Nitesh D.
Star Rating: 4.5

What do you like best about the product?
SAP Ariba is a cloud-based platform, which means it can be accessed from anywhere with an internet connection. This allows for increased collaboration and flexibility in the procurement process. It is also highly customizable and can adapt to your organizations needs

What do you dislike about the product?
SAP Ariba is a complex system with many features and capabilities, which may require significant training and expertise to fully utilize and configure. Integrating SAP Ariba with other systems can be complex and time-consuming, which may be a barrier for some organizations.

What problems is the product solving and how is that benefiting you?
SAP Ariba is streamlining the procurement process by automating manual tasks, improving collaboration, and providing real-time visibility into spending and supplier performance and saving time and reducing costs. By automating processes and providing real-time data, SAP Ariba is helping the organization improve efficiency and accuracy in procurement and supply chain management activities. This reduced errors, improved compliance, and increased productivity.

Johny K.
Star Rating: 4.5

What do you like best about the product?
The capacity of SAP Ariba to enable easy collaboration with our suppliers is one of its top features that I like. The platform offers a user-friendly interface for document sharing, supplier onboarding, and instantaneous communication. For our procurement team, SAP Ariba's automation features have been a game-changer because processes are now streamlined and automated, decreasing human error, increasing accuracy, and saving important time.

What do you dislike about the product?
In order to successfully deploy SAP Ariba, the initial implementation process can be difficult and time-consuming and calls for careful planning, data migration, and user training. To handle the implementation hurdles successfully, adequate resources and experience are required. It has a high cost of ownership, therefore you should carefully assess the initial investment, licencing costs, and ongoing maintenance costs.

What problems is the product solving and how is that benefiting you?
Optimising our procurement procedures, improving supplier management, and achieving cost reductions were the main goals of implementing SAP Ariba. We intended to create a centralised platform that would enable easy communication with suppliers, simplify complicated operations, and offer real-time visibility into procurement activity. Our goal in utilising SAP Ariba was to increase productivity, shorten cycle times, and guarantee compliance throughout all of our procurement operations.

Henok P.
Star Rating: 4

What do you like best about the product?
SAP Ariba has a wide range of features including Sourcing, Contract Management, Invoicing, and payment processing. The best part about Ariba is that it is a fully cloud-based system that can be managed efficiently. Overall SAP Ariba is a better software regarding to user interaction, system process understanding, and Integration with other SAP and non-SAP products.

What do you dislike about the product?
SAP Ariba experience is different from one person to another but for me, it can be a little bit hard to get the learning curve. Also, some interfaces can be hard to navigate, especially for peoples accustomed for a specific user interface

What problems is the product solving and how is that benefiting you?
SAP Ariba solves problems in an efficient way because it helps with user requirements from end to end. Its customizable features make it a superior tool. It can be preferable to users as it benefits to automate their day to day work regarding on payment related tasks, contract signing and such.

Venita D.
Star Rating: 4.5

What do you like best about the product?
It has been used by us for years and helps us and our customers as a powerful automation tool in providing services and goods . SAP Ariba is a powerful network for any merchant who wants to buy a product from the best supplier and an option for the suppliers who is directly connected with the network of buyers.

What do you dislike about the product?
This Automation software is powerful and complete. In the previous versions of Ariba Network, there may have been some problems, but in SAP Ariba, the features have increased and it performs very well.

What problems is the product solving and how is that benefiting you?
Planning for purchasing products and services has become more accessible. When we use this platform as a buyer, we can easily find the best suppliers with the most fair prices. Direct communication with suppliers and budget management for purchasing products along with contract management is excellent. The steps of supplying goods are done faster and with higher reliability, and everything is associated with saving money and time.

Debra R.
Star Rating: 4.5

What do you like best about the product?
Customers ask for items and price inquiries, when it's approved, the contracts will be arranged and carried out. All inquiries and coordination between the supplier unit and the buyer are done through SAP Ariba. We've find and connected with lot of great business partners around the world and this shows the power of this system.

What do you dislike about the product?
It is integrated and powerful. It has a good knowledge base, and I have been working with it for more than a year. Everything is fine with SAP Ariba.

What problems is the product solving and how is that benefiting you?
The integrated structure of SAP Ariba has simplified the process of transforming the price inquiry to the issuing of sales invoices and the complex steps of contracts are now easy. Managing costs and reducing the paperwork process has led to better final sales. As a supplier, all work is done easier and faster for us, and buyers are more satisfied with the work process.

Christiana K.
Star Rating: 4.5

What do you like best about the product?
Responding to customer and buyer requests according to the sales contract in an advanced SAP Ariba software is very smooth and convenient. we don't have any worry about forgetting anything and all is done under the supervision of the sales team through this state of art automation software. It has great invoicing, and analysis features and help us during all sales process.

What do you dislike about the product?
The coordination and compatibility of SAP Ariba features with other SAP group of products is excellent and no shortage has been felt until now, I hope that I will see the development of this software every day.

What problems is the product solving and how is that benefiting you?
From the time the sales process starts and our team sending the pre invoices and concluding the contract, everything is under control of our team through SAP Ariba automation software. We've manage all of our orders and invoices directly through SAP Ariba and improve our customer experiences and grow our business. Sending and receiving invoices and purchases orders is hassle free and stop any human failures.

Leslie P.
Star Rating: 4.5

What do you like best about the product?
B2B's extensive network of transactions has provided many possibilities for us as a supplier. Possibility of contract registration, pre-purchase invoice, modification and change of ordered items and direct communication with the buyer. SAP Ariba is a platform with many possibilities for buyers and suppliers without the need for intermediaries.

