Tiffany P.
Star Rating: 4.5

What do you like best about the product?
How easy it is to set the calls up and how quickly the calls can go out.

What do you dislike about the product?
Nothing that I can think of right now. For what we need it works great.

Recommendations to others considering the product:
It is very easy to use and effective! We are able to get many calls out very quickly.

What problems is the product solving and how is that benefiting you?
We are able to do more donor thank you calls. It was hard getting volunteers in to make so many calls a month.

PAYAL J.
Star Rating: 4

What do you like best about the product?
A fast and easy procedure that's exactly what I like greatest about it. It helped me communicate with our members. Additionally, we shoot all of them a phone message regarding recent updates that happened and much more real-time updates.

What do you dislike about the product?
Absolutely nothing I don't like about this application. It's very helpful and easy to utilize.

Recommendations to others considering the product:
I like to recommend this software to any organization which needs to be able to get effective together with communication towards members, local community, & other various teams connected with our corporation.

What problems is the product solving and how is that benefiting you?
Enhanced communication with the associates as well as community participation. We have much better results when we use this application.

MALVIKA A.
Star Rating: 4

What do you like best about the product?
Call fire is Simple to operate along with a tracking tool so I could observe my personal progress along with other associates. I really like that I can integrate callfire directly into some other applications which help me personally with automation marketing.

What do you dislike about the product?
The software program is slightly expensive and is not easy on the pocket.

Recommendations to others considering the product:
This is a fairly easy and easy to operate application to contact with others.

What problems is the product solving and how is that benefiting you?
We can easily contact a huge selection of customers at the same time using the one press of a button. This is the fastest way to get contact with our clients

RASHMI S.
Star Rating: 4

What do you like best about the product?
Rapidly and straightforward approach that is what I like greatest over it. It aided me to connect with our customers to show up at our bargaining classes. We also shoot them information about modern updates that transpired and a lot more actual time updates as an alternative to being forced to experience new media stores.

What do you dislike about the product?
Nothing at all I dislike about getting in touch with Fireplace. It's extremely valuable and straightforward to utilize.

Recommendations to others considering the product:
I would suggest this particular software to any company that needs to be able to become active together with communication with members, community, & other various teams associated with our organization.

What problems is the product solving and how is that benefiting you?
This application Enhanced our communication with the members as well as group engagement. We get a much better result when we make use of Call Fire.

Adam C.
Star Rating: 3.5

What do you like best about the product?
CallFire is pretty easy to understand,setup, and get started with. It is a simple tool for tracking the effectiveness of marketing campaigns.

What do you dislike about the product?
The worst part about CallFire is that more than 50% of the calls that come through my tracking numbers are junk and robots. They burn through my minutes more than anything else, and the system doesn't seem to do a very good job of cutting them off or weeding them out.

Recommendations to others considering the product:
Easy and inexpensive, but I haven't researched alternatives recently.

What problems is the product solving and how is that benefiting you?
CallFire has helped me to track where my customers and prospects are coming from, and the call recording has helped me to work with my team to better their phone skills.

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
Simple system, easy to set up, and fairly inexpensive for the features offered.

What do you dislike about the product?
I just started using CallFire for my small business and don't have any complaints yet. I'm just wishing more calls were coming in so I could have more business!

Recommendations to others considering the product:
If you have different campaigns, using different media types, whether digital or physical, CallFire tracking numbers are a great way to track the results of your efforts. Also, call recording is a good way to make sure your team has good phone etiquette and training.

What problems is the product solving and how is that benefiting you?
I've started some partner programs with complimentary businesses, so we are trying to track the marketing efforts back to each individual group. It's a handy tool to help figure out where we are being seen on signage vs print materials vs digital ads etc. Great way to feel more local too with the local numbers.

Timothy G.
Star Rating: 4

What do you like best about the product?
I like being able to listen in on calls, so see if the person answering the phone needs more training/coaching.

What do you dislike about the product?
It doesn’t work in Safari well. It would be nice if that could be addressed.

Recommendations to others considering the product:
It is great if you need to track where calls are coming from!

What problems is the product solving and how is that benefiting you?
Tracking calls is great! Love to know my Marketing is successful!

