Charlotte B.
Star Rating: 4

What do you like best about the product?
Easy to use and an intuitive platform, combined with helpful account managers like Scott and John we have found Mention Me easy to use and the service very helpful.

What do you dislike about the product?
There isn't much I dislike about Mention Me however, some A/B Testing can feel repetitive, so it would be good to get some brand-new testing ideas to push our smaller brands forward and allow us to use it to its full potential.

What problems is the product solving and how is that benefiting you?
Mention Me allows us to identify, acquire and nurture our best customers. It stands out from our other channels and tools, driving new customer acquisition and long-term goals.

Kirsty B.
Star Rating: 5

What do you like best about the product?
The versatility and the fact that you can test and make tweaks to your campaigns to make sure you are leading with the most optimised version to gain your customer's interest. John makes a huge effort to keep things fresh and moving forward.

What do you dislike about the product?
We are finding the share rate hard to build on and improve but that is a work in progress between our team and the team at mention me so we feel it is in hand.

What problems is the product solving and how is that benefiting you?
Mention me is helping us to onboard new customers through our current loyal customer base. We find it a good way to help spread brand awareness and grow our sign ups.

Verified User in Security and Investigations
Star Rating: 4

What do you like best about the product?
Our account manager John is fantastic, we previously had someone else who wasn't very useful but since we've had John things have been great, he always knows what is going on and able to provide insight and suggestions.

What do you dislike about the product?
I find that the interface isn't as clear as other systems and it's often hard to find what it is I'm looking for, such as specific reports etc. but other than that all is well.

What problems is the product solving and how is that benefiting you?
For me, we're currently in the process of reevaluating the benefit of MentionMe for both the product and the subscription sides of the business. Things are looking good but we have some further analysis to complete.

Alejandro Suarez P.
Star Rating: 4.5

What do you like best about the product?
The support you receive from the account managers and customer experience manager. They help you with implementing better strategys

What do you dislike about the product?
Some parts of the interface are difficult to use and can be tricky. I would love to see a dashboard where i could filter results by campaign not just in a whole.

What problems is the product solving and how is that benefiting you?
integration with my e-commerce to gain new leads via referral

Angela R.
Star Rating: 5

What do you like best about the product?
ROI is easily proven. Very well organised platform, with supportive team.

What do you dislike about the product?
Sometimes there is a lot in the platform and takes some time to understand it all and use it to its full potential.

What problems is the product solving and how is that benefiting you?
Generating new customers and helping with return purchases.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
MentionMe provides an efficient means to acquire customers, account managers are very responsive and proactive.

What do you dislike about the product?
The platform can be fairly hard to navigate, however after a recent redesign this has been addressed.

What problems is the product solving and how is that benefiting you?
MentionMe has allowed us to market to and reward existing customers.

Verified User in Apparel & Fashion
Star Rating: 5

What do you like best about the product?
Our account manager John Taylor has been brilliant—excellent communication, speedy replies, and always helping us look at new ways to optimise.

What do you dislike about the product?
No downsides come to mind. We have had a very positive experience with Mention Me so far.

What problems is the product solving and how is that benefiting you?
One of our biggest targets is new customer acquisition, and we see a constant stream of new contacts from Mention Me.

Verified User in Insurance
Star Rating: 3.5

What do you like best about the product?
The analytics are quite a learning curve, however if you need a meeting or tutorial, representatives are always available and more than happy to go through everything. Communication is great, you can always email and get a response, and everyone is very friendly.

What do you dislike about the product?
Communication is great, however more explanation is sometimes needed as to why requests are unable to be met - ie why HTML custom won't work on some stages, but does on others. Imagery can take a while to complete as the design team is very busy. There is only one person working on the engineering side of things, so lets hope he doesn't leave! A basic How-To email guide for the analytics would be very handy for anyone just starting out - or perhaps a video tutorial for anyone new to the platform.

