.

What problems is the product solving and how is that benefiting you?
Linking resourcing management to the budget control allocations agreed.

Michael M.
Star Rating: 5

What do you like best about the product?
I find using Kantata so simple, there is options to track everything. I dont need to use any other software at all. It has everything i need as head of PMO/project manager.

What do you dislike about the product?
I would not say there are any real negatives that stand out. When reverting timesheets, this can be slightly difficult, but there has been a new feature which has made this easier.

What problems is the product solving and how is that benefiting you?
it helps me to clearly resource, budget, track, & plan my projects.

Jake D.
Star Rating: 4.5

What do you like best about the product?
The reporting and customizability of the data is wonderful! The system has just about every feature you need to run a professional service company. Some little things that could use improvement but overall a great system.

What do you dislike about the product?
Some of the UI is difficult to navigate. There are a lot of great reports but exporting basic data can get frustrating. They could use better estimating functionality for project scoping but i believe they are currently updating.

What problems is the product solving and how is that benefiting you?
Staying organized and tracking all time, projects, people, & performance data. We were using excel and a lot of manual labor before so it is saving time and energy every month.

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
I like the simplicity of adding tasks when a new item needs to be added to a project. It's intuitive to simply add the name, due date and assignee, but then it's easy to add more detail like budget, files and instructions.

What do you dislike about the product?
Some of the UI is frustrating. The new task tracker (beta) has bad styling, making every line run together visually. Then there's no dark mode. I do wish ML had a dark mode.

What problems is the product solving and how is that benefiting you?
ML helps our agency keep track of a variety of marketing campaigns for 50+ clients. It helps us track time, communicate about the project and share assets all in one place.

Verified User in Public Relations and Communications
Star Rating: 5

What do you like best about the product?
Our ability to have all our teams engage in one connected tool. Reports, Capacity Planning and Project Planning features have allowed our business to be able to view exactly what's going on at any time across the business. The constantly updated features and the incredible upcoming features that really do improve the overall experience of the system.

What do you dislike about the product?
Inability to shut down specific features we do not use for business reasons outside our control. For example, we do not use Expenses, which can create confusion.

What problems is the product solving and how is that benefiting you?
Kantata for us has allowed us to reduce our multiple tools, from spreadsheets to finance tools, into one user-friendly, powerful system. It has allowed us to create on-demand reporting that would previously take hours or even days.

Breck W.
Star Rating: 3.5

What do you like best about the product?
I like the ability to customize and build our own reports and metrics, tailoring them to our unique business needs.

What do you dislike about the product?
Recently, they've been rolling out many new features with great potential, but we've encountered some lag and buggy issues that they're still working to iron out. Additionally, I wish there were more ways to customize how a project is set up. We have some projects that are percent of spend, which doesn't seem to fit as nicely as fixed fee or other types of projects in the Kantata system. I think there is room for improvement and more customization to the Team Builder tool to make it worthwhile for our organization.

What problems is the product solving and how is that benefiting you?
Kantata is helping us forecast work across our growing set of clients. It allows us to track utilization and identify areas where we need to pivot or provide additional support. In terms of reporting capabilities, Kantata is allowing us to build many of the dashboards of reports that were previously created manually to reduce our level of effort and give us a glimpse into our data in real time.

Corné L.
Star Rating: 4.5

What do you like best about the product?
Kantata is an easy-understanding project management tool. The customer is always informed on what is happening and what still needs to be done.

What do you dislike about the product?
I'm missing a WYSIWYG html editor so you can use all extra features within your text. Next to that, I would like to have a section where you can add all meeting details/notes that aren't visible to the customers.

What problems is the product solving and how is that benefiting you?
It is solving our communication with our customers.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
It is simple to use and easy to access and not as complex as compared to oter equivalent Tools. Most of the things are pretty straighforward and no need to navigate to so many pages or options to complete our tasks and i liked this feature the most .

What do you dislike about the product?
Can be added with some animated images and can be made little more intresting to use ot.

What problems is the product solving and how is that benefiting you?
For Timesheets and project management.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
My team and I loved the user-friendly interface! We only did about 15min training to get the basics, and then everyone got the rest by themselves. It's that easy. The product helps work more efficiently on individual projects and track the time spent on each specific task.

What do you dislike about the product?
It is sometimes hard to see the number of hours spent on billable versus non-billable tasks on a project. As a user, it is also challenging to figure out which project member is working more on which task.