Verified User in Non-Profit Organization Management
Star Rating: 5

What do you like best about the product?
I liked the interface of the backend of CallFire the most. It is really easy to use and really intuitive.

What do you dislike about the product?
I disliked the fact that we ended up changing our short-code after having it for several months.

Recommendations to others considering the product:
This is an excellent tool that will help you better reach your audience and accomplish your goals.

What problems is the product solving and how is that benefiting you?
We are able to get information to our members more quickly because of the high open and response rate of text messaging.

Sara K.
Star Rating: 4

What do you like best about the product?
I get to reach all the people who don't have email.

What do you dislike about the product?
The cost is a bit high but comparatively is not that bad.

What problems is the product solving and how is that benefiting you?
The problems of reaching people who only have phone numbers - lower socioeconomic classes.

Verified User in Government Administration
Star Rating: 5

What do you like best about the product?
the website is easy to use and the calls go through quickly

What do you dislike about the product?
the only thing i have to say is maybe there could be less steps required to setup the call

What problems is the product solving and how is that benefiting you?
We were making monthly calls for nonpayment twice a month to around 400 customers and it was taking 24 hours a month for an employee to make these calls. With CallFire the calls take less than 10 minutes.

Verified User in Education Management
Star Rating: 5

What do you like best about the product?
Fast and easy process that's what I like best about it. It helped me interact with our members to attend our bargaining sessions. We also shoot them a message about recent updates that happened and more real time updates rather than having to go through new media outlets.

What do you dislike about the product?
Nothing I dislike about Call Fire. It's very helpful and easy to use. I would say it has helped improve our organization. We had trouble in the past trying to engage with our members and now it's more of a communication preference we would choose over any other software we used in the past.

Recommendations to others considering the product:
I would recommend this software to any organization that needs to be able to be active with communication towards members, community, & other various groups associated with our organization.

What problems is the product solving and how is that benefiting you?
Improved our communication with our members and community involvement. We get a better response when we use Call Fire. We used to phone bank which it's sometimes hard to get ahold of our members. But, when we shoot them a text, it's more likely they will respond and be able to know that they at least got the message about our annual meetings. Our community is more aware of who we are and what our goal is which is why more community has been engaging in our annual meetings.

Verified User in Business Supplies and Equipment
Star Rating: 5

What do you like best about the product?
I like how quick and easy it is to send quick and is messages to our members

What do you dislike about the product?
Nothing to dislike about the app is amazing

What problems is the product solving and how is that benefiting you?
Getting messages to our member when a promotion or information when needed

Verified User in Consumer Electronics
Star Rating: 5

What do you like best about the product?
Getting things up and running was simple enough. I had a few questions, as I had never "purchased" a phone number for a company before, and the support was helpful and understanding. Great experience with CF

What do you dislike about the product?
I wish that the website was a bit simpler. I realize that my company's needs are simple, and that CF caters to a large range of communications needs, but I wonder if it might be doable to have a Simple Setup vs Advanced option to select at some point might be helpful for those of us who just want a phone number to publish on their website, and they want it forwarded to someplace or another.

Recommendations to others considering the product:
Small businesses have 1,001 things to get done. Get this off the list.

What problems is the product solving and how is that benefiting you?
Nothing big, really. I just needed a company phone number, and I got one.

Jacob P.
Star Rating: 5

What do you like best about the product?
CallFire enabled us to target calls to prospective voters, ensuring that we had a direct ability to get our Campaign massage out quickly and effectively. Their report exports made it incredibly easy to mark our data and analyze it. They also have excellent customer service. They’re very responsive and will ensure you leave with a solution.

What do you dislike about the product?
The only thing I had trouble with was the scheduling interface for IVR and recorded calls.

What problems is the product solving and how is that benefiting you?
We’re solving the issue of not having a clear idea of who our base is. We’ve realized the benefits in having quick data exports.

Matt Silver D.
Star Rating: 5

What do you like best about the product?
I utilize CallFire for tracking phone calls for my clients. Being able to keep track and record calls is indispensable to me.

What do you dislike about the product?
I can't really think of anything. Maybe a iOS app would be beneficial.

What problems is the product solving and how is that benefiting you?
I use it for tracking and recording my client's calls. It enables me to hear how their customer support is being handled and whether they are actually answering the phone for the leads I send them.

