Steven S.
Star Rating: 4

What do you like best about the product?
Ease of Customizing contracts and making edits on the fly

What do you dislike about the product?
It is not as intuitive with court related documents as it is with contracts

What problems is the product solving and how is that benefiting you?
Ease of creating contracts rather than cut and paste from existing templates.

Verified User in Leisure, Travel & Tourism
Star Rating: 3

What do you like best about the product?
Outlaw is very customizable and allows you to easily collaborate with teammates.

What do you dislike about the product?
Outlaw has a very small team so when issues arise the support queue can be longer than desired.

What problems is the product solving and how is that benefiting you?
Outlaw allowed our company to stop using paper contracts and give a template to our reps.

Verified User in Leisure, Travel & Tourism
Star Rating: 5

What do you like best about the product?
I love the ease of use that outlaw provides. It is quick and simple for sending contracts

What do you dislike about the product?
It can be complicated because everyone who wants to view it needs to have their email logged in. It's great for security purposes but can be a hassle trying to coordinate emails.

Recommendations to others considering the product:
I def recommend Outlaw for sales contracts - super easy to use and love to be able to update in real time.

What problems is the product solving and how is that benefiting you?
Sending sales contracts with ease and can make updates so quickly!

Remi B.
Star Rating: 4

What do you like best about the product?
I like that Outlaw is pretty turn key and the UI easy to navigate. I am a current user at my company and am utilizing almost everyday to create agreements/contracts for partners. The templates are simple to create, and adding and removing sections, words, and language is simple. I like how quick the process takes for me to create an agreement.

What do you dislike about the product?
I don't like that once the a contract is signed you're unable to go in and make updates to something as simple as dates, but you instead have to create a whole new agreement in order to do so. I think that it is sometimes difficult to simply swap out contacts as the signer once it's shared with the contact. You should be able seamlessly change the signer to a different contact. Also, when a contact requests to be added to an agreement they should seamlessly be added via the button we click in the request email. It's tedious and unnecessary to make it a two step process.

What problems is the product solving and how is that benefiting you?
It has become more turn key to send agreements to clients where everything - all versions, changes, redlines, and feedback are tracked in one place and one system. In the past we were working off a Word doc for agreements, where it was not as easy to track revisions and different versions could get easily lost. It has cut the agreement generation time in half, making our teams much more efficient.

Jason R.
Star Rating: 3

What do you like best about the product?
Centralizing our contracts into one place. Easier to communicate with legal through the system.

What do you dislike about the product?
Having to explain the process and system to clients. Many in our industry are pretty analog, and it becomes one more barrier to getting our contract signed. Some people, especially those not as tech-savvy, get uncomfortable with the concept and ask if I can send an email copy for a wet signature. The implementation we received didn't provide enough hands-on training to give us a good feel for the platform. I am having challenges getting notifications when any changes/adjustments are made to the contract. Furthermore, when my changes are sent for approval, I don't get notifications when those changes are finalized. This means I have to login into outlaw several times per day to check or email legal periodically throughout the day for status updates. I haven't been able to find a place to set this up this any of the settings options available on my dashboard. It’s one additional step in getting the sale done.

Recommendations to others considering the product:
Make it as seamless as possible for non-technical users to use. I’m fine, but it’s a hurdle to introduce the system to my clients and make them feel comfortable.

What problems is the product solving and how is that benefiting you?
Still have to dive in, but it does make it easier to keep track of current changes. It's nice to have our contracts centralized in one place, allowing me to track my contracts coming up for renewal. Word and email work great, but often it has become difficult to keep track of the latest contract version. It also creates accountability, so if a term of the contract is negotiated, we can see who authorized the terms.

Gina B.
Star Rating: 5

What do you like best about the product?
We have been using Outlaw for about a year and it has really helped streamline out contracts with partners around the world. It is easy to get up and running and as I use it more and become more comfortable there are many features that make my work day much easier and more efficient. I am most impressed by the support from the Outlaw crew. They are quick to respond and very helpful. A nice extra is how nice everyone on the team is and easy to work with. They treat us like a partner and are open to hear of any new features that you may want to see in Outlaw. A real pleasure to work with!

What do you dislike about the product?
The system is designed for true legal contracts and we are using it for that as well as employment letters and contracts so there are a few features that we have had to adapt to our type of use. That being said I find the customer support really helpful in puzzling out the best way to do so. One feature I do not like is the inability to easily rename a contract you have to go into the "editor" more to get to the contract name. This is a lot of steps and when we do batch contracts in order to find one within the batch easily (since they all have the same name) we have to go in and name each individually. It would also be nice to have a way to batch print contracts or batch save as PDF so we can share outside Outlaw.

What problems is the product solving and how is that benefiting you?
We are solving problems like version and template control sharing contracts easily across timezones housing and archiving edits and changes for each contract

Eduardo d.
Star Rating: 4

What do you like best about the product?
Customer care and quick integration between our actual needs and their services. Attention is great and they teach you how to convert your own files into self service templates. Additionally the platform includes their own e-signing solution which allows you to quickly get your agreements executed. Keeping track of the exact status of the agreement is great and being able to approve or reject changes in real-time is awesome.

What do you dislike about the product?
Not being able to add floating users and therefore not being able to decentralize the platform within the organization into each of our internal clients / teams. Not being able to easily integrate with docusign or adobe sign.

Recommendations to others considering the product:
Take into consideration that since outlaw is a software as a service this will be perhaps the most quick solution for contract management however it lacks certain integrations with other third parties.

What problems is the product solving and how is that benefiting you?
Contract management software for an inhouse legal team and drafting and negotiating agreements within the organization and external third parties.

Luis Enrique L.
Star Rating: 5

What do you like best about the product?
I love that it is easy to use and that they take into account all the user's feedback . It is really adaptable to our contract needs. It helps when managing the contract request of any company and having a more efficient and responsive legal area. It really helps to automatise a lot of the contract creation tedious and slow work and really helps any legal team to be better organised.