What problems is the product solving and how is that benefiting you?
It is perfect for project planning and tracking, both at the project and task (and subtask) levels. We can communicate efficiently for every project without confusion. Overall, this product saves a lot of time by smoothing out the process and removing the need for pointless meetings to organize and split tasks.

Stephanie H.
Star Rating: 5

What do you like best about the product?
Time tracking settings and ease of use have allowed us to recoginze more billable hours to clients by not easily overlooking missed hours, mis-categorized hours

What do you dislike about the product?
Wish it integrated with Microsoft products - not just Google Workspace

What problems is the product solving and how is that benefiting you?
Standardizing projects, time entry loss of billable hours, resourcing and staffing issues, and lack of tracking costs and income

Maura M.
Star Rating: 4

What do you like best about the product?
I started using Kantata last year when I joined my new company. I personally like best the visibility about revenue, cost, margins and the improved way to manage our staff and allocate them. We have much more granularity and control over our business compared to what we had in the past.

What do you dislike about the product?
Kantata still has an "old fashioned" look and feel and I think it would benefit from a user interface refresh. I also hear quite some complaints from my more technical colleagues about the complexity of the code, the way certain features are duplicated instead of using the standard salesforce ones (e.g. permissions) and I think it would help Kantata gain customers if the IT department would be onboard with the application. As an end user and a manager, I have no complaints with the application.

What problems is the product solving and how is that benefiting you?
We were not making use of Kantata as we should have, and there was quite some bad feeling about it, to the point that we were using other tools in addition to it. We started then a project to improve our way of working and data quality supported by an amazing team (Peter Fitzpatrick, Kate Oliver and Donna Cooke). Thanks to their support, we have now improved our way of working and can get the most out of the application, which is starting to pay off as we have obtained the transparency we wanted. I would really like to express my gratitude to Peter, Donna and Kate for their professionalism, competence and customer service, it has been an enjoyable and productive experience so far.

Verified User in Information Technology and Services
Star Rating: 4

What do you like best about the product?
I appreciate that the interface is fairly intuitive & easy to learn. There are a ton of features that allow us to collaborate and track usage, revenue & invoicing all from a single system.

What do you dislike about the product?
Some features are difficult to customize and require multiple steps to accomplish a task. Changing some features requires Admin intervention rather than being able to customize for each user.

What problems is the product solving and how is that benefiting you?
We previously could not have more than one user in a system at a time to invoice at the end of each month. With this program, we are able to all work in the system at the same time. Creating, editing and crediting invoices is much simpler, and the program talks to our other internal Accounting systems flawlessly.

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
I really like the time tracking capabilities, especially since I work on so many different projects and it would be hard to keep track of time on them all without Kantata!

What do you dislike about the product?
The user interface isn't very flexible, so we occasionally run into issues where a project doesn't fit into the categories we've already set and we have to improvide a solution that makes sense.

What problems is the product solving and how is that benefiting you?
We have a lot of team members involved in our projects, and Kantata streamlines the process of assigning resources and creating project timelines in a way that would not be possible without the review. It also centralizes our time tracking and billing processes, which helps as we grow and gain more clients.

Tyler S.
Star Rating: 4

What do you like best about the product?
I've been a Mavenlink user for a year, and it's been a reliable tool for managing projects at my consulting firm. It's clean and user-friendly, but there are also a lot of helpful features if you want to dive further into the tool.

What do you dislike about the product?
I think the learning curve was a little steep to utilize all the features Mavenlink has to offer, and some of the reporting tools and dashboards are not as insightful as I'd hope. Would love it if I could integrate Mavenlink with other dashboarding tools in a cleaner way. I also wish the program had a usable iOS app, especially for time tracking.

What problems is the product solving and how is that benefiting you?
Mavenlink does solve a lot of our project tracking needs, as well as timekeeping. It has helped us standardize the project lifecycle, improve efficiency, and grow more quickly.

Aaron S.
Star Rating: 5

What do you like best about the product?
The implementation process was very smooth and pain-free.

What do you dislike about the product?
Just the lack of support ticket functionality but I knew that before we committed to the platform.

What problems is the product solving and how is that benefiting you?
Kantata has become an essential tool for managing projects and resources.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
Kantata offers a very reliable solution that is consistently being enhanced. I've been most impressed with the professional support that we have received from Kantata as well as the release content they put out. The product meets our business needs for project delivery, resourcing, timesheeting, and billing functions.