What do you dislike about the product?
I have been using SAP Ariba for many years. Always better than before, cloud functionality is the best and there is no any dislike.

What problems is the product solving and how is that benefiting you?
Direct communication with buyers and product applicants has become very simple with SAP Ariba. Our focus has been on selling and supplying goods. This automation performs various things including contracts, payment cycle and invoices. Increasing the amount of sales, customer satisfaction and faster supply of goods are among the advantages of this B2B platform under the network and cloud.

Rishabh M.
Star Rating: 5

What do you like best about the product?
The best aspect what I found about SAP Ariba is its comprehensive suite of procurement features, which streamline the source-to-settle process. With intuitive supplier collaboration, robust analytics, and seamless ERP integration, it empowers organizations to optimize procurement operations, enhance supplier relationships, and make data-driven decisions efficiently

What do you dislike about the product?
While SAP Ariba offers many benefits, there are a few areas that can be look forward for the improvement. These include occasional lags and response delays, which can impact user experience. Additionally, some times the customer support could be more responsive and effective in addressing complex issues, leading to longer resolution times.

What problems is the product solving and how is that benefiting you?
SAP Ariba solves procurement challenges by streamlining processes, enhancing supplier management, driving cost savings, and ensuring compliance. It saves time, improves collaboration, optimizes spending, and mitigates risks. These benefits directly impact operational efficiency, supplier relationships, and cost optimization, contributing to overall business success

Greg K.
Star Rating: 4

What do you like best about the product?
i like Ariba i find it user-friendly, i like the fact i can collaborate with suppliers, on pricing, and the fact that if they are an ariba user , i don't have to send them a requiestion

What do you dislike about the product?
Costs for suppliers, emails for approvals, i get 4 email every time i do something in arbia, im thinking wqe only need one email confirmation about creating req's in Aribia

What problems is the product solving and how is that benefiting you?
n/a i havent had any major issues, the only issue was in the last few years with having to send something to a supplier, when they are an ariba user as well

Amish A.
Star Rating: 4

What do you like best about the product?
The most helpful about Sap Ariba is that it provides visibility of the end-to-end process from starting PR creation to generating of PO, and its email intimation at each approval makes it easy to use.

What do you dislike about the product?
The least helpful in Sap Ariba is its monitoring of timelines in excel reports as the reports don't calculate how much time a single approver is taking to approve the PR.

What problems is the product solving and how is that benefiting you?
Sap Ariba provides a great user experience by giving the user access to catalog items pricing for re-ordering and creating ease in reducing PR creation time which helps much in day-to-day tasks.

Namita S.
Star Rating: 4.5

What do you like best about the product?
It helps in saving significant amounts for my Organization. It has a delegate access facility as well. Also, as it is a cloud based solution, it breaks the barriers of geography and allows users to use it for different office locations spread across multiple Counties.

What do you dislike about the product?
The process of using Ariba is complex. There is various options available that a resource must be aware of before creating a procurement order. Also, using it for different Country locations requires to know different process to follow.

What problems is the product solving and how is that benefiting you?
Streamlining the procurement process and registered vendor suggestion based on the requirement and location. As pricing quote is available online, decision making is fast and within budget.

Libby S.
Star Rating: 4

What do you like best about the product?
Although SAP is one of the most widely used tools all over the world, it also has a large number of sub-modules and tools that serve a variety of functions. When it comes to submitting their invoices, a large number of businesses' suppliers and vendors use the software known as SAP Ariba.

What do you dislike about the product?
I noticed that this tool allows the supplier to select the appropriate purchase order (PO) while submitting an invoice. If Ariba is already at capacity, the current PO status might not be displayed.

What problems is the product solving and how is that benefiting you?
When an invoice or credit is posted in Ariba against a purchase order (PO), it is reconciled with SAP's invoicing system. This is an additional perk that will prevent you from submitting additional invoices in response to an already exhausted PO.

Phani Kumar A.
Star Rating: 5

What do you like best about the product?
While SAP is one of the most extensive using tools worldwide, and it has many sub-modules and tools for various purposes. SAP Ariba is a tool widely used by many suppliers or vendors from organizations to submit their invoices.

What do you dislike about the product?
One thing I observed in this tool is that while submitting an invoice, the supplier has the option to choose the respective PO to submit. Ariba may not show the current status of PO if it is available for fully utilized.

What problems is the product solving and how is that benefiting you?
Though the SAP invoicing system and Ariba are different tools, they are reconciled for every invoice or credit posted against a PO. This will be an added advantage that will not let you upload new invoices against the same fully utilized PO.

Deepak Kumar I.
Star Rating: 4.5

What do you like best about the product?
SAP procurement tool and solutions for managing the process from Purchase requestion to delivery and stock order. This is very good to get rid of from to many manual processes

What do you dislike about the product?
SAP Ariba is a very beneficial solution for business Procurement and helps us for manage the process without a manual interface. But it could be more batter by improving the user interface.

What problems is the product solving and how is that benefiting you?
SAP Ariba is helping us in so many ways, from purchase to payment. There is all the automation available in Ariba. Ariba helping to arrange timely payment to vendor, Asily tracking for the order and the delivery and all the supply chain management

Sharonika W.
Star Rating: 4.5

What do you like best about the product?
Great for cost management and help us for better decision making for stop overspending, this cost management software is one of the best, and features that built into the software help in reducing costs easily by using analytical data, monitoring and predicting the future upcoming costs .

