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TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of squarestack.com (the “Site”) and any subdomains thereof. This Site is owned and operated by SquareStack. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of SquareStack and the Site’s creators. This includes, but is not limited to images, tea logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable UseÂ
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
AccountsÂ
When you create an account on our Site, you agree to the following:
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of GoodsÂ
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Users can cancel at any time.
Payments
We accept the following payment methods on our Site:
Credit Card.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Consumer Protection LawÂ
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other WebsitesÂ
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Illinois. Â
Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Applicable LawÂ
These Terms and Conditions are governed by the laws of the State of Illinois.
Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact DetailsÂ
Please contact us if you have any questions or concerns. Our contact details are as follows:
(312) 801-6081 – [email protected] – 700 Commerce Dr, Oak Brook, IL
You can also contact us through the feedback form available on our Site.
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Reviews
Verified User in Information Technology and Services
Star Rating: 0
What do you like best about the product?
The SVB name looks good for a Silicon Valley Tech company.
What do you dislike about the product?
The website is the worst UI for a bank that I have encountered. I cannot accomplish anything by the website, except to view statements, and even then it's so confusing. If I need ANYTHING (order checks, new card, add a user, change business address, change mailing address, etc) you HAVE to call customer service. And they never get it right. They have changed our business address for us, multiple times. I have been trying to order an additional debit card for very literally MONTHS. And every time I call customer service they send me a new form to fill out and send back. Just for a card. And fees are very high compared to similar banks. This is not good for a startup. Maybe better for large corporation.
Recommendations to others considering the product:
Unless you have a personal relationship with one of the bankers and can go to their bank in person when you need something, this isn't worth it.
What problems is the product solving and how is that benefiting you?
Currently, they are not solving any problems for us. Only creating new ones. But I dread the idea of trying to close our accounts, since it was incredible difficult to set it up.
Sharon L.
Star Rating: 5
What do you like best about the product?
We love Silicon Valley bank, we've done a round of debt financing with them, we bank with them and they've led our Series B funding. We love the relationship that we've built with SVB as they've proven to be a great resource to our company.
What do you dislike about the product?
There isn't anything that we dislike. We've also used their credit cards which I don't think is as great. The card benefits and rewards system is very outdated as compared to those of other business card systems
What problems is the product solving and how is that benefiting you?
We use them for all things banking and finance. The best benefit is that you're able to take care of all of your financial needs with SVB.
Christian R.
Star Rating: 5
What do you like best about the product?
The customer service team is amazing and I get great returns in my MMA
What do you dislike about the product?
the website is absolutely one of the worst and confusing banking interfaces I have ever encountered
What problems is the product solving and how is that benefiting you?
Low return on money in standard banking accounts
Shiawtian C.
Star Rating: 4.5
What do you like best about the product?
The team at SVB is out to help assist you. Whenever we have any issues, we have a point of contact we can reach out on to help. We had a vendor that were a victim of a phishing attack which asked that we send an ACH to an updated account information. We were able to each out and have SVB work on reversing the ACH.
What do you dislike about the product?
There are lots of features like updating users access/control on the platform, reporting functionality, etc. that can contribute to a steeper learning curve tan other banks.
Recommendations to others considering the product:
Shop around for multiple banking options for deals and pricing
What problems is the product solving and how is that benefiting you?
Being able to keep our cash in one place has helped us account for our cash flow.
Karen S.
Star Rating: 5
What do you like best about the product?
We have been really pleased with the service and offerings from Silicon Valley Bank. I most enjoy the small business debit card service
What do you dislike about the product?
I haven’t encountered any problems with Silicon Valley bank. If I had to list a negative it would be that there isn’t a branch in our area.
What problems is the product solving and how is that benefiting you?
Being able to utilize a debit card system among contracted staff, in a way that is safe and secure for the company, staff and partners.