What do you dislike about the product?
Kanata is not particularly strong as a Project Management tool. It is challenging to manage a project plan, risks, issues, and meeting minutes/actions with the existing feature set.

What problems is the product solving and how is that benefiting you?
Resourcing a large portfolio of projects Managing billable utilisation Management of project budgets Monitoring workloads and burnout Kantata has helped us identify project risks more proactively especially as it relates to resourcing

Verified User in Financial Services
Star Rating: 4

What do you like best about the product?
- System captures majority of information required to run our business (Revenue, costs, expenses, hours spent on projects etc.) - Great reporting functionality from Kimble through to Salesforce objects.

What do you dislike about the product?
- Majority of the areas in the system, could be made more user friendly - Areas can be clunky and limited to make changes to certain areas of the system.

What problems is the product solving and how is that benefiting you?
- Capture companies revenue and report on weekly changes to this easily. - All staff members time can be tracked. Reporting on time spent and cost, allows us to report on the profitability of the projects. - All company expenses processed in the system.

Aaron H.
Star Rating: 3.5

What do you like best about the product?
Having all projects in one place, and having a master set of resources available to assign to these projects, is invaluable. Additionally the project templates are very useful for quickly spinning up new projects with all necessary steps, if your process has a relatively consistent flow across projects.

What do you dislike about the product?
Some areas of the process are a bit clunky - adjusting due/done dates in particular, as well as ensuring due date changes don't impact other dependencies. Additionally, many items perform very slowly at times, which is frustrating when you have a lot of items to update at once.

What problems is the product solving and how is that benefiting you?
Before using Kantata (Mavenlink when my company started using it) we had a lot of various spreadsheets to keep track of projects and timelines, which provided little to no visibility to other teams within the company.

Thelma O.
Star Rating: 4.5

What do you like best about the product?
Kanata has got to be one of the best software applications available for cross-functional collaborations and project/portfolio management. Although it may take some time to master, it offers a user-friendly interface with various features and integrations collaborating seamlessly to ensure tasks are organized, aligned, and heading in the right direction, coupled with multiple flexibilities to customize a fit for every department within your organization. Other outstanding functionalities include the Recall/Revert buttons and reporting capabilities.

What do you dislike about the product?
While the functionalities are fantastic, they sometimes tend to be a little slow. Also, some required tasks/actions within the tool feel repetitive or mundane.

What problems is the product solving and how is that benefiting you?
Managing and tracking projects, resourcing, forecasting, reporting, and timesheets across multiple accounts, portfolios and engagements.

steve c.
Star Rating: 3.5

What do you like best about the product?
ease of admin for the SX version of Kantata

What do you dislike about the product?
difficult to learn the system for new users

What problems is the product solving and how is that benefiting you?
It is solving indepth resource/project management for the business

Verified User in Marketing and Advertising
Star Rating: 3.5

What do you like best about the product?
The robust platform allows for all of my business needs to be met. It works well for the account team and creative team alike.

What do you dislike about the product?
The user interface is a bit clunky and especially difficult to navigate at first.

What problems is the product solving and how is that benefiting you?
Resource allocation and hours estimation, combined in the same platform with proofing and file passoff.

Dave K.
Star Rating: 5

What do you like best about the product?
Number one reason we love the Kantata SX solution - it ensures invoices are sent out as soon and accurately as possible. This helps us get paid quickly, reducing potential issues. The process is smooth due to the diligence KSX assists along the way.

What do you dislike about the product?
Kantata SX is on the Salesforce platform and is limited to its UI appearance.

What problems is the product solving and how is that benefiting you?
The time tracking system allows the team to enter all their time to provide utilization rates. Our set goal is 75%. KSX enables us to maximize and manage bandwidth so our team won’t burn out. Backlog reporting ensures that work for our team members stays around 75% while balancing with other nonproject-related activities. Kantata SX keeps our team on track for growth and improvement. We make accurate hiring decisions, predict revenue against expenses, and ultimately make critical decisions with the data to support the process. A tool that allows you to project out into the future will enable you to make those decisions more confidently rather than crossing your fingers. Regarding project delivery, we can set up complex projects based on various negotiated commercial models. Some customers have specific needs that KSX accommodates and provides unique project tracking and invoicing. Robust capabilities to support our business and, more importantly, our customers’ needs. As for resource management, Kantata has been building excellent new functionality, working over the last couple of years to get the right resources on suitable projects. Kantata SX keeps getting better with each release (twice a year). The Kantata team acts on the advice of their customers’ enhancement requests and puts industry best practices into the overall KSX solution. We’ve been a happy customer for over seven years and are delighted with all the new functionality.

