Elise S.
Star Rating: 5

What do you like best about the product?
The best thing about DealHub is the ability to customize our quoting process to the point where we can actually IMPROVE quality of life for our end users and managers. All of the feedback during UI testing (so far) has been nothing but gushing positivity over the time saved, ease of use, and simplicity that helps our sales team move fast and deliver a better customer experience. As for the admins, some of the testing features such as dependencies check, impact analysis, and inspector are friggin' clutch. The integration with HubSpot is a huge plus, considering not all tools play so well in that regard with HS. Finally, the implementation team we had were absolutely top notch. They were there to hold my hand through learning the admin side, encouraging testing and validating after the fact, teaching me tips & tricks, and providing additional sanity checks and support along the way to preparing for launch. This level of support I've never experienced with any other tool implementation.

What do you dislike about the product?
What I would improve about DealHub are the ability to interact with (maybe not edit but at easily reference) the data in the summary tables, simplify the proposal attributes feature (the feature is great but the function is a little clunky), and would ask the DealHub dev team to continue improving on the impact analysis feature. Its absolutely awesome but seems to miss some of the conditional answers stuff which can send me chasing my tail sometimes when making changes. Some of the tips and tricks my implementation team also shared would be great to have generally available as features/options (example: eliminating the option to "add" question group tables when copying is the intention).

What problems is the product solving and how is that benefiting you?
The biggest problem we were attempting to solve was time-saving time and improving quality of life for our sales leadership. Our current process using native HubSpot function requires each quote we send out to be reviewed and approved, and there wasn't any customizable approval logic which meant every detail had to be poured over dozens of times a day eliminating time for actual daily tasks. As you can imagine, this also impacts the ease of use for our sales team and delivery speed to customers. Overall, the time saving and nimble nature of DealHub is a huge improvement for all involved parties.

Cameron L.
Star Rating: 5

What do you like best about the product?
DealHub is the undisputed leader in the CPQ software space. It's not just about the primary CPQ functionality, but their DealRooms are game changers in the proposal space. It is a complete upgrade to your buyer journey that you can not put a price tag on. Administering the tool is also extremely approachable for even the non-tech savvy which is a major win in my book. Their CS and implementation teams are extremely hands on in the onboarding process which is key when designing a CPQ as projects can easily get behind or abandoned altogether with other players in this space.

What do you dislike about the product?
They just recently addressed my only previous issue which was that the backend interface was a bit outdated in appearance, but they just launched a new one that completely fits the bill.

What problems is the product solving and how is that benefiting you?
First and foremost they are solving a gap in keeping reps inside the lines of acceptable while also making for the easiest deal desk experience of all-time with their approval flows.

Mary W.
Star Rating: 5

What do you like best about the product?
DealHub is a great CPQ tool. Easy to configure, intuitive to use and has robust features. Completely streamlined the qoute process from beginning to end. However, the best part of DealHub is the support and customer success team. I've implemented a lot of software tools and it's unmatched. Whenever I have a question, I get an answer in a very reasonable time. I can easily spit ball ideas or hop on a quick call to discuss future possibilities. Darlene and Jacob always make my day when I work with them. It's gotten to a point when we're having problems with other tools my team says "We need a Darlene and Jacob." Absolutely stress-free process from beginning to end.

What do you dislike about the product?
Limited mobile app - would be nice if there was an app for approvals, etc.

What problems is the product solving and how is that benefiting you?
We experienced issues with not having signed deals for billing to refer to, inconsistent pricing and a slow process (manual proposal creation). Dealhub helped us streamline the entire process and instantly made quotes that reduced errors. We now have a signed document for every deal that is made and can easily reference. Completely scalable and adapts well as our company grows.

Chris M.
Star Rating: 5

What do you like best about the product?
It is really easy to use and to configure. You don't need to know how to write code to use it. It gives great flexibility when you need to add new information on the Playbook and do it quickly.

What do you dislike about the product?
Sometimes, the logic behind the operation of the Playbook can cause problems. For example, when a conditional answer does not change the answer of a question if that question has been answered manually by a user. Also, the ability to find work arounds by creatibng additional (hidden) questions to help with specific problems can sometimes lead you to overuse that method and end up with a quite complex Playbook

What problems is the product solving and how is that benefiting you?
It makes it really easy to incorporate new information onto the Playbook and gives versatility with complex business cases. It also shortens the time needed to configure new imolementations.

Andy G.
Star Rating: 5

What do you like best about the product?
I am thoroughly impressed with the self-service and highly configurable nature of this system, which empowers us to generate quotes for even the most intricate models imaginable. Having previously dealt with a bespoke system that was not under my administration, I am unable to provide a direct comparison with competitors. However, the remarkable aspect of this system lies in its ability to swiftly accommodate even minor modifications, a task that previously necessitated the involvement of external developers. The exceptional support offered by DealHub has been a game-changer for us. Their team's extensive expertise is readily apparent, as they consistently address our queries and concerns with proficiency. Notably, their adeptness extends to seamlessly integrating the system with our CRM, further streamlining our workflow. In conclusion, the self-service capability, adaptability, and robust support from DealHub have truly transformed our quoting process. This system's potential to handle intricate models coupled with DealHub's knowledgeable assistance, including the seamless CRM integration, makes it an invaluable asset to our operations.

What do you dislike about the product?
While acknowledging DealHub's impressive track record with larger enterprises, it's evident that our company, though smaller in scale, occasionally encounters limitations within the system. As we explore the system's capabilities, there have been instances where we feel the boundaries are being stretched to accommodate our needs. While the feature enabling product exportation and bulk modifications is commendable, we find ourselves wishing for a more direct approach. Access to the backend database for edits would greatly expedite the process and simplify our workflow. Furthermore, the absence of an option to export playbook configurations for batch edits is a notable shortcoming. Additionally, enhancing the system's comprehension of multi-system scenarios would greatly enhance its usability. We've encountered challenges where items from distinct systems within the same quote cannot be cross-referenced in the output document, which impacts the coherence of the final output. It's worth mentioning that the output document, while functional, does appear somewhat cumbersome. Moreover, the DealRoom experience could benefit from a revamp. A comprehensive self-service configuration feature set would be highly advantageous, encompassing areas like email templates and other crucial aspects.

What problems is the product solving and how is that benefiting you?
It effectively addresses our need for swift customer quoting, enabling us to provide timely and comprehensive proposals. Additionally, it serves as a valuable tool for ongoing sales enablement, allowing us to showcase our complete solution to our sales team.

Verified User in Financial Services
Star Rating: 4.5

What do you like best about the product?
The best part of DealHub is the Team! They have been very helpful in collaborating with us to solve our business problems and accelerating the sales team and process. The system has all the functionality we need - and we can't wait to leverage it more as our implementation grows.

What do you dislike about the product?
The system/software itself can be difficult for first time users and admin. We recently went live with our implementation and are working hard to enable our sales organization to become accustomed to the system.

What problems is the product solving and how is that benefiting you?
DealHub is giving us clear visibility into the financial terms of our deals. We are using it primarily for review and approval of commercials and place for all senior stakeholders to come together and discuss the terms of the deal. We plan to, in the near future, to expand our use into discounting and increasing delegation of authority.