What do you dislike about the product?
Everything about this application has been great and it has worked very well in controlling costs. There is no issues with SAP Ariba

What problems is the product solving and how is that benefiting you?
There are so many investors can flowing in our work system that this platform covers all these needs at once. Contract Management help us to reviw and publish very fast. It has caused more contracts to be created with performance monitoring

Verified User in Machinery
Star Rating: 5

What do you like best about the product?
It includes all of the necessary features, such as sourcing, negotiation, supplier onboarding, adjudication, and direct and reverse auctions. Aids in the direct integration of suppliers into the company's planning and execution system. This feature's approval flow is excellent; the requester can see the whole flow in the flowchart view, and it provides complete clarity on who is accountable for the next level of approval.

What do you dislike about the product?
I have no problem, my experience so far is excellent.

What problems is the product solving and how is that benefiting you?
We significantly improved procurement governance and management concerns, allowing the entire business to handle multiple governance and management procedures without delays or slowness. We transition the supply chain from an unconnected network to a collaborative supply chain network that is digitally connected, enabling better flexibility and visibility to decrease inventory buffering.

Bhavesh G.
Star Rating: 3.5

What do you like best about the product?
The best thing I would rate is it's user friendly interface. It makes us easy both for procurement team as well as suppliers while ensuring a positive business.

What do you dislike about the product?
One aspect I think could be improved is it's initial setup and configuration. A high expertise person or dedicated resources is needed for configuring the software.

What problems is the product solving and how is that benefiting you?
The very first thing is streamlining entire procurement processes. Reducing manual tasks, paperwork. Improved supplier management, extreme visibility into procurement data so that organisation can gain insights of all spend patterns, supplier performance is another great feature. Using SAP Ariba, businesses can collaborate more effectively with their suppliers.

Rosario D.
Star Rating: 4.5

What do you like best about the product?
As a major supplier, it has made our work process easier. All buyers orders are registered in a regular and comprehensive automation network and all are integrated in one place.

What do you dislike about the product?
Sap Business Network has no errors or issues and it's great automation platform with lot of features. It has everything I need.

What problems is the product solving and how is that benefiting you?
Planning to supply the materials needed by the buyers as well as registering the orders according to the contract items. Management of invoices, orders of buyers along with the possibility of editing the invoices and changing items based on clients orders.

Marcelo B.
Star Rating: 4.5

What do you like best about the product?
A plataforma Ariba é compatimentada em blocos que se completam de forma harmônica e completam o que o ERP SAP faz. Dessa forma, desde a homologação de fornecedores até a finalização de um processo de contratos, passando pela Network, tem-se os processos funcionando de forma completa.

What do you dislike about the product?
Das partes em que Ariba se divide, acho que particularmente a SAP poderia oferecer, no módulo de homologação de fornecedores, serviços de busca de documentos públicos(regionalizado por país) . O fato de se depender de parceiros faz com que as empresas acabam buscando soluções altenativas.

What problems is the product solving and how is that benefiting you?
SAP Ariba, através do CSP, nos ajuda constantemente em problemas/pendências no dia a dia.

Vikrant K.
Star Rating: 5

What do you like best about the product?
We can combine our ordering procedures under a single interface, it has a user-friendly dashboard. What previously required to use many online platforms, phone calls to vendors can be completed from one location.

What do you dislike about the product?
The roll out was unsteady, and some users found the learning curve somewhat steed. But like with anything, perfection comes with practice.

What problems is the product solving and how is that benefiting you?
It is a very versatile piece of software for controlling vendor spending. The spending process is simplified after vendors and services are set up, allowing for the rapid and straightforward handling of purchase selections.

Troy W.
Star Rating: 4

What do you like best about the product?
It's easy to set up 3rd party organizations. Just pop in a statement of work, fill out some of the information, attach a document or a few of them, add or change the list of approvers, etc. The forms are easy to fill out and it makes sense to go from step to step. I also like that on the home page; it is simple to see the status of all projects, documents, etc. I get real-time updates on all requisitions, receipts, any pinned items I have in my cue and any to do activity. Creating a req has been simple. After I did it one time, it took a lot less time the next few times. I also had to make changes after the fact and the process was pretty simple.

What do you dislike about the product?
The layout can be improved. Maybe a bit more color to help sep[erate the sections. The requisition form is long and it leaves a lot fo white space on the page. Maybe condense that, so I don't have to scroll a lot up and down. Add more detail to the pop-up text when I hover anything. That way, I don't have to click in to a new page if I'm not sure it's the right place I want to go. Some text is ALL CAPS while others is Initial Caps. I'd pick a style and go with that. Soma pages are just too long. Think about condensing some detail and remove some white space.

What problems is the product solving and how is that benefiting you?
Keeping track of all the vendors, knowing when contracts are up, better understanding who internally is on the approval process. It also helps to show senior mgmt. what is going on without me having to send a separate email on the what and the why a particular vendor is needed. I can easily change contracts, prices, or SOW's in the system when needed. It's an easy process without a whole dragged-out process.