What problems is the product solving and how is that benefiting you?
We are able to accurately track how well our referral campaigns are performing across several segments. We are then able to report these stats to our partner, and see how changes effect numbers in real time.

Verified User in Health, Wellness and Fitness
Star Rating: 3.5

What do you like best about the product?
lots of different options to run referral programs. built in a/b testing is great. the reporting dashboard in the platform is quite good too. the customer support is very responsive, collaborative and helpful - both in resolving issues and in thought partnership on experiments and performance.

What do you dislike about the product?
the user journey for the referrer and the referee is more complex bc of the extra step of signing up to mention me and giving GDPR permissions. it's unclear how that impacts conversion rates, but it does add several stages to the customer journey. there's no easy reporting on the performance of the emails. there's no API to pipe the data into our DB and analyse better, though it's possible to do via webhooks.

What problems is the product solving and how is that benefiting you?
Easy set up of referral program with minimal engineering time and a lot of flexibility to experiment with different incentives, messaging and creative. Mention Me enabled us to get our referral program off the ground quickly and continuously optimise it.

Verified User in Primary/Secondary Education
Star Rating: 2.5

What do you like best about the product?
The referral widgets that mention-me provide are extremely customisable, which create a seamless user experience on site in terms of brand look/feel. The onboarding process was extremely well structured and the ability to AB test different incentives helps better understand what it is your customers like.

What do you dislike about the product?
Some aspects of the set up process were difficult to implement and as such we have gone live with the scheme without accurate tracking in place. Sometimes it feels much more like we are trying to fit what we can of our business structure into their platform rather than having a platform which is flexible enough to accommodate different business types.

What problems is the product solving and how is that benefiting you?
Due to our purchasing process being a little more complex than a standard e-commerce site I have found that some of the aspects of mention-me's platform are unavailable to me currently. The team is working with me to see what more of the platform can be unlocked but I can see there are definite limitations of the system, which it seems is designed for primarily e-commerce product based businesses rather than subscription/membership type businesses.

Carina M.
Star Rating: 4

What do you like best about the product?
Our account manager is really lovely and so knowledgable about RAF and what we can do to optimise our results. They're often come up with new solutions if we see results dip and their reporting is extensive.

What do you dislike about the product?
We do get a few self-referrers which is a shame however their system does allow us to identify these customers with likely matches so we can remove these if necessary.

What problems is the product solving and how is that benefiting you?
They are a totally different marketing channel to all of our other ones as the best way to convince a new customer to come to us is by their friend telling them. We get a lot of extra revenue from this channel.

Verified User in Package/Freight Delivery
Star Rating: 3

What do you like best about the product?
We've been using Mention Me for a couple of years now and have seen good results with strong new customer numbers and a more loyal customer base overall. Our account team has been incredibly helpful with guiding our testing roadmap and supporting us with any issues, and they are always very friendly and welcoming.

What do you dislike about the product?
Overall the platform offers good value for money, but our concern is around fraud and customers abusing the platform. Mention Me does support in helping manage this, but it's challenging to keep on top of it - with numbers of customers still coming through, made worse by the GMAIL setup, whereby it's much easier to generate a new email address.

What problems is the product solving and how is that benefiting you?
Mention Me enables greater reach and new customer growth, with the referred customers being more brand loyal with a greater lifetime value.

Nadia M.
Star Rating: 4.5

What do you like best about the product?
It's an easy to use platform which our customers have been loving as it benefits themselves and their friend. Our brand have a lot of loyal customers so having this scheme is a great way to reward them.

What do you dislike about the product?
The gamification is a bit complicated. Alot of referrals go as self referring so we do often get queries as to why the referals havent gone though.

What problems is the product solving and how is that benefiting you?
Rewarding our loyal customers for their word of mouth is definitely the biggest problem we have seen solved by using mentionme as a platform

Katheryn T.
Star Rating: 4.5

What do you like best about the product?
Drives acquisition for CRM, easy to use platform, can easily find & download the data we need to use for acquisition in CRM. The mention me team are also very helpful, for example when we wanted to launch our loyalty progam & offer points.