What do you dislike about the product?
I would like for the template creator to be more like word or pages; sometimes it can be a little difficult to make te document look the way you expect. It could be a little more user-friendly and the variable creation a little more easy. Also it could be really helpful if it could be easily integrated with other external legal solutions such as electronic signature's providers. In general it is a great software that can really be a game changer for any legal team but it would really be a major improvement if Outlaw adapts to the users rather than the users having to adapt for fully using Outlaw.

Recommendations to others considering the product:
It is a great tool in general but be a little patient at the really beginning. Once you have created one or two contract templates you will get the hang of it.

What problems is the product solving and how is that benefiting you?
We are taking advantage of the template and contract maker in order to have a better control of all the company's contract requests. We also want to take advantage of Outlaw in order to make it easier for our internal users to make contract requests to the legal team. Outlaw is really helping us to have a more efficient and quick response to the internal user's contract requests. Also managing the contract life cycle is a very useful tool for any type of company. We can easily know execution and expiration dates, manage addendums or changes to any contract.

Jaqueline O.
Star Rating: 4.5

What do you like best about the product?
The easiness to generate new contracts from templates, as we can all use a pre-existent model to all the contracts. In our company, the Outlaw is integrated with Salesforce so the generation of certain types of contracts is automatized - which help us a lot.

What do you dislike about the product?
The part of editing contracts - deleting and creating new sections, for example. I have a hard time sometimes to copy and paste information from another contracts as I need to create sections to paste a text. Also, sometimes I'd like to be able to change the letters formats (bold, italic, underline, highlight) because I want to highlight some words in the contract, but that is not possible. I also would like to be easier to organize the sections, like only pushing them with my cursor and not selecting them to move a section before or after.

Recommendations to others considering the product:
Outlaw is very useful and an efficient manner to manage your contracts. Its use is intuitive and easy, so everybody in the company can enjoy it. The Outlaw team is also very supportive, so you can clarify all your doubts and improve your benefits when using it.

What problems is the product solving and how is that benefiting you?
Organization to gather all our company's contracts so we can keep everything on track. The other benefit is that now it's so much easier to create contracts and everybody can do it in the same platform. Before, we had to chase past years contracts because everyone was only saving them in their personal folders. In this manner, the possibility to share the contract in the platform is also very useful, since we don't need to migrate the contract to another platform - like e-mail, for example. The fact that it shows the status of the contract is also very useful since before it was harder to monitor a contract's process and then it passed so much time in just one stage (signing, for example).

Cassandra S.
Star Rating: 5

What do you like best about the product?
The platform itself is intuitive and easy to use. At our level, we have a dedicated customer success manager who has been helping us build out and refine templates, ensure our Salesforce integration is seamless and even assist with team trainings. This company is doing this right!

What do you dislike about the product?
I don't dislike anything but there are some improvements coming that I'm looking forward to (like ability as the administrator on our account to see all contracts without being assigned to every single one).

What problems is the product solving and how is that benefiting you?
Automatically trigger contract workflow from our Salesforce integration means paper work gets started on time, more visibility across a range of users and clients of the status of review/negotiation. Using correct/up to date contract language and templates. Automated contract clause updates based on the hidden variables really minimize the manual contract updating we had to do.

Hannah C.
Star Rating: 4.5

What do you like best about the product?
It's very intuitive and gives users the ability to draft up contracts quick while maintaining language and necessary fields, keeping information consistent and professional.

What do you dislike about the product?
Sometimes after I've already sent out a contract and I want to copy the link to email to them as a reminder to sign, it wont allow me to copy the link as it's "already been shared" but sometimes it does work... so slightly inconsistent there and I think you should be able to share it via custom link multiple times

Recommendations to others considering the product:
User friendly and gives you time back in your day

What problems is the product solving and how is that benefiting you?
Time-saving for sure. Also I would make small mistakes in Adobe Sign/Docusign where as on Outlaw all "edit-able" info is all in one place and easy to change making room for error much smaller.

Jennifer W.
Star Rating: 5

What do you like best about the product?
I really enjoyed using this tool for sending and receiving contracts. A client showed it to me and I've been hooked ever since. My favorite thing about it is how it takes stuff off my plate to use this tool.

What do you dislike about the product?
The name. It's weird when people get an email in their inbox from "Outlaw" -- it has a negative connotation to it.

What problems is the product solving and how is that benefiting you?
Sending out contracts quickly and easily that multiple people can review. Outlaw sends emails super fast so I always know where we're at in the process. I love having this part of my business animated.

Giordano M.
Star Rating: 3.5

What do you like best about the product?
Its interface turns out to be quite simple, simple and easy to handle, which allows me to create my contracts in a quite simple and fast way, the fact that it allows me to carry out my contracts in a quite simple way is of great help to me hiring new personnel and having signed endorsements of the agreements made, given that since I am just starting out, I still cannot afford a lawyer or a legal department that is in charge of carrying out these types of activities, so Outlaw has worked for me. Wonder, the fact that everything is easy to configure is of great help when using it, since we do not have to resort to complex processes and tasks that hinder the use, the fact that it allows us to incorporate digital signatures is something of great help at the time of sign contracts digitally as we cannot meet to sign. Cons: . Uses:

What do you dislike about the product?
Despite having little time using this application, I must say that it has exceeded my expectations in a quite impressive way, since it has allowed us to solve our hiring problems in a fairly simple way, something that other software had promised me, but certainly none had complied so far

What problems is the product solving and how is that benefiting you?
It has been being of great help to us to solve in a quite simple and simple way our hiring problems within the company, in such a way that we could have access to a large number of templates and legal documents, which have been of great help to us to solve different legal problems of our company, especially those related to hiring problems, without the need to resort to a lawyer.

Ronan B.
Star Rating: 5

What do you like best about the product?
Online service/help, the various templates. I particularly like the Contract Creation, Contract Collaboration, Reporting & Dashboards and Integration features. They treat us like a partner and are open to taking on board any tips/thoughts about new features that the team may want to see implemented in Outlaw. They are a real pleasure to work with.