Andreea B.
Star Rating: 5

What do you like best about the product?
Most of the product is simply amazing and simple to use (as a frontend user). The people I've interacted with so far are also awesome, from responsiveness to the way they adapt to your individual needs as a client. An extra plus on the people's side is that they are also a great to work and talk to!

What do you dislike about the product?
There is a bit of complexity to the backend if you have a lot of implementation requirements, but one thing that makes that complexity less daunting is the fact that you're supported by an awesome DealHub team (shout out to their Customer Success and Support team).

What problems is the product solving and how is that benefiting you?
Main painpoints that is solved straight from the start - the product and pricing configuration, with all the rules and approvals that go with. Document generation has also simplified our quoting and contrating process as we can apply dozen of rules and restrictions so that the user does not feel the burden of the process.

Grant C.
Star Rating: 5

What do you like best about the product?
The availability and breadth of knowledge the CS team I've worked with is top-notch. We have a particularly rule-heavy instance with a lot of moving parts. Dealhub CS is consistently available to help me provide my company with an instance our sale team depends on. Shout out to Darlene and Jacob!

What do you dislike about the product?
Really not much. An occasional quirk or two here and there but the product works great. As someone who's taken over admin rights, without much technical background, it can be intimidating but empowering. I'm thankful to have Dealhub!

What problems is the product solving and how is that benefiting you?
We had cumbersome Order Forms living in Excel before Dealhub. Even small changes required lots Deal Desk review. This means there was always a long queue of Order Forms to review, which took up a ton of time and slowed sales reps from getting orders signed and processed. We don't yet use Dealhub for all aspects of our business but I'm certain we will soon. It removes a heaping amount of tedious work and allows us to focus on other areas of efficiency.

Verified User in Computer & Network Security
Star Rating: 4.5

What do you like best about the product?
Many things I love about DealHub. For one it's extremely customizable and they can configure it toward your organizations specific needs and use cases. The support is amazing as well. They will meet with you any time to further customize the solution to your needs and will do all of the backend changes for you. We are constantly adding new SKU's and prices that are ready to quote immediately upon request.

What do you dislike about the product?
There are a few small things that can't be changed in the platform. For example some cells must show a value so they need to input a character in those cases whether it be a "-" or "0". Another minor inconvenience is that you need to duplicate a quote in order to edit it.

What problems is the product solving and how is that benefiting you?
Quoting with ease. Monthly or annual quoting ability.

Nadia C.
Star Rating: 5

What do you like best about the product?
DealHub has the perfect level of customization to adapt its solution to whatever business product structure. In our case, we were struggling to find a quote solution capable to handle our line items definition. Thanks to DealHub, we integrate with our CRM to use the Data already collected and generate a quote in minutes. Further than that, the quote is presented in an online branded landing that can be shared via email. Creating quotes, generating contracts, signing contracts and next will be adapting existing contracts to upsells and expansions. Integration with our CRM Customization of the line-items structure Approval criteria and workflow Customer Success always available Gain of time Professional quotes Automatic contract generation Contract signature flow

What do you dislike about the product?
DealHub has a powerful detail of customization and adaptability to your pricing structure and that means that you need to expect time for setting up the tool and getting familiar with the internal functionalities. In my opinion, this is normal as they really answer no matter complex pricing structure you may need.

What problems is the product solving and how is that benefiting you?
Creating quotes, generating contracts, signing contracts and next will be adapting existing contracts to upsells and expansions.

Kelly G.
Star Rating: 5

What do you like best about the product?
Easy to Implement and Maintain from an admin perspective. Easy to use for Sales Team to follow along with the playbook questions to create their quotes. Support Staff is always responsive.

What do you dislike about the product?
Output Documents and Logos in Pixels is not easy to customize on your own, but when i reach out to support for help, they are always there to assist.

What problems is the product solving and how is that benefiting you?
It provides an automated way for our reps to create quotes, have that all sync back to our CRM so that management can pull booking reports and even revenue allocations reporting.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
The product is very configurable and our account team is VERY responsive and helpful. I have never worked with a vendor before that is so willing to hop on calls and get things figured out. I have also used salesforce CPQ, and dealhub is much less complex, but achieves the same things. If I had to do it over again I think I would still choose dealhub over Salesforce CPQ. We are a mid sized business that deals with enterprise and small business contracts and dealhub is able to accomodate all of our needs.

What do you dislike about the product?
There is a bit of a learning curve, but that is the case with any quote to cash tool

What problems is the product solving and how is that benefiting you?
Dealhub is helping accelerate the contract process for our reps and prospects/customers. We also need to be able to accomodate custom pricing etc and have all of it sync back into our accounting systems for invoicing and billing.

Josh Z.
Star Rating: 4.5

What do you like best about the product?
The training while building approach is very helpful in getting started. The application seems to be able to manage 98% of all requirements and is a much better option than Salesforce CPQ. We were able to deploy within a few months vs the 8-12 months with Salesforce. Really feel like Dealhub is a partner - not just a vendor.

What do you dislike about the product?
There are still flexibility issues. For instance, the Output document configuration needs some love and care from the Dealhub engineering team. It's as good as Salesforce classic templates / alerts. Would like to see Output document configuration given the same care as Dealroom. This is still important. Redlining capabilities need improving as this is critical for all companies. Additionally, the Deal Desk manager needs a "super user" capability to adjust a proposal without having to duplicate a submitted one.

What problems is the product solving and how is that benefiting you?
Able to utilize an application to select the SKU's and pricing vs the spreadsheet and word docs we have used in the past. This is the first application I can ever remember that Sales Execs actually likes!

Matias S.
Star Rating: 4

What do you like best about the product?
You can get a good result with minimal effort. Dealroom (micro-site) flexibility, look and feel. CSMs are the best! always trying to push our requests to the development team.

What do you dislike about the product?
Sometimes Dealhub limitations are a pain, we have to use Salesforce automation to adjust Dealhub limitations. Lack of BI tools and metadata monitoring. Versions management, we can't work on two projects at the same time without causing dependencies.

What problems is the product solving and how is that benefiting you?
We unified and formalized our way to sign customers on new contracts. It helps us to keep track of deal information and provides a smart way to control which deals can be closed (smart deal-desk).

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
Very customizable experience to your business needs. Timely support and enablement teams that ensure your CPQ flow will execute exactly as you intend it to. Integrates easily with salesforce and syncs in however way you want it to.

What do you dislike about the product?
UX could be improved a bit to make it more user friendly for folks who don't live and breathe in the quote/sales cycle sphere.

What problems is the product solving and how is that benefiting you?
We had a very complicated product and pricing strategy that dealhub makes incredibly easy to streamline for our sales reps. The dealhub support team was instrumental in helping us conslidate and simplify our own pricing challenges and ensure a smooth roll out of our new cpq process.

Paula B.
Star Rating: 5

What do you like best about the product?
Simplifying the completion process for sellers and allowing the company to enforce controls into the process. The support from Roy Konfino has been outstanding.

What do you dislike about the product?
Any glitches but all are being supported and fixed by Dealhub & Roy. Adapations and enhancements have been addressed promtly so we are able to make improvements as we go.