Verified User in Medical Devices
Star Rating: 2.5

What do you like best about the product?
Useful for time entry and putting project status

What do you dislike about the product?
It's not very easy to add project timeline, resouruces, etc

What problems is the product solving and how is that benefiting you?
Time entry tracking, and providing executive stakeholders a overview of program status. It also helps link resources, allocate time and give them the opportunity to review the overall program

Verified User in Consulting
Star Rating: 3.5

What do you like best about the product?
It is a good system to use, it involves a lot of learning as it is very complex but when you learn it things become second nature and its very good

What do you dislike about the product?
It takes a lot of time to learn about the system

What problems is the product solving and how is that benefiting you?
Management of our resources and organising where they are on a project and when they are free

Sara T.
Star Rating: 4.5

What do you like best about the product?
As a resource manager the ability ID bandwidth with a click of a button.

What do you dislike about the product?
Invoice generating is time consuming. It would be helpful to have a bulk invoice generator and not have to open each project to generate invoices.

What problems is the product solving and how is that benefiting you?
Resource management identifies where we have the bandwidth. For project managent clean undertanding of deliverables and budget changes.

Verified User in Marketing and Advertising
Star Rating: 2.5

What do you like best about the product?
I love the task view where you can see all of your tasks in one place per project.

What do you dislike about the product?
I think there needs to be more done in the way of customizing views that are more user friendly.

What problems is the product solving and how is that benefiting you?
We are utalizing it for project management and resource management.

David L.
Star Rating: 5

What do you like best about the product?
The Kantata platform offers a robust feature set for service delivery and powerful reporting and analytics that help drive business decisions. It's been the best platform of those I've used and researched.

What do you dislike about the product?
In a period of growth, it sometimes feels that Kantata is prioritizing expanding its feature set over ensuring that existing functions are supported and that business interruptions for its customers are minimized.

What problems is the product solving and how is that benefiting you?
Kantata allows us a single place to track our portfolios of projects, manage resources across projects, communicate with our clients, and tailor settings and configurations at every level to produce valuable reporting for various purposes to support our organization's goals.

Benjamin C.
Star Rating: 1

What do you like best about the product?
It's nice that we're able to consolidate data from multiple different platforms, including our Salesforce CRM, into a single place. This includes booking, revenue, invoicing, headcount, profitability, and utilization reports.

What do you dislike about the product?
The tools is pretty clunky, and we regularly have to deal with long loading times, difficult-to-manage permission settings, tedious change management, and slow technical support to answer questions or arrive at a resolution.

What problems is the product solving and how is that benefiting you?
Kantata consolidated data from disparate / siloed trackers into a single place, which allows us to cut and combine data across multiple verticals. We can more easily track effort on our projects, and how that rolls up into profitability.

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
I have used several different Project Management tools over the years and this one is intuitive, comprehensive and the customer support is great! It offers project planning, communications, budget tracking, resource planning and exceptional reporting functionality. There is a steep learning curve, but that is true for all comprehensive project management platforms.

What do you dislike about the product?
I would love to see better estimating features and the ability to change tasks and projects to a status that would prevent time entry, without having to archive. Also, you have to pay fo many of the on-demand training videos, which is frustrating because the user licenses come with a premium price tag.

What problems is the product solving and how is that benefiting you?
It brings together several disperate systems, allowing us to minimize duplication. After just 8 months of use, we have yet to realize the full benefits we know we will get, but we are happy with the progress we have made.

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
KantataSX, as a native Salesforce application, allows for seamless integration with our sales process that is enabled in Salesforce Sales Cloud. Using a home-grown project tracking system, we had visibility into historical project activity, but little ability to look ahead. We are able to start modeling the delivery engagements as our sales opportunities progress and use gates within our sales process to move our delivery engagements from placeholder to named resources. KantataSX provides resource and revenue forecasting capabilities that we use to establish revenue targets and track our project delivery. As we do use Salesforce internally, the ability to extend the Kantata objects with custom fields has allowed us to extend the off-the-shelf functionality.

