Erica B.
Star Rating: 5

What do you like best about the product?
The collaboration and weekly meetings with the CRO-team.

What do you dislike about the product?
the popup-tool is sometimes hard to navigate and could use some improvements.

What problems is the product solving and how is that benefiting you?
We're using symplify for A/B-testing mostly. And a big learning since we started is that a lot of our hypotheses is wrong. Just to check the hypothesis before implementing helps us to spend our time and money at the right things.

Nils S.
Star Rating: 4

What do you like best about the product?
Testing hypotheses and getting measurable data on our users behaviour is invaluable. In addition to clear result summaries in the tool and structured recurring meetings. Symplify contributes with solid knowledge and experience in various discussions.

What do you dislike about the product?
The heatmaps for mobile isn't super useful at the moment. Because of the small screen size it's hard to see where the users have clicked when the numbers pile up. I would like to use the visitor recordings more, but find it hard to get a good overview and filter out the non-valuable recordings.

What problems is the product solving and how is that benefiting you?
Makes it easier to take decisions about further development. No matter how convinced you think you are of a solution. It's always beneficial to back it up with real user behaviour data, especially on key pages. Not to mention staying humble when you realise your predictions were wrong. And instead be glad you did a test instead of implementing a bad feature.

Elisabeth I.
Star Rating: 5

What do you like best about the product?
I always get fast and helpful support if the is any problem or I have questions. Plus the team is highly competent when it comes to conversion and we always have a great dialog regarding ongoing and upcoming tests.

What do you dislike about the product?
The heatmaps tool could use some improvements regarding ease of use. And the tool for creating popups is somewhat difficult to get right.

What problems is the product solving and how is that benefiting you?
We use Simplify mainly for a/b-testing to increase conversion rate and AOV, but also to analyse customer behaviour with heatmaps.

Luke M.
Star Rating: 4.5

What do you like best about the product?
The major benefit that we've had as a team using Symplify Conversion is the simplicity for the development team to go in an create tests for our clients. Using the platform has helped to increase efficiencies throughout the team.

What do you dislike about the product?
From time to time, we've had some site speed issues with larger websites but working alongside the Symplify conversion team we've managed to resolve these to give clients a great testing environment.

Recommendations to others considering the product:
If you're looking at taking the next step into CRO/UX and are looking for a supplier who can give you the support from a platform perspective - Symplify are 100% the go to in the industy.

What problems is the product solving and how is that benefiting you?
The key problem we're looking at achieving with the platform is how to make the most from the users currently visiting the website and then proving concepts with help to reduce development time & costs for clients.

Elina v.
Star Rating: 5

What do you like best about the product?
Symplify have great expertise and are extremely professional in their field of work. Not only did they provide us with ideas for coming AB tests but also insightful reports made immediately after conclusion of testing. Symplify were extremely quick with development and even quicker responding to emails. We have a higher conversion rate on many KPI’s because of the AB tests.

What do you dislike about the product?
There isn't anything I can think of that I dislike.

What problems is the product solving and how is that benefiting you?
Sometimes a design idea is just that: an idea. You have no clue if it actually works for real. This problem is solved with AB testing. That way we can see if it works, before implementation.

Mathias I.
Star Rating: 5

What do you like best about the product?
They walked me through possible changes I could do to my website and how it would help increase the conversion rate. They are very helpfull with adapting to my needs and customerbase.

What do you dislike about the product?
The analytics and information given can be hard to understand.

Recommendations to others considering the product:
I recommend using Symplify conversion if you want a good understanding of how your design and changes affect you conversion rate.

What problems is the product solving and how is that benefiting you?
Symplify helps me increase conversion rate and with out what changes help/do not help to my website with A/B testing. The A/B test helps me understand my customers and what they like so I can make changes for the better.

Daniel A.
Star Rating: 4.5

What do you like best about the product?
We have been able to work in a much more structured way in how to develop different part of the customer journey on our webpages. The everyday work with this tool has also given us new insights and ideas that we are able to test in a structured and easy way.

What do you dislike about the product?
As for all tools you buy, make sure you have the time and staff to actulize the results you getting by using the tool.

What problems is the product solving and how is that benefiting you?
We have gone from guessing and assuming to get direct answers and facts on how to choose layouts and set-ups.