What problems is the product solving and how is that benefiting you?
Guided Quoting & Quick Bundling for easy quoting building ​. Streamlining so all sellers align to Global standards and best practices. Enhancing SKU management and pricing updates. Flexibility to have dedicated workflows for approval processes, quote templates etc

Elise M.
Star Rating: 4.5

What do you like best about the product?
There is always a solution for what you want to implement and we really work together to achieve greatness. I am never stressed when we need to devellop something new becaus i know Roy will find a solution :-) Also, when we have decided on something internally, Roy has a very valuable input, he is very smart, reactive and experienced!

What do you dislike about the product?
Some latencies in the playbook (but it is better now)

What problems is the product solving and how is that benefiting you?
It supports our very complex pricing rules and definition And our significative need for approval workflow

Christian V.
Star Rating: 5

What do you like best about the product?
DealHub has made our sales workflow dynamic, yet extremely simple. As a sales rep, my time saved through the DealHub tool compared to our previous CPQ is dramatic. Additionally, the customer support provided by Neal and Ariela has been amazing. They've understood our largest challenges and provided quality recommendations to solve them.

What do you dislike about the product?
Honestly, there is not much to dislike with DealHub. There are some minor holes in the product that could be filled to even further improve user workflows. Examples include - a) process to resend/review quotes within the DealHub system. b) discounting product groups dynamically.

What problems is the product solving and how is that benefiting you?
DealHub is helping my team solve a whole host of problems such as: -Speeding up quote configuration and proposal workflows. -Preventing configuration errors which lead to downstream pain. -Enabling sales reps to better understand product packages and proper sales flows. -Improving client experience through the sales or order process. -Providing a source for upsell and onboarding process improvement through their digital dealroom.

Lauryn H.
Star Rating: 5

What do you like best about the product?
Its overall flexibility and implementation team made implementing DealHub into our existing processes a breeze! There were some trials and tribulations, but Brett Davis was INCREDIBLY helpful at every step, giving us workarounds, etc., to assist in making the system bend to fit our needs.

What do you dislike about the product?
There is no spell check for rich text fields, we love them but our folks are error-prone, so having to download external tools to gain this accessibility isn't desirable. There are also limitations to where I can't lock a company-wide Font type and sizing for rich text fields, meaning our users have to adjust every field and make sure all of their font matches which, as you might understand, gets missed more times than not.

What problems is the product solving and how is that benefiting you?
With past CPQ systems we used, there was never one quite flexible enough to bend to our Sales needs. This system allows us the overall flexibility to construct clean, accurate, and professional proposals by simply answering questions!

Robin L.
Star Rating: 5

What do you like best about the product?
Great Customer support, pleasant UI, flexible enough to be creative but advanced enough to have native functionality to support our business needs

What do you dislike about the product?
We sometimes need to get creative with some system limitations, but we are always able to figure out a way.

What problems is the product solving and how is that benefiting you?
Being able to scale our Deal Desk flow, approvals, auto-calculations of products to ultimately create an order form. Good UX for sellers.

Alon R.
Star Rating: 5

What do you like best about the product?
I've been using DealHub for over 3 years, and I must say it's an excellent tool for managing and streamlining the process of creating sales quotes for customers. As a technical admin, I particularly appreciate the ability to customize DealHub to support even the most complex scenarios. One of the things I find most valuable about DealHub is the outstanding customer success, sales engineer, and support teams. They have been incredibly helpful, professional, and always ready to go the extra mile to ensure we get the most out of the tool. Overall, I highly recommend DealHub to anyone looking for a top-notch sales quote management tool that's flexible, user-friendly, and backed by an exceptional team.

What do you dislike about the product?
I haven't encountered any significant issues or concerns. The platform has been incredibly reliable, and the customer success and support teams have been outstanding. In my experience, DealHub has been an excellent solution for managing and streamlining our sales quote process, and I would highly recommend it to others.

What problems is the product solving and how is that benefiting you?
DealHub.io has been an incredibly useful tool for us in managing and streamlining the process of creating and managing sales quotes. Before using DealHub, this was a very manual and time-consuming process, with a lot of back-and-forth communication between our sales team and customers. With DealHub, we've been able to automate much of this process, which has saved us a significant amount of time and resources. The ability to customize the platform has allowed us to eliminate user mistakes when creating quotes, which has improved the accuracy and consistency of our quotes.

Verified User in Information Technology and Services
Star Rating: 4

What do you like best about the product?
DealHub is relatively simple to use, both from an administrator building perspective and from an end user perspective. It also integrates nicely with Salesforce.

What do you dislike about the product?
DealHub has some limitations which requires teams to either know in advance that their use case can't be solved for in DealHub, or attempt to build a workaround solution.

What problems is the product solving and how is that benefiting you?
DealHub allows our team to standardize the quote creation process by allowing us to dicate what needs to be input for a quote, what should trigger an approval (and who should approve), and build a standard order form output.

Verified User in Telecommunications
Star Rating: 5

What do you like best about the product?
For us the upsides are multi-faceted. We are now able to manage all our price books in one place, we can break down by line item with everyone in the company using the same language, all proposals will be similar and on brand and our contracts look even more professional than they did before. This is a win across sales, with guided selling, operations - with uniformity of line item language and costs and sells, and billing - we should be able to transform our rapidly growing organization, and continue to scale.

What do you dislike about the product?
not a lot to be fair, there are workarounds to some of the issues we have brought to the team. It is a lot of work to implement but they have guided us through the process.

What problems is the product solving and how is that benefiting you?
standardising proposals, standardising language of products across the business, less manual approvals on quotes, more insight into products sold, time spent delivering said products and better analysis on what needs more focus and where the business is going

Casey M.
Star Rating: 5

What do you like best about the product?
The variety of configuration options available is initially overwhelming but ultimately has provided our company with the level of flexibility required to meet our complex needs. The integration with SalesForce has allowed us to introduce a new process to our sales team with ease. Our implementation support has been phenomenal and

What do you dislike about the product?
Collaboration with other users that may need to provide input in the playbook is completely manual. The inclusion of workflows that automate collaboration touchpoints, not just approvals, would be a major game changer.

What problems is the product solving and how is that benefiting you?
DealHub is automating our CPQ, document generation and approval workflows. All of which was previously done manually by multiple stakeholders.

Tyler P.
Star Rating: 4

What do you like best about the product?
The flexibility to build deals and provide visibility to the organization. To be able to customize the product to our liking and also able to instantenously update in hubspot

What do you dislike about the product?
Would like to have an App for Dealhub. The goal of dealhub is to make the user experience more friendly and an app on a phone would help tremendously with the ease of use.

What problems is the product solving and how is that benefiting you?
The biggest problem that Dealhub is solving is that it is effectively showing our future forecast of upcoming deals and the projected profit margins of those deals which we didnt have visibility of in the past.

Verified User in Renewables & Environment
Star Rating: 5

What do you like best about the product?
The platform layout and logic make it very easy to set up complicated quote mechanisms that are easilly understood and utilized by staff.

What do you dislike about the product?
Nothing stands out besides not having a function like "includesPartial" that would allow the program to isolate unique combinations of multi-select questions without having to hard code all possible combinations. A shortcut like includesPARTIAL() would work as "if any of the multi selections = X the rule is true." It would allow a user to select both X an Y, and since X is one of the selections, the rule would be true.