What do you dislike about the product?
Ideally would be easier to integrate with our CRM system, although believe this is more on SAP side.

What problems is the product solving and how is that benefiting you?
Acquisition to the database mostly for CRM, also converting sales from existing & new customers

Verified User in Apparel & Fashion
Star Rating: 5

What do you like best about the product?
The Customer success managers provide full support with your mention-me activities, and are very proactive. The platform has a lot to offer, especially when it comes to data-insights. Customer support will help you launch your new offerings in no-time.

What do you dislike about the product?
There's a lot to do with Mention Me, which can overwhelm you but luckily your customer success manager will provide you with all relevant info, next steps, data insights, etc.

What problems is the product solving and how is that benefiting you?
Mention Me is helping us aquire more new customers, and the greatest benefit is that it's a low-maintenance platform so will still show positive results even when running on its own.

Harry C.
Star Rating: 4

What do you like best about the product?
The user face is simple to use, and being able to pull and review results quickly is really helpful. The level of service provided by Mention Me and the account managers is another big positive.

What do you dislike about the product?
Nothing particularly sticks out as being a negative of Mention Me and the platform. Some additional features which have been discussed with Chris would be welcomed.

What problems is the product solving and how is that benefiting you?
Mention Me is helping to drive new customer acquisition with an higher than average AOV, which is really positive. We see referral marketing as a key long term driver for success and Mention Me facilitates that.

Clémence T.
Star Rating: 4.5

What do you like best about the product?
Mention Me provides a plug & play solution for referral programs that is easily implemented. And, most of all, they offer the "share by name" feature which we love and no other competitors are offering (according to our knowledge of course).

What do you dislike about the product?
The price point can be a little bit higher than some of their competitors, but there are more features and the support is really here.

What problems is the product solving and how is that benefiting you?
Mention Me helps us to recruit more new customers with a CPA lower than other acquisition methods. So, the number of trialists (name of our 1st-time customers) and of course our revenue are improved!

Tasha R.
Star Rating: 4.5

What do you like best about the product?
The team are really engaged and efficient workers. They are quick to respond and provide thorough and detailed feedback on calls.

What do you dislike about the product?
There is quite a lot to get your head around the platform, which I found to be quite time consuming at the start!

What problems is the product solving and how is that benefiting you?
Mention Me is helping to increase our revenue and customer retention.

Verified User in Consumer Goods
Star Rating: 5

What do you like best about the product?
The Mention Me solution is very well-designed and user-friendly. It also provides the access needed to manage your referral scheme on the fly and insight into performance.

What do you dislike about the product?
Based on my experience so far, there are not any areas of the solution that I do not like.

What problems is the product solving and how is that benefiting you?
The Mention Me solution provides a flexible referral solution and enables the testing of various incentives to identify the best-performing referral mechanic. The solution also supports data enrichment opportunities to collect data from low referral propensity customers instead of always showing the referral offer.

Jasper L.
Star Rating: 3

What do you like best about the product?
Mention Me allows you to quickly implement and test how a referral scheme would perform for your business.

What do you dislike about the product?
It is a very inflexible platform. You can change the colours, fonts and images (well their support team can, you can't - a real pain!) but beyond that you're locked to their layouts. Their reporting has been improved lately but it has been a challenge to understand who our top referrers are and where we should actually be focusing to make the biggest improvements.

What problems is the product solving and how is that benefiting you?
Whether or not there is customer demand for a referral scheme

Rosie P.
Star Rating: 5

What do you like best about the product?
The platform is very easy to use. I am supported by a very helpful account manager who makes sure i understand everything and suggests helpful tips for optimisation.