Zeckie M.
Star Rating: 4.5

What do you like best about the product?
First, I like that SAp Ariba is cloud based meaning it's secure and Scaling is easy It helps in keeping risks and cost of doing business low It enhances business customer collaboration for an improved business environment It's very user-friendly I like that it's subscription based

What do you dislike about the product?
Well, SAP Ariba has proved to be great and therefore no single hate on this product

What problems is the product solving and how is that benefiting you?
From contact management to invoice Managemen and purchasing handling, SAP Ariba has been great and has served us well

Ann N.
Star Rating: 4.5

What do you like best about the product?
SAP Ariba is one tool that gives value for investment as the tool is easier to use and meets all the requirements. The tool works like magic in managing invoicing, billing, and payables to ensure real-time payment.

What do you dislike about the product?
Although the tool is awesome and gives the value of investment, i feel the support team needs to be prompt.

What problems is the product solving and how is that benefiting you?
We were using the tool mainly for procurement and invoice management. The fantastic tool offers the best experience by simplifying and streamlining the procurement process.

Sushant V.
Star Rating: 5

What do you like best about the product?
1) It helps you to streamline your organization procurement process. 2) It makes you easy to create requisitions, transform it to Purchase order and then send to supplier. 3) You can delegate your approval to your colleagues or can submit purchase order on behalf of someone easily. 4) It helps you in better business decisions and avoid overspending.

What do you dislike about the product?
We never faced any issue with Sap Ariba till now.

What problems is the product solving and how is that benefiting you?
1) It has helped us to streamline our procurement process and save our valuable time. 2) It enabled us to make better business decisions and avoid overspending.

Bob K.
Star Rating: 4.5

What do you like best about the product?
What I admire most about SAP Ariba is the fact that it seamlessly integrates with other SAP procurement tools to ensure no financial and operational disruptions It has helped us meet customer needs and workforce Expectations I like the spend analysis features as well as Ariba sourcing features

What do you dislike about the product?
While it's very effective, it needs lots of practice to use and understand it

What problems is the product solving and how is that benefiting you?
From spend management to strategic sourcing and invoice management, SAP Ariba has it all and has worked seamlessly

Cumi G.
Star Rating: 5

What do you like best about the product?
When it comes to managing sales, SAP Ariba offers best features It's also great for handling finances and spend management It Comes with great collaboration between different departments for better outcomes It helps manage and better interactions

What do you dislike about the product?
SAP Ariba is all that we wanted and I have zero complaints

What problems is the product solving and how is that benefiting you?
From spend management, invoice management, contact management and contract lifecycle management, SAP Ariba has been helpful and has seen us through all these processes effectively.

Carlos I.
Star Rating: 5

What do you like best about the product?
It enables the business to keep moving forward in a world of rapid change. With procurement and supplier management, we guide employees to use preferred suppliers and processes for better user adoption and supplier spending.

What do you dislike about the product?
I think it is not a viable software for small businesses. And if there is and error, the invoice will not be processed.

What problems is the product solving and how is that benefiting you?
This spend management solution is empowering companies to move faster and spend better. Buyers can manage the entire purchasing process to achieve sustainable sourcing savings and control spending while building healthy supply chains.

Wael E.
Star Rating: 4.5

What do you like best about the product?
You can monitor the invoice status and the scheduled payment date in this user-friendly interface, which you can use to manually key the invoices to the accounts payable team to get the payment on time.

What do you dislike about the product?
Apart from being a touch slow and having a complicated user interface, the product was fantastic. Enhancements for what I noticed will make it better, including the interface and price.

What problems is the product solving and how is that benefiting you?
With Ariba, we have encountered more issues than solutions. Again, it's nice to be able to view the progress of invoices and POs, but I loathe getting emails that tell me a new PO is available or that I need to send invoices through this website. I never anticipate it working.

Cumi N.
Star Rating: 5

What do you like best about the product?
What I like about SAP Ariba are the many collaboration aspect From financial management to spend and sales management, SAP Ariba has it all It makes business interactions easy which is a plus too. It's very effective

What do you dislike about the product?
I haven't had any dislikes so far as SAP Ariba has been great.

What problems is the product solving and how is that benefiting you?
With this software, purchasing is made easy as well as contract management. Besides, it comes with great spending management features

Nikki P.
Star Rating: 5

What do you like best about the product?
interactive functionalities that Ariba has such as approval flows, easy screen navigation that allows suppliers & buyers to connect & do business on a single platform

What do you dislike about the product?
sometimes it doesn't have the products in looking to purchase but I think that is an internal company issue that doesn't provide me access to all catelog items.

What problems is the product solving and how is that benefiting you?
being able to purchase items for work specifically - either items needed at the office, at home, or my company sponsored phone & being able to manage the approval requests quickly & easily

Andrew L.
Star Rating: 5

What do you like best about the product?
Utilizing Ariba for purchase orders and invoicing is quick and efficient. Having all the documentation and approval flows in one view makes things so much easier.

What do you dislike about the product?
Sometimes it's hard to find the right page for a specific purchase order. I often times get a bit lost in the home page as it can tend to be a bit cluttered if I have multiple POs open at once.

What problems is the product solving and how is that benefiting you?
paying vendors is incredibly easy with Ariba. No more needing to keep track of if a PO was opened, or how much was received on it.

Gatu C.
Star Rating: 4.5

What do you like best about the product?
I like the ease of driving sales with SAP Ariba IT affordable and makes spend management and we'll as finance easy Collaboration between buyers and sellers is easy with SAP Ariba Comes with a user friendly interface

What do you dislike about the product?
SAP Ariba has been working as expected and no complaints

What problems is the product solving and how is that benefiting you?
It has made collaboration between buyers and sellers easy. Comes with contract management too all which are great additions

Giovanna G.
Star Rating: 4

What do you like best about the product?
It is easy to submit a legal contract for approval and show every step taken, from uploading the document to each test that must be done to complete the submission and have its complete support.

