Deepak G.
Star Rating: 4.5

What do you like best about the product?
What I like best about Hitsteps: Real-time monitoring: Hitsteps offers real-time monitoring of site visitors so that you can see who is browsing your website, where they're coming from, and what web pages they are looking at. Detailed reports: Hitsteps gives comprehensive reports on online traffic so that you can monitor the overall performance of your site eventually. Simple to use: Hitsteps is easy to utilize, even for individuals with zero technical practical experience. Cost-effective: Hitsteps is quite cost-effective, specifically for the features it provides.

What do you dislike about the product?
What I dislike about Hitsteps: No mobile application: Hitsteps doesn't have a mobile application, which means you can't monitor site traffic through your mobile phone. A number of attributes are just accessible in the paid plans: A number of attributes, for example heatmaps and visitor segmentation, are only accessible in the paid plans.

What problems is the product solving and how is that benefiting you?
Hitsteps resolves several problems for us. First of all, it assists me to monitor the overall performance of my site. Secondly, it assists us to comprehend my site visitors much better. Thirdly, it assists us to enhance the user experience on my site. Overall, I believe Hitsteps is a superb application for anybody who desires to monitor online traffic and enhance the performance of their site.

SHIVAM A.
Star Rating: 4.5

What do you like best about the product?
The best I like about Hitstepsis that it offers a piece of insightful information regarding site visitors, including real-time data, traffic sources, website visitor demographics, and engagement analytics. The capability to monitor visitor journeys, pageviews, as well as conversion rates facilitates me to comprehend user behavior, determine trends, and then make data-driven conclusions to boost my website's functionality.

What do you dislike about the product?
While Hitsteps provides a number of standard reports, additional customization alternatives for producing reports could be advantageous. This might consist of the capability to generate custom reports with particular metrics, utilize filters, and schedule automated report delivery.

What problems is the product solving and how is that benefiting you?
This application helps us in Performance Optimization, by giving comprehensive information into visitor behavior and engagement, Hitsteps makes it possible for site owners to spot areas of progress and optimise their presence online. By comprehending website visitor preferences, popular content, and conversion funnels, users could make data-driven judgments to improve buyer experience, boost sales, and enhance all round web site operation.

Nicholas M.
Star Rating: 4

What do you like best about the product?
I like seeing the real time anayltics of customer traffic.

What do you dislike about the product?
For my website the heatmap doesn't work.

What problems is the product solving and how is that benefiting you?
I am able to see customer traffic and flow including what devices they are using however heatmap does not work for my store.

Verified User in Photography
Star Rating: 4

What do you like best about the product?
Number and kind of visitors, their origin

What do you dislike about the product?
There is nothing that I dislike about it

What problems is the product solving and how is that benefiting you?
I have no real problems

Jason M.
Star Rating: 4

What do you like best about the product?
You can see real-world stats in real time, this helps you design better marketing and understand how to engage your leads and clients.

What do you dislike about the product?
A better way to retarget visitors to help drive up engagement!

What problems is the product solving and how is that benefiting you?
It helps our business know where visitors are coming from, the pages they visited, how long on each page, revisit, etc.

Mike M.
Star Rating: 5

What do you like best about the product?
Ability to see if the visit is from Bot or Fake traffic

What do you dislike about the product?
The interface could be improved, for instance, Scrolling window on the right side of the screen with I.P addresses in real-time

Recommendations to others considering the product:
No such tool with features offered exists

What problems is the product solving and how is that benefiting you?
checking traffic sources, the possibility to send messages to the online visitor

Phil C.
Star Rating: 5

What do you like best about the product?
Real-time data and notification alerts. Very easy to read and dive into deep analytics if necessary, as well as exporting capabilities. Support has been excellent as well.

What do you dislike about the product?
There really has been nothing to dislike as of yet on their platform. I have been delighted with the extensive reporting, ease of use, and real-time filtering and data.

What problems is the product solving and how is that benefiting you?
It has been imparative for us to utilize HTML tracking in our webpages, and Hitsteps checks all of the boxes on this ask and many others that we have been able to utilize.

Vijay M.
Star Rating: 4.5

What do you like best about the product?
Very easy to use interface, hitsteps is probaby better than google analytics in so many ways.