What do you dislike about the product?
There could be more templates but other than that it's great - the part of editing contracts - deleting and creating new sections. The e-signature feature could be better because sometimes there can be too much back and forth, but that is minor inconvenience really.

Recommendations to others considering the product:
Have the integration deployed as soon as possible to ensure the transitioning of contracts or any other essential documents is in process before your team begins using the software.

What problems is the product solving and how is that benefiting you?
Having everything in the one place as previously we stored everything on various internal databases, so to have all contracts together on one centralised system makes it a seem-less and more engaging experience. Being able to track renewal dates more efficiently is also a big bonus. The ability to collaborate together on contract style/wording with teams covering a variety of timezones is beneficial.

Verified User in Hospital & Health Care
Star Rating: 2

What do you like best about the product?
The ability for multiple users to edit the document concurrently while maintaining section lock, ability to view redlining, and version control. We're also able to go back and review or revert to past versions.

What do you dislike about the product?
I've recently had difficulty with two things in a couple of documents: 1) Changes did not get saved after adding or modifying sections of document, and 2) In another document I experience minor user interface problems where I was able to add sections, but then I it wouldn't let me edit the sections that I just added. Tried refreshing and was eventually able to update one section at a time.

Recommendations to others considering the product:
Consider the features of Outlaw against other products you are considering and make sure the selected solution includes all of the features you require.

What problems is the product solving and how is that benefiting you?
It has streamlined our contract management process, allowing us to work within a single, version-controlled document without having to email new copies of the same document back and forth.

Verified User in Information Technology and Services
Star Rating: 4.5

What do you like best about the product?
It's very easy to create and upload contracts on Outlaw. It's very simple to pick up, and took me less than a week to get the hang of things and start executing contract in Outlaw. I also really like the version control feature for PDFs, it allows you to track your progress on contracts that were edited and created off of Outlaw and lets you go back to see what was changed at each stage. I also like that the team is constantly coming out with new features, it's not a full feature platform yet, but it's definitely getting there.

What do you dislike about the product?
The esignature function could be improved. I understand that the signer needs to be specified for security purposes, but in practice, this causes some unnecessary back and forth if you don't really care which specific person on the counter party signs the contract. The feature to assign the contract to a different signer is not as intuitive as it could be for counter parties using Outlaw for the first time.

What problems is the product solving and how is that benefiting you?
With Outlaw, there is a central repository of searchable contracts. It makes it easy to find executed contracts, and allows us to track whether contracts have been signed.

Verified User in Music
Star Rating: 4.5

What do you like best about the product?
Outlaw has been an incredibly powerful tool for growing our business. For our staff, it's made contract generation and drafting fast and error-proof; but just as important, Outlaw's sleek design and user-friendly interface makes a big impression at the beginning of a relationship, which matters a lot in a culture and image-driven industry. It feels like with Outlaw the contract process is actually exciting, which is kind of insane.

What do you dislike about the product?
It takes a bit to onboard an initial template and could be a bit more intuitive, tho it is quite powerful once finished

Recommendations to others considering the product:
If you have a high amount of agreements to do, especially in a 'work from home' environment given the current pandemic issues that are likely to stay wholly the same (in my opinion, I think a 50/50 in office / remote environment will be more commonplace) then Outlaw is for you

What problems is the product solving and how is that benefiting you?
ease of repetetive workflows

Edward G.
Star Rating: 4.5

What do you like best about the product?
Tracking renewal and deliverable dates. Archiving old contracts. Negotiating and tracking changes of contracts in real time. Signature processing within the software.

What do you dislike about the product?
Nothing comes to mind at this time. Features exceeded those of other products we considered.

Recommendations to others considering the product:
Excellent product for organizing and moving the contract management process to the next level. Software does everything advertised. Our rollout support person (Julie) could not have been easier to work with or more helpful. Excellent experience so far.

What problems is the product solving and how is that benefiting you?
Tracking renewal dates has been a huge benefit. Previously we tracked things using a combination of spreadsheets and file storage. This allows us to archive and recall anything we need easily and quickly.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
It explains what needs to be done and it's easy to use.

What do you dislike about the product?
There isn't really anything I can say that I disliked.

What problems is the product solving and how is that benefiting you?
I signed a new contract for my employer.

Felipe M.
Star Rating: 4.5

What do you like best about the product?
Outlaw's interface is intuitive/easy to use. Clients can also easily log in and make changes to contracts.

What do you dislike about the product?
It'd be great to get more intel from other parties interacting with the contract (number of logins, duration of their visit, specific paragraphs spending more time, etc.)

What problems is the product solving and how is that benefiting you?
Facilitates the contract negotiation and revision process. The interface is very intuitive and easy to use.

Taylor M.
Star Rating: 4

What do you like best about the product?
Editing the contract is a seamless experience and makes it easy to close quickly. Editing variables is quite easy and adding in redlines is easy. The collaboration on the contract is great.

What do you dislike about the product?
I don't enjoy the status flow. It's not clear when something is out for signature and where it lives.

Recommendations to others considering the product:
Great solution, has everything you need.

What problems is the product solving and how is that benefiting you?
Quick and easy contract creation and collaboration. Data synchronization between CRM and Outlaw.

Emily S.
Star Rating: 4

What do you like best about the product?
Central hub for contracts, easy to set up templates, add custom fields, and keep track of where each contract is in the process.

What do you dislike about the product?
Still being improved. There are still a lot of features that are missing or lacking. For instance, an address book or repopulating after entering it once.

What problems is the product solving and how is that benefiting you?
Tracking and the most important part to us is version control.

Catalina S.
Star Rating: 5

What do you like best about the product?
Having a centralized database to store all our contracts and being able to search and filter through them easily has made things so much easier for my team. Everyone including new hires knows where to look for the relevant contracts. Our sales/new biz teams are also using the platform and is saving a lot of time generating contracts and getting deals signed.