What do you dislike about the product?
It is a long process and a large bureaucracy due to the number of steps and small information that must be given to the document, in addition to filling in its characteristics.

What problems is the product solving and how is that benefiting you?
Helped me send contracts faster to the Legal team, facilitating and speeding up the payment approval process.

Sandeep P.
Star Rating: 4.5

What do you like best about the product?
Ariba is a cloud based solution and therefor, is accessible from anywhere. Procurement processes can be simplified and customized with ease.

What do you dislike about the product?
Learning curve for SAP Ariba can be a challenge for the users as it requires significant training. In-app integrations can be another challenge for the users as it requires complex process.

What problems is the product solving and how is that benefiting you?
Ariba can be used to automate procurement processes with real time tracking. This ensures better compliance and faster operations.

afzal n.
Star Rating: 5

What do you like best about the product?
I'm using Ariba for past 2.5 years this tool is really user friendly and efficient . lot of time saving activity compare to other ERP systems"

What do you dislike about the product?
Could have some customized report access for all users

What problems is the product solving and how is that benefiting you?
Improve supplier or partner relationships Improve business process agility Improve compliance & risk management Drive revenue growth Create internal/operational efficiencies Cost management

Verified User in Computer & Network Security
Star Rating: 5

What do you like best about the product?
SAP Ariba is one of the best solutions for streamlining the procurement process and preventing manual intervention. Through this, we can have real-time visibility into the procurement process and monitor invoices, payments, etc. It provides advanced analytics that helps to make decisions for profit. It is scalable and can be integrated with other third-party tools like SAP S. It is a potent tool that has proven beneficial for the organization.

What do you dislike about the product?
The solution is costly, and we can find various tool that is very similar to this at a low price. It is very complex, and the needed expertise for a proper understanding of the workflow and processes. It offers significantly fewer customization features; hence it needs improvement. The customer support is not good and needs to be addressed.

What problems is the product solving and how is that benefiting you?
This solution provides automation in the procurement process, which was done manually. Hence it saves a lot of time. It also helps to track purchases, spend analysis, and manage contracts. It helps in collaboration more affectively. It is the best tool to solve everyday challenges, like lack of control over orders, insufficient sourcing etc. Hence it helps reduce costs, and improve efficiency and supply chain management. It has proven profitable for our organization and management, and the sales team is pleased with the solution's performance.

Verified User in Commercial Real Estate
Star Rating: 0

What do you like best about the product?
Nothing, realy. Probably it provides work to many support people that are needed.

What do you dislike about the product?
As an Accenture supplier I need to use Ariba monthly to submit invoices, it is the most frustrating eexperience of the month, crowds of application supporters and printed guides can not eleviate the terrible, antiquated UI design and over complexity of the process. If I had my way I would not work with company's that require suppliers to deal with Ariba.

What problems is the product solving and how is that benefiting you?
does not - just complicates my work life

Akash D.
Star Rating: 4

What do you like best about the product?
The platform's versatile accessibility not only allows for seamless interaction between clients and vendors in financial matters, but also mitigates risk and enhances cost-effectiveness in work processes. Another thing I liked about SAP Ariba was that it facilitates a streamlined process for supplier registration, wherein suppliers are able to seamlessly upload their requisite documents.

What do you dislike about the product?
One notable drawback of this software is its comparatively protracted process of rectifying errors within the system, which can potentially delay the timely receipt of payments for completed work. The vendor side dashboard has lot of scope for improvement.

What problems is the product solving and how is that benefiting you?
One problem we are trying to solve with SAP Ariba is streamlining our procurement processes and gain access to a global network of suppliers for various business aspects.

Jeric R.
Star Rating: 4.5

What do you like best about the product?
Seemless interface.Business to business transactions are smooth

What do you dislike about the product?
Too much dependence on the cloud. Need to be multi channel on data repository

What problems is the product solving and how is that benefiting you?
The backlog of documents on Rtp is lessened

Sudhakar J.
Star Rating: 4

What do you like best about the product?
Best part of the SAP Ariba is the simlicity and ease of use. Very user friendly and one can start their journey in no time. Approval workflows are straightforward and easy to implement.

What do you dislike about the product?
Some of things which i don't like and see opportunity for improvements are: -Bulk upload option for the purchase -Customizations -Speed of the execution -Ease of Integrations with Non-SAP systems

What problems is the product solving and how is that benefiting you?
SAP Ariba helped to streamline our multiple procurement activities happening daily. Streamlined and standardized processes Self Service Automated workflow approvals

Athira S.
Star Rating: 4.5

What do you like best about the product?
Ariba is the most developed version of SAP, its reduces manual work and fast result.

What do you dislike about the product?
I have 3+ years of experience in SAP ariba and i do not feel any negative things.

What problems is the product solving and how is that benefiting you?
Iam working in B2B and part of procure to pay , handled in service desk for solving client queries through SAP ariba. And invoicing ariba is useful software , less time and less correction or mistakes.very attractive

Alexandre B.
Star Rating: 4.5

What do you like best about the product?
Public Auctions, user friendly screens, multi tasks projects, integration with SAP, several modules to address specific needs, support as a whole is pretty much good.

What do you dislike about the product?
Supplier qualification process, supplier relationship management ( supplier fees), system unavailable globaly on a monthly basis generating loss of time of Procurement team

What problems is the product solving and how is that benefiting you?
Purchases, transactions with suppliers, transparency and audit possibilities which allow my company to increase savings, to reduce leadtime of purchase, to implement strategic sourcing.