What problems is the product solving and how is that benefiting you?
It allows our team to reliably produce quotes based on questions and answers without the massive learning curve that is typically required to quote our systems.

Verified User in Security and Investigations
Star Rating: 5

What do you like best about the product?
DealHub has really refined its practices and helped our company tremendously. The capability it holds in making the quoting process easier, quicker, and flawless for our company is unmatched. In my short 8 months working with them, we have completely revamped our playbook and practices to meet the exact needs of our company. My DealHub reps, Neal and Ariela, are absolutely fantastic to work with. They are quick to respond, solution-oriented, and pay attention to every small detail we need. We dream BIG here and they are making our wishes come true with DealHub's features. We're excited to see where the continued growth goes!

What do you dislike about the product?
Managing small updates while building on bigger projects can be difficult. I wish you could do one small change and just "push" that update to production versus an entire version. I find myself having to do double work if there's a small change to make and I'm not ready to push my sandbox version with ALL the updates. Some dream features would be: - The capability to add photo uploads to an agreement (to embed in a PDF) - Combine quotes from more than one Salesforce opportunity record type - Add multiple items at once then alter the quantity

What problems is the product solving and how is that benefiting you?
Utilizing DealHub to produce CONSISTENT, ACCURATE, and COMPREHENSIVE quotes/agreements for our products has been great. We have such unique situations and things to remember, that it does a lot of the "thinking" for our sales representatives. It prompts them about nuances and differences in pricing based on account specifics.

Rachel L.
Star Rating: 4.5

What do you like best about the product?
Ease of use. Being an SFDC CPQ Specialist it has been an easy transition to Dealhub & understanding how to configure the tool. Goldie and Idan have been awesome!

What do you dislike about the product?
The first thing is that you don't know when others are in the system making changes so you could easily save and overwrite another users work.

What problems is the product solving and how is that benefiting you?
It is resolving the issue that SFDC uses a daily calculation but DealHub allows for a monthly calculation for our team in Japan.

Jeremie L.
Star Rating: 5

What do you like best about the product?
The people we work with (Neal and Ariela) are easygoing and intelligent. Their response time is fast, and working with them is an absolute pleasure. As for the tool itself, it is very flexible and super easy to implement. We did it in 2 weeks !

What do you dislike about the product?
Part of the implementation is a bit repetitive, especially when it comes to creating your playbook and the answers.

What problems is the product solving and how is that benefiting you?
Dealhub is bringing the gap there is between generating a quote and showing it to the customer. It allows to have a much more dynamic interaction on top of allowing any kind of flexibility in the offering.

Pierce R.
Star Rating: 4.5

What do you like best about the product?
DealHub's flexibility is a major plus. You can configure the software any number of ways to suit your organizations selling style and capture the data points you need. Their onboarding team was wonderful to work with - they did a great job of understanding my needs, answering my questions, and providing guidance for how to approach designing our instance.

What do you dislike about the product?
Navigating the backend takes a little getting used to and the amount of customization can actually seem a bit overwhelming (although the team that onboarded me was very helpful guiding me through implementation).

What problems is the product solving and how is that benefiting you?
It's allowing us a lot of flexibility with how we configure our quotes and solving for an issue our previous system had with redlining contracts. It's also helping us to improve the data quality going back into our CRM,

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
Customers love the improved presentation of our quotes over standard DocuSign merges. Dealhub has also allowed RevOps to resolve data integrity issues with our opp revenue and streamline reporting and EOM and EOQ financial reconciliation. Lastly, our CSM Ron has been THE BEST CSM who has always put our success first and bent over backward to resolve any question we've had, a great partner to our business.

What do you dislike about the product?
We have had to make frequent updates to our pricing and packaging, which has necessitated frequent updates to our playbooks. While this is mainly an internal issue, it is time-consuming to update and exposes us to overlooked details or integration errors each time we do this.

What problems is the product solving and how is that benefiting you?
Quoting and maintaining an accurate inventory of our customer's recurring subscription assets. This has had the result of improving our financial data integrity.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
The product offers all key aspects of a CPQ with a lot of flexibility. The implementation process allowed for a fast process to a MVP, and iterate quickly thereafter. Every member of the DealHub services team has been an expert in the system, and helped make the platform meet our requirements.

What do you dislike about the product?
No dislikes. The system works well and is more robust than we anticipated.

What problems is the product solving and how is that benefiting you?
DealHub brings standardization to our quoting process and a next-level way of presenting our proposals to clients.

Kevin D.
Star Rating: 5

What do you like best about the product?
We explored several CPQ options before purchasing DealHub. The application's simple yet elegant user interface made adoption by end users almost seemless. Its ability to handle even our most complicated use cases beneath a simple question-and-answer quote builder is phenomenal. During our implementation, we simultaneously rolled out new pricing, packaging and offers, which led to essentially implementing the system with two discreet configurations...all in one project and within the promised go-live timeline. I really can't speak highly enough of the DealHub team's performance and adaptability during our configuration. They are definitely a team of peliCANs, not peliCAN'Ts.

What do you dislike about the product?
The only knock I can put on DealHub is that they oversold their "native" integration with Hubspot. The project team made the magic happen, but it wasn't represented accurately during the sales process.

What problems is the product solving and how is that benefiting you?
DealHub was a late addition to a broader order-to-cash system integration effort. Historically we had quoted and built proposals manually in Excel and/or Word. With DealHub we get an elegant pdf proposal and virtual deal room, enabling much richer content and item/pricing accuracy. In the background, DealHub provides the data governance and accuracy to serve as the top of the data funnel, ensuring consistency throughout the process from quoting through billing.

Verified User in Food & Beverages
Star Rating: 4

What do you like best about the product?
That everything is easily accessible integrated and starndized

What do you dislike about the product?
we change our product, pricing structure and proposal structure too often for upload the changed into deal hub. Our team often needs to work outside of it

What problems is the product solving and how is that benefiting you?
In theory, it is making our processes standarzided.But, its too early for our org, we still need flexibility.

Verified User in Electrical/Electronic Manufacturing
Star Rating: 4.5

What do you like best about the product?
The best part about DealHub on the marketing side is the ability to configure everything to your liking and needs. From the sales perspective- the DealRoom is truly unparalleled. The DealRoom is so eye-catching and professional it really stands out from competitors.

What do you dislike about the product?
During the sales process, we were promised a few things that once we began the journey together, were untrue. We would have appreciated full transparency from the start.

What problems is the product solving and how is that benefiting you?
Prior to DealHub we were sending product quotes on Word Doc Templates. These were quickly outdated, and often never updated by sales.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
Very flexible tool, lots of possibilities depending on the business needs. Team was great, very responsive and very helpful during the implementation and the run phase. Also, quite easy to handle, and quite easy to make changes on your own.

What do you dislike about the product?
Some missing features forced some tricky workarounds. Nothing you can't handle, but can make the implementation a bit more heavy.

What problems is the product solving and how is that benefiting you?
Dealhub helps us to monitor the commercial proposals. Thanks to Dealhub, we are 100% sure that the sales have every approval required to make an offer. It also gives us lots of data, we can track more KPIs more easily. And Dealhub also generates automatically the commercial part of the contract package.