Troy S.
Star Rating: 4.5

What do you like best about the product?
I have the ability to send out text messages or do voice calling. It keeps a track of the progress and does it much faster then if I did it myself.

What do you dislike about the product?
Like it all, maybe it could be a little easier to use the first time, but once you do it more it is easy.

Recommendations to others considering the product:
You need to try it, you have nothing to lose.

What problems is the product solving and how is that benefiting you?
It's a great way to reach more potential customers in a shorter time. I had one in the store the other day tell me "I better get over here it seems important" so I know the message is getting through.

Bill G.
Star Rating: 5

What do you like best about the product?
I use it to send texts to groups that I manage, setup automated text reminders of regular events (weekly team meetings, programs we offer). LOVE the inbox to handle responses, LOVE buying a phone number so the texts come from a phone and not a text number

What do you dislike about the product?
It is a powerful tool, so a few times I made mistakes and sent texts at the wrong time or to the wrong group, so be careful. Its a powerful tool

Recommendations to others considering the product:
Try it, powerful tool

What problems is the product solving and how is that benefiting you?
How to reach a larger number of people than individual calls or texts, and how to engage customers/team members more effectively than merely email.

Eitan Z.
Star Rating: 4

What do you like best about the product?
I needed to test 1000 numbers and callfire's platform was the right call. Their support walked me through setup and I ended up with a successful test. Couldn't ask for anything more.

What do you dislike about the product?
Configuration wasn't as intuitive as I'd like but support helped me set up what I needed.

What problems is the product solving and how is that benefiting you?
I needed to test 1000 numbers recently ported over from another system

Verified User in Marketing and Advertising
Star Rating: 3.5

What do you like best about the product?
It’s simple and straightforward. Lots of numbers to choose from.

What do you dislike about the product?
I had difficulty getting it going in the beginning and couldn’t cancel.

What problems is the product solving and how is that benefiting you?
I used it as a way to get people to call in for a promotion when doing social media advertising. It’s good in theory but I didn’t get a lot of calls.

Perry B.
Star Rating: 5

What do you like best about the product?
It's great being able to listen in on sales calls in near real time and break down the calls by marketing campaign or promotion.

What do you dislike about the product?
I am currently on the basic plan and have not found any issues with it.

What problems is the product solving and how is that benefiting you?
We are ensuring that our sales staff deliver a consistent message to our clients.

Jason R.
Star Rating: 5

What do you like best about the product?
Very simple, easy to use/set-up and the customer support is great!

What do you dislike about the product?
Nothing to complain about! This is one of those softwares that should be in every marketers tech stack.

Recommendations to others considering the product:
If you need attribution and quality control for internal/external campaigns you run, callfire is a no brainer.

What problems is the product solving and how is that benefiting you?
Customer service quality (call recording), campaign efficacy.

Natalie C.
Star Rating: 5

What do you like best about the product?
The interface was insanely easy to use and it was great that the person recording the robocall didn't have to be in the office with me. Super convenient to give them a number to call into. Very fast turnaround to produce a call.

What do you dislike about the product?
I didn't experience anything in my use of CallFire that I was unhappy with.

What problems is the product solving and how is that benefiting you?
We drive awareness and participation at candidate debates by targeting people who live in certain districts and having a local community leader record a call encouraging them to attend.

William F.
Star Rating: 5

What do you like best about the product?
The software does what it should do and the setup is straightforward. Some software is buggy, but I have not had any issues with CallFire.

What do you dislike about the product?
At first, I had trouble navigating around the site. I am getting more used to finding what I want, but a better user front end would be an improvement.

Recommendations to others considering the product:
It works.

What problems is the product solving and how is that benefiting you?
I can track customer calls to my client. CallFire keeps track of the calls for me so that is one less thing I have to do on my own.

Josh w.
Star Rating: 5

What do you like best about the product?
I liked it because it auto dialed for me and cut out thousands of bad numbers. It allowed me to go ahead and get more calling done with my agents.

What do you dislike about the product?
the price was a little expensive. Also, i did not like how it counted ring no answers as a chrage to me.