What do you dislike about the product?
I can't think of anything i dislike. I think it might be slightly improved by automatically approving the gamine rules, but i understand why we must approve them mannually

What problems is the product solving and how is that benefiting you?
It is increasing the number of new customers we get. This is a focus for the business, and mentionme has proven to be a valuable acquisition channel. Brand awareness in smaller territories is another benefit

Weronika W.
Star Rating: 5

What do you like best about the product?
One of their strongest assets is the team. The level of professionalism and speed of work is admirable. Any requests are addressed immediately and the team is very proactive. As a result the platform is continuously being developed and improved.

What do you dislike about the product?
I struggle to think of anything, as it is a great tool to develop a referral programme.

What problems is the product solving and how is that benefiting you?
We initially brought Mention Me in as a GDPR solution for referral, but quickly realised it was more than that and it is a great commercial tool to drive the business.

Verified User in Apparel & Fashion
Star Rating: 4

What do you like best about the product?
Great CSM - very helpful & offered good options for optimisations/testing Platform easy to use Useful reporting options - have access to everything we need Ability to integrate with our ESP (Emarsys)

What do you dislike about the product?
Would prefer more meetings than once a month to touch base and discuss optimisations/testing opportunities We have issues with customers trying to game the system - would be ideal if these were flagged in real-time to the customer rather than needing to go through manually

What problems is the product solving and how is that benefiting you?
Acquisition - but only accounting for about 5% of our New Customers - looking to use frequent referrers in automations and offer different incentive to help push this % up Works in the background without needing too much day-to-day attention - good for a team lacking in resources!

Chloe W.
Star Rating: 4

What do you like best about the product?
The ability to easily A/B test. The team are quick to implement changes needed or put live any new campaigns.

What do you dislike about the product?
The integration works best for e-commerce vs subscription businesses although you can find workarounds.

What problems is the product solving and how is that benefiting you?
Referral now makes up to 20% of all acquisitions

Clare A.
Star Rating: 5

What do you like best about the product?
It's simple to use, and visually pleasing

What do you dislike about the product?
It can be hard to navigate the platform at times

What problems is the product solving and how is that benefiting you?
It's helping to get us new customers, and we can see that they are returning too. It's especially useful for us to get new customers when we launch new markets

Verified User in Food & Beverages
Star Rating: 5

What do you like best about the product?
Mention me is excellent in support campiagns, the A/B testing is beneficial and learns from data-driven results, and the account reps are always available. I won't look to move to a competitor.

What do you dislike about the product?
I don't have any issues with Mention Me, they are quite helpful and work towards resolving an issue when it does come up.

What problems is the product solving and how is that benefiting you?
Mention Me is beneficial in attraction new customers by existing customers shouting about the business. I think the systems in place are well-optimised to do so!

Bethany H.
Star Rating: 4

What do you like best about the product?
With support from Nick our platform works really well for our model. The automation of reward fulfilment is great

What do you dislike about the product?
The actual customer journey is very fixed and not as customisable as I'd like. We cant create our own journey, format emails or stages with freedom

What problems is the product solving and how is that benefiting you?
Having a referral scheme as a whole is driving new customers to our product. Mention me is making that trackable at a customer level

Stuart C.
Star Rating: 4.5

What do you like best about the product?
Multiple customer touchpoints to recommend or redeem.

What do you dislike about the product?
Would be nice to have a reward scheme or loyalty program to use alongside

What problems is the product solving and how is that benefiting you?
Reliable and high intent customer visits from prospective customers

Verified User in Food & Beverages
Star Rating: 4

What do you like best about the product?
The mention me team. I have often been reluctant to use tools with managed services but the team have at mention me have been great at helping us make referral as successful as it is at the moment.

What do you dislike about the product?
Not a lot, to be honest, I think maybe the reporting dashboard could be easier to understand. it'd also be cool if there was a way to more easily understand incremental impact.

