Curata provides two software solutions that have helped 1000s of marketers over the past 10 years to grow leads and revenue with content: Curata CMP (Content Marketing Platform) and Curata CCS (Content Curation Software). Curata CMP includes strategy, production and analytics modules that enables you to: Analyze marketing and sales pipeline impact Streamline your content […]
G2 Rating:
(41 reviews) |
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Reviews
Anisha D.
Star Rating: 5
What do you like best about the product?
Curata as the name suggests is the ultimate destination of content curation. They provide best online article and resources to post in social media apps. They staff are very professional and are available 24 hours. My content curation problems has been smoothly solved my Curata. I would definitely recommend Curata to all Online Media workers who wants to develop thei content.
What do you dislike about the product?
There is Nothing that I dislike in Curata. I have been able to solve my issues regarding Content Curation. It practically does what it claims. Some issues like same material being recommendes multiple times can be improved via an update. Another suggtion is to integrate Content curation and Data Analysis at the same time. I wish Curata a better future.
What problems is the product solving and how is that benefiting you?
Curata has saved my precious time by finding the trendy topics and user friendly contents. I have to no longer visit multiple sites in search of content. Curata also provides a gross statistics about user reactions and a clear picture of content reaching masses. My content is reading distant lands in various languages. All thakns to Curata
Verified User in Management Consulting
Star Rating: 1
What do you like best about the product?
The sales team from the beginning were just fantastic. We connected to ONE KEY PERSON who constantly asked us of updates and helped us really understand the platform. The non-tech-savvy marketers on our team were able to use it without the hassle and he was extremely helpful in all of our queries.
What do you dislike about the product?
The platform has potential. There are two key services: Curation and Data Analysis. The CMP was supposed to be helpful when it comes to content marketing because it shows you how a content directly affects the sales. Very important metrics, as we all know, when it comes to content marketing. We were hoping to get that integrated reporting on the CMP so we can provide extra incentives to both our marketing and sales teams, but the integration of the platform itself took a lot of tool in our planning and execution that we were paying for it for $12K per annum while nobody was using it. Now, going to the billing, nobody has ever reached out to us to inform us that the contract is set to an end. They let us move forward on the next years locked in that contract. Yes, there may be an oversight on our team as well when it comes to making sure that our contract with them doesn't go on forever, but having someone from their team check in on us to make sure we were happy for our first year and what our plans are when it comes to continuing the service & partnership for the following year would've been appreciated. However, because we didn't have innate connectivity in the third-party applications NEED (which we didn't know was a preprequisite to get the data they said we would have) like Marketo, Eloqua and/or Pardot, we barely used the platform. Curata SHOULD REQUIRE users accounts on these third-party platforms BEFORE signing them on the CMP because aside from what's supposed to be an editorial/revision platform (that took them 1++ years to bring an update to), without the third-party applications, it doesn't really do much. It was a big disappointment especially since the CMP IS pricey. After the first year, we were wondering about the main purpose of the CMP for our team if we signed on with Pardot,for example, because the Salesforce platform will have all the data the CMP will provide. At the end of the day, the CMP shouldn't be advertised as a holistic content marketing platform but a reports consolidation platform. In our first year, they also changed our access that limits us into integrating more domains on our account, saying if we want to use the features that were initially available for us (admins) when we signed up, we WILL NEED TO UPGRADE. Moreover, after one year, there has been a shift in their team. The one person who used to reach out to me constantly and help our team get on track, resigned and I was passed on two one person to another who didn't know what our goals/business are/is. Just a month ago, I tried calling and emailing their team and the person I was passed onto CLAIMED he was the first person who spoke to me this year. Upon checking my email history, it was another sales person/account manager and his email is already deactivated. The current person I was in contact with can't even be bothered to call out during my team's business hours (we operate on different international timezones) and had a lazy, condesending tone during the two calls I've made with him. This big team/management shift is affecting the entire relationship their first salesperson created with us. Their support team is no longer as reliable as two years ago and I don't like where their team is headed. It could be because of their growing success that hubris has gotten into their heads, but honestly, even with the CSS, there are alternatives in the market that can already provide what they're offering (whether it's at par with their pricing or not). What's worse was that I received an email offer (as if I'm a new customer) offering me of an 80% lower offering than what our initial contract states. Nobody even bothered to reach out to my team to tell us that if we want, we can actually opt for the cheaper offering they had launched. We signed on during the early stages of Curata and it's disappointing to see this kind of relationship go on a downward spiral. Because of this, we have terminated our contract with them. Spike and other platforms are better alternatives for Curata.
Recommendations to others considering the product:
The deployments of updates is SLOW. The company's knowledge of the content marketing industry is good, but the execution and interpretation of that to their understanding of marketers' needs is not evident in what they're doing.
What problems is the product solving and how is that benefiting you?
Curation, research.
Verified User in Financial Services
Star Rating: 3.5
What do you like best about the product?
This platform helps me and my team organize, publish and promote content on social media platforms based on our interests/ industry. It's easy to add new searches and filters to get relevant content.
What do you dislike about the product?
A lot of articles are showing multiple times (when shared by different publishers). Sometimes it takes a while to pick the right one.
What problems is the product solving and how is that benefiting you?
It saves a lot of time when in need for trending articles based on industry.
Toni L.
Star Rating: 4
What do you like best about the product?
The technical support provided by Phil and Jesse for our trial of Curata was excellent. They assisted us with a can-do attitude and helped us develop a great understanding of the software and skills to pilot it effectively for our organisation.
What do you dislike about the product?
We identified a couple of excellent use-cases for our organisation. There wasn't much to dislike about this product. It does what it claims, and the investment of resources to getting it to work well is worth it.
Recommendations to others considering the product:
Have the channels where you will use the content ready first. We got Curata working for us, but the channels where we wanted to publish the content have been delayed.
What problems is the product solving and how is that benefiting you?
We have done a proof-of-concept for content curation across multiple divisions and business units.
Arnaldo M.
Star Rating: 5
What do you like best about the product?
We've never had problems with customer support. They are always happy and willing to attend you our needs with actionable solutions and not just generic answers. It has never taken more than 24 hours for them to reply (with a solution ready). The quarterly business alignment meetings are something not every provider does--and this is what the Curata team never fails to schedule.
What do you dislike about the product?
After a year of using the program, there are some minor glitches when it comes to the CMS side (but were immediately fixed by their team).
Recommendations to others considering the product:
The team is very interested in the line of business we are in. And they make sure that they get to meet your objectives as you use their platform.
What problems is the product solving and how is that benefiting you?
We want to produce several websites with both original and curated content. Curata has been very helpful in finding us relevant and authoritative articles. We still have a lot to learn when it comes to fully maximizing the product but our regular business meetings have been very informative and helpful. They make sure that we get to learn more about the product features in every meeting.