What problems is the product solving and how is that benefiting you?
Making more time available for my workers to call instead of dialing through bad numbers. I used if a few months ago. I would try callfire again if i got another list

Stephen A.
Star Rating: 4

What do you like best about the product?
The customer service is phenomenal. They really walk you through every part of the process and make sure you are getting a high level of service.

What do you dislike about the product?
The call times feature does not work and was calling at the wrong times of day. It also did not start a few times and I had to go in and manually do it. Also, there is no feature for when a machine picks up and goes through all of the prompts. Several times there were 9 minute or 11 minute calls even though a 30 second greeting had been recorded.

Recommendations to others considering the product:
You really are able to get a lot of calls out in a short period of time. By personalizing the greeting and making sure you follow up with a second round of calls, you can really get some good business from using their software. The customer service is also very helpful and cares about delivering high quality services.

What problems is the product solving and how is that benefiting you?
We are trying to reach out to a large number of doctors whom we only have office numbers for. They will at least get a personalized message from us and CallFire has been able to assist in getting calls back from the offices.

Benjamin W.
Star Rating: 5

What do you like best about the product?
Ease of Use. It has the features I want and need. Everything I could possibly need or want (thus far) in a phone system, is available with CallFire.

What do you dislike about the product?
The credits expire after 18 months. I'd prefer no expiration, so I could use credits at my leisure without having to be concerned about if I waisted any of them.

Recommendations to others considering the product:
If you need a IVR or auto-text message system that is very functional for a small-medium size business (or even personal use), it's great. If you are a huge company, you might want to look at something with more options.

What problems is the product solving and how is that benefiting you?
The need for an IVR system, and the organization and liability it saves me and my company. I also use it personally when I need to record a phone call from (usually) a company. It's a great solution that doesn't require I carry around a separate recorder, or have separate software. Extremely convenient and very user friendly.

Mike H.
Star Rating: 4

What do you like best about the product?
Great program for contacting potential and current students.

What do you dislike about the product?
The cost can be excessive if used to frequently

Recommendations to others considering the product:
The switch to credits was confusing. I preferred the previous way of displaying the account balance.

What problems is the product solving and how is that benefiting you?
Recruitment and retention of graduate students.

Robert V.
Star Rating: 4.5

What do you like best about the product?
This is my goto service for phone numbers and call tracking, the call whisper is the best feature, could not live without it.

What do you dislike about the product?
Wish price was lower, but still think it is fair.

Recommendations to others considering the product:
Great service, easy to use, love the call whisper so I know the lead type that is calling.

What problems is the product solving and how is that benefiting you?
Call tracking for different lead types, sources including print ads so I know what is working and where I should be spending my marketing budget.

Troy S.
Star Rating: 5

What do you like best about the product?
Easy to use and a tracking tool so I can see my progress along with other team members.

What do you dislike about the product?
Not much, I seem to like most of it. Maybee a way to murge older uploaded listist together.

Recommendations to others considering the product:
Give it a try, you have nothing to lose but sales.

What problems is the product solving and how is that benefiting you?
Increase in cold calling and a great way to get a text message out to a large mass of customers.

Verified User in Non-Profit Organization Management
Star Rating: 4

What do you like best about the product?
Super easy dashboard interface, with the only complicated apart being the IVR Section of the call broadcasting

What do you dislike about the product?
The IVR section should be more intuitive and should have a fast preview mode

Recommendations to others considering the product:
very easy to use and can be fully customized. customization comes with challenges specially when using the IVR feature.

What problems is the product solving and how is that benefiting you?
We use callfire to call layer to the outreach medium communicating with our supporters and advocates

Verified User in Real Estate
Star Rating: 4.5

What do you like best about the product?
I don't have to use my cell for marketing. I can use a different number for each different marketing pieces so I know where the marketing is coming from!

What do you dislike about the product?
More tutorials to maximize the use of CallFire. It can be confusing. I know I have a lot that I am not using since I don't know how to set it up. A downloadable manual would be great! And/or an online manual!

Recommendations to others considering the product:
More instruction on how to use with samples.