What do you dislike about the product?
There was a little bit of a learning curve when setting up our contract templates on Outlaw initially especially for our more lengthy and complicated contracts. But Julie was so dedicated and patient during our onboarding process which was a refreshing experience for us. Now my team is able to create new templates with minimal help from the Outlaw team.

What problems is the product solving and how is that benefiting you?
We engage in multiple contracts with different clients every month. It was time consuming and tedious to have eyes on and keep track of them properly. Most times, we’d have to ask multiple stakeholders to get pieces of contract information. Managing all of that on Outlaw cuts all that additional work out and has reaped tremendous value to our business.

Brandon B.
Star Rating: 5

What do you like best about the product?
The end to end process -- from generating a contract to getting a signature is incredibly seamless on Outlaw. Not just for myself, for my clients as well. The eSigning feature and email alerts are definitely a massive plus -- a deal can close from anywhere in the world, at any time of the day.

What do you dislike about the product?
So far I haven't found major pain points using the product. I’m still an early user and my experience has been positive so far.

Recommendations to others considering the product:
Just contact them, you will be happy you did! I can see this being beneficial for so many businesses. I know that most Real Estate brokers I have talked to about this are loving it now also.

What problems is the product solving and how is that benefiting you?
Love that I can send out contracts in minutes and close my deals in half the time. My clients have feedbacked that the contract looks great aesthetically as well. Overall really pleased. The team was very responsive to me RE: questions and emails.

Laura M.
Star Rating: 5

What do you like best about the product?
Really easy to use, very helpful when signing contracts at a distance, want to keep in touch with the edits, a safe space and tool for business, I will surely use it again in the future.

What do you dislike about the product?
Nothing to complain about. It all worked smoothly and fast.

Recommendations to others considering the product:
Great tool for the future !

What problems is the product solving and how is that benefiting you?
We used it to sign a music production contract.

Haris S.
Star Rating: 4.5

What do you like best about the product?
That you only need five minutes to get familiar with the platform

What do you dislike about the product?
I cannot see a function to send individual documents to multiple recipients at the same time

What problems is the product solving and how is that benefiting you?
It is where I want to save all my documents related to employees. It will be used as a database that access to all the docs is easy and quick

Jonathan D.
Star Rating: 4

What do you like best about the product?
Laser focus on the aspects of the product matters - drafting, variables and sharing. Rapid development and responsive support team. The product support is 100% fantastic - issues are fixed very fast, new features are rolled out and general day to day support is high quality.

What do you dislike about the product?
Sharing for signature is not as open as Docusign (although this is for good reason - but is slightly inconvenient for our use case). Reviewing/Commenting/tracking changes is not fully mature yet. We like to share contracts with clients and partners, and we are generally not so concerned over who signs - Outlaw has a secure workflow where only particular external users sign the contract. We would prefer to share more widely. Document management has improved massively,its not quite at the point where I wouldn't save documents locally - but this coming

Recommendations to others considering the product:
Talk to them - they are very approachable. If you have a mess of contract document management and you want to control this but outsource admin to end users (ie sales people) - Outlaw is great.

What problems is the product solving and how is that benefiting you?
Contract version Management, contract contract control, esigning, template based drafting. We use the product so that non legal end users can draft contracts without legal input. The legal expert drafts the contract securely. It excellent at this - and has enabled to free up legal time internally and reduce external legal spend. Furthermore we've been able to streamline other aspects of our business including on boarding (HR contracts and offer letters) and we use the platform for ad hoc formal letters and contracts.

Jacob G.
Star Rating: 5

What do you like best about the product?
Outlaw makes it easy to auto import custom Variables in agreements to salesforce fields

What do you dislike about the product?
You can't arrange your list of variables on the right hand side. Ideally I could put those in an order that makes sense

What problems is the product solving and how is that benefiting you?
Salesforce hygeine, more data captured in less time with better accuracy

Verified User in Education Management
Star Rating: 5

What do you like best about the product?
That it shows you exactly what to do and where to sign and fill in

What do you dislike about the product?
That it was confusing when I didn’t have an answer I didn’t know to fill in none

What problems is the product solving and how is that benefiting you?
That I can make contracts and save them

Thomas E.
Star Rating: 5

What do you like best about the product?
Easy user interface. Easy to use and a delight to implement.

What do you dislike about the product?
Nothing at all. If I dislike anything I will be sure to let you know.

Recommendations to others considering the product:
Try it, you'll like it.

What problems is the product solving and how is that benefiting you?
Contracts are easily manipulated within Outlaw.

Verified User in Telecommunications
Star Rating: 4.5

What do you like best about the product?
The platform is not only easy to operate for the average user, but also is very intuitive regarding editing and creating template documents. Outlaw is the best tool we found to support rapid generation of legal documents to support our sales staff in achieving their goals in reducing negotiation timelines.

What do you dislike about the product?
The only downside is the interactivity between the platform and word. Formatting can sometimes be off when documents are exported to .doc.

What problems is the product solving and how is that benefiting you?
We are mainly using outlaw to provide quick amendments to standard terms and conditions contained within customer orders. The platform has enabled the company to free up legal time and lessen the cycle of legal terms negotiation for commercial/inside sales deals.

Verified User in Consumer Services
Star Rating: 4

What do you like best about the product?
The companies willingness to work with us to help make the software work for our company

What do you dislike about the product?
Certain aspects of a contract we would like more flexibility over are not yet available to us

Recommendations to others considering the product:
Ask questions, they are great at accommodating and working with you

What problems is the product solving and how is that benefiting you?
As a season business we have a huge push with sending contract out at certain times. The amount of time we have saved by using this system is incredible

Verified User in Management Consulting
Star Rating: 4

What do you like best about the product?
Don't have to start from scratch every time

What do you dislike about the product?
Doesn't sync super quick with Salesforce for mandatory fields

Recommendations to others considering the product:
Ensure that your contract is how you like it before uploading, because otherwise you have the make the changes frequently!