Kristian A.
Star Rating: 5

What do you like best about the product?
The ability to take an hypothesis to statistic significance valid results. I got some real business values and insights with me form all of the tests.

What do you dislike about the product?
Nothing. I found the whole experience very good.

Recommendations to others considering the product:
Start testing!

What problems is the product solving and how is that benefiting you?
Why, what and how to make changes in online store.

Lawrence P.
Star Rating: 4

What do you like best about the product?
Best in class, personal tech support from a friendly, knowledgeable team.

What do you dislike about the product?
Restricted features but progressing in the right direction. The UX of the dashboard and features like a audience template library would be helpful.

What problems is the product solving and how is that benefiting you?
It's been great to have the ability to approach optimisation in a methodical and statistical manner at an affordable price point. It's great to be able to use this grade of tool at a price that is affordable to SME's. Some competitors have priced themselves out of the market in my opinion. You do get less functionality than some of the top enterprise tools but with the best technical support available most test ideas are achievable. I can't rate the team behind the tool enough, very personable, friendly and knowledgeable team. I have run tests that have proven +93% uplift in conversions. Great also to see the statistical uplift realised post-test in the live environment backing up the tool and test results achieved.

Erkki Jonatan J.
Star Rating: 5

What do you like best about the product?
Easy-to-use tool, great functionalities, don't affect performance and extremely price competitive! Simplify combines everything a CRO-marketeer need in one tool, from A/B-testing, to personalization and behavior analysis in form of VR and mouse tracking.

What do you dislike about the product?
Nothing special to add here. I'd say the tool cover every aspects you'd like to have.

What problems is the product solving and how is that benefiting you?
We are using Simplify for our conversion rate optimization activities, from increasing CR to AOV by conducting A/B-testing as well as analyzing behavioral data.

Madeleine E.
Star Rating: 5

What do you like best about the product?
Good cooperation between parties.The feeling that we work within one and the same company that strives for good results.

What do you dislike about the product?
Haven't had any negative experience so far.

What problems is the product solving and how is that benefiting you?
Mainly conversion optimization with A/B testing.

Verified User in Tobacco
Star Rating: 5

What do you like best about the product?
The tool is very easy to use and understand. We got great support and help with needed.

What do you dislike about the product?
Heatmaps should have % of clicks and it would be great if they were able to do backend codes as well.

Recommendations to others considering the product:
Helpfull, easy and great support

What problems is the product solving and how is that benefiting you?
I get data and results on my thoughts, improve pages on my site and gain insights.

Joakim A.
Star Rating: 5

What do you like best about the product?
The team at Symplify is very knowledgeable and service minded to help me reach my objectives. They made themselves available and supported us through the process

What do you dislike about the product?
Everything run smooth so nothing to complain about

Recommendations to others considering the product:
Have your objectives clear, and let the team help reach your goals

What problems is the product solving and how is that benefiting you?
AB-testing. Greatest benefits was their help to set relevant KPI's at different levels, and then executing the technical aspects.

Verified User in Retail
Star Rating: 4.5

What do you like best about the product?
Fast response time if we have any questions. Valuable ideas and feedback on A/B tests. Tools are easy and reliable to use.

What do you dislike about the product?
Lacking some onboarding for new users. Probably available if we'd request this.

What problems is the product solving and how is that benefiting you?
We use heatmaps on a weekly basis to understand customer behavior and find improvement areas. We do A/B testing continuously, which has brought insights and good results.

Yohan D.
Star Rating: 4.5

What do you like best about the product?
Ease of use and proactive team focused on providing added value to their customers

What do you dislike about the product?
Recordings do not work on React jS sites

What problems is the product solving and how is that benefiting you?
We drive higher conversion rate thanks to their product and expertise. We craft testing hypothesis together and they implement these. We then review the results together, iterate if needed and implement with the Tech team. We have easily increased conversion rate by 20-50% this way over the past 12 months.

Josefine L.
Star Rating: 5

What do you like best about the product?
Easy to work with, proactive, fast and helpful

What do you dislike about the product?
I honestly can't think of anything I dislike

What problems is the product solving and how is that benefiting you?
Gained more knowledge to take action

Julia B.
Star Rating: 5

What do you like best about the product?
Convenient system to work with, and great team to support our internal sales and IT team on a daily basis.

What do you dislike about the product?
Can't think of any downsides with the service.