What problems is the product solving and how is that benefiting you?
Growing our customer base and giving our customer base. Around 3% of our new customers come from referral. Adding to that our existing customers who refer friends have a significantly better CLTV.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
Great account manager, always helpful and good communication! John is the best

What do you dislike about the product?
Don't dislike anything, maybe just wish we could get some premium features included in our plan at no extra cost!

What problems is the product solving and how is that benefiting you?
Solving stagnation of acquiring new customers, MM allows us to drive revenue from new customers on a large scale through referral

Simone V.
Star Rating: 5

What do you like best about the product?
The dashboard and the meetings with the team

What do you dislike about the product?
It takes a lot of work to project manage it

What problems is the product solving and how is that benefiting you?
Integrating with more platforms

Verified User in Internet
Star Rating: 5

What do you like best about the product?
The platform itself is really easy to use and it provides useful insights into our performance, benchmarking against ourself and the industry.

What do you dislike about the product?
My least favourite thing is the download time of the reports!

What problems is the product solving and how is that benefiting you?
Mention Me brings our Refer a Friend campaign all together in one place and makes the process simple from starting a campaign through to reporting

Ellis H.
Star Rating: 4.5

What do you like best about the product?
Regular communications with our CSM who provide helpful advice for driving performance and simple to understand analytics

What do you dislike about the product?
It would be helpful to have more automation with our CRM platform, identifying segments of customers that haven't redeemed their code.

What problems is the product solving and how is that benefiting you?
Quantifying and driving referral for an otherwise unmeasureable channel

Verified User in Insurance
Star Rating: 4.5

What do you like best about the product?
Easy to use an test new ideas and great communication and insight from Carl and past account managers to help us continuously improve the programme.

What do you dislike about the product?
Not much - there can be a lot of info to digest and sometimes it can be difficult to find but I need to explore the new look portal!

What problems is the product solving and how is that benefiting you?
Using word of mouth between friends and family in a more trackable and profitable way to gain customers at a lower CAC. Also increased sense of trust and loyalty.

Verified User in Retail
Star Rating: 4

What do you like best about the product?
Integration with CRM, productive, actionable catch-ups with an engaged Account manager and A/B testing capabilities.

What do you dislike about the product?
The cost can be high and the charging model is a flat fee, I believe.

What problems is the product solving and how is that benefiting you?
It is assisting with our acquisition by incentivising 'word of mouth' referrals.

Verified User in Retail
Star Rating: 3.5

What do you like best about the product?
While the uptake hasn't been groundbreaking, the customers that MentionMe recruits for our brand are clearly VIPs.

What do you dislike about the product?
Performance was initially slow, and take some time to snowball.

What problems is the product solving and how is that benefiting you?
It's helping our acquisition strategy, and recruiting customers with a higher AOV than many other channels.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
Easy platform to use, flexible, customisable, can charge images, text, preview. Doesn't need much tech to get involved.

What do you dislike about the product?
We do not have an account manager making it hard to know what we can do to test or how to scale up the program not just by spending more. How do we link it to our marketing. Lack of communication and proactivity.

What problems is the product solving and how is that benefiting you?
Targeting new customers that look like our exisiting customers. But our program is still small.

Ben B.
Star Rating: 4.5

What do you like best about the product?
Mention me is simple to install/ use, and set new CS personnel up on

What do you dislike about the product?
Customers can become confused at times, but we can always help!

What problems is the product solving and how is that benefiting you?
Referrals for new customers, and rewarding loyal customers

Verified User in Food & Beverages
Star Rating: 5

What do you like best about the product?
I like how insightful all the reports are, how helpful the team is and how powerful the tool is to gain new customers and reward existing customers

What do you dislike about the product?
There really are no downsides! They are always asking for feedback, super quick to respond and everything so far has run smoothly

What problems is the product solving and how is that benefiting you?
It is helping reward existing customers, gain new customers and has helped solve us track people's "word of mouth" referrals

Verified User in Apparel & Fashion
Star Rating: 5

What do you like best about the product?
Monthly catch up with the team to track the progress of the referral system and insight into what can be improved

What do you dislike about the product?
I can't think of anything, the programme works well the way it is set up

What problems is the product solving and how is that benefiting you?
It is helping us reach a wider customer base

Verified User in Retail
Star Rating: 4

What do you like best about the product?
Client onboarding has been very helpful. The team are friendly. We're excited by the AB testing feature within Mention Me.