What problems is the product solving and how is that benefiting you?
It is easier to ensure that all of the confidential information (company names, signers, etc) are not accidentally put into the wrong contract. I do not have to go back and forth with editing.

Verified User in Leisure, Travel & Tourism
Star Rating: 4

What do you like best about the product?
I like how easy it is to build contracts.

What do you dislike about the product?
I wish there were more customizable dashboard views. A grid view isnt that helpful. I need to see contracts outstanding, last open, etc. I also wished it tracked how long the user viewed the contract. I wish the variables for the contracts were able to be arranged.

What problems is the product solving and how is that benefiting you?
Excellent integration with SFDC. Easy to build a contract while client is on the phone.

Verified User in Construction
Star Rating: 5

What do you like best about the product?
I like the way the system distributes the critical information, such as bill to, service address, etc. throughout the contract for me.

What do you dislike about the product?
I have not found anything -yet - to complain about!

Recommendations to others considering the product:
If you create many contracts, Outlaw will save you time and energy.

What problems is the product solving and how is that benefiting you?
Outlaw fills in critical information throughout the contract, whereas I had to type it over and over again with our previous tool.

Edmond C.
Star Rating: 5

What do you like best about the product?
We're able to negotiate and change contracts on the spot while talking with a customer. They're able to see the changes in real-time and execute without even needing to back through our old, legacy workflows that would add days, weeks or months to our sales cycle. This has allowed us to win more deals and reduce our sales cycle dramatically. With Outlaw, we now bypass multiple internal approval flows that used to take days - now there's no extra approval steps. As part of our robotic process/pricing automation initiative, we've turned the contract cycle to virtually a zero-touch process.

What do you dislike about the product?
If math could auto-populate when you adjust the per-user subscription price. i.e. subscriptions X per-user monthly cost = Total Monthly cost. If we could build in a calculation, this could avoid potential manual math errors. I wouldn't really even consider this a negative - this is more of a product suggestion.

Recommendations to others considering the product:
Lead the initiative from the line of business (i.e. sales and marketing) and ensure collaboration across the enterprise (i.e. GTS/IT, Legal, Finance, Billing, etc.).

What problems is the product solving and how is that benefiting you?
Every contract problem and sales reps nightmares!

Verified User in Financial Services
Star Rating: 3

What do you like best about the product?
The variables, the functionality. It's very easy to customize

What do you dislike about the product?
Clients do not recognize the tool when we send to them and just prefer to sign normally a pdf or word doc, as opposed to use the tool to sign. Also, TOO many emails associated with changes/additions/etc.

What problems is the product solving and how is that benefiting you?
Contracts management. Benefits include standardization across contracts

Verified User in Information Technology and Services
Star Rating: 3.5

What do you like best about the product?
Ease of uploading and the simplisity of sending documents.

What do you dislike about the product?
Manipulating and modification is not intuitive. When sending a file to a client they often want to send to a specific person for signing and this can be complicating if that information is not known before sending the files.

What problems is the product solving and how is that benefiting you?
Minimal problems.

Jason W.
Star Rating: 4.5

What do you like best about the product?
The simplicity to receive and sign a contract

What do you dislike about the product?
There really is nothing to dislike. I felt like it was as easy as it could be.

Recommendations to others considering the product:
It was simple to the first time end user (me) so I think it's a great option.

What problems is the product solving and how is that benefiting you?
I was the recipient of a contract. For a first time user there were no questions about how to view or sign my agreement.

Verified User in Telecommunications
Star Rating: 4

What do you like best about the product?
The support team is very helpful and are on hand to help with any matters including udpdating/amending templates.

What do you dislike about the product?
The layout can be slightly confusing when populating a template. It would be good to organise the order in which populated fields appear so those who are using the template can work through the template in order. However I am advised the feedback has been taken into consideration and will be reviewed.

What problems is the product solving and how is that benefiting you?
The time taken to prepare documents has reduced which will mean more efficiency for the team.

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
Easy to use. Feature set fully meets our needs. Support team is engaged and responsive.

What do you dislike about the product?
A bit too linear. Some additional bells and whistles (which I understand are coming) would be nice, in both the importing/converting of docs into Outlaw docs and the e-sig feature.

What problems is the product solving and how is that benefiting you?
So far, no real problems. It has proved to be a great feature for engaging with customers on contract revisions and execution.

Jim S.
Star Rating: 4.5

What do you like best about the product?
The ability to generate contracts easily from pre-created templates, in-app commenting and redlining. Outlaw has made our entire contract flow much more seamless and the platform is extremely user-friendly. Another plus is the searchable contract repository. The platform has proven to be a scalable product for an affordable price.

What do you dislike about the product?
We're able to achieve most of what we set out to on the platform. There are always minor, good to have features like more robust dashboard customization capabilities but the team has been pretty nimble in product development.

What problems is the product solving and how is that benefiting you?
My team’s contract process is much more organized now. The platform has allowed us to stay in sync on the different contracts that come through. There’s the ability to import and export PDF/doc too, which gives us some flexibility.

Verified User in Computer Software
Star Rating: 3.5

What do you like best about the product?
easy to use, simple layout, helpful staff

What do you dislike about the product?
Sometimes gets a bug when changing signees, integration with HS not always smooth

What problems is the product solving and how is that benefiting you?
I do find it easy to use, don't have to make many edits or think too much about the contracts

Justin B.
Star Rating: 5

What do you like best about the product?
UI is awesome...super intuitive. With a few simple instructions, I was off and running.

What do you dislike about the product?
The zapier link broke but that was on Pipedrive...not Outlaw.

Recommendations to others considering the product:
If you need your customers to sign off on anything for your business, I'd go all in with Outlaw. Their team of professionals coupled with their super easy to use software WILL help streamline your workflow and get more contracts back.

What problems is the product solving and how is that benefiting you?
Our agreement workflow is SO easy now! Agreements look more professional, as well. The process is sped up so I'm not waiting a long time to get things checked off by my CEO/VP.