What problems is the product solving and how is that benefiting you?
Using a phone number to track where my business is coming from

Verified User in Non-Profit Organization Management
Star Rating: 3

What do you like best about the product?
The option to resend a call broadcast to certain callers based on the call status

What do you dislike about the product?
No transfer option, the user should be able to click a digit and the call forward to a specific number

What problems is the product solving and how is that benefiting you?
I would like better pricing for pay per minuter bulk

Ana H.
Star Rating: 5

What do you like best about the product?
Customer Service was great! CallFire is also very easy to use.

What do you dislike about the product?
There is nothing that I have come across that I dislike.

What problems is the product solving and how is that benefiting you?
This service will save us time during Open Enrollment (we are in health insurance) and will allow us to not have to call each client.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
I have used a lot of call tracking websites, but callfire is by far the best because of their outstanding customer service and easy use website.

What do you dislike about the product?
Nothing, the sevice is great and over delivers.

What problems is the product solving and how is that benefiting you?
Being able to see where calls are coming from.

Dan S.
Star Rating: 5

What do you like best about the product?
The speed and ease in which this program works is amazing. Customer service reps have been phenomenal in helping us set it up and implement it.

What do you dislike about the product?
Honestly, there is nothing we dislike about it so far....

Recommendations to others considering the product:
This is seriously a no brainer.... it is literally the opposite of too good to be true....

What problems is the product solving and how is that benefiting you?
We are a trash removal service. Curbside and dumpsters... Our customers are on a schedule with pick ups. When storms hit or holidays come during the week, we used to take hours calling each customer to inform them of the change in pick up. What used to take 3-4 people hours to do, now is literally done in minutes!!

Verified User in Real Estate
Star Rating: 4.5

What do you like best about the product?
Callfire has unbeatable prices for the great services they offer. Ringless voicemail has leveled up my business.

What do you dislike about the product?
A modern app would greatly enhance user experience.

What problems is the product solving and how is that benefiting you?
Instead of cold calling thousands manually, we can send out a campaign that dials the phone of thousands simultaneously.

pam d.
Star Rating: 5

What do you like best about the product?
ease of use. automated call system, ability to set time of call.

What do you dislike about the product?
the only thing was the recordings were not always clear. had to re record a couple times

What problems is the product solving and how is that benefiting you?
Good use for program related reminders or event reminders

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
I like that I can have a message play to both the caller and the receiver.

What do you dislike about the product?
I don't like that robocalls get through and I'm charged for them.

What problems is the product solving and how is that benefiting you?
My clients have tangible proof of how much business I'm sending them.

Verified User in Health, Wellness and Fitness
Star Rating: 5

What do you like best about the product?
Tracks calls and I can set up a whisper to let my client know when a lead is coming in.

What do you dislike about the product?
Nothing to not like! The product works just like it says it does. Very dependable. Pretty much setup and forget!

What problems is the product solving and how is that benefiting you?
Let’s me know what campaign is working with my clients. Let’s clients know when a lead is calling in from one of the campaigns i’m running so they feel the value all around, too

Michael W.
Star Rating: 4

What do you like best about the product?
Callfire is easy to use, and works like a charm. Affordable too.

What do you dislike about the product?
I have found nothing that I didn't like in CallFire. It works great.

What problems is the product solving and how is that benefiting you?
Perfect for tracking call conversions from advertising.

Charles W.
Star Rating: 4

What do you like best about the product?
Easy to use. Not many steps required to implement.

What do you dislike about the product?
Haven't used enough to have many dislikes

What problems is the product solving and how is that benefiting you?
Change in pricing is relayed quickly where before we relied on word of mouth

Chris P.
Star Rating: 4

What do you like best about the product?
-Ease of Use - Ability to track calls -Wonderful Customer Service Rep

What do you dislike about the product?
This is a great product. Nothing to dislike here.

Recommendations to others considering the product:
- Nothing

What problems is the product solving and how is that benefiting you?
Getting important information out to our constituents.

Verified User in Marketing and Advertising
Star Rating: 4

What do you like best about the product?
Being able to send notifications to tournament participants to help them know how other anglers are progressing in the tournament. Will bring back for next years tournament.

What do you dislike about the product?
Character limit was fine, but was a bit difficult to understand at first. We also had trouble sending some messages out.

What problems is the product solving and how is that benefiting you?
We needed a mass text notification system for our fishing tournament and CallFire was the solution.