What do you dislike about the product?
KantataSX is a complex system and it is evident that the package has been built to support the varied requirements of their client base. Processes are configured by the Kantata implementation team, some of which are not end-user configurable/updateable. New clients will want to be sure that their business processes are well defined/communicated to the implementation team to avoid rework later.

What problems is the product solving and how is that benefiting you?
KantataSX is solving our resource planning, project management/tracking and invoicing while improving our ability to see future resourcing needs based on opportunities in our sales pipeline.

Helena T.
Star Rating: 3.5

What do you like best about the product?
Kantata (Kimble) is definitely a comprehensive tool with a lot of features and it is constantly improving through each upgrade which happens every 6 months. It provides visibility for our teams to have better control on project financials and enable our management to make critical business decisions.

What do you dislike about the product?
Mobile app definitely require a lot more improvements. At the moment, it can only support Time & Expense module which is really the minimum of the Kantata (Kimble) suite. It would be good to expand that to the Delivery module.

What problems is the product solving and how is that benefiting you?
Managing timesheets, tracking cost & revenue across different engagements and portfolios.

Verified User in Management Consulting
Star Rating: 5

What do you like best about the product?
Kantata has become a one-stop shop where we can handle many of our company's needs. The amount of time our Operations team is saving by not having to export and then consolidate information from multiple systems is amazing. Our account managers have also benefited with Kantata 's improved resourcing and staffing capabilities. The phone app has also seen significant improvements since we joined Kantata. It has now made it easier for our employees who are constantly on the road to add their time and expenses (with receipts) on a daily basis. Michelle Walker has been extremely beneficial as our CSM.

What do you dislike about the product?
Customization of out of the box Kantata reports could be easier. There are many reports that almost fully meet our needs but seem to be missing an additional field or two. The process of modifying a particular report behind the scenes is a bit time-consuming.

What problems is the product solving and how is that benefiting you?
We are able to resolve issues including but not limited to our client invoicing, our employee hours and utilization. With this PSA we can forecast better and do some internal auditing as well.

Julianne T.
Star Rating: 4

What do you like best about the product?
Resource Center Estimating Project view Timesheet usability Powerful insights! Great customer service

What do you dislike about the product?
Limitations with fields and functionality at times

What problems is the product solving and how is that benefiting you?
Staffing issues Assigning time tracking codes to specific people Estimating and scoping work

Verified User in Information Technology and Services
Star Rating: 3.5

What do you like best about the product?
The resourcing features are definitely the most helpful and give our organization the most insight into our capacity. Additionally, we have been seeing really good traction lately on cases we've opened, and enhancements that have been pushed out have by and large been helpful for our teams. The recurring webinars are helpful for giving input an learning what is coming next in the product. The New Task Tracker is excellent along with all the enhancements pushed there. The ability to time track within our projects is critical to our institution.

What do you dislike about the product?
The product is often slow or laggy, particularly when we have a lot of users in at once, such as on Monday mornings (timesheet submissions, reviews, and approvals) and during month end billing. The scheduling feature is extremely helpful but it seems things get out of sync there often and it can be difficult and time consuming to reconcile. We have also submitted enhancement requests for better ways to report on credits and write offs on our projects and have been told time and time again that Mavenlink is not a financial reporting system and that these enhancements will not be honored, however this means that for our projects with credits and write offs (which happen more often in our real life business practice than Mavenlink seems to think they ideally should!) our budgets are often incorrect, since written off funds are treated as actuals (which they are, from a time reporting standpoint) but the funds should still be available to our clients. The fact that project budget reporting is supposed to be native to the product but it cannot handle this piece is extremely frustrating, and we have implemented a series of workarounds but none of them solve the issue.

What problems is the product solving and how is that benefiting you?
The ability to report on resource capacity, project start and due dates, and compare our forecasts to actuals is incredibly valuable to our organization. These things help us better understand when we can take on new projects, how to staff them, and how are teams are performing and make necessary adjustments. They also help us understand when we need to hire and identify underperforming resources early on so we can implement PIPs, thereby supporting employee retention.

Kathy Z.
Star Rating: 4

What do you like best about the product?
The system is a user friendly professional services automation (PSA) solution. The Kimble app automates pipeline forecasting, resource planning, delivery management and project accounting saved us a lot of time, optimize resource utilization and elevate operational performance.

What do you dislike about the product?
Last year, the Kimble support was inefficient, the ticket was not professional and inefficient to resolve the ticket. The people works at Kimble support was lack of knowledge. Luckily, we are now assisted by a very knowledgeable and efficient Senior Client Success Manager for all the issues.