Anishka J.
Star Rating: 5

What do you like best about the product?
Customer service and on the spot answers

What do you dislike about the product?
Not much. It lacks aritifical intelligence, but for the price package, it is great value for money.

Recommendations to others considering the product:
Go for it. Its great value for money.

What problems is the product solving and how is that benefiting you?
Very efficient contract execution.

Verified User in Online Media
Star Rating: 4.5

What do you like best about the product?
We've been using Outlaw for about a year. It's easy to use and the search capabilities have been incredibly useful for my team.

What do you dislike about the product?
Adjusting to the tagging system (in order to search) is a bit confusing at first, but simple once you get the hang of it.

What problems is the product solving and how is that benefiting you?
Prior to using Outlaw, we did not have a streamlined way to send and store contracts. Outlaw helped us improve efficiency and organization in this process.

Megan P.
Star Rating: 4

What do you like best about the product?
It is easy and does not take a lot of time to input the data. Requesting checkpoints from my supervisors directly in the system rather than having to email back and forth many times (or get signatures in person) is much more convenient.

What do you dislike about the product?
We have had issues sending them to signatories, and the formatting for some of the sections is off (doesn't allow for bullets, numbering, etc.)

What problems is the product solving and how is that benefiting you?
It makes the approval process easier and it is easier for the client to check that the information is correct

Juliano A.
Star Rating: 4.5

What do you like best about the product?
The great tool and the hassle-free onboarding

What do you dislike about the product?
Nothing major. It took a little jiggling to sort out the integration with HubSpot but the outlaw team was there to support us.

What problems is the product solving and how is that benefiting you?
Proposal and contract management

Verified User in Higher Education
Star Rating: 5

What do you like best about the product?
Having a single source for all our contracts . We draft our own contracts and deal with 3rd party paper. In the past, it was a very manual process to track across the different types of agreements. A centralized repository makes it so much easier for us to search for terms and keep track of deadlines.

What do you dislike about the product?
We just got started so haven't encountered problems. But there was one time where a colleague couldn't find a contract but it was user error. I would suggest that you ensure that your whole team is aligned before getting started.

Recommendations to others considering the product:
I would suggest that you ensure that your whole team is aligned before getting started.

What problems is the product solving and how is that benefiting you?
We finished migrating over all our contracts and now moving onto the next phase of generating contracts in Outlaw. The big benefit of Outlaw was working with a hands on team. Julie was always there to walk us through and come up with custom solutions to our needs.

Verified User in Computer Software
Star Rating: 5

What do you like best about the product?
Solid thoughtful feature set that improves our contract creation and signature process ten-fold. Our sales team has loved the ease with which they can create contracts, while our ops and executives teams love the visibility Outlaw provides into contracts. The Outlaw team also has been an absolute pleasure to work with (responses always within a day, if not usually a few hours!)

What do you dislike about the product?
Some small nice to have features that I'm sure the product will gain with time. When brought up to the Outlaw team they've been very understanding and seem to have taken the advice to heart as some requests have already been built.

What problems is the product solving and how is that benefiting you?
Ensuring consistent contracts across the board and visibility for the team into what is being included in contracts

Diego P.
Star Rating: 4

What do you like best about the product?
You can manage all your contract templates in one place

What do you dislike about the product?
It's not so user friendly, without training it's not useful.

What problems is the product solving and how is that benefiting you?
Contract lifecycle administration

Verified User in Leisure, Travel & Tourism
Star Rating: 5

What do you like best about the product?
Love the user flow of how to build a contract from scratch.

What do you dislike about the product?
I dislike the contract permissions flow (i.e. sometimes prospect gets locked out of contract and need to send out a new one)

What problems is the product solving and how is that benefiting you?
The ease of signing a contract. It is a clean, straight forward process and easy to use both for the client and myself.

Verified User in Management Consulting
Star Rating: 3.5

What do you like best about the product?
Outlaw combines editing/redlining, with signing, all while eliminating version control. you no longer need docusign.

What do you dislike about the product?
a little hard to be clear on roles and access.

Recommendations to others considering the product:
NA

What problems is the product solving and how is that benefiting you?
virtual working, efficiencies, eliminating interfaces between soi many systems (e.g. docusign)

Rich P.
Star Rating: 5

What do you like best about the product?
Outlaw people are great to work with, very responsive to needs and questions.

What do you dislike about the product?
No dislikes at this time. Couldn't ask for more in our uses.

Recommendations to others considering the product:
If contracts are needed, Outlaw can assist in sending mass amounts for a quick turn around.

What problems is the product solving and how is that benefiting you?
Sending thousands of contracts at a time is tremendous time saver. Outlaw has streamlined our contracting process.

Verified User in Mental Health Care
Star Rating: 3

What do you like best about the product?
Organized interface, easy to see at a quick glance

What do you dislike about the product?
The implementation has been challenging as we have had to do a lot more on our end than we were aware of. More upfront conversation regarding set up would be helpful.

What problems is the product solving and how is that benefiting you?
Haven't been able to fully implement yet.

Verified User in Information Technology and Services
Star Rating: 5

What do you like best about the product?
I love how easy it is to review, approve and sign!

What do you dislike about the product?
Formatting templates is a bit quirky but I do not have any dislikes.

Recommendations to others considering the product:
Determining internal processes took us the longest!

What problems is the product solving and how is that benefiting you?
Benefits are ease of use. We are so excited about tracking expirations as well!

Verified User in Staffing and Recruiting
Star Rating: 5

What do you like best about the product?
Easy of use: once templates are created it's so quick and easy to complete

What do you dislike about the product?
At the moment you cannot add two signing parties on pdf uploads with date stamps

Recommendations to others considering the product:
Would highly recommend trying Outlaw.

What problems is the product solving and how is that benefiting you?
Easy to find archived contracts, easy to duplicate contracts which have specifically negotiated terms in, easy to negotiate terms with clients on the platform with their redlining system so you do not get muddled with multiple word versions of a contract. Also great to have a log of changes.