Bjyot S.
Star Rating: 4

What do you like best about the product?
Satisfied Customer Quick reports Timely analysis

What do you dislike about the product?
There is nothing in it which I disliked So far it is all good

What problems is the product solving and how is that benefiting you?
We are able to update our customers instantly

Scott B.
Star Rating: 4

What do you like best about the product?
It was successful for what we used it for.

What do you dislike about the product?
Would have liked to use all remaining credits

Recommendations to others considering the product:
Easy to use... effective...

What problems is the product solving and how is that benefiting you?
Lots of contacts made quickly

Verified User in Political Organization
Star Rating: 5

What do you like best about the product?
Ability to monitor calls in real time and listen in on calls.

What do you dislike about the product?
Inability to export many reports especially those tracking an individual user.

What problems is the product solving and how is that benefiting you?
Our company uses callfire to phone bank.

Verified User in Real Estate
Star Rating: 3.5

What do you like best about the product?
Works well for the routing and tracking of phone numbers. We are really using to dial in our conversiona nd ROI.

What do you dislike about the product?
Need better training so that I am not dependent on service team to build IVRS

Recommendations to others considering the product:
Try it

What problems is the product solving and how is that benefiting you?
Ability to route calls and track

Verified User in Financial Services
Star Rating: 4.5

What do you like best about the product?
Being able to manage multiple lists and messages. Voicemail, SMS, and outbound calling all integrated is nice.

What do you dislike about the product?
The whole "credits" thing is unnecessary. Why not have a payment source linked and bill monthly or by campaign?

What problems is the product solving and how is that benefiting you?
Email communications about office closures / work hour changes. Note: Ignore the next question, it should have an "other" or not be required. We use it for neither of those.

Verified User in Insurance
Star Rating: 4

What do you like best about the product?
Long tail texting. Ian a cool idea. Hi checks email anymore?

What do you dislike about the product?
Inability to use long tail text campaign for small list. (Less than 50 on my list.

What problems is the product solving and how is that benefiting you?
Text alerts to clients

Verified User in Retail
Star Rating: 4.5

What do you like best about the product?
The recordings are great. I love to be able to hear myself and make corrections for the future.

What do you dislike about the product?
Nothing to dislike. I really enjoy Callfire.

What problems is the product solving and how is that benefiting you?
Organizing traffic

Verified User in Insurance
Star Rating: 5

What do you like best about the product?
Account representative being able to remind customers about their payments all at once rather than calling each one by one

What do you dislike about the product?
Not being able to edit phone numbers in the middle of adding clients to the call fire list

Recommendations to others considering the product:
When you start creating a list to send a call fire message to it would be easier to have the ability to edit phone number instead of having to have another tab open with the contact list

What problems is the product solving and how is that benefiting you?
It’s easier to send an automated message for payment reminders to customers rather than calling them one by one

Andrei M.
Star Rating: 5

What do you like best about the product?
We use CF to broadcast a prerecorded voice message to people who fill out the form on our website but forget to take the next step. And if it still doesn't work, we follow up by sending them a text message. CallFire's API makes this extremely easy. And it costs us next to nothing!

What do you dislike about the product?
Up until recently, there wasn't a proper notification system when my credits were used up, so calls would not be made and I wouldn't even know about it. Thankfully, they've introduced an option (I just figured it out) to autocharge the credit card they have on file. This should take care of it.

What problems is the product solving and how is that benefiting you?
We are the only firm in the world where licensed lawyers and trademark agents help entrepreneurs and businesses from around the world trademark their brands with a free comprehensive trademark search, for a single all-inclusive flat fee, with a 100% money-back guarantee. When a brand owner fills out the form on our website at https://trademarkfactory.com , they must book a time for one of our team members to walk them through their trademark search results—for free. We noticed that some people don't see those emails or otherwise get too busy to book their calls. When we started sending them voice and text reminders, our conversion rates almost doubled.

Taylor P.
Star Rating: 5

What do you like best about the product?
We have utilized CallFire for a few months now and love everything about it!