What do you dislike about the product?
Not the most intuitive platform. But once you understand it, it's very powerful. Integration isn't the smoothest.

What problems is the product solving and how is that benefiting you?
New customer acquisition. Find brand advocates and utilise data to create lookalike audiences.

Verified User in Retail
Star Rating: 3.5

What do you like best about the product?
Easy to use tool Good tech and integration Mostly excellent support

What do you dislike about the product?
Would love some more access to do things ourselves No out of hours support Quite a lot of add-on costs for anything beyond BAU

What problems is the product solving and how is that benefiting you?
Growing new customer numbers through referral

Verified User in Food & Beverages
Star Rating: 4.5

What do you like best about the product?
Service, customer success, they are really quick, responsive, and helpful

What do you dislike about the product?
Tech implementation can be somewhat complex

What problems is the product solving and how is that benefiting you?
There are not many good partners to do referrals, developing something from scratch is too much and this is exactly where mention me is helping,

Verified User in Performing Arts
Star Rating: 3

What do you like best about the product?
The people I came into contact with at the company were all helpful and very friendly.

What do you dislike about the product?
Sometimes communication tailed off without a satisfactory conclusion.

What problems is the product solving and how is that benefiting you?
Their referral technology and data gathering are helpful for marketing.

Verified User in Retail
Star Rating: 3.5

What do you like best about the product?
They really are the experts at referral and have lots of suggestions for improving referral performance.

What do you dislike about the product?
It's expensive and I think they need to branch more into loyalty.

What problems is the product solving and how is that benefiting you?
Lower CPAs

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
The support and guidance through the setup

What do you dislike about the product?
The platform is a bit slow at the moment

What problems is the product solving and how is that benefiting you?
An offer that we want to amplify

Verified User in Consumer Goods
Star Rating: 4.5

What do you like best about the product?
The referral integration without much upfront investment

What do you dislike about the product?
Paying additional fees when more markets are added

What problems is the product solving and how is that benefiting you?
Referral - it's leveraging a very engaged audience

Holly A.
Star Rating: 5

What do you like best about the product?
The customer service management received is second to none, from integration to A/B testing they are always on hand and go over and above. The platform is really intuitive and easy to use for insights and sharing with the wider business.

What do you dislike about the product?
Additional tech support would be useful in some cases - we do not have a large in-house tech team and some of the integration guides weren't too easy to follow

Recommendations to others considering the product:
If you have a small team and want to move into referral marketing without too much time resource available then this is the right solution!

What problems is the product solving and how is that benefiting you?
We are still in our infancy on the programme but are currently building a robust testing plan to see what works the best for our business

Anna Sara R.
Star Rating: 5

What do you like best about the product?
The tool is great to make referrals easy for customers and for us to test different offers, copy, images etc. The team (and our brilliant CSM, Nick) is absolutely great in keeping in touch, sharing their learnings across different clients and tailoring new ideas, AB tests, etc. to suit our business.

What do you dislike about the product?
You'll need a good partner with your ecom platform to set things up but on the Mention Me side things are very easy and straightforward.

What problems is the product solving and how is that benefiting you?
Making referrals easy, testing different rewards, copy, imagery. Tracking referrals and measuring success.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
MentionMe is a brilliant partner for a successful Refer-a-friend program : the platform is super easy to use and their teams are always there to support you + coming with new ideas to test and optimise performance.