Verified User in Leisure, Travel & Tourism
Star Rating: 5

What do you like best about the product?
How easy and smooth editing the contract is (i.e. quickly changing around contract variables0

What do you dislike about the product?
Not enough notice around contract activity (i.e. no notifications prompting prospect opened contract)

What problems is the product solving and how is that benefiting you?
The efficiency of getting a contract signed between you & prospect

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
I can integrate all my teams on one platform and make it easier to automate the entire process, from origination, to review, to contract storage and management.

What do you dislike about the product?
I can't integrate Outlaw with my existing e-signature platform, and there's some friction for external parties to be able to execute documents (they also received marketing emails from Outlaw which I did not like)

What problems is the product solving and how is that benefiting you?
Outlaw helps cut down on the number of different platforms used to get through the contract review process, but also has the flexibility to import and export to tend to exceptional cases.

Frank L.
Star Rating: 4

What do you like best about the product?
Ease of use. Velocity. Don't have to wait for legal.

What do you dislike about the product?
The only thing I don't like is that the layout can be better. Better fonts maybe.

Recommendations to others considering the product:
Better layout and fonts for contract produced using outlaw.

What problems is the product solving and how is that benefiting you?
We don't have to go to legal for redundant requests.

Verified User in Staffing and Recruiting
Star Rating: 5

What do you like best about the product?
Able to add the related parties who need to sign the contracts.

What do you dislike about the product?
teaching internal team how to use the system.

What problems is the product solving and how is that benefiting you?
online siging of contracts.

Verified User in Online Media
Star Rating: 4

What do you like best about the product?
Easy user interface and functionality Templates are great and easy to manipulate if needed Search functionality (esp. within the contracts content) User access

What do you dislike about the product?
Would like to have different views around the files (i.e. folder view, go-to folders, etc.) Would like easy migration of contract ownership if an account becomes inactive

Recommendations to others considering the product:
Have standardized contracts that you'll use in templates ready to go before-hand.

What problems is the product solving and how is that benefiting you?
E-signature is the main one, followed by contract search/repository is easy to use.

Verified User in Design
Star Rating: 5

What do you like best about the product?
Elegant and streamlined experience that is both easy to use and super collaborative.

What do you dislike about the product?
The toggle between the summary and the full contract could perhaps be clearer - what is the difference between the two things for example....

What problems is the product solving and how is that benefiting you?
I'm a consultant and using Outlaw to manage contracts has changed my life for the better.

robert h.
Star Rating: 5

What do you like best about the product?
its e signature tab and easy access to accounts

What do you dislike about the product?
I dont like the fact they put accounts in draft form

Recommendations to others considering the product:
make sure that is work for your application

What problems is the product solving and how is that benefiting you?
to e sign benefits easy access to contract signing

jacquelyn w.
Star Rating: 5

What do you like best about the product?
Impeccable customer service, ability to create conditional sections and encrypt sensitive information. Super modern platform that is really user friendly and therefor easier to close deals/make agreements with my clients. Outlaw helped streamline my contract database in a clean and efficient manner.

What do you dislike about the product?
There is nothing that I didn't like, persay, but since it is new to the market, there was initial fear of the unknown. I was unsure at first, but now so glad I took the leap for my company and moved away from docusign and to something better like Outlaw- which will continue to grow with Oohjacquelina's needs.

Recommendations to others considering the product:
If you have questions, talk to their team right away and all your fears will be alleviated! Fear of the unknown is the only thing stopping this new platform from blowing up.

What problems is the product solving and how is that benefiting you?
Overall, my experience with Outlaw has been extremely positive, and has helped streamline my company's contractual process into a database we are proud of. The customer service provided is unmatched and I will continue to grow my company and work with Outlaw, no doubt.

Verified User in Consumer Services
Star Rating: 5

What do you like best about the product?
I liked that it was eco friendly, not a bunch of papers to go through. It was easy simple instructions and to the point. Everyone should be using Outlaw.

What do you dislike about the product?
Nothing, this was the most efficient way I have ever used to sign up for a new job.

What problems is the product solving and how is that benefiting you?
Benefits are that it's self explanatory and convenient. I just signed all my paperwork from my phone.

Andrew O.
Star Rating: 5

What do you like best about the product?
Simply put, it's a high quality platform made for salespeople, account managers, and legal counsel (on both sides of a deal) to execute contracts together more smoothly. A lot of this is possible due to the intuitive interface, pre-approved/conditional contract terms that can be swapped in and out, and the fact that Outlaw can basically serve as word-processor purposely made for constructing, editing, and executing contracts. This was a pain I experienced previously many times over in past sales jobs, and Outlaw eliminates it. After a few meetings with their amazing team, it was clear to me that this was the best contract-management platform I had seen.

What do you dislike about the product?
I can't name any dislikes at this point in time.

What problems is the product solving and how is that benefiting you?
Ultimately, Outlaw eliminates excessive back and forth, helps you sign contracts quicker, and increases your close rate as a result. The biggest problems it's been able to solve are: -Reducing time spent editing, submitting, and agreeing on contracts. -Keeping sales teams in line with what legal has approved for language, while still giving team members the flexibility to edit, swap, and adjust terms. The interface makes this easy. -Smooth integration with Salesforce which makes constructing contracts more seamless, and also eliminates time spent updating various tools related to contracts. -Onboarding. It's just faster with Outlaw compared to other tools we've seen. Who wants to spend more time setting up a product than using it to move the needle?

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
I'm a contractor that regularly receives contracts and invoices from a company that uses Outlaw. As a one person team, being able to redline in real-time, see tracked changes, and esign all within a browser has saved me from so many headaches. The Overview summary section is also a nice touch especially when I don't have a legal team to interpret.

What do you dislike about the product?
The first time for sign-in I wish the guest login button was just a tad more prominent. On the receiving side, there isn't much to dislike about it. It's a very intuitive product.

Recommendations to others considering the product:
If the end user experience is just as important to you as the the administrator, then try out Outlaw.