Rachael S.
Star Rating: 5

What do you like best about the product?
We upgraded to DealHub from a system that struggled to accommodate our quoting needs. Designing and implementing a new CPQ system is a daunting task, but DealHub's team handled it with ease. DealHub's solution is efficient and seamless, and our team loves it!

What do you dislike about the product?
The DealHub solution itself is fantastic, with very few limitations. However, it is important to be aware that DealHub's protocol involves significant time commitment from at least one member of the company setting up the new CPQ. While this ensures that the company can make future modifications in-house, it also requires the company to have a dedicated individual with the requisite time in their schedule on hand during the transition.

What problems is the product solving and how is that benefiting you?
Our company needed a nimble and fluid CPQ solution that was fast and easy to use. Our previous CPQ solution took upwards of ten minutes to generate a single quote. DealHub's CPQ solution can be configured in as little as one to two minutes, which is saving our sales team countless hours over the course of their week.

Jeff B.
Star Rating: 5

What do you like best about the product?
The interface is quite good. Highly customizable. We had huge inconsistencies with our sales reps sending proposal emails that were either not on message or not in line with discount bands for approval. Dealhub has solved all of this. We also like the fact that you can track your deal's status - opens and interactions. The highlight for me was their implementation team - Brett and Guy have been fantastic to work with. Very helpful.

What do you dislike about the product?
It would be a tricky app to get working on your own - you'll need someone helping you out to maximize its potential.

What problems is the product solving and how is that benefiting you?
Price consistency and proper presentation of our brand. Output documents and signing of deals before implementation.

Jennifer R.
Star Rating: 5

What do you like best about the product?
DealHub.io is an easy to configure CPQ solution. The DealHub.io team has been critical to our successful implementation. They are patient and great teachers, enabling our team to take over as admins confidently after the implementation is complete. The DealHub.io solution integrates cleanly with Salesforce, our CRM system, providing our sales team with a more streamlined experience. As a Salesforce admin, the integration with Salesforce is easy to manage. DealHub's two-way sync with Salesforce for both standard and custom fields is a game-changer. It allows DealHub.io to be easily added to our sales process, including business rules and guardrails. Because of this, I don't have to worry about bad data returning to Salesforce. DealHub.io is highly customizable while still being easy to understand and configure. We are excited to have DealHub.io up and running for our sales team so they can focus less on admin tasks and more on their prospects and customers.

What do you dislike about the product?
I don't have any complaints about DealHub.io. It's been a great solution to learn more about. I'm sure that as they grow, they will implement more functionality and mature.

What problems is the product solving and how is that benefiting you?
Our current sales process is unclear and leaves room for user error. This user error can impact sales, reporting, and fulfillment. DealHub.io solves this problem through customizable business rules for each question, section, and product throughout the quote and contract process. We have been able to configure DealHub.io so that guardrails are put in place for each type of sale, from products available to contract sections to discount approvals. This is standard for DealHub.io and has been straightforward to implement. We also have a complex and sometimes confusing sales process. DealHub.io helps to make that process clearer by only showing the steps required for that member of the sales team, all within the Salesforce iframe. This ensures we get the correct data from the right people. Additionally, some of our metrics are difficult to calculate because of how our Salesforce is set up. DealHub.io will calculate these metrics and send them directly to Salesforce so that we can better report to our leadership.

Kevin M.
Star Rating: 5

What do you like best about the product?
The UI/UX is very simple, didnt take long to pick up and very easy to setup and customize

What do you dislike about the product?
email templates are not the easiest to customize, require support from dealhub and limited on what can be done

What problems is the product solving and how is that benefiting you?
Easy to use quoting tool for our sales team, easy to make adjustments as things change on the admin side

Giovanni R.
Star Rating: 4.5

What do you like best about the product?
Automating proposal creation, integration with our CRM, better UX/UI for the customer, and contract management within the same tool.

What do you dislike about the product?
The admin interface is not so intuitive, there is a high learning curve, and the implementation takes longer than expected.

What problems is the product solving and how is that benefiting you?
Manual proposals, manual contracts, unapproved discounts, product pricing silos.

Kai M.
Star Rating: 4.5

What do you like best about the product?
Dealhub is very flexibel, as the admin I'm not worried that I will get a request to change or implement something and it won't be possible. I also really appreciate how easy it is to use, saves me a lot of time in training the sellers. A big plus is also the friendly and competent Customer Success Team, they are really great and are there for the client every step of the way.

What do you dislike about the product?
The design of the tool itself is perfectly fine, but could be a little bit more "modern"

What problems is the product solving and how is that benefiting you?
Easily create proposals. Structured approval workflows. Standardised offers with pre-build flexibility.

Borja Rosales K.
Star Rating: 5

What do you like best about the product?
The support and onboarding service provided has been simply amazing. The product is great but the service is even better.

What do you dislike about the product?
There is nothing I dislike about DealHub.

What problems is the product solving and how is that benefiting you?
Dealhub simplifies the process of creating quotations for our customers and the features of the Dealroom are adding a new and easy way to have deals completed for us and our customers.

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
DealHub helps alot especially on generating quotes!

What do you dislike about the product?
Nothing that I experienced so far,thank you

What problems is the product solving and how is that benefiting you?
Dealhhub helps streamline the sales process by enabling our GTM team to quickly and accurately generate quotes and proposals based on customer preferences and product configurations.

Justin A.
Star Rating: 4.5

What do you like best about the product?
The ease of use for admins to set up the system.

What do you dislike about the product?
When working on changes, you need to be aware of others working on changes as well before you activate the version.

What problems is the product solving and how is that benefiting you?
It is solving our issue where ROW was using Salesforce CPQ but using daily calculations, and our Japan team needed monthly calculations.

Verified User in Financial Services
Star Rating: 5

What do you like best about the product?
Dealhub is a much more intuitive way of quoting for our sales reps, especially for robust solutions. We moved from Salesforce CPQ a few years ago where reps had to add each line item for each service. Our services have at least 5 line items for the base services that vary based on their business and we offer >10 optional add on services to accompany it. With Dealhub, reps can answer very simple questions about the clients business, and the correct 5-10+ SKUs are added to the quote. This also helps reps in their discovery as it provides them an outline of the very questions they need to ask. Aside from the platform, the service from our account team is unbelievable from a software company. They make themselves available to us whenever we need assistance with a large build. As the Business Applications Manager of mid-sized company, we don't receive this level of service with any of the other tools we support.

What do you dislike about the product?
There are some limitations to the tool as with all tools. The versioning is perhaps the biggest issue as it is difficult to have more than one person working on a build at a time. There is no way to push only the changes so if you don't build and push that version out before the next, it will need to be rebuilt on the newest version. Good project management is needed.

What problems is the product solving and how is that benefiting you?
Our Sales org had significant frustrations and trouble quoting with our previous tool. This has made it simple and intuitive for them. It also reduced the licenses needed for electronic signature tools such as Docusign.

Verified User in Computer Software
Star Rating: 4.5

What do you like best about the product?
What I love most is the personal approach and Quality of Support provided.

What do you dislike about the product?
It can be challenging to incorporate new logic into the CPQ system once a significant amount of logic has already been applied due to the structure of its logic.