What do you dislike about the product?
There is a lot, i mean, a lot of data on hitsteps (love this),but probably a slightly better organized form for data representation might give more insights

Recommendations to others considering the product:
Go for it.

What problems is the product solving and how is that benefiting you?
Analyzing the regions, activity, devices etc for my website. Very helpful.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
This is a great website tracking tool as well as for web analytics. Easy to set up and use. Lets us know about our visitors.

What do you dislike about the product?
Nothing to dislike. It works great and in real time.

What problems is the product solving and how is that benefiting you?
Lets us know about our visitors. A few years back our site was compromised. This helps us track the ip and our users in real time. Everyone should have this tool.

Ayman G.
Star Rating: 2.5

What do you like best about the product?
Speed and quality of the type of customer that really like

What do you dislike about the product?
Nothing is wrong but it's better to market the business in more ways

What problems is the product solving and how is that benefiting you?
Lead and website recognition

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Easy to use web analytics! Real-time web statistics that every administrator should use.

What do you dislike about the product?
There is nothing to dislike. It does everything you need it to do.

What problems is the product solving and how is that benefiting you?
Tracks users and visitors in real-time. It lets you understand the user and what pages they frequently visit.

Tyler N.
Star Rating: 5

What do you like best about the product?
I like how Hitsteps can track the name of the organizations visiting my website as well as the pages that they browsed during their sessions and how they were referred to my company's website or how they found it.

What do you dislike about the product?
For organizations viewing my website, a lot of visitors are only seen as their internet service provider when I hover my mouse over the ISP to determine who was visiting my website.

Recommendations to others considering the product:
Determine what type of analytics you would like to track for your company's website.

What problems is the product solving and how is that benefiting you?
Determining traffic on my company's website, what each organization's browsing history is like, and helping my company reach out to their visitors.

Verified User in Financial Services
Star Rating: 5

What do you like best about the product?
The ease to see analytics of visitors on your website

What do you dislike about the product?
Hit Map needs to be exact on location of visitors, havent yet been able to see that

What problems is the product solving and how is that benefiting you?
I didnt know what geographic location are most of my clients. With Hitstep I can analyse which country request for my services more

JAGDEEP S.
Star Rating: 4

What do you like best about the product?
It's a program which is filled with really useful capabilities, additionally, it provides the finest real-time analytics, it is among the best real-time analytics trackers I've got utilized, it is also ideal for anybody who really wants to manage as well as keep track of site visitors

What do you dislike about the product?
I don't come across anything unsuitable using the program, it provides wonderful support constantly,

Recommendations to others considering the product:
I can easily suggest this program with no issue, it's provided me personally excellent outcomes, it's super easy to make use of the application with lots of features, each one extremely important.

What problems is the product solving and how is that benefiting you?
This application enables you to monitor as well as keep track of site visitors to your site, in addition, it permits us to become involved as well as talk to website visitors to our page, in addition, it permits us to monitor each and every web page on our website, we are able to be also assisting our site visitors together with live chat

Alice B.
Star Rating: 4

What do you like best about the product?
It is a platform that is packed with very productive features, it also offers the best real-time analytics trackers, it's one of the best real-time analytics trackers I've used, it's also perfect for anyone who wants to control and monitor visitors . . on its website it is quite easy to use and control, it is a really reliable and safe product, it also offers live chat.

What do you dislike about the product?
I do not find anything wrong with the platform, it offers excellent service at all times, all its functions are to my liking and I am really satisfied with the product.

Recommendations to others considering the product:
I can recommend this product without any problem, it has given me very good results, it is a very easy to use tool with many functions, each of them very important.

What problems is the product solving and how is that benefiting you?
This tool allows you to track and monitor visitors to your website, it also allows us to get involved and chat with visitors to our page, it also allows us to track every page on our site, we can also be helping our visitors with live chat At all times, the personalized reports are very helpful, it also helps to identify our most popular pages.

Eskil H.
Star Rating: 3.5

What do you like best about the product?
Setup was probably the best thing about HitSteps - it was easy and fast. HitSteps is also great because it allows me to see where the traffic on my website comes from, country, type of devices, from which page.

What do you dislike about the product?
Nothing comes to my mind when i try to think about things that i dislike in HitSteps.