What problems is the product solving and how is that benefiting you?
If you're a company that regularly uses contractors and freelancers, be a hero and get Outlaw. There's a certain tediousness when dealing with contracts especially when you're not near a printer or are on the same server. And the tracked changes helps establish trust right away.

Roy H.
Star Rating: 5

What do you like best about the product?
I like it's layout editorial manager. I'm ready to make dynamic layouts effectively. The stage is instinctive and the client support is extraordinarily useful. I like that it keeps it straightforward for viable outcomes. Their onboarding procedure surpassed desires and the client administration group reacted to inquiries in an auspicious way. On the off chance that I ever have any inquiries, the Outlaw group has been excessively responsive and accommodating.

What do you dislike about the product?
Only I would love to see this coordinate with a blockchain so the agreement once marked is undeniable.

Recommendations to others considering the product:
The onboarding session was useful, certainly suggest that. When you complete new legitimate formats, have your legal counselors survey the layouts for blunders. We are receiving a ton of significant worth in return.

What problems is the product solving and how is that benefiting you?
Customer commitment, rental understanding, capital leases, and ACH approval frames. It has streamlined the procedure for both myself and advisors, customers, and accomplices. Spares personal time and cash. Formats makes it simple and predictable to send as often as possible utilized contracts. It additionally enables track to bargain stream.

Gabriel C.
Star Rating: 4.5

What do you like best about the product?
Outlaw’s user interface alone makes Microsoft Word look so tired. It’s intuitive design made onboarding new users simple. The dashboard makes it easy to track all your contracts and see their progress. The contract drafting process is so much more efficient, error-free, and easy now.

What do you dislike about the product?
Not a dislike per se, but take the time to set up your templates properly. From there, you’re in the land of error-free, easy contract generation.

What problems is the product solving and how is that benefiting you?
It has been easy to draft new contracts and then even easier to get contracts signed within a quick timeframe.

Verified User in Design
Star Rating: 5

What do you like best about the product?
This really is an all-in-one platform. From authoring to signing, and all of the necessary work in between, Outlaw has designed and built an efficient and more accurate workflow, with the user experience in mind. They've streamlined a traditionally laborious, time-intensive, and sometimes opaque process into a scalable, indispensable tool.

What do you dislike about the product?
The major integrations are there but we needed a specific-to-us integration. The team was more than willing to help us customize.

What problems is the product solving and how is that benefiting you?
We're using Outlaw for every step of our workflow. Previously we were using multiple platforms. Now we have a central area where the team can view, collaborate, negotiate, and track all our documents.

Verified User in Computer & Network Security
Star Rating: 5

What do you like best about the product?
Saves time because there is less need for Microsoft Word “tracked changes” and “compare”; returned documents from third parties are in the system and tracked instead of emailed outside the system in MSWord where the other party could have changed something without tracking or notification.

What do you dislike about the product?
Initially could only use Facebook to login, but they have added other options so that isn't much of an issue anymore.

What problems is the product solving and how is that benefiting you?
Contracts stored all in one place (instead of usingSharepoint as before). Better track of version histories (along with the associated timelines for each), contract activities and negotiation threads. Wide range of contracts templates that has quickened the generation/negotiation timeline across the board for all types of contracts (NDAs, Teaming Agreements, SubContracts, etc.). Overall, Outlaw has been extremely valuable in providing us with streamlined contracts capabilities without the extravagant law firm prices.

Jennifer Harrell V.
Star Rating: 5

What do you like best about the product?
The customer service from Outlaw is above par. They are attentive and accommodating.

What do you dislike about the product?
We do run into a few clients that don't understand why a contract is coming from a third-party, but once we explain, they understand the ease of use!

What problems is the product solving and how is that benefiting you?
Our contracts are organized and we are able to manage signatures efficiently.

Mario Agustín S.
Star Rating: 4.5

What do you like best about the product?
The best part about Outlaw is definitely the ability to customize all our contract templates dynamically. I have never seen a contract management product with such an advanced tool for template creation. We were able to put in place section references, set conditional sections, input default variable values, and even include what the platform calls “secret variables” to encrypt sensitive contract information. We have received positive feedback from our recipients about how clean and sleek our contracts look, as compared to Word/ PDF versions we were previously working with....

What do you dislike about the product?
I have no complaints so far. The team has been able to address most, if not all our needs in the period we have worked with them, even throughout the decision process when we were comparing between different solutions.

Recommendations to others considering the product:
The product is definitely highly intuitive with very robust features. We are very satisfied with their highly responsive customer support team, which has been valuable in ensuring our success on the platform. After several onboarding sessions with the team, it was easy for me to get the rest of my team familiar with the product. Before Outlaw, our contract process was a mixture of shared drives, Word, emails, sprinkled with DocuSign. Now we have a robust contracts database to keep track of all our documents and a smooth contract process we’ve always strived for.

What problems is the product solving and how is that benefiting you?
If you have a specific process in your existing contract flow that your company needs to keep, I recommend talking it through with the Outlaw team to come up with a win-win solution. We needed certain contract variables sieved into an external database, and the team was able to customize an integration for us for a fee. It won’t be a negligible sum, depending on the level of integration required, )as are any custom integration fees), but will be extremely worth the price. Throughout the process, the development and customer success team were able to give us constant updates and were excellent in assuring us a fantastic delivery.

Verified User in Venture Capital & Private Equity
Star Rating: 5

What do you like best about the product?
Easy to use, cost effective, reliable. From one template, I can create 5-7 different types of contracts that are customized to the deal. AND within seconds. Great customer support and onboarding training. It is for more than contract documents. I can use it for various types of documents that require edits and reviews within a team and the final approved documents signed and archived.

What do you dislike about the product?
I have not experienced anything negative so far; my expectations have been met and exceeded in many aspects.

Recommendations to others considering the product:
Ease of Use, Flexibility, Customer Support.

What problems is the product solving and how is that benefiting you?
Mainly using Outlaw for contract generation based on customized templates. It has worked out great and started looking to use the system for collaborative document revisions. There are a lot of features we have yet to explore.