What problems is the product solving and how is that benefiting you?
Increase efficiency, saved time, optimize resource utilization, elevate operational performance, utilization of billable resources and increased overall project margin.

Verified User in Marketing and Advertising
Star Rating: 3

What do you like best about the product?
Booking hours for projects I've worked on in Mavenlink is very easy and works as well as I could ask for. I enjoy this part of Mavenlink and would recommend it to other people.

What do you dislike about the product?
I dislike using Mavenlink for shared projects, task updates, or any kind of shared work. I used to use Asana for this and it was very good. We could make a project, assign people to it, assign a due date, and everything was smooth. The best part is that Asana would email me before my project was due so I didn't forget. The email communication was very good on Asana. I don't think it's good on Mavenlink. I need email alerts to be very clear and straightforward in order to get my work done

What problems is the product solving and how is that benefiting you?
Mavenlink solved the problem of booking hours. We had a terrible software before that was so glitchy and not user-friendly.

Olivia B.
Star Rating: 2

What do you like best about the product?
I appreciate the ability to include tasks and templates on a project and the ability to leave specific notes on those projects. The ability to integrate with other systems is also nice.

What do you dislike about the product?
The UI is severely lacking. Finding notes on specific projects requires too many clicks. The time-tracking tool is clunky. And the integration with Salesforce never works correctly and consistently. Overall, it is just a clunky system that doesn't prioritize the important things we need.

What problems is the product solving and how is that benefiting you?
They are attempting to solve the issue of needing an organized system for tracking and managing projects. It is beneficial because it is better than using nothing, which we were doing previously.

Valdemar G.
Star Rating: 5

What do you like best about the product?
Kantata puts most of our business processes together and allows for a smooth management of project evolution, human resourcing, financials and relevant statistics.

What do you dislike about the product?
There are still some functionalities which require improvement, e.g. one of the most recent issues was the hassle with the removal of the automated population of the hours which one of the users has set up before leaving the company. It was a bit of the exercise to find out how to remove those for the Kantata member already deactivated.

What problems is the product solving and how is that benefiting you?
The main benefit, in my view, is the clearer visibility of the cross-project comparison and the related statistics. That allows for a better assessment of the efficiency of the projects taken onboard and making the relevant decisions for the future. Our Account Manager Milda Leonaviciute is always there to address any problems we might face as users and as a business, very high level of her responsiveness makes the usage of Kantata very smooth and streamlined.

Verified User in Management Consulting
Star Rating: 4.5

What do you like best about the product?
Kantata is an intuitive and helpful tool that has enabled our company to capture better and analyze time entries and costs for our projects. They are also very responsive when you have a query, providing prompt and constructive solutions for any issues. Additionally, if you have suggestions on how they can improve functionality or process within the software, they will always take it on board.

What do you dislike about the product?
It is sometimes difficult to find the correct report for analysis purposes, and it is quite frustrating having to pay for customised reports that would seem to be standard for most companies. A particular example is that "expenses" are not pulled into any report together with time cost, to show a total cost & burn of a project.

What problems is the product solving and how is that benefiting you?
It is very useful in helping us capture time taken for projects, both in terms of cost burn and hour burn against a fixed fee sale. This also better informs us about resourcing, being a one-stop-shop for our company in being able to see if our people are being overworked/hiding or even under-utilised. We have been able to use the data captured to inform our future costings for projects of similar scope/effort to get more competitive and realistic budgets.

Tyler W.
Star Rating: 4

What do you like best about the product?
Mavenlink allows our team to templatize our onboarding delivery milestones, track progress on project deliverables, and to integrate with salesforce and make revenue recognition based on milestone completion a smooth and simple process. Custom Fields allow for robust data flow into Salesforce for both high level and granular reporting on team wide activity and metrics.

What do you dislike about the product?
It would be nice to create templates from smaller groups of component templates. Ex: mix and match project deliverables in the template application screen without them taking effect on the project until confirmed.

What problems is the product solving and how is that benefiting you?
Revenue recognition for onboarding deliverables, project milestone and capacity tracking for individual contributors, project handover information from onboarding to CS

Hal K.
Star Rating: 4

What do you like best about the product?
- The fundamentals of professional services and project management admin and tracking are well covered - Support from our customer success manager, Steve Barry has been consistent, timely, and open. He keeps us up-to-date on product improvements and openly discusses upcoming updates/features, issues and opportunities. - The rapid rate of updates over the past six months; the product has improved in ways that makes it a top-tier competitor in the PSA space.