What problems is the product solving and how is that benefiting you?
I don't have enough experience with Dealhub to answer this question.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
DealHub has helped us streamline out CPQ process, it makes it easier for our team and our customers. The DealRooms have elevated our customers experience too! The staff at DealHub are fantastic to work with, too.

What do you dislike about the product?
The only downside is that when you need to make a minor change to the document, like the language, you have to create a brand new document each time, we are on version 48 or so!

What problems is the product solving and how is that benefiting you?
It has streamlined our CPQ process and makes contract redlining and signature easy!

Verified User in Machinery
Star Rating: 4.5

What do you like best about the product?
Dealhub.io performs its guided selling process in a manner that fully meets our needs and that other vendors were unable to accomodate. The software works as an excellent guided selling process to assist your sales representatives in picking the right components and as a superb means to lay out a configuration for even the most complicated products. The power regarding how to tie your products to questions that your sales reps answer is entirely within your grasp. Even with the positive review above, it does not begin to cover their configurable web-based quoting system (PDFs are also available should you not be interested in a web-based quote!) In addition, while I was unsure if an implementation process was even needed during the purchasing process, the help from our implementation specialist proved to be worth the money spent, and the availability of resources to help you is immense. Dealhub has helped our company get our quotes to a point where they have never been, and our guided selling process for our rather somewhat complicated products is easier than ever.

What do you dislike about the product?
The only downside I can provide is with regards to members of our team wanting further configuration with regards to some customer-facing portions of the system, such as directly modifying email templates for emails sent to our customers from Dealhub. However, our implementation specialist helped us thoroughly customize the email templates that were in her power to customize. After being able to customize everything internally from the sales rep's standpoint, it was a slight letdown from an otherwise great success. In addition, the slight slowness of the actual signing process (30 seconds to a minute or so from an end customer standpoint for the actual signature screen to load) may be a bit of a letdown.

What problems is the product solving and how is that benefiting you?
Dealhub.io helped us solve our slow quoting process and allowed us to develop a system in which a customer could potentially receive a quote for a rather complicated product without ever having to get off the phone with the sales representative.

Haruko S.
Star Rating: 5

What do you like best about the product?
Flexibility and easy to use. Also, CSM Goldie and the team have patiently faced our needs and requests.

What do you dislike about the product?
If there is a Japan office, it would be great! No time difference or language barrier.

What problems is the product solving and how is that benefiting you?
To switch from manual Excel quotes to system-generated quotes, which triggers invoices.

Donna S.
Star Rating: 5

What do you like best about the product?
Extremely helpful team who have been helping us build our CPQ. Goldie and Idan are extremely knowledgable and helpful

What do you dislike about the product?
I dont believe there is any problems or dislikes

What problems is the product solving and how is that benefiting you?
Linking Hubspot and DealHub instead of separate quote system will make the whole sales process slicker and easier for all concerned

Anthony D.
Star Rating: 5

What do you like best about the product?
The platform is flexible and is pretty easy to figure out for admins without coding experience. We had some pretty unique requirements and really did not run into a scenario that we could not figure out a solution for leveraging the OOB platform features to accomplish our business objectives. The customer success team was friendly, super responsive, and great to work with.

What do you dislike about the product?
More platform documentation would be helpful, especially for Dynamics Integrations-- though I should note that they have added to it since I first onboarded. Would also like to see Dybamics Integration brought up to SFDC capabilities--there weren't much missing, but a few that would have been helpful. Main back-end support based in Israel means you have to plan ahead for non-emergency support

What problems is the product solving and how is that benefiting you?
We are making SIGNIFICANT reductions in our overall customer response time for proposals, and automating downstream workflow for operations. It is also helping us standardize parts of our business that were previously quite variable, leading to more dependable, predictable results.

Jay S.
Star Rating: 5

What do you like best about the product?
One of the best things about DealHub is its simplicity. With simplicity comes efficiency. Our reps have saved over 70% of their time in building quotes. And it's not just simplicity for the reps. The setup and design of the tool allow our administrative teams to deploy necessary changes quickly. Game Changer!

What do you dislike about the product?
Haven't come across any downsides to date.

What problems is the product solving and how is that benefiting you?
Ease of Proposal generation; Subscription Management; Customer-centric approach.

Amy T.
Star Rating: 5

What do you like best about the product?
Complete customization without having to hire a consultant. We have a very non-standard sales model and a complex pricing matrix. Our Dealhub implementation team was able to support all of our unique requests. I cannot understate how helpful our implementation team has been. We previously deployed Salesforce CPQ and worked through a consultant, and it was a bit of a train wreck. The dealhub team has never shown a negative sentiment on the level of effort our set-up required. They always believed that if it does not solve all your needs, it is not a complete or successful launch. They made sure every single aspect worked. We launched with Dealhub about 3 months ago, during this time we have internally decided to adjust our simplify our pricing structure. With no questions asked, the dealhub team is helping us quickly restructure dealhub and launch the new pricing ASAP. It is so nice know that no matter the little change, they will be there to support and we do not have to re-hire a consultant to fix anything. With having to work with an outside consultant, salesforce CPQ would be at least 3x the price of Dealhub and in my opinion, Dealhub is a better product. You are in good hands if you sign up with Dealhub and get Darlene or Pushpack on your team.

What do you dislike about the product?
It is hard to think of an outstanding dislike. My main negative is on the side of how our invoicing software reads the information. We had to develop additional flows within SFDC to invoice properly. It is not the fault of Dealhub but our nonstandard billing structure.

What problems is the product solving and how is that benefiting you?
We can have multiple quoting scenarios quickly built within one system. The Sales Rep flow has dramatically improved, and the questions have been removed from the quoting process. The sales reps do not have to know all the different prices for all the different scenarios or to know to choose the correct product; it is provided by dealhub based on the questions answered within the workflow.

Joris P.
Star Rating: 4.5

What do you like best about the product?
Support from Roy our DH expert is top notch. Best support and expert I've had the chance to work with

What do you dislike about the product?
Setup can quickly become complex when creating many rules in the playbook

What problems is the product solving and how is that benefiting you?
Sending standard contract to customer. Make sure that sales quote the correct price

Verified User in Computer Software
Star Rating: 4

What do you like best about the product?
Easier to manage from an admin POV. Our reps also really like being able to track DealRooms and how people are interacting with it. Much easier to use than Salesforce CPQ as well.

What do you dislike about the product?
The UI is not ideal from a rep POV, can be clunky to use at times. It would also be great to be able to have approvals sent to Slack to help speed up approvals.

What problems is the product solving and how is that benefiting you?
Creating order forms that are uniform and keeping data in Salesforce up to date. I am definitely a lot more productive with having this software vs without it.

Cindy T.
Star Rating: 4.5

What do you like best about the product?
The most helpful about using DealHub is being able to produce a quote quickly and accurately and then presenting current customers with a simple quote and new customers with a deal room which goes into more details about our company and products and provides easy signing capabilities.

What do you dislike about the product?
As with any product, there is always a learning curve with setup, maintenance, and updates of your own products. DealHub isn't any different. You need to have an administrator designated that understands how to do this and if this person moves positions or leaves, have documentation and training prepared for someone else. It can be complicated if you don't have someone with the right kind of knowledge base.