Verified User in Telecommunications
Star Rating: 3.5

What do you like best about the product?
SAP Ariba helps automate the procurement process from requisition to payment. It integrates with ERP systems, allowing seamless purchase order creation, invoice reconciliation, and payment processing. This automation can lead to increased efficiency and reduced manual errors.

What do you dislike about the product?
Integrating SAP Ariba with existing systems, such as ERP or financial systems, can sometimes present challenges. It may require careful planning, data mapping, and technical expertise to ensure smooth integration and data synchronization.

What problems is the product solving and how is that benefiting you?
SAP Ariba helps organizations streamline their procurement processes by automating and digitizing various tasks, such as requisitioning, sourcing, contract management, and supplier collaboration. This can lead to increased efficiency, reduced manual effort, and faster cycle times.

Annie L.
Star Rating: 5

What do you like best about the product?
The best thing about this software is that how it makes the procurement process very organized and streamlined.

What do you dislike about the product?
I have used it for quite some time, but i have not come across anything that i dislike.

What problems is the product solving and how is that benefiting you?
It has helped us maintain a good connection with the suppliers and also to spend good and its purchase process is very organized.

Fathima C.
Star Rating: 5

What do you like best about the product?
The connecting feature of SAP Ariba is the most helpful thing. It bridges between buyers and suppliers and allows us to have a direct look into the customer needs.

What do you dislike about the product?
As far as i have used this, i have not found anything that i dislike about.

What problems is the product solving and how is that benefiting you?
Itr makes the procurement process easy in coordination with other software like ERP. And its helpful for productivity

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
The user accessibility and easy use. The interface is great also, and the way we used it within the entire approval process was great. Overall great product I recommend.

What do you dislike about the product?
Something I did not like was the capablities seemed limited. Sometimes users had issues saving their work and going back into it. There were sometimes bugs that occurred which happens with every software.

What problems is the product solving and how is that benefiting you?
It is solving the issues of streamlining the work we do and integrating the vendors we use to onboard them within our system as well as creating ICRs to change them into our new system after the merger of our companies.

Mikir P.
Star Rating: 4.5

What do you like best about the product?
SAP Ariba is an excellent application for managing all purchases from buyers and sellers effectively. It helps solve spot buying requirements from unplanned buyers when demand is high. A friendly interface that seamlessly integrates across all devices is excellent.

What do you dislike about the product?
There is nothing, in particular, to dislike about this application. Contract management is a bit cumbersome due to elaborate approval matrices; however, it is a valuable tool for managing business clients effectively.

What problems is the product solving and how is that benefiting you?
We use SAP Ariba to manage our purchases from suppliers and vendors of all our custom materials. We also use it to manage binding stock contracts and agreements with our suppliers.

Lovish J.
Star Rating: 4.5

What do you like best about the product?
The biggest differentiator of SAP ARIBA is how easy and user friendly this tool is compared to other SAP products. ARIBA makes all the processes of vendor management, procurement, purchase and invoice very easy to handle.

What do you dislike about the product?
Like all the SAP products, one needs to spend time and efforts for user training before using the tool. But once done, it gets becomes very easy to use and saves a lot of time.

What problems is the product solving and how is that benefiting you?
Ariba solved all our procurement / purchasing process, cost controlling and monitoring in a single tool. The approval process is very user friendly and the tasks approvals can be assigned to someone else too in absense.

Jennifer H.
Star Rating: 5

What do you like best about the product?
The SAP Ariba process is very streamlined and easy to use. My company uses it to onboard new direct and indirect vendors, suppliers, and 3rd parties. This replaced an ancient, antiquated system we are delighted with the conversion.

What do you dislike about the product?
WE have been pleased with the performance of this tool. It replaced a very outdated system.

What problems is the product solving and how is that benefiting you?
Ariba is the tool we use to onboard our 3rd party, indirect and direct suppliers and vendors.

Verified User in Consumer Services
Star Rating: 4.5

What do you like best about the product?
It offers a comprehensive suite of procurement solutions that help streamline and automate the procurement process. It enables businesses to efficiently manage sourcing, contracting, purchasing, and invoicing activities in a centralized platform.

What do you dislike about the product?
There are areas where the platform could be more intuitive or user-friendly. Enhancements in terms of interface design and user experience could potentially improve user satisfaction and adoption.

What problems is the product solving and how is that benefiting you?
Organizations gain better visibility into their procurement spend. The platform helps analyse purchasing patterns, identify cost-saving opportunities, and negotiate better terms with suppliers. This helps optimise procurement spend, reduce costs, and achieve greater financial control.

justin c.
Star Rating: 4.5

What do you like best about the product?
SAP Arima has a very smooth interface. It has a short leaning curve and makes it very easy to help with our purchases and cost control initiatives. It has been a much better experience that other software available.

What do you dislike about the product?
Sometimes as we use it cross country it may slow down and take some time to move from page to page. Maybe some work in the back end on the servers can improve this aspect of the program.

What problems is the product solving and how is that benefiting you?
At the moment it helps us streamline the procurement process and also track how we purchase and our relationship with different suppliers. It also improves our contract management process.

Sumedh P.
Star Rating: 4.5

What do you like best about the product?
SAP Ariba helps businesses and clients to manage all types of spend and procurement solutions. It helps to manage all sources of spend by providing solutions in financial issues, customer needs and buying/purchasing.