What do you dislike about the product?
For us, there is no significant downside to using Kantata. There are a few minor inconveniences such as not sorting reports in alphabetical or numerical order, but these are not real problems.

What problems is the product solving and how is that benefiting you?
Kantata provides the system and data to solve typical PSA problems. Kantata enables me to focus my time on delivering business value instead of managing data.

Verified User in Consulting
Star Rating: 4

What do you like best about the product?
the project management of the SX version of Kimble

What do you dislike about the product?
there should be more training of the product supplied rather than paid training

What problems is the product solving and how is that benefiting you?
managing who is working on projects and to find our the staters and finishers of resources each month

Tammy Q.
Star Rating: 3.5

What do you like best about the product?
The upsides are that callaboration can be combined with forcasting and invoicing. I also like the reporting options although I wish they were more dynamic when logging in as an admin.

What do you dislike about the product?
I don't like that I cannot view all of my separate projects in one place and not being able to paste images in the notes section is a bigger issue than you might think. My biggest issue is related to the fact that it's not used consistently.

What problems is the product solving and how is that benefiting you?
On projects where it is being utilized to it's fullest, it provides a one-stop shop for documentation. It's also helpful that it updates instantly between add departments.

Verified User in Consulting
Star Rating: 3.5

What do you like best about the product?
It's easy to use and navigate. Allows a good tracking of the day tasks.

What do you dislike about the product?
At the moment, I haven't felt dissatisfied by anything.

What problems is the product solving and how is that benefiting you?
It helps tracking the day by day work.

Alex S.
Star Rating: 5

What do you like best about the product?
Easy to use Allows to manage project implementations, resources, time, and expenses

What do you dislike about the product?
The tool requires the initial setup/ implementation

What problems is the product solving and how is that benefiting you?
Resource management - easy to manage current projects and forecast

Daniel L.
Star Rating: 4.5

What do you like best about the product?
We can plan our projects with budget and ressources, and monitor in real time the progress of the cost and revenue. A great tool to manage projects

What do you dislike about the product?
The UI of the platform might be sometime a bit complex and navigation not intuitive.

What problems is the product solving and how is that benefiting you?
The benefit is to have a right ressource management planning and to consolidate easily the revenues. Also , the tool is integrated in our CRM platform, Salesforce.

Verified User in Information Technology and Services
Star Rating: 4.5

What do you like best about the product?
We used to have Mavenlink and switched to Projector - I absolutely hate Projector and miss Mavenlink. It was so easy to manage projects and tasks.

What do you dislike about the product?
I don't really have any dislikes off the top of my head. It was very easy to use. As a developer, I would've found a kanban-style column-based view helpful, but it wasn't really necessary for logging time against high level SOW milestones. Everything that I could do in Mavenlink takes 5x as long in Projector, we lost a lot of productivity when we switched to Projector.

What problems is the product solving and how is that benefiting you?
I love how quick and easy it was to take an SOW and spin up a new project with time tracking for each SOW milestone.

Sydney O.
Star Rating: 3.5

What do you like best about the product?
the user interface and flexibility, the dynamic reporting allows a lot of visibility

What do you dislike about the product?
There are a few aspects of our business that cannot currently be reflected in kantata but the road map shows improvements coming

What problems is the product solving and how is that benefiting you?
The costing and resourcing of peojects

Sarah B.
Star Rating: 4.5

What do you like best about the product?
The interface of Kantata. It's visually easier for me to review my resources to allocate to projects than in other systems I've used. Screens make sense and are easy to move around in.

What do you dislike about the product?
It would be nice if I could adjust Resources and Projects in the same screen. Currently, they are on separate pages. I wish Roles table could show one thing and there was a displayable functional name.

What problems is the product solving and how is that benefiting you?
Allocations are easy to create and adjust as project needs change. Skills are easy to review and update. Summary of each resource on side panel makes review easy.

Verified User in Consulting
Star Rating: 5

What do you like best about the product?
You can track easily your tasks for the week and assign time to them

What do you dislike about the product?
The UI could be a little more appealing, the design is a little dull.

What problems is the product solving and how is that benefiting you?
Tracking the task I have to do and when I have to do them