What problems is the product solving and how is that benefiting you?
Easy and efficient AB testing

Verified User in Telecommunications
Star Rating: 5

What do you like best about the product?
I like that you can clearly see the results!

What do you dislike about the product?
I wish that you could see more KPI:s for example order size increase if you are having a webshop. I know it's possible in GA but have not seen it in the tool.

What problems is the product solving and how is that benefiting you?
I know exactly what changes to do on my site to get higher conversion.

Verified User in Online Media
Star Rating: 4.5

What do you like best about the product?
very professional response with decent explanation! and always quick reaction after you send out your inquiry!

What do you dislike about the product?
there is no part that I dislike until now.

What problems is the product solving and how is that benefiting you?
configuration in the tools

Stu B.
Star Rating: 4.5

What do you like best about the product?
Sitegainer offers many of the features of the bigger CRO players. The support team have helped me promptly on a few occasions. The cost has increased over the years but I imagine this is because they offer so many new features now.

What do you dislike about the product?
I've used Sitegainer for a few of years now and there were some bugs in the beginning but the product is getting forever better. The support team have always been on hand to help get my tests working or fix bugs at their end.

Recommendations to others considering the product:
Take the free trial and get to know Ricard and the team.

What problems is the product solving and how is that benefiting you?
Using Sitegainer I'm able to show clients the positive impact that new design changes can have that fix a specific issue found be analysing the data.

Brandon V.
Star Rating: 4.5

What do you like best about the product?
Sitegainer shines when it comes to being a very simple AB testing platform. The editor, though not without flaws, can be used by any member of a team, regardless of development knowledge. The AB tests seem to track properly, and there isn't much of a discrepancy in terms of numbers. Sitegainer also offers heatmaps for clicks and scrolling on your landing pages. What I liked about sitegainer's heatmaps when compared to the ones offered by Hotjar, is that when you manipulate JS elements on your page (such as expanding a window) the clickmap follows. Where the company does best is through its customer support. I've had them answer emails at all hours of the day, often within minutes of sending them. They have always accepted calls from us in order to tackle a tough issue or set up a certain feature. They even design entirely new features just because we've requested them.

What do you dislike about the product?
As mentioned above, their editor is not the strongest option out there. As far as features go, it's got everything that you would need, it just tends to be a little bit buggy. It shows up on the page even when you aren't using their site (just clear your cache). It also doesn't handle moving elements around very well without the use of CSS or JS.

Recommendations to others considering the product:
They have fantastic customer support. Reach out to them.

What problems is the product solving and how is that benefiting you?
We needed a proper solution for AB tests, and they seemed to fit the bill. Their biggest benefit is that anyone can use it, regardless of technical knowledge.

Knut S.
Star Rating: 4.5

What do you like best about the product?
I really like the fact that SiteGainer have a dedicated team to help set up experiments when I as a user dont have the technical skills to set the experiment up correctly. this team is quick and it never takes more than 2 days from i contact them till we have the experiment live

What do you dislike about the product?
Since we are several product managers using SiteGainer and some of us are running alot of experiments it would be beneficial to have a way to create a map structure for the experiments on the dashboard

Recommendations to others considering the product:
SiteGainer is a great tool for sites who depend on A/B testing to learn how to improve their products. If you as I work in an online organisation where you want to experiment and also need to prioritize how to spend development resources their support offering where they help you set up the experiments you want is great.Their data dashboard is also easy to understand and includes statistical significance data so that you see how reliable the data you are looking at is.

What problems is the product solving and how is that benefiting you?
Acquiring user information: Our biggest area of growth is how we can acquire more information from new users. Having a tool like SiteGainer that have built-in features like the pop-up functionality gave us the possibility in a quick way figure out how we should get more information from our users without having to spend any internal development resources in the learning process.

Robert K.
Star Rating: 4.5

What do you like best about the product?
The targeting and ability to segment/personalise content to different audiences is very powerful, and the development side of things is easy to navigate and use

What do you dislike about the product?
Some of the analytics output can be limited, but setting up GA integration allows you to bypass this potential flaw and means you can manipulate the data anyway you need to.

Recommendations to others considering the product:
If you need/want a CRO tool then you cannot go wrong with sitegainer. The price and ease of use is outstanding.

What problems is the product solving and how is that benefiting you?
Conversion rate optimisation, serving personalised content to different users based upon intent models