What do you dislike about the product?
they could improve the way to access the creative on the platform - not straight forward

Recommendations to others considering the product:
quick to set up and they have a great expertise across lots of industries now

What problems is the product solving and how is that benefiting you?
Mainly relevant for new customers acquisition for us, but it also contributes to improve our brand reputation (spreading good words) and also to some extent, impacts repurchase rate

Benjamin E.
Star Rating: 3.5

What do you like best about the product?
Easy to use and set up. Great for interaction with customers and referels. Have a excellent Customer service back end.

What do you dislike about the product?
Can cause issues when setting up codes and linking with Magento

Recommendations to others considering the product:
Easy to set up and great customer service

What problems is the product solving and how is that benefiting you?
Advertising and returning customers

Kayleigh C.
Star Rating: 4

What do you like best about the product?
Dashboard of performance for over the last 30 days, so see how we're doing on a daily basis, along with the share and purchase rate

What do you dislike about the product?
Can't view reports from mobile, but that's the only issue so far

Recommendations to others considering the product:
Good if you want to see exact numbers and where your customers are coming from

What problems is the product solving and how is that benefiting you?
We're tracking and encouraging refer a friend and Mention Me allows us to see exactly how this channel is performing

Catherine B.
Star Rating: 3.5

What do you like best about the product?
I liked the product. I like that they say they can increase customers by 30 percent. It seems like a very valuable marketing tool.

What do you dislike about the product?
The price point. I am a small business and the price point is meh.

What problems is the product solving and how is that benefiting you?
I would solve my customer problem. I have customers, but could always use more.

Laura H.
Star Rating: 5

What do you like best about the product?
-Makes it easy for our members to refer. -Great tracking and analytics which are easily accessed. -The customer interface is highly customisable campaign by campaign. -Excellent account management

What do you dislike about the product?
There are gaming controls in place but the nature of referring makes it difficult to know what proportion of referrals are true, versus those that would have otherwise joined but googled us to find a referral bonus. That said, MentionMe make it easy to add more controls but I've found it difficult to do this without constraining 'true' referrals.

What problems is the product solving and how is that benefiting you?
Easy to track shares (by existing customers), and very easy to perform A/ B tests to work out what reward/copy/imagery/campaign performs best.

Finn L.
Star Rating: 5

What do you like best about the product?
MentionMe provides a powerful solution for referral marketing which is simple to integrate and easy for marketing teams to access and manipulate. We've been really impressed with the speed & proactiveness of our account manager(s) too.

What do you dislike about the product?
N/A

What problems is the product solving and how is that benefiting you?
We've achieved as much as a 15% share of new customer acquisition through MentionMe after only 5 months using the platform.

Verified User in Retail
Star Rating: 5

What do you like best about the product?
How well geared it is for marketing teams with clear dashboards, tracking, A/B testing, tracking of orders etc. The entire set up.

What do you dislike about the product?
I dont have things to say here, they are great

What problems is the product solving and how is that benefiting you?
We are tapping into a channel that was not at all addressed.

Finn C.
Star Rating: 5

What do you like best about the product?
The ease of implementation, the company, the culture.

What do you dislike about the product?
Struggling to think of anything, have yet to be let down.

What problems is the product solving and how is that benefiting you?
Referrals, new revenue channel, increasing customer acquisition rates

Verified User in Apparel & Fashion
Star Rating: 5

What do you like best about the product?
The easiness to integrate, great onboarding, quick support.

What do you dislike about the product?
Designs are sometimes a bit tricky to change

Recommendations to others considering the product:
Seamless implementation, easy to expand to other markets and languages, quick support.

What problems is the product solving and how is that benefiting you?
We wanted to grow our referral program and Mention Me was a perfect fit for us.

Sean T.
Star Rating: 4

What do you like best about the product?
The reporting and tracking is fantastic, with tools to help manage referral simply.

What do you dislike about the product?
People try and take advantage of our referral offer but they help us manage this.

What problems is the product solving and how is that benefiting you?
We wanted a way to track and encourage referral. The use of names makes this very easy.