What do you dislike about the product?
One of the worst thing I found about SAP Ariba is taking long time to get service requests resolved by support team. There was difficulty while implementing design phase and account creation.

What problems is the product solving and how is that benefiting you?
SAP Ariba is great software to execute spend management, buying/purchasing and procurement strategy. It is helping business and clients to have one stop solutions for all the spend happening in particular project with static and punch out catalogs capabilities.

Sumeet S.
Star Rating: 5

What do you like best about the product?
It helps in accumulation of purchases in a business and increases the source of savings. We were able to find best suppliers through this product which has increased our process speed and is cost affective too.

What do you dislike about the product?
We have discussed with entire team about any drawbacks or loopholes about Ariba but so far the response and experience is amazing. We have the support team available all the time to assist.

What problems is the product solving and how is that benefiting you?
The best usage of Ariba was in finding better suppliers and strategically source things in order to reduce the production cost and increase the savings.. It has helped in overall growth.

Carlos M.
Star Rating: 4

What do you like best about the product?
Using a shopping cart to add products, costs, subscriptions and giving you the opportunity to connect it to the sap CRM is a great way to improve the user experience overall

What do you dislike about the product?
The implementation could be tricky, the way that you cant modify some orders make it sometimes very confusing when you had an inhouse custom made tool to manage all the information in SAP

What problems is the product solving and how is that benefiting you?
The user interface that SAP CRM usually have sometimes can be a little scary and intimidating for the new user; when you have an interface that resembles an e-commerce site, it makes it so easy to use

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
The best features of SAP Ariba is the easy screen navigations and approval flow. For real time updates and reliable communication with the suppliers SAP Ariba enables the collaborative network and it is accessible anywhere.

What do you dislike about the product?
I haven't found anything to dislike about this product. It is easy and interactive tool.

What problems is the product solving and how is that benefiting you?
I can say that SAP Ariba is more easy and simple than SAP as because it has more interesting functionalities. Expenditure management and supplier relationship management increases the productivity of the organization.

Verified User in Logistics and Supply Chain
Star Rating: 2

What do you like best about the product?
Takes out the steps of having to talk to a purchaser so often throughout the day. It shows my screen and it helps tremendously in this area

What do you dislike about the product?
Everything else. There wasn't any help to become familiar. There's only help sections to click on and it never answers my questions. I have guessed and made it 3/4 years now and my company is getting paid but I still receive calls from the customer. They we find out that they did something to cause the error and the phone call was just to waste my time

What problems is the product solving and how is that benefiting you?
Freezes ALL the time- not being educated to use it- that my company has to pay for this and we still don't get paid quicker. I receive POs after we've already shipped or delivered their supplies so it's just an added step

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
Works well and centralizes billing from clients and receivables for both small and large companies.

What do you dislike about the product?
Sometimes too rigid of a system that didnt allow for customization for company needs.

What problems is the product solving and how is that benefiting you?
Allows for clients to send and correspond AR invoices as well as be a centralized system for billing.

Amrit Pal S.
Star Rating: 5

What do you like best about the product?
Sap is an all round application which can be used for multiple business verticals, and in finance it can be used for processing accounting, billing invoices, processing incoming and outgoing payments from customers and suppliers, one stop platform for end to end vendor set up.

What do you dislike about the product?
After sometime it automatically gets logged out due to which multiple times in a day you have relogin into SAP.

What problems is the product solving and how is that benefiting you?
Large vendor network can be set up easily with unique identifiers, helpful in End to End Procurement Process.

Zeynep A.
Star Rating: 4

What do you like best about the product?
SAP Ariba streamlines the procurement process by automating and digitizing various tasks. This saves so much time, reduces errors, and improves the cost control.

What do you dislike about the product?
Just like other SAP softwares, SAP Ariba is a complex softwares. It's also very costly. Although the software offers a very high degree of customization, this also makes it more complex be challenging to manage.

What problems is the product solving and how is that benefiting you?
SAP Ariba provides a large supplier network that each business that is using the software can into the i find the best fit for their needs, increasing competition and driving down costs.

Vaibhav S.
Star Rating: 5

What do you like best about the product?
I highly recommend SAP Ariba because of the following: 1. Made the procurement and purchasing easier on both the supplier and vendor end 2. Having worked with older SAP UI, the UI of SAP Ariba is too slick 3. Efficient in handling purchasing decisions

What do you dislike about the product?
Time taking support process is sometimes very annoying

What problems is the product solving and how is that benefiting you?
Simplification of the sales cycle and the cash flow. A unified platform for suppliers and buyers to connect made the process more streamlined. Made our vendor management easier and transparent

Biswajeet S.
Star Rating: 5

What do you like best about the product?
It engages the correct suppliers with the right vendors in procurement management activities also, it has easy configurations to integrate with other SAP ERP solutions like HANA, ECC and all

What do you dislike about the product?
Overall, SAP Ariba is one of the best procurement solutions, but the pricing and support from the SAP providers team can be improved for better engagements and solution implementation

What problems is the product solving and how is that benefiting you?
In the oil, gas and energy sector, we use sap Ariba used for procurement and supply chain operations with different vendors; it helps to keep track of all products

selin l.
Star Rating: 3

What do you like best about the product?
User Friedly, Real-time data, Report accuracy

What do you dislike about the product?
when the internet is slow then it is so difficult to log in

What problems is the product solving and how is that benefiting you?
some function required to have more tool to link each other

Sanket M.
Star Rating: 4.5

What do you like best about the product?
- ease of use - how it follows smoothly and allow users have a good experience

What do you dislike about the product?
- its heavy and take a lot of input from users before it proceed further

What problems is the product solving and how is that benefiting you?
- allow all users to purchase anything from our catalog. - maintain supplier relationship

Venky C.
Star Rating: 4

What do you like best about the product?
Centralized procurement: SAP Ariba provides a centralized platform for procurement activities, which helps companies manage their spend, suppliers, contracts, and purchasing processes more efficiently

What do you dislike about the product?
Complexity: SAP Ariba is a comprehensive procurement solution with many features and capabilities, which can make it complex to set up and use. And as it's cloud based enterprises it costs more.