What do you dislike about the product?
We haven't found anything we dislike about Callfire

What problems is the product solving and how is that benefiting you?
We have utilized CallFire to call hundreds of volunteers to remind them of when they sign up for shifts. We will continue to utilize CallFire to call our season subscribers to remind them of upcoming events.

Verified User in Real Estate
Star Rating: 5

What do you like best about the product?
I like that I can integrate callfire into other programs that help me wiht automated marketing.

What do you dislike about the product?
There isn't really a lot that I dislike about it so far.

Recommendations to others considering the product:
I would definitely recommend using callfire to make sure you'r clients are serious.

What problems is the product solving and how is that benefiting you?
Lead follow up. It's easier when I can have a text sent immediately to a lead.

Natalie L.
Star Rating: 5

What do you like best about the product?
Very effective and I like how you still get text messages if they respond back.

What do you dislike about the product?
It needs an app! So, I can get my text messages faster

What problems is the product solving and how is that benefiting you?
It helps me get information out fast and effective.

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
Easy to understand user interface, and good reporting.

What do you dislike about the product?
I can't edit the name of the broadcast after it's set up.

What problems is the product solving and how is that benefiting you?
We use it for customer reminders.

Verified User in Civic & Social Organization
Star Rating: 4

What do you like best about the product?
Ease of use, fast ability. access to product

What do you dislike about the product?
bad connection causing more than 1 credit to be used

What problems is the product solving and how is that benefiting you?
contacting high volume

Benjamin C.
Star Rating: 5

What do you like best about the product?
Callfire offers it's users some really powerful solutions that can be implemented in minutes. We setup several voice broadcast campaigns for A/R collections that have quickly improved our remittance rates.

What do you dislike about the product?
Minor user interface quirks, but nothing too serious to dislike.

Recommendations to others considering the product:
All I can do is strongly recommend that you give Callfire a try. Their prices are competitive and the services can generally be implemented within 1 day.

What problems is the product solving and how is that benefiting you?
We no longer use agents to make outbound calls to our customers with past due invoices. Instead we use Callfire to call our customers and give them the option to be connected with our agents. This has been a huge productivity win for our business.

Verified User in Computer Software
Star Rating: 4

What do you like best about the product?
Super easy to use and set up. Low cost solution that doesn't require tons of time to set up. Their team will also help with the xml file creation when setting up the IVR.

What do you dislike about the product?
Wont integrate with Salesforce or Marketo....but that's expected at this price point.

What problems is the product solving and how is that benefiting you?
Tracking calls from web pages and campaigns.

Verified User in Health, Wellness and Fitness
Star Rating: 4

What do you like best about the product?
it was really easy to set up. you type in your message, select a voice you want to use and it was a turnkey program.

What do you dislike about the product?
The response rate was disappointing. we did not receive an expected response.

What problems is the product solving and how is that benefiting you?
trying to schedule an appointment for a service

Verified User in Education Management
Star Rating: 4

What do you like best about the product?
It is simple to navigate. And the customer service is great!

What do you dislike about the product?
I have not come across anything about this program that I dislike.

What problems is the product solving and how is that benefiting you?
Call Fire makes it easy and convenient to stay in touch with my teachers and parents.

Verified User in Education Management
Star Rating: 5

What do you like best about the product?
It is very easy to use the text feature. My parents get the messages right away!

What do you dislike about the product?
Nothing about this product is disliked at this time

What problems is the product solving and how is that benefiting you?
We are able to immediately let the parents know of school closings

Verified User in Broadcast Media
Star Rating: 4.5

What do you like best about the product?
The text feature is great, it takes ACSII chars

What do you dislike about the product?
When your over characters its not quite clear

Recommendations to others considering the product:
use it

What problems is the product solving and how is that benefiting you?
Meeting attendance

Verified User in Marketing and Advertising
Star Rating: 5

What do you like best about the product?
Call tracking is invaluable to my business!

What do you dislike about the product?
I love everything about callfire it rocks!

What problems is the product solving and how is that benefiting you?
Lead t tracking

Verified User in Marketing and Advertising
Star Rating: 4.5

What do you like best about the product?
It's very affordable if you want to start small and grow. Its flexible and the support is fast and efficient.

What do you dislike about the product?
I think the set up of the IVR (interactive Voice response) for the numbers is complex but they help you 100% of the way.