What problems is the product solving and how is that benefiting you?
Accuracy with quoting and approvals with discounting before the quotes get to the end users! It's such an efficient process that it is not holding up the quotes and causing time delays, that we are actually more productive and been able to tweak some of our processes that we thought were working but found out after using DealHub, they were really not working.

Verified User in Computer & Network Security
Star Rating: 4

What do you like best about the product?
Very flexible and able to fit the very complex business requirements.

What do you dislike about the product?
Not dislike Dealhub, but the more the business requirements get complex, the setting gets more and more complicated and needs strong support from CSM. To continue using, maintaining and developing Dealhub CPQ, the availability of highly skilled support from Dealhub is the key to success. From the system perspective, it gets slower if we add more and more quote line items(SKUs) in the quote, though it was improved to some extent through the tuning of the setting.

What problems is the product solving and how is that benefiting you?
Automate the quote creation process as much as possible Minimize human error by using "Play book" as a guardrail Standardization of the quote quality

Verified User in Market Research
Star Rating: 5

What do you like best about the product?
Easily sync products from contracts to SFDC

What do you dislike about the product?
Not very intuitive as a new admin to make complex changes

What problems is the product solving and how is that benefiting you?
Accuracy of contract information

Verified User in Information Technology and Services
Star Rating: 4.5

What do you like best about the product?
The ability to create custom playbooks and direct reps to the right quote configuration, discount tier, and terms and conditions automatically. The services team is also AMAZING

What do you dislike about the product?
We had to change CSMs several times through our implementation, so that involved getting them up to speed with our processes, but they have all been knowledgeable (special shoutout to Brett Davis for his expertise and troubleshooting skills)!

What problems is the product solving and how is that benefiting you?
Prior to Dealhub, we had to clone each quote template to edit special terms anytime there were redlines. Now we can go back and forth on redlines natively within Dealhub or Docusign and even take Deal Desk out of the quote creation process if there are no redlines to our terms. Before, this was a very manual and time-consuming process for our Deal Desk team. Now it's automated!

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
DealHub is an easy-to-use CPQ software. It has integrated well with our current systems (SalesForce, etc) and was able to handle a number of customizations that we required. While the software is great, the people are better. The DealHub team has been amazing; we've thrown many curveballs their way and they always find a way to build or create what we need for our very specific use case. If there's a way, they'll find it!

What do you dislike about the product?
The platform could use a designer's touch to elevate the look to match the performance. Access to our own reporting would also be helpful!

What problems is the product solving and how is that benefiting you?
We had no way of providing quotes on services before integrating DealHub. A few short months later, they've made it possible which has allowed us to elevate our sales process.

Sanjiv B.
Star Rating: 4.5

What do you like best about the product?
DH team has been very patient and showed their knowledge in product. Derrick and team were easy to work with tremendous help in understanding and carving the business logic to suite our business process and give us some best practice.

What do you dislike about the product?
Nothing major, but I would like to see some user and Administrator documentation. Would like to see some reporting structure. Also, list of coming upgrades to give an idea to the management team

What problems is the product solving and how is that benefiting you?
Merger & Acquisition brought two media organizations together with a vision of a unified CPQ solution. And it was swift to make the final decision with DealHub because of the guided process using question and answer architecture to speed up the implementation.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
I love the software concept. We've found that it addresses almost all of our needs, which is not easy considering the wide range of customers that DealHub partners with. I also really like the team we have been working with. They are knowledgable, efficient and always willing to help.

What do you dislike about the product?
There are some downsides to using DealHub, mostly centered around items we would like to see in the tool that do not exist today. We have been told that many of these feature requests are either on the roadmap, or being pushed for by the teams. As DealHub continues to grow and involve, and figure out ways to implement some of the features that clients are asking for, I think there will continue to be positive results.

What problems is the product solving and how is that benefiting you?
We were using a Google Worksheet for pricing our deals prior to DealHub. With DealHub we will have better version control, more efficient approval processes and a tool with guided selling questions to ensure that our Sales team only needs to make selections which are relevant to their specific deal. Overall DealHub is allowing us to more efficiently price new deals, get them approved and out the door to prospects.

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
The ability to get approval on plans and pricing internally faster. It also looks better to prospects to review and sign versus sending a DocuSign.

What do you dislike about the product?
Sometimes, work flow for approval or on custom plans and pricing can tricky within Salesforce.

What problems is the product solving and how is that benefiting you?
Cleaner and faster internal approval on pricing and plans. Cleaner and better user experience for prospects to review and sign agreements.

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
The helpful thing about Dealhub is the quick response to answers that we need in real-time. The upside of using Dealhub is the dedicated team they assign to each vendor to help them during the adaptive and testing phases.

What do you dislike about the product?
What was least helpful about using Dealhub is that when you are moving from a different system to a Dealhub you have to start from scratch on many solutions. We did not have much time to do this, but it would have been great to talk to a customer who was jumping from a similar solution to ours and using Dealhub. This would have helped us navigate the

What problems is the product solving and how is that benefiting you?
Dealhub is helping us solve the business problem of multi-team collaboration on a project. It is also a much easier system to train someone new on. It is very user-friendly. Productivty can quickly ramp up.

Pete S.
Star Rating: 4.5

What do you like best about the product?
For a high-volume, simple sales process, DealHub is incredibly easy to configure and be used by Sales teams. It has enabled my team to configure, send out and have a deal signed in under 5 minutes and all digitally with no paper whatsoever. Great for us, easy for customers too.

What do you dislike about the product?
Depending on the type of products being sold, or the sales process used, the playbooks can become quite convoluted and complex. Although DealHub is reasonably easy to configure, I find that one needs to have a fairly good grip on technology in order to self-sufficiently setup and maintain.

What problems is the product solving and how is that benefiting you?
A single CPQ system integrated with our CRM (Salesforce), meaning we have a true single source of truth for all things Sales and Quoting. Additionally, it would typically take our Sales team hours and multiple documents + approvals to get a proposal out to a customer. Now, with DealHub, it takes less than 5 minutes for the entire quote, approval, submission to the customer and acceptance by the customer. Saving time, and effort and making our Sales team much more efficient and able to close more deals quicker.

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
DealHub is relatively easy to configure and allows for a wide range of customization. Implementing it has been instrumental in streamlining our processes and decreasing the risk of human errors in building quotes. As someone with little technical knowledge, I've found the platform straightforward and manageable to make changes. Our CSM, Brett Davis, has been excellent in helping us determine the best configuration strategy and has been a patient, knowledgeable resource.

What do you dislike about the product?
Our experience with DealHub has been great. Brett has been able to help us navigate any issues or questions thus far, and I can't say we've had any significant problems or roadblocks.

What problems is the product solving and how is that benefiting you?
DealHub provides a simplified, streamlined method for building quotes that decreases human error and can be endlessly customized. It's a better experience for our reps and has made changing our processes very manageable for the operations team. We're looking forward to continuing to build out our dealroom and seeing the benefits of that resource.

Doug W.
Star Rating: 5

What do you like best about the product?
DealHub is the emerging world leader in the critical business of delivering powerful CPQ software AND making the customer and sales rep process of using said CPQ software a joy. That means you have to make the system powerful, easy to use and a pleasure to look at. DealHub did that. In addition, Mohammed Fadel, Cole and the rest of the onboarding team have been world-class.