Recommendations to others considering the product:
If you want to monitor traffic on your website then Hitsteps is for you.

What problems is the product solving and how is that benefiting you?
With HitSteps i am able to measure the traffic on my website, where the traffic comes from and some other things, that i have mentioned before.

Rajeev S.
Star Rating: 5

What do you like best about the product?
This gives you live update and heat map.

What do you dislike about the product?
Almost I liked everything I just start using I need to used more for that. It will be good if they give name of specific device like iphone 6 or iphone x.

What problems is the product solving and how is that benefiting you?
with live performance, I can see the quick results from where my traffic coming from and I can focus on that.

Drew S.
Star Rating: 5

What do you like best about the product?
There are a lot of analytic options out there but Hitsteps is by far my favorite to use for my businesses! Everything on the platform is pretty easy to use and understand. It's a platform that is packed with features but isn't cluttered ord disorganized.

What do you dislike about the product?
Honestly, there really isn't anything I really dislike. If I had to say one thing that could be improved is maybe that ability to customize the styling to white label the dashboard for client view.

What problems is the product solving and how is that benefiting you?
I am really able to dial in on my visitor's habits and make tweaks to my sites to maximize sales. I am a big fan of A/B Testing so the more info I can get the better!

Kevin J.
Star Rating: 5

What do you like best about the product?
Works great can see everything I need to about my traffic and even chat with real time users.

What do you dislike about the product?
Love everything. I dislike nothing. Everything is well.

What problems is the product solving and how is that benefiting you?
Seeing traffic, seeing Marketing, seeing last visited pages, seeing heat touches for any pages, getting custom alerts.

SACHIN G.
Star Rating: 4

What do you like best about the product?
Hitsteps are one of much greatest real-time analytics tracker I have at any time stumble upon all my a long time of employing analytics software/plugins, I like the reality that you need to use it to observe every single customer and still have a true dwell chat with them with all the Hitseps Stay chat characteristics.

What do you dislike about the product?
Effectively, there is certainly practically nothing undesirable about Hitseps

Recommendations to others considering the product:
It is one the popular application to keep track of your site visitors. Just try it out

What problems is the product solving and how is that benefiting you?
I exploit Hitsteps for monitoring my weblogs realtime time end users and possess a chat with them regarding the distinct internet pages they may be accessing

Alan P.
Star Rating: 5

What do you like best about the product?
This WordPress plugin has revolutionized our website tracking and allows us to track every page on our site, who has visited the page, how long they were on the page, a heatmap of where they were focused on the page, type of device they used, operating system, browser, and how they arrived at the page. We are also extremely happy with the support we get from the developer, they are responsive, they are open to our feedback, and have done an amazing job over the last two years to continually improve the product!

What do you dislike about the product?
Nothing that I can think of. The product runs 24 / 7 for us and the dashboard is clean and easy to read.

What problems is the product solving and how is that benefiting you?
See my comments in what we like best. We can are truly able to "measure the traffic" we are getting for every different marketing initiative that we have through tracking codes and dozens of other analytics. With real time reporting and custom reporting on virtually any element, we can see what's happening on our site more than ever before!

Chris P.
Star Rating: 4.5

What do you like best about the product?
I use HS with Chrome. It tells me the traffic is on my site with an icon and a number (like the numbers on apps on your phone for an unread message etc) Then you can go to the web interface and see where the traffic comes from - country, IP address, type of device being used, which pages they looked at, if they are a return visitor and much more. I recommend Hitsteps for business owners and website managers. It’s good!

What do you dislike about the product?
Can’t think of anything. It’s a good program which works well.

What problems is the product solving and how is that benefiting you?
Knowing where traffic comes from, time spent on my site and on which pages.

Alba R.
Star Rating: 3.5

What do you like best about the product?
Hitstep-Web-Analytic é um software perfeito para quem quer controlar e monitorar os visitantes que visitam o site da empresa. Eu recomendo a Hitsteps para donos de empresas e gerentes de sites. Não é com a Hitateps.