What problems is the product solving and how is that benefiting you?
Supplier management: The software helps companies identify and onboard new suppliers, manage supplier relationships, and monitor supplier performance. And Central purchase system.

Hooi Fen L.
Star Rating: 2.5

What do you like best about the product?
Providing and enforcing procurement processes for end users to follow. A good User experience for end users purchasing items and following along in the process

What do you dislike about the product?
Overwhelming number of different scenarios of supplier connection via business network and lack of one good solid guide that would allow IT to use to solve issues. In many cases, we have to rely on trial and error methods.

What problems is the product solving and how is that benefiting you?
A good User experience for end users purchasing items and following along in the process.

Verified User in Business Supplies and Equipment
Star Rating: 5

What do you like best about the product?
SAP Ariba is best tool to manage business processs for better procurement experience. Provides customizable ready to use contracts for procurement process from vendors.

What do you dislike about the product?
No nothing to dislike about the SAP Ariba.

What problems is the product solving and how is that benefiting you?
SAP Ariba is helping us to select supplier in very efficient way as it is providing supplier information with proper product pricing. Also very helpful to keep track of all procurements with individual supplier.

Verified User in Utilities
Star Rating: 4

What do you like best about the product?
Easy search functionality and robust reporting features.

What do you dislike about the product?
Very hard to get any customization or enhancements. We have an approval flow functionality for invoices that is very non intuitive for our business users. SAP customer service is very non-responsive when we submit tickets.

What problems is the product solving and how is that benefiting you?
We brought on Ariba to get all procurement and payables into one place. Ideally to save costs by getting the majority of our vendors onto the Ariba Network to minimize manual work needed to pay invoices.

prajna N.
Star Rating: 5

What do you like best about the product?
SAP Ariba is a user-friendly platform for procurement and records, as it a cloud-based, the records can be fetched for any more extended period.

What do you dislike about the product?
Integration with other system is not very clear to understand and consumes time.

What problems is the product solving and how is that benefiting you?
The procurement process has made work easy and cost-saving for the business. It has been very accurate and convenient.

Mallory S.
Star Rating: 5

What do you like best about the product?
Love how SAP Ariba helps us to track indirect and direct spend.This is huge for us as those are two important functions for our business.

What do you dislike about the product?
I wish it was a little more simple to explain to others during trainings, but that's pretty much it.

What problems is the product solving and how is that benefiting you?
The biggest issues we had in the company were indirect and direct spend and splitting them out. SAP Ariba helps solve those issues and manage our entire purchasing process.

Usman Alam K.
Star Rating: 4.5

What do you like best about the product?
Too much detailed information regarding cost centers, approval flows, GR processing. Too much detail shows the specific things about the particular departments.

What do you dislike about the product?
At times Ariba is like having a connectivity issue since it contains too much information, so it takes time to update the transaction processing whenever the connection is down.

What problems is the product solving and how is that benefiting you?
Upgradation of details regarding work area which helps to extract accurate data for better decision making.

Verified User in Management Consulting
Star Rating: 4.5

What do you like best about the product?
SAP ariba is a comprehensive Procurement solution that helps to improve collaboration with suppliers and it has some featurs like,supplier collaboration, global network.

What do you dislike about the product?
In this platform some drawbacks are found Like,pricing, implication and integration,support and customer service.

What problems is the product solving and how is that benefiting you?
SAP ariba improve the procurement effecinacy,drive cost savings and gives corresponding benefits like inifficant procurement workflow, lack of supplier collaboration.

rahul m.
Star Rating: 4

What do you like best about the product?
Comprehensive coverage of business process to ensure zero deviation in spend management .

What do you dislike about the product?
Not much user friendly when it comes to required data extraction

What problems is the product solving and how is that benefiting you?
It offers excellent integration with external platforms such SAP ERP and other platforms to ensure a streamlined flow of data points. It helps to intergrate business processes

Heitor P.
Star Rating: 3.5

What do you like best about the product?
Easy integration with suppliers and user-friendly interface.

What do you dislike about the product?
The significant cost of licensing the platform

What problems is the product solving and how is that benefiting you?
the platform is improving integration with suppliers

Fabian M.
Star Rating: 4

What do you like best about the product?
Confiabilidade no source para os processos funcionais

What do you dislike about the product?
Dificuldade de ação da ferramenta por parte dos fornecedores

What problems is the product solving and how is that benefiting you?
Facilidade nos processos de compras

Anuj J.
Star Rating: 5

What do you like best about the product?
All features for required sales like goods sourcing and purchasing then managing procurement process like invoices and all.

What do you dislike about the product?
No for as of now need to find dislike if i say all good foe erp and as crm for sales team.

What problems is the product solving and how is that benefiting you?
For us goods sourcing purchasing and invoice management and Sales management over all that's how its benefiting thanks.