What do you dislike about the product?
Nothing. They are currently adding aggressive new functionality to their HubSpot integration which is going to be a game-changer.

What problems is the product solving and how is that benefiting you?
We needed complex, question-based configuration software that is also easy for reps to use, integrates with HubSpot and supports up-sell and cross-sell. DealHub delivered all of that for us.

Samantha W.
Star Rating: 5

What do you like best about the product?
DealHub is one of the most flexible CPQs I've seen to date. We have an extremely complex pricing structure that covers many products and markets and DealHub has been able to handle it all. We have simplified a very complex product library into a straightforward, linear set of questions. Even in the early days of the rollout, our sales reps are raving about the time savings we've created. Though we purchased DealHub for just quoting, we have expanded our scope of use and continued to increase our ROI with DealHub. We've automated the production of several supporting documents that typically took hours for our sales reps to complete and standardized their design with the Help of the DealHub team. Implementation was smooth. Our CSM Roy was knowledgeable and proactive in working to meet our needs. Support was quick to respond whenever we had an issue and the design teams did wonders customizing every aspect to our brand. Great experience.

What do you dislike about the product?
We use HubSpot as our CRM, for which DealHub's integration is very new. Although its base features work fantastically, there are still improvements to be made to catch up to the quality provided by DealHub's SalesForce integration. Looking forward to continued improvements. There is also room for improvement regarding collaboration. Although you can share quotes with colleagues, having more than one editor has been shown to cause errors. Allowing for real-time collaboration in a google doc or confluence-like manner would be incredibly beneficial, as we have sales reps and solutions engineers working together on most deals. However, even though it is a speed bump it is not a barrier and we have still been able to work effectively without this feature.

What problems is the product solving and how is that benefiting you?
DealHub has been incredible at listening to and working to solve any problems we've brought up. As they develop the HubSpot integration they have listened to our needs, kept us informed on timelines, and worked to find workarounds until they could deliver. It has been extremely appreciated throughout the process. Right now they are working to help us capture data regarding turn around times for quotes, they have provided automated reports, BI dashboard snapshots, and timelines for future custom object integrations that will let us do our reporting in-house in the near future. This will be a huge benefit when looking to report on KPIs, track rep performance, and justify transitioning to this CPQ.

Cheryl A.
Star Rating: 4.5

What do you like best about the product?
Our investment in this state-of-the-art quoting system Dealhub provides functionality to expedite our service and now enables our customers to electronically manage their quote documents more efficiently. The Dealhub platform provides: digital email quote proposals, the e-signature Option to expedite the quote process, a digital copy of their quote, and includes marketing materials detailing the latest services offerings with Prime Power. The implementation process was smooth with the talented and attentive implementation team, along with the responsive and helpful support team, helping this become our smoothest Go Live launch.

What do you dislike about the product?
Our company processes may be complex, so it did take some time to configure the backend system for full functionality, but the implementation team was attentive during setup.

What problems is the product solving and how is that benefiting you?
The backend will be easier to manage than our legacy pricing software, but the system also sold itself to the sales team when they saw all the additional functionality, including the user friendly user interface, as well as the digital professional proposal, that can also include our updated marketing materials (brochures, videos, etc).

Josh G.
Star Rating: 5

What do you like best about the product?
As far as Dealhub product, we love the dealroom and the customization it offers for our customers. Our Implementation team has really set us up for success!

What do you dislike about the product?
I haven't personally come across any dislikes with Dealhub. From the initial research to our launch, it's just been a great experience. A big contributor to that would be Brett, who has helped us with every step.

What problems is the product solving and how is that benefiting you?
Dealhub is giving us the access to break down our pricing by SKU with included minimums and variables with such ease that growing and adding new products is no longer a chore. The customizable dealroom is definitely a step into the future compared to plain PDFs and word docs that the customer truly appreciates.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
Scaleable tool that dont require development work around it like other tools in the market, very responsive implementation support and consultants that help and support us throughout the implementation

What do you dislike about the product?
not supporting additional documents proceesses apart from Order forms. Integration to IDP's are limitied

What problems is the product solving and how is that benefiting you?
Help us manage our qouting process with all of the complications around it

Thi N.
Star Rating: 5

What do you like best about the product?
Dealhub has made the quoting and proposal process seamless for the ops, sales, renewals and finance teams. Like any CPQ system, setting up Dealhub can be challenging to implement. However, the team at Dealhub (aka Brett Davis) and his knowledge of the system made it possible. He provided solutions for any scenarios we had and was quick to respond. The team is open to feedback and constantly improving with new rollouts. Dealhub is very customizable and can fit most pricing model. It integrates with salesforce to give you accurate data.

What do you dislike about the product?
There are a limited number of resources and help articles around Dealhub. I acquired Dealhub at our company and had difficulty maintaining it without assistance. It wasn't until we got a designated CSM that I fully adopted and implemented Dealhub for our company.

What problems is the product solving and how is that benefiting you?
Dealhub benefits a lot of departments at our company: - Sales: Creates a consistent and streamlined selling process - Renewals & Customer Success: Provides accurate contract data for renewals and upsell opportunities - Finance: Aligns contract details with finance requirements - Ops: Allows me to analyze and evaluate our pricing strategy

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
The onboarding experience is top-class. They truly care about you getting implemented the right way; building a tool that is designed completely around your sales process, ensuring the configuration is easy for our sales team to understand and use, and ensuring that all of our needs are met from a data perspective. On top of that, the people that work for this organization are top-class. I've never looked forward to onboarding meetings more than when I met with DealHub.

What do you dislike about the product?
The UI sometimes is a little confusing but it's apparent they are making strides for a better overall experience. The HubSpot integration isn't necessarily a true fully built out integration, but there are workarounds to make it work.

What problems is the product solving and how is that benefiting you?
We were utilizing word documents, PandaDoc, and HubSpot quote to generate proposals and order forms for our prospects and customers. We were unable to capture line item data in Hubspot in a unified way. DealHub is creating a consolidated approach to generate documents, capture contract/line item data, and help with a larger-scale project with a HubSpot to NetSuite integration. It wouldn't be possible without a slick tool like DealHub. Our team has praised DealHub as a way that will enable them to generate proposals and order forms quicker, while potentially providing our team the ability to close deals quicker.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
DealHub has exceeded my expectations after going live last month. Onboarding was extremely easy and the application is extremely customizable as promised during the sales process. All of my AEs are extremely impressed with the end-user experience when creating a quote in DealHub. Additionally, I have had to make a few updates to our environment which I have been able to do very quickly without any development experience.

What do you dislike about the product?
Because DealHub is a newer CPQ software, they are still building out some "nice to have" functionalities. This has not affected our ability to quote effectively and efficiently in the meantime. Given my experiences so far, I have no doubt that DealHub will deliver the future functionality on their roadmap within the timeframe the lay out. Also, they take customer feedback seriously when deciding which direction they will go to build out their software.

What problems is the product solving and how is that benefiting you?
Previously our reps were creating order forms in word documents and all approvals were completed over slack. This lead to inaccurate information in the order forms and incomplete approvals on quotes that went out for signature. DealHub has streamlined all of that and ensure that every deal is approved by the appropriate stakeholders prior to execution.