Recommendations to others considering the product:
This is a really simple and low cost way to get started.

What problems is the product solving and how is that benefiting you?
Tracking my value for my clients. No guessing the numbers prove it. When you can show them that 10-100 calls came in from your marketing they have to sit up and take notice. It helps the clients see that they are getting value for money.

Jason J.
Star Rating: 4

What do you like best about the product?
CallFire gives us the ability to reach our young apprentices with a medium that they're more likely to respond to--text.

What do you dislike about the product?
Clearer communication on mass text norms and best practices would be appreciated.

What problems is the product solving and how is that benefiting you?
We're reaching students that have expressed interest in youth apprenticeships; we have a far better response rate from text messaging than we do with email.

Verified User in Pharmaceuticals
Star Rating: 5

What do you like best about the product?
This is the easiest calling software platform available on the market.

What do you dislike about the product?
There is not much to like. The platform is very adaptable and easy to use.

Recommendations to others considering the product:
Try this platform. Your customers will love you for it.

What problems is the product solving and how is that benefiting you?
We are able to call hundreds of clients at one time with the single push of a button. This is the easiest way to get our clients up to date information.

Arnold A.
Star Rating: 4

What do you like best about the product?
I Like That the phone calls can be tracked

What do you dislike about the product?
The phone numbers we have get called by outsiders trying to sell us stuff. or machines that call the numbers. So now I don't know if the tracking numbers are real or robots.

What problems is the product solving and how is that benefiting you?
I can see from which locations e are getting phones calls from.

Verified User in Hospital & Health Care
Star Rating: 5

What do you like best about the product?
The convience of not having to dial each person separately.

What do you dislike about the product?
There isn't anything I dislike about the system.

Recommendations to others considering the product:
You won't regret your decision yo use CallFire, it had made my life so much easier.

What problems is the product solving and how is that benefiting you?
Members missing text messages when sent out as a group text.

BENEDICTA NKECHI D.
Star Rating: 5

What do you like best about the product?
The call-forwarding. I do not have to answer the calls, I am informed of any in-coming.

What do you dislike about the product?
I truly love this service and do not have any dislike so far.

What problems is the product solving and how is that benefiting you?
Many of my Clients actually think my business is huge corporation

jason k.
Star Rating: 5

What do you like best about the product?
Easy to use, love the pay as you go. Easy to set up numbers

What do you dislike about the product?
Nothing , no complaints, the recording section where you play back needs work

What problems is the product solving and how is that benefiting you?
Merging accounts

Verified User in Health, Wellness and Fitness
Star Rating: 3.5

What do you like best about the product?
It was great to reach out to existing clients in a more personal way than text or email. We contacted clients that had not been in for awhile and were able to get top of mind for them again.

What do you dislike about the product?
I got a lot of negative feedback when using it for contacting prospects.

What problems is the product solving and how is that benefiting you?
It helped to get clients that had not been in for services in some time back into the office.

Rosalea P.
Star Rating: 1.5

What do you like best about the product?
They are priced affordably, and offer local billing for Alaska and have a wide range of Canadian numbers, which we need for our marketing clients.

What do you dislike about the product?
Their interface is clunky and difficult to sort and manage large groups of phone numbers. Their call tracking data is unclear and doesn't play well with developer API.

Recommendations to others considering the product:
If you are looking for a service primarily on price point, and you are looking for something just for your business or on a small scale of re-selling. They do have strong customer service in terms of speed of response; it's just doesn't seem built for large scale resellers.

What problems is the product solving and how is that benefiting you?
We offer marketing solutions to the dental industry. We use phone tracking numbers for SEO purposes.

Justin M.
Star Rating: 5

What do you like best about the product?
Very easy to setup and mange multiple phone numbers.

What do you dislike about the product?
Listening to recording can be cumbersome.

What problems is the product solving and how is that benefiting you?
Track different marketing campaigns

Verified User in Information Technology and Services
Star Rating: 4.5

What do you like best about the product?
Doubled call productivity. Easy to use. Prerecorded message for vm is nice feature. All in all a great platform

What do you dislike about the product?
When you disable calling it's not instantaneous.

What problems is the product solving and how is that benefiting you?
Used for election in CA