What do you dislike about the product?
Nos últimos meses, seria uma lista mais curta, o que eu ainda gosto O Heatmap é lento para mim Embora não deva ser considerado negativo, na minha opinião, ele fornece uma quantidade razoável de informações que podem ser superadas por outros membros da equipe. Nós não tivemos grandes problemas com esses produtos

Recommendations to others considering the product:
Muito bom e functioavle Ele ajuda a monitorar cada visitante do seu site Sim Sim

What problems is the product solving and how is that benefiting you?
Relatório de pesquisa no site Ótimo software de gerenciamento de visitantes que nos permite monitorar nossos clientes em potencial Nenhum Serviço gratuito de adição

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
I can tell what differentiates Hitsteps from other providers is their unmatched support. We have compared around 20 web analytics solutions and testify that they have all features combined from different providers.

What do you dislike about the product?
So far we dont have any negative comment.

Recommendations to others considering the product:
Its a complete web analytics platform with an excellent support team.

What problems is the product solving and how is that benefiting you?
We were looking for a full feature web analutics solution and they are doing wverything we have asked.

Verified User in Restaurants
Star Rating: 5

What do you like best about the product?
This is much more than Google Analytics. Knowing where my traffic comes from and laid out in lay man's term helps me understand it so much and market my business much better

What do you dislike about the product?
Wish it was free for life. I havent found anything which is dislike about it. Just wish it was nnot that expensive so small businesses like me can afford it.

Recommendations to others considering the product:
Go for it. its simply the best

What problems is the product solving and how is that benefiting you?
Targetting Customers, fixing bugs, reducing bounce rates on my website, Cater to my audience. and much much more

Reginald E.
Star Rating: 5

What do you like best about the product?
Hit steps allows you to view my traffic on multiple websites all at the same time

What do you dislike about the product?
to be honest, I have not found anything that I do not like about Hit Steps. it does exactly what I would need from a Analytics Site. But if I had to choose something I would say the price could be lower ;-)

Recommendations to others considering the product:
I highly recommend this program. It helps monitor each visitor to your site. Almost like having having a Camera on your website.

What problems is the product solving and how is that benefiting you?
I can see who views my sites what pages they viewed what they looked at (as in what was clicked on)

Verified User in Marketing and Advertising
Star Rating: 1

What do you like best about the product?
Many functions are today offered for free. Not with Hitateps company

What do you dislike about the product?
In last few months would be shorter list, what I still like. After 5 years of using Hitsteps, company was still unable to create mobile app.

Recommendations to others considering the product:
Did you really asking for questions on which would you not like to hear answer?

What problems is the product solving and how is that benefiting you?
Zero feedback for my questions. Slow software, "there is no mobile phone app needed"... Aha

Yusuf B.
Star Rating: 5

What do you like best about the product?
Hitsteps are one of the best real-time analytics tracker I've ever come across all my years of using analytics software/plugins, I love the fact that you can use it to monitor each visitor and also have a real live chat with them with the Hitseps Live chat features. I give this software 99.9% in marketing and real-time tracking.

What do you dislike about the product?
Well, there is nothing bad about Hitseps, just that one can not get use it for free and yes the tool is 100% worth paying bills for.

What problems is the product solving and how is that benefiting you?
I use Hitsteps for tracking my blogs realtime time users and have chat with them concerning the particular pages they are accessing

Verified User in Hospital & Health Care
Star Rating: 3

What do you like best about the product?
Seeing the contact's location and activity

What do you dislike about the product?
Heatmap is slow for me. I don't see hotspots in the right places

Recommendations to others considering the product:
Try it. You may like it.

What problems is the product solving and how is that benefiting you?
Tracing the origin of contacts

Verified User in Building Materials
Star Rating: 4.5

What do you like best about the product?
I like the immediate access to the what's happening inside my site

What do you dislike about the product?
Price, a lower cost is an important thing to consider in this times.

Recommendations to others considering the product:
More intuitive

What problems is the product solving and how is that benefiting you?
New Keywords for google ads, visits on especific pages, compare with google stats

yonghui C.
Star Rating: 4

What do you like best about the product?
it is so useful and it is not that pricy. it functions well as well.

What do you dislike about the product?
some maybe not that easy to use and you need to do the learning process

Recommendations to others considering the product:
really good and functioavle

What problems is the product solving and how is that benefiting you?
it is so useful and save my work time

Robert G.
Star Rating: 5

What do you like best about the product?
Providing ability to chat with our visitors in early stages of development helped us to crush lot of bugs while communicating with our beta testers and looking at pages they are looking.

What do you dislike about the product?
All experience were great while using Hitsteps

What problems is the product solving and how is that benefiting you?
They have helped us to identify our most popular pages and pages that need more attention to improve.

Ayesha S.
Star Rating: 4

What do you like best about the product?
Love that you can use it to analyze thoroughly

What do you dislike about the product?
Can get super technical and detailed which can be confusing

What problems is the product solving and how is that benefiting you?
Really helpful with analyzing large amounts of information

Frank K.
Star Rating: 5

What do you like best about the product?
Easy to understand for a novice group of people

What do you dislike about the product?
Although it shouldn’t be considered a negative in my view it provides a fair amount of information that other team members can be overwhelmed by.

What problems is the product solving and how is that benefiting you?
We have been working on a new website and focusing our keyword search and this has really been helping our team gain insight and direction.

Verified User in Accounting
Star Rating: 4

What do you like best about the product?
I like that it allows us to get engaged and chat with our page visitors via their chat tool. I haven't had a problem with this service yet and I don't plan on leaving them any time soon either!

What do you dislike about the product?
I personally feel like it is a bit evasive if I can see what other sites people have been viewing aswell as ours, but that's the whole point for the job- to make sure you know what your consumers want and how to reel them in!

What problems is the product solving and how is that benefiting you?
None

Anna K.
Star Rating: 4.5

What do you like best about the product?
Hitstep-Web-Analytic is a perfect software for anyone who want to control and monitor the visitors visiting website of the company. It has many futures, I liked the most Heatmap that allows you to see the most clicked places of your websites. It is really reliable product. when you are watching your visitors also you can help them by using online-chat platform.

What do you dislike about the product?
it is quite good product and I did not have any problem with this software up until now, its price is also affordable for anyone.

Recommendations to others considering the product:
I highly recommend, just try it and see the power.

What problems is the product solving and how is that benefiting you?
Great visitor management software that allows us to monitor our potential customers. Real time analytics is also serving reliable reports.

karin l.
Star Rating: 4.5

What do you like best about the product?
Hitsteps Web Analytics is quite easy to use and control it. I was using with this software in my previous job position in my organization I can say I was monitoring every visitors visiting our website with their clicks. It has many futures such as real time analytics, categorizing reports. Also I liked more I was helping our visitors with live-chat to inform and give more information about their seeking.

What do you dislike about the product?
There is nothing to say bad about this product I can say it was quite good product for my organization, right now still my friends are using this product and they do not have any complains.

Recommendations to others considering the product:
I can highly recommend for any companies who want to research and control what their visitors doing inside your website.

What problems is the product solving and how is that benefiting you?
Thanks to Hitsteps Web Analytics, I was observing all visitors activities and checking what kind of help they need and then I was using live-chat mood by connecting with them. It served many futures for my organization and still it is helping.

Verified User in Real Estate
Star Rating: 4.5

What do you like best about the product?
The ease of seeing the summary information at a glance

What do you dislike about the product?
I would prefer a weekly summary with a link to seeing the information day-by-day.

What problems is the product solving and how is that benefiting you?
I set-up a new website with a new facebook page and wan;t to track how it was going

Jamie N.
Star Rating: 5

What do you like best about the product?
Do not need to update software consistently

What do you dislike about the product?
Might not be comparable with old computer

Recommendations to others considering the product:
Yes

What problems is the product solving and how is that benefiting you?
Free add on service

Verified User in Media Production
Star Rating: 3.5

What do you like best about the product?
The live/real-time data on your website is rivaled only by Google Analytics. Strong amount of data on the users and its all displayed in readily accessible fashion.

What do you dislike about the product?
Their free product feels a lot more limited in scope than Google Analytics (e.g. only stores 14 days of comprehensive data history). However, higher level service pricing seems reasonable enough that it may be worth a shot as your site grows.

What problems is the product solving and how is that benefiting you?
When customers report a problem, it is helpful to be able to get accurate information on the visitor's experience while responding and/or chatting with them. Also, the heatmaps are